Dear Mr. Sangsub,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBACluster GM at HCJ/HCS and GM HCJ

Dear Chan.Thank you very much for posting online review and rating about the service and our hospitality on Expedia.We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority.We look forward to welcoming you back soon to our hotel!Hospitality Regards,Michael G. PerdikarisGeneral Manager of Hotel Ciputra Jakarta

Dear Hyo cheol,Thank you for taking the time to share your experience with us on Expedia.It is a pleasure to read your positive feedback especially for highlighting our associates. We are happy to share this review to all of the team. A warm thank you from all of us at Hotel Ciputra Jakarta, and we look forward to welcome you back, soon.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager Hotel Ciputra Jakarta

Dear Hyo cheol,Warmest Greetings from Hotel Ciputra Jakarta.Really appreciate your rating in ExpediaA warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager Hotel Ciputra Jakarta

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with our breakfast . It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and you are very pleased with hotel’s breakfast to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Looking forward to welcoming you back in our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hospitality service of our staff to be convenient for your need. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We do apologize for this and we will ensure that we have taken corrective steps to improve our service quality of our guest’s comments in order for us to improve the quality of better service for our guest satisfaction. Your comments are well noted. It’s an input that means a lot to us that you value our hotel. We are confident that on your next visit, you will also feel the traditional Hotel Ciputra Jakarta hospitality and high services on offer from our team of dedicated hotel associates. Sincerest thanks for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel facilities. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback as we have taken very good note of all your comments. Here at Hotel Ciputra Jakarta we value greatly your honest feedback as costumer input is a big part of our hospitality culture and an integral part of the hotel’s DNA. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. We have taken a very good note of all your comments and rest assured that we have initiated an appropriate corrective action since we have to improve our daily operation as we strive to exceed all of guest expectations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel and you are very pleased with hotel’s location which adjacent to the shopping mall to be convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, hotel breakfast to be convenient for your need. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. Sincerest thanks for your constructive feedback that we corrected all the technical issues regarding to the room condition. We assured that we value greatly your honest feedback and that we have taken care of all your points accordingly. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We are very delighted to read that you had an excellent stay with us. It is gratifying to read that you particularly value our hotel, hotel maintenance, room view and mall surroundings. It is encouraging as our guest's satisfaction is our primary concern. We thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel cleanliness, comfortable price and transportation access. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel location . It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

Dear Joonhyeong, Thank you for choosing to stay at Hotel Ciputra Jakarta. I am glad to read that you found everything to be perfect. I am sorry that at your breakfast time you had difficulties to get a table to sit at, this does not usually occur as we do have greeters to seat our guests. We must have been enjoying some good business levels that time whilst you was staying with us. We do hope to see you again should you visit Jakarta again soon. Kind regards, Darren Earle, General Manager