외관

아메릭인 바이 윈덤 밸리 시티 - 컨퍼런스 센터 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 195개 이용 후기 중 116개" "
평점 8 - 좋아요. 195개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 195개 이용 후기 중 8개" "
평점 4 - 별로예요. 195개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 195개 이용 후기 중 5개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Pat

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Nicholette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always our first choice in Valley City!
This is a great hotel. It is always clean. The breakfast is amazing and the woman who works in the breakfast area is so helpful and sweet. The staff is very friendly. We love staying here.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Gerald 님, Dickinson

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice remodel
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome warm pool and a very nice restaurant attached with good food and drinks. Also, breakfast had many options, we loved the bacon and eggs
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

nicole

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would give 5 for service if it wasn’t for the lady that checked us in. Planned a nice stay in the premier suite for my boyfriend’s birthday on the way back from meeting my family for the first time. I believe the gal was Carly. Checked us in and had my debit card behind the counter for a solid 15 minutes saying it wasn’t working when there was definitely sufficient funds for a security hold. She charged my card TWICE for the room after I had already paid $230 through a booking app. 200$ each charge from her. Once we realized what happened she said it was my bank or the booking app and seemed very frantic and rushed the conversation. I called my bank and they said it in fact was a charge from the hotel. We talked with Tommi later on and he was beyond kind and apologetic even though it wasn’t his fault. We loved Tommi and made sure he knew how thankful we were that he was the one to solve our problem as everyone else said it was a bank issue. I have only received 1 refund and am still waiting on the second. The room was great, everything we could hope for in such a desolate area. We can tell there are loyal comers. The breakfast was beyond anything I’ve ever seen in a hotel. Other than the $400 issue, it was a fantastic stay.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is good, accommodation is decent and clean. There were internet issues for check-in, but the manager made it it all work. The restaurant attached to the hotel was good and had solid staff. I recommend the hotel.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kathy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We liked Cleo, she was so friendly and helpful ! She worked in the breakfast area and also checked us out! They were short staffed.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Marie

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Douglas

2023년 6월에 1박 숙박함
답변 제공: Tommi Kern | Assistant General Manager 님, 2023년 7월 15일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

8/10 - 좋아요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great job.
Check in was plesent. Staff was helpfull. Room was great. Pool was warm. Hot tub was great. Breakfast had a great spread to choose from.
2023년 4월에 1박 숙박함
답변 제공: Mici L 님, 2023년 4월 21일
Thank you for leaving us a survey and for your kind words. We are happy to hear your stay was a positive experience and we hope to see you again.

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thank you!
We had a great stay! The rooms were clean, the breakfast was above average, and the staff was wonderful! The hotel is going through a bit of a renovation, but it didn’t affect our stay. We’ll be back! Thank you!
2023년 3월에 1박 숙박함
답변 제공: Mici L 님, 2023년 4월 21일
Thank you Christine for your kind words. We are happy to hear your stay was positive espicially with the renovations. Hopefully the next time you stay it will all be finished and you can see the great results!!! :)

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: MICI / GM 님, 2023년 2월 10일
THANK YOU FOR STAYING WITH US.

8/10 - 좋아요

Dawn

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Tommi Kern | Assistant General Manager 님, 2022년 7월 17일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

10/10 - 훌륭해요

Susanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Tommi Kern | Front Desk Manager 님, 2022년 2월 21일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

8/10 - 좋아요

John

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property isn’t particularly unique. It is taken care of, but on the old side. The cleanliness of the room was questionable as The bed had long hairs all over the place under the sheets and by the pillows.
2022년 2월에 1박 숙박함
답변 제공: Tommi Kern | Front Desk Manager 님, 2022년 2월 12일
Thank you for taking time to respond to our survey. I am sorry that your stay did not meet your expectations. I will be forwarding this to the correct department and ensuring this doesn't happen again. We hope that you can give us another chance in the future.

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Tommi K | Front Desk Manager 님, 2022년 2월 7일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

6/10 - 괜찮아요

bonnie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Tommi K | Front Desk Manager 님, 2022년 1월 11일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well maintained. Easy access off the Interstate.
2021년 11월에 1박 숙박함
답변 제공: Tommi K | Front Desk Manager 님, 2021년 11월 7일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EASY CHECK IN WITH COOKIES AFTER LONG DRIVE NICE.
2021년 10월에 1박 숙박함
답변 제공: Tommi K | Front Desk Manager 님, 2021년 10월 19일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property, convenient, attractive, on site restaurant, nice oet area
2021년 10월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 10월 11일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스
I like that is so handy to 2 restaurants and the breakfast lady is a gem!!
2021년 9월에 3박 숙박함
답변 제공: Mici L - GM 님, 2021년 10월 8일
I do agree having choices of close Restaurants is a great amenity to ANY Hotel. And as for our Breakfast Host .... YES ... she IS a Gem!!! :) Thank you for staying with us. We hope to see you again.

8/10 - 좋아요

Connie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Trapper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the BEST hotels we've ever stayed at
It was one of the best stays we've ever had, I would recommend this hotel to any one. The staff was amazing and friendly, the breakfast options were the best we've gotten from a hotel. The beds were comfy, dog area was huge, and amenities: pool, sauna, hot tub, were great.
2021년 9월에 1박 숙박함
답변 제공: Tommi Kern | Front Desk Manager 님, 2021년 9월 12일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! I will pass this along to my fellow team members and correct departments. We hope to see you again in the future.

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Tommi Kern | Front Desk Manager 님, 2021년 9월 3일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant attached to property made it really convenient, and had really good service and food.
2021년 7월에 1박 숙박함
답변 제공: Tommi Kern | Front Desk Manager 님, 2021년 8월 3일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Close to room and all other facilities. Well lit
2021년 7월에 1박 숙박함
답변 제공: Tommi Kern | Front Desk Manager 님, 2021년 8월 3일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! We hope to see you again in the future.

2/10 - 너무 별로예요

imee

별로예요: 직원 및 서비스
Bad experience
Cant open the curtain in our room-1st floor because it overlook the outside where there have chairs and table people sitting outside our room window. No privacy at all. And mikki the manager is not willing to listen ,sympathetic to our concerns.
2021년 7월에 2박 숙박함
답변 제공: Mici L GM 님, 2021년 7월 18일
Imee, I apologize that your stay was not to your satisfaction. But, like we discussed when you checked in, we did not have any rooms available at that time for you to be on anything but first floor. Check in time IS at 3pm and you chose to check earlier with the understanding that rooms on higher floors would be available after 3. You chose to check in with this knowledge. As for wanting to change to a King room, when you book an OTA, we are not able to change anything on a reservation for a guest. Thank you, Mici Loibl / GM

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I were both pleasantly surprised by our stay here. The check-in staff was very friendly and room was clean and nice size. Breakfast was much more than just a breakfast bar and more like a buffet! Very nice not having to settle for a brown bag on the go! The lady in charge of the buffet was awesome. She was very friendly, helpful and efficient.
2021년 7월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 7월 14일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! I will pass this along to my fellow team members and correct department. We hope to see you again in the future.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
We got in late and check-in was fast. Staff very helpful and friendly
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the fact that my teens had something to do while staying.
2021년 6월에 2박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 7월 3일
Thank you for taking time to respond to our survey. I'm glad to hear that you were able to keep the kids occupied while in the area! We hope to see you again in the future.

8/10 - 좋아요

실제 이용하신 고객

2021년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2021년 6월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 6월 19일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 6월 19일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved everything No complaints
2021년 6월에 1박 숙박함
답변 제공: Mici L - GM 님, 2021년 6월 12일
Thank you for staying with us. I am happy to hear your stay was nice.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 6월 14일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 5월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 6월 14일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and quiet. The breakfast was amazing with so much variety. The pool, hottub, and sauna were fun for the kids.
2021년 5월에 2박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 5월 24일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! I will pass this along to my fellow team members. We hope to see you again in the future.

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, arrived early and was going to see if I could check-in early the woman at the desk was rude and unprofessional. Overall stay was great just a bad introduction to a nice hotel
2021년 5월에 1박 숙박함
답변 제공: Mici L - GM 님, 2021년 6월 12일
I apologize for what happened at check in. Although I am happy to hear the rese of your stay was good. I will discuss with my Team Members to watch how they interact with Guests. I do not tolerate rude and unprofessional behavior by any of my Team Members. Thank you for staying with us.

10/10 - 훌륭해요

Juanita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok. Room a little smelly of cleaning chemicals
2021년 5월에 1박 숙박함

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 2박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 5월 1일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 2박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 4월 26일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You will not find a nicer group of staff people than those we met during our recent three day stay, especially the lovely ladies who prepare and maintain the breakfast room. This hotel itself is designed well, conveniently located, and well maintained.
2021년 4월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 4월 20일
Thank you for taking time to respond to our survey. I am glad that you had a great stay with us!! I will pass this along to my fellow team members. We hope to see you again in the future.

6/10 - 괜찮아요

Cindy

2021년 3월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 4월 10일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 3월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 3월 30일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

10/10 - 훌륭해요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 2월 12일
Thank you for taking time to respond to our survey. We hope to see you again in the future.

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 1박 숙박함
답변 제공: Tommi K - Front Desk Manager 님, 2021년 1월 21일
Thank you for taking time to respond to our survey. We hope to see you again in the future.