This hotel was awful. In the hotel book in your room it clearly states your laundry will be done at no extra cost. We stayed for 10 days went to Bali for 4 days then returned here for a further few days. On returning they gave us a bill for the laundry for our previous stay. If we didn't pay it we couldn't stay there. I asked to see management to which they never came to see me, though I did receive a letter stating the laundry isn't in the price if you book through Hotels.com. I found this wrong and annoying and it was very expensive at 10,000rp an item. This of course ruined our stay an I was glad to leave this apartment.
The room wasn't cleaned very well, cup stains on the table, dust under chairs ect.
The pool was in the shade so we never used it and we never saw anyone else use it.
We travel to Jakarta quite often but I can safely say we'll never be using this apartment again.
We made a cup of tea and the handle on the cup fell off to which they wanted to charge us for as well.
This apartment will try and squeeze money out of you best they can and rip you off.
There are a lot better hotels and apartments out there with better standards.
The restaurant for breakfast had a terrible choice, we never ate there so can't comment on the food.
Good luck if you stay here I hope your stay will be better than ours. My advice though is to avoid this place like the plaque.
Tim and Yuni