야외 수영장

해리스 스위트 에프엑스 수디르만 여행 후기

3.5 out of 5
해리스 스위트 에프엑스 수디르만
Jl. Jenderal Sudirman, Pintu Satu Senayan, Jakarta, Jakarta

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 281개 이용 후기 중 73개" "
평점 8 - 좋아요. 281개 이용 후기 중 150개" "
평점 6 - 괜찮아요. 281개 이용 후기 중 46개" "
평점 4 - 별로예요. 281개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 281개 이용 후기 중 3개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

THESEOULSHINMUNDAILY

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
이 정도가 4성이 맞나
구석구석 지저분한 것이 많이 보이고 수압도 너무 약해요. 위치 원툴
2023년 7월에 1박 숙박함
답변 제공: Joe 님, 2023년 7월 27일
Cheers!Dear Valuable Guest,Thank you for taking the time to post your review here on Hotels.com. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

Seungwoo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 6박 숙박함
답변 제공: Joe 님, 2022년 9월 21일
Cheers!Dear Seungwoo,Thank you very much for your valuable comments on Expedia Group / Hotels.com regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 전망좋은 방
식사, 전망, 서비스 등 대부분의 것들은 모두 만족스러우나, 에어컨디셔너는 조금 청소가 필요할 듯 합니다,
답변 제공: Elvan Prawira 님, 2017년 5월 26일
Dear Value Guest, Warmest greetings from HARRIS fX Sudirman. On behalf of our team, I would like to thank you for having stayed with us recently and for having taken the time to share your comments. Feedback such as yours is always of great assistance in helping us to further refine our service and facilities. We look forward to having the pleasure of welcoming you back to HARRIS fX Sudirman in the near future. Harrisly yours, Roely Poerwaningtyas General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 참 좋아요. 출장시 위치는 아주 좋음
자카르타 도심에 위치하고 있고 사무실 등이 곁에 있어서 출장시 편리하게 이동할 수 있습니다, 다만, 조식이 제공되지 않고 주변 식당을 이용할 수 있는 쿠폰을 주나 식당들이 9시 이후에 문을 열어 이용에 어려움이 있습니다.
답변 제공: General Manager 님, 2016년 8월 15일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Elvan Prawira 님, 2016년 7월 13일
Dear Sir/Madam, Thank you for your recent stayed with us, moreover, thank you for giving us a 5 star rating based on your experienced with us. HARRISly yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

WOOYOUNG 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 시설은 괜찮습니다. 호텔 내의 자체 레스토랑, 식당이 없기 때문에 MALL에서 식사를 해야하는 점만 확인하시고 묵으시면 됩니다. (호텔 트론트 앞에 있는 웬디스는 9시에 오픈합니다.)
답변 제공: Elvan Prawira 님, 2016년 5월 7일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

YOUJIN 님, 인천

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 짱 하리스FX!
고급 호텔은 아니지만, 투숙하는 동안 불편한 점이 전혀 없었습니다. 가격대비 매우 만족스러웠습니다.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

6/10 - 괜찮아요

ytang 님, se

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sudirman nice location
Good location Well organized complex Acceptable price
답변 제공: Elvan 님, 2015년 11월 4일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our hotel. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

Ki Jun 님, jakarta

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good Accessibility. Poor information. Before I visited, I didn't know the swimming pool had been remodeling. So I was upset when i went there. but I had a good time in there.
답변 제공: Elvan Prawira 님, 2016년 1월 2일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our hotel. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

10/10 - 훌륭해요

junyong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

gyungsuk 님, 대한민국

좋아요: 청결 상태, 객실의 편안함
다음에도 이 호텔에서 투숙을 할까...?
오랜만에 방문한 자카르타여행이라 여러 호텔을 검색해보고 망설이다 정한 호텔이었다. 체류중 매일 비가 한두차례 왔지만 호텔이 쇼핑몰과 같이 있어서 식사하거나 손님을 만나는데 전혀 문제가 없었고 가까운곳에 롯데마트가 있어서 좋았다. 아쉬운 점이라면 방안의 가구가 생각보다 허접했다고나할까...
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
전체적으로 좋았으나, 청소가...
바닥카페트에 먼지가 많고 청소를 안한다. 시트를 잘 안가는것도 불만. 다른건 다 만족임.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

10/10 - 훌륭해요

혼길순 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았습니다만..
개미가 기어다녀서...그것말고는 참 좋았습니다. .. 주변에 볼게없다는 단점은 있지만 관광목적이 아니였기에 만족하고 돌아왔습니다.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

Hayoung Shon 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
위치가 좋음. 깔끔함. 쇼핑몰 건물에 입주해 있어 커피숍, 슈퍼마켓, 쇼핑시설을 이용할 수 있음. 단 식당시설이 존재하지 않아 오전 6~8시 정도에 식사를 해결하고 출장업무를 해야할 경우 쇼핑몰내 식당들이 거의 오픈하지 않기 때문에 식사하기가 애매함.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

10/10 - 훌륭해요

Emilia 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모던한 분위기
비즈니스 출장객들에게 가장 적합한 호텔이라고 할수있을것같다. 조식서비스는 없지만, 숙소 바로 아래층에 쇼핑센터가 위치하고 있어, 커피샾에서 간단히 해결할수 있었다. 층이 높아 야경도 좋았다. It's really cofortable stay for travlers. Eventhough it has not a breakfast service but you can enjoy your breakfast in cafe in the mall. Most of all, I really like night view!
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

6/10 - 괜찮아요

psy 님, 서울

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
가격 대비 좋지만... 저층은 별로
조식 제공 안되지만 쇼핑몰이랑 붙어있어 음식 사먹을때 진짜 많습니다. 바로 옆에 무슬림 사원이 있어 새벽마다 기도소리가 들리고, 쇼핑몰에서 나오는 음악소리도 시끄러워 저층보다는 고층이 좋습니다. 고층의 뷰도 아주 훌륭합니다.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

김한진

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

6/10 - 괜찮아요

margarita 님, Seoul

보통
모든것이 보통이었습니다. 욕실에 물이 계속 고여서 샤워할때 매우 불편했습니다.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
매번 느끼지만 비지니스 호텔로는 최고죠..^^
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

I.K 님, Jakarta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cost-effective place with nice access to Senayan
Pros:Best access to Sudirman or Senayan area. FX mall has nice restaurants (but costly), bar and even club. If you have children, 5th(4th?) floor of FX mall will be a paradise to children. Cons: Free laundry is not included, no breakfast. if you think about saving budget, this place is not where you should stay.
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
주변환경은 굿 but 객실관리는??
FX몰에 있으므로 주변쇼핑과 음식점은 좋으나. 객실의 상태는 방음이 잘 안되고. 특히 방키의 마그네틱저하로..계속 전원이 꺼졌다 켜졌다 안좋았음..
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

8/10 - 좋아요

메디피트

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전체적으로 가격대비 훌륭함
스나얀 지역에서 이정도 깨끗한 시설 호텔이면 괜찮은듯... 다만 조식이 가격에 포함되어 있지않고 룸서비스가 없는점은 앞으로 개선해야할듯 fx몰 윗층이라 쇼핑과 먹거리도 괜찮고 47층까지 있어 전망이 훌륭함 ...
답변 제공: Elvan Prawira 님, 2016년 2월 20일
Dear Sir/Madam, Greetings from HARRIS Suites fX Sudirman! Thank you for sharing your experience. I am glad that you decided to spent your quality time with us and you enjoyed our rooms and facilities. Nevertheless, I am looking forward to welcome you again. Thank you and have a GREAT day. HARRISly Yours, Elvan Prawira Hotel Manager

6/10 - 괜찮아요

masuda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
設備は古いのと、道路の騒音が伝わってくるが、モールの中にありいろいろと便利。
2024년 4월에 2박 숙박함

8/10 - 좋아요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Taoufik 님, Saint Denis

출장 여행
좋아요: 청결 상태, 직원 및 서비스
No thing else
2024년 2월에 3박 숙박함

8/10 - 좋아요

Murakami

2023년 11월에 1박 숙박함
답변 제공: Joe 님, 2023년 12월 12일
Cheers!Dear Murakami,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

10/10 - 훌륭해요

SATORU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Joe 님, 2023년 11월 8일
Cheers!Dear Satoru,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

8/10 - 좋아요

Raghukumar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was a good and comfortable stay
2023년 9월에 2박 숙박함
답변 제공: joe 님, 2023년 10월 12일
Cheers!Dear Mr. Raghukumar ,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

4/10 - 별로예요

Mai

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: joe 님, 2023년 9월 10일
Cheers Dear Mai,Thank you for taking the time to post your review here on Expedia/Hotel.com. Your feedback is very much appreciated as it helps us in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here. It would be even better for us if you could mention our shortcomings so that we can improve them in the future.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

6/10 - 괜찮아요

Toru

가족 여행
별로예요: 청결 상태
ショッピングモールに直結しているので、表にでずにレストランで食事したり、スーパーで買い物ができる。部屋の窓からの眺望が素晴らしい。
2023년 9월에 2박 숙박함
답변 제공: joe 님, 2023년 9월 11일
Cheers!Dear Toru,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

2/10 - 너무 별로예요

Satoshi

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
夜、ホテルの部屋の外で屯してしてうるさい。 朝3時に大声で話し続ける人がいて起こされ、ろくに眠れなかった
2023년 8월에 4박 숙박함
답변 제공: Joe 님, 2023년 8월 29일
Cheers!Dear Satoshi,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback.However, we also apologize for the inconvenience and really appreciate your direct feedback. Regarding your review of the noise in the surrounding hotel area, we have conveyed it to our relevant department and also the Jakarta authority which is responsible for order in the area around the hotel and also takes the necessary action and corrections for better service in the future.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,General Manager

10/10 - 훌륭해요

YOSHIKI

2023년 6월에 2박 숙박함
답변 제공: Joe 님, 2023년 7월 27일
Cheers!Dear Yoshiki,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient with nice staffs
The hotel was super convenient located in the mall. I stayed there for almost 2 weeks. Easy access to get some foods and easy to go anywhere in the city. Staffs were super nice, friendly and helpful. The hotel needs to fix the water shower. It turned cold and hot during shower on its own. Overall iam very satisfied with my stay.
2023년 6월에 8박 숙박함
답변 제공: Joe 님, 2023년 7월 4일
Cheers!Dear Valuable Guest,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

Krisna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
De personeel zijn behulpzaam.
2023년 6월에 3박 숙박함
답변 제공: Joe 님, 2023년 6월 27일
Cheers!Dear Krisna,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

MINJOUNG

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
방안에 개미가 너무 많았음 ㅠㅠㅠ
2023년 6월에 1박 숙박함
답변 제공: Joe 님, 2023년 6월 22일
Cheers!Dear MinJoung,Thank you for taking the time to post your review here on Expedia. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern regarding the ant in the room and we already take the necessary action for better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 - 괜찮아요

takeshi

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Joe 님, 2023년 5월 25일
Cheers!Dear Takeshi,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 - 훌륭해요

jun

좋아요: 청결 상태, 직원 및 서비스
地下にスーパーマーケットが入っているので、貴重なビールを買うことができた。 非常に便利がよかった。
2023년 5월에 6박 숙박함
답변 제공: Joe 님, 2023년 5월 25일
Cheers!Dear Jun,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

YUKI

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Joe 님, 2023년 6월 6일
Cheers!Dear Yuki,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

WEN CHIN

2023년 5월에 3박 숙박함
답변 제공: Joe 님, 2023년 5월 25일
Cheers!Dear Wen Chin,Thank you very much for your valuable comments on Hotels.com regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 - 괜찮아요

Shu li

좋아요: 직원 및 서비스
The room is too dark at night. I booked a suite for 2 people. Toiletries are only provide one person. The vegetables in the salad bar at breakfast were not cleaned.
2023년 3월에 1박 숙박함
답변 제공: Joe 님, 2023년 4월 3일
Cheers!Dear Shu Li,Thank you for taking the time to post your review here on Expedia. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

Glenn 님, Tarzana

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Harris Suites is best for business travelers. It’s strategically located and other nearby malls are within 10-15 minute walk. fX Sudirman is multipurpose and has many restaurants also so one does not really have to go out to eat. My only concern is that Harris Suites should change its towels - they are worn out already.
2023년 2월에 6박 숙박함
답변 제공: Joe 님, 2023년 2월 24일
Cheers!Dear Glenn,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And regarding your concern, please be assured that I’ve conveyed your comments to our department in charge to follow up for better service and improvementOnce again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 - 괜찮아요

Choon Kwang

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Room service was below average, took more than 30 mins to deliver a towel and water, and did not respond again on the ironing board despite informing it will be delivered an hour later.
2023년 1월에 2박 숙박함
답변 제공: Joe 님, 2023년 2월 1일
Cheers!Dear Choon Kwang,Thank you for taking the time to post your review here on Expedia. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

4/10 - 별로예요

HISASHI

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
チェックイン時にあまり説明がなく、朝食会場がわからない事や、タオル類が整っていない日があったりと、場所以外は特段良い所は無かった。
답변 제공: Joe 님, 2023년 1월 20일
Cheers Valuable Guest,Thank you for taking the time to post your review here on Traveloka. Your feedback is very much appreciated as it helps me in monitoring the service we provide.We apologize that your recent stay experience with us wasn’t quite up to your expectations regarding our service and also our product, so we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department concern and taken the necessary action to avoid the same case does not happen in the future.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and convenient
There were some ants in my first room. Luckily the staffs helped me to solve the problem. Overall the the room is tidy. Staff are nice and helpful. Visitors can easily go to the coffee shop, restaurants, and supermarkets downstairs.
2022년 11월에 11박 숙박함
답변 제공: Joe 님, 2022년 12월 14일
CheersDear Valuable Guest,Thank you for taking the time to post your review here on Hotels.com. Your feedback is very much appreciated as it helps me in monitoring the service we provide.I’m sorry that your recent stay experience with us wasn’t quite up to your expectations and that we didn’t have the opportunity to address the above matters while you were here.Please be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you for being our guest. I hope you’ll consider staying with us again on your next trip to Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 3박 숙박함
답변 제공: Joe 님, 2022년 11월 21일
Cheers!Dear Valuable Guest,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 - 훌륭해요

Dion

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kedua kali menginap dan masih sangat mengesankan
Overall sangat menyenangkan. Lokasi hotel yg didalam mall sangat membantu jika menginap bersama keluarga. Kebersihan kamar patut di apresiasi. Check in sangat mudah karena saya pakai aplikasi hotels.com
2022년 11월에 2박 숙박함
답변 제공: Joe 님, 2022년 11월 21일
Cheers!Dear Dion,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

10/10 - 훌륭해요

Siti

2022년 10월에 3박 숙박함
답변 제공: Joe 님, 2022년 11월 7일
Cheers!Dear Siti,Thank you very much for your valuable comments on Expedia regarding your stay at Harris Suites fX Sudirman Jakarta. It is always a pleasure to receive positive feedback about the hotel's ambiance, food quality, our friendly services, and also the beautiful view that we offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

???

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
その後、地方に行ったこともあり清潔さが思い出される。確かに、日本祭りに合わせて予約したが、人の多さは想像以上だった。モールの方は歩くのも大変で、レストランも人の列ができていた。最終日は市内に出たが、出れば出たで入るのも大変だった。
2022년 10월에 4박 숙박함
답변 제공: Joe 님, 2022년 10월 26일
Cheers!Dear Valuable Guest, Thank you very much for your valuable comments and for taking the time to share your experience at our hotel on Expedia.We are thrilled to hear you enjoyed a most wonderful and rewarding stay with us, also you could take advantage of our direct connection to the fX Mall, and the friendly service along with the facilities and beautiful views that we offer.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.Harrisly yours,Grandi SumeitroGeneral Manager

6/10 - 괜찮아요

Glenn 님, Tarzana

좋아요: 청결 상태, 직원 및 서비스
Harris Suites is located inside the fX Mall. Although a lot of restaurants inside the mall have closed shop, Plaza Senayan and Senayan City Mall are within walking distance. Harris Suites must replace their towels - they are frayed, worn out and do not look white.
2022년 9월에 4박 숙박함
답변 제공: Joe 님, 2022년 10월 12일
Cheers!Dear Gleen,Thank you very much for your valuable comments and for taking the time to share your experience at our hotel on Expedia.We are thrilled to hear you enjoyed a most wonderful and rewarding stay with us, also you could take advantage of our direct connection to the fX Mall, and the friendly service along with the facilities and beautiful views that we offerPlease be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.HARRISly Yours,Grandi SumeitroGeneral Manager

8/10 - 좋아요

Yuan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location, good service.
I think hotels.com platform ain't communicating well with the hotel.. I cancelled the hotel once and the hotel did not know about it.. luckily they are kind enough to not charge me. Next, I requested for non-smoking room but was given smoking room. Front desk was fast to change my room the next day. Breakfast can be better if I know how to assemble the local dishes. Front desk was friendly, I appreciate their in person service. Location was good for people visiting the convention center. Cleanliness can be improved. Lower levels seems to be cleaner than higher floors.
2022년 9월에 4박 숙박함
답변 제공: Joe 님, 2022년 9월 13일
Cheers!Dear Yuan,Thank you very much for your valuable comments and for taking the time to share your experience at our hotel on Expedia/ Hotels.comWe are thrilled to hear you enjoyed a most wonderful and rewarding stay with us, also you could take advantage of our direct connection to the fX Mall, and the friendly service along with the facilities and beautiful views that we offerPlease be assured that I’ve conveyed your comments to our department's concern about better service and improvement.Once again thank you very much for sharing your valuable impression and we look forward to welcoming you back with another memorable experience at HARRIS Suites fX Sudirman Jakarta.HARRISly Yours,Grandi SumeitroGeneral Manager