더블룸, 퀸사이즈침대 2개, 금연 | 고급 침구, 책상, 방음 설비, 다리미/다리미판

컴포트 인 제임스타운 여행 후기

2.5 out of 5
컴포트 인 제임스타운
811 20th St Sw, Jamestown, ND

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 429개 이용 후기 중 133개" "
평점 8 - 좋아요. 429개 이용 후기 중 176개" "
평점 6 - 괜찮아요. 429개 이용 후기 중 68개" "
평점 4 - 별로예요. 429개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 429개 이용 후기 중 17개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Leroy

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to interstate. Di kng next door and handy downtown
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Leroy,We appreciate your feedback on our convenient location near the interstate. If you have any further concerns about your stay, please do not hesitate to reach out to our management team for assistance.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스
Decent stay for the price, no major complaints
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Matthew,We're glad to hear you had a decent stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share it. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Abigail

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
the hotel is on the older side but very comfortable beds. Every towel I pulled off the shelf in our bathroom had a stain on it as well as the bedspread. Just needs a little love.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Abigail,We appreciate your feedback on your recent stay with us. We are glad to hear you found our beds comfortable. We will share your comments with our housekeeping team for further improvement. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Lisa

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The pictures ar ripped off walls, they had to an air freshener in the room which made us sick. The heat/air conditioning unit didn’t work. Need I say more
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Lisa, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your concerns will be forwarded to the relevant departments for review and improvement. We strive to provide a comfortable environment for all our guests and regret that we fell short of your expectations on this occasion.

10/10 - 훌륭해요

Robert 님, Dickinson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed in breakfast. Not many cereal options. But bed was very comfortable and room clean. Friendly staff at checkin.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Robert,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the bed comfortable, the room clean, and our staff friendly during your stay. We appreciate your comments regarding the breakfast options and will take them into consideration for future improvements.

8/10 - 좋아요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy parking due to the fact we are disabled seniors.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Larry,We appreciate your feedback regarding the ease of parking for disabled seniors during your stay. Guest comfort and convenience are a top priority for us, and we strive to provide accessible options for all our guests. Should you have any further suggestions or feedback, please feel free to reach out to our management team. Thank you for staying with us.

10/10 - 훌륭해요

Morgan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Morgan,We are delighted to hear that you had such a fantastic experience during your stay with us! It was a pleasure having you as our guest, and we truly appreciate your positive rating. We strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.

10/10 - 훌륭해요

Larry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Larry,Thank you for choosing our hotel and for rating your stay with us! We are thrilled to hear that you had such an excellent experience. We hope to have the opportunity to welcome you back in the future. Safe travels!

4/10 - 별로예요

Melanie

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Melanie, We regret to hear that your recent stay did not meet your expectations. We kindly request you to contact our hotel directly to share any specific feedback you may have had regarding your experience. We strive to continuously improve our services and guest satisfaction is our utmost priority. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful & Quiet stay!
Nice and quiet stay with a super comfy bed. Staff was pleasant and helpful. Thank you!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Sean,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a nice and quiet experience and found our bed to be super comfy. Our staff takes pride in providing pleasant and helpful service to our guests. We appreciate your kind words and look forward to welcoming you back again in the future.

10/10 - 훌륭해요

Bridgit 님, Bismarck

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in process. Staff member was friendly.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Bridgit,Thank you for sharing your experience with us! We are delighted to hear that you had an easy check-in process and that our staff member was friendly. We strive to create a welcoming and efficient environment for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

CharlesGerlach

2023년 12월에 15박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello CharlesGerlach,We appreciate you choosing our hotel for your stay. If there is anything specific we can improve upon, please don't hesitate to reach out to us directly. We value your input and would love to have the opportunity to make your next stay even better.

6/10 - 괜찮아요

Justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Price was good
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Justin,Thank you for choosing our hotel for your stay! We're delighted to hear that you found our prices to be good. We strive to offer competitive rates to ensure a great value for our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Jenifer Kay

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Amy 님, 2023년 12월 30일
Thank you for taking the time to review your stay. all of the feedback that we receive helps in training and guest satisfaction.Amy McNamaraManager

4/10 - 별로예요

Adan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Adan, We're sorry to hear that your experience fell short of expectations. We encourage you to reach out to us with any specific feedback you have, so we can address any areas that need improvement. We value your input and hope to have the opportunity to provide a better stay in the future.

6/10 - 괜찮아요

Dan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I checked at 5pm in there were a number of children having a "birthday party" in the pool. I went out and did some shopping and had dinner and returned around 7:45-8:00 hoping to have a swim after a long day of driving. I was told the pool was now closed and wouldn't reopen until 9 am the next day. Bummer! I was checking out before 9. I've never stayed at a motel whose pool closed so early. Well, opted to soak in the tub instead; unfortunately the plug was broken, so... Okay accommodation if you don't want to swim or soak!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Dan, Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with the pool closure and the broken plug in your room. We strive to provide a pleasant stay for all our guests. We appreciate your understanding and hope that you consider staying with us again in the future for a better experience.

6/10 - 괜찮아요

Craig 님, Rapid City

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The condition of the rooms, bed, fixtures etc. Were worn-out and needed replaced. The room was gross.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Craig, We appreciate your feedback regarding the condition of your room. We apologize if it did not meet your expectations. Our maintenance team regularly inspects and updates our rooms to ensure a comfortable stay for our guests. We will share your comments with them for further improvements.

8/10 - 좋아요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman who checked us in was very nice and helpful. The pool was awesome! It was so warm and there were floaties and beach balls that we could use. The only downfall was that the waffle maker was not working for their breakfast.
2023년 11월에 1박 숙박함
답변 제공: Amy 님, 2023년 11월 13일
Thank you for your feedback. I apologize for the waffle machine not being up I have addressed that issue so that it can be repaired.

2/10 - 너무 별로예요

Jerry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was hair in our beds and blood on the toilet. Very disgusted. And night staff were on the lobby couch sleeping
2023년 11월에 1박 숙박함
답변 제공: Amy 님, 2023년 11월 11일
I am sorry for you experience! I have addressed you issues to correct these problems for future guests.

8/10 - 좋아요

Rhonda

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Rhonda,Thank you for your review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests and will share your comments with our team for improvement. Should you have any further concerns, we kindly encourage you to get in touch with our management team directly.

10/10 - 훌륭해요

Nancy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Nancy,Thank you so much for taking the time to leave us such a wonderful review! We're delighted to hear that you had a fantastic stay with us. We strive to provide exceptional experiences for all our guests, and your feedback is truly appreciated. We hope to welcome you back in the future for another memorable stay.

8/10 - 좋아요

Hong

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Hong,We appreciate your feedback! However, ratings above 5 are not possible. Please let us know if there is anything specific you would like to address. Thank you!

4/10 - 별로예요

Casper

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Casper,Thank you for sharing your feedback with us. We regret to hear about your recent experience at our hotel and apologize for any inconvenience caused. We value your comments and ask that you reach out and share your feedback so we may address any issues. We hope to have the opportunity to welcome you back in the future and provide a better stay.

8/10 - 좋아요

Lau

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy tranquilo
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Lau,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 - 좋아요

James

2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello James,Dear valued guest, thank you for your positive rating! We're delighted to hear that you enjoyed your stay. If there's anything else we can do to make your future visits even better, please let us know. We hope to welcome you back soon

2/10 - 너무 별로예요

Stephanie 님, Watervliet

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very dirty, garbage everywhere, even in the hallways.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Stephanie, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 - 훌륭해요

Paula Monroe 님, Park City

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 29일
Hello Paula Monroe,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Michele

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Michele,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 - 좋아요

Marjorie

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy
Hotel was filthy and broken down mess. Food on table; floor was filthy; holes in curtains; previous coffee in coffee maker; walls damaged… Busy weekend in Jamestown and no other room options with 2 beds and a pet. Otherwise, we would have left. Rating was so off the mark for this hotel.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Marjorie, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every checkout and during this pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside have been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

4/10 - 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room’s entire carpet was wet.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Kevin, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Natalie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The front desk staff was friendly but the room was not as expected. Smelled of smoke and urine. Found multiple hairs on the bed and in the sheets.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hello Natalie,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

10/10 - 훌륭해요

Floyd

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 23일
Hello Floyd,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I came to my hotel at 9:30 PM to check in and found a storage container taking up at least 5 spots in the parking lot. Luckily I was able to find a spot to park, however many others were not and had to park on the grass which is unacceptable. Why is there a storage container taking up room for your customers to park in? After I was checked in, I found that the TV in the room did not work and one of the lamps bulb was burned out. I am not impressed and will not be staying here again. Do better Comfort Inn in Jamestown. Every other Comfort Inn & Suites that I have stayed at was way better than this.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Dear Guest,Thank you for your valuable opinion regarding our parking and your insights regarding our room. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 - 훌륭해요

Don

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable room and good breakfast
Great breakfast choices, and plenty of space.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
Hello Don,Know that your voice is of tremendous importance to us and we value your comments about our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Lila

좋아요: 청결 상태
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Lila,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

4/10 - 별로예요

Izaak

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor quality Inn
Girl at front desk had no clue what she was doing. People staying there were very shady Room was not clean I left to go to a better hotel she couldn’t even give me a resident for my room
2023년 5월에 3박 숙박함
답변 제공: Amy 님, 2023년 5월 29일
I apologize for your experience. The girl that was working the front desk is fairly new and we were oversold for the night. She was trying to accommodate all of the arrivals. As far as giving you a receipt for your room, since you booked through a third party website the receipt would come from them. We can not give receipts for 3rd party reservations. I have worked with the front desk staff on better handling over selling issues, I apologize again for the inconvenience.

2/10 - 너무 별로예요

Cecil

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is finished to a very low and unacceptable standard. Toon was not as offered. Gaps between floor finishes and walls; no toilet paper holder; no covers on electrical points;lumpy mattress; one Queen instead of two as offered etc. etc. etc. Never again!!!!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hello Cecil, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 - 별로예요

Jennifer

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room seemed like it was in the process of being redone, paint splatters all over, curtains filthy, carpet trim falling off or missing, no counter space in bathroom, light fixture in bathroom rusty, very dark in room,.. no pictures on walls, no headboard but holes in wall where it would attach…frig door hard to open and shut.. VERY DISSAPOINTED in the room…outside the hotel grounds were filthy …. The staff was excellent !!!!
2023년 4월에 2박 숙박함
답변 제공: Manager 님, 2023년 4월 17일
Hello Jennifer, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 - 좋아요

Justin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Working man
It was a good stay.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 18일
Hi Justin,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 - 훌륭해요

Sonia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
"Best Bang For The Buck" on our 10 day trip
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 7일
Hi Sonia,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable and great bang for the buck. We appreciate your compliments and humbly request a return visit.

10/10 - 훌륭해요

Nancy

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pet friendly. Recently redid all the rooms
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 4일
Hi Nancy,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - 훌륭해요

SYED

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and excellent place to live staff very co operative.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 2일
Hello SYED,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Lillian

좋아요: 직원 및 서비스
Nice staff. Clean bathroom. Excellent heater. The storm of the century was going on and I was nice and toasty.
2023년 3월에 3박 숙박함
답변 제공: Amy 님, 2023년 3월 14일
Thank you for your feedback Lillian. I will pass this review off to the staff so they can know they made your stay as good as they could during the latest weather.

10/10 - 훌륭해요

Sandra

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 16일
Hello Sandra,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 - 괜찮아요

Brian

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The heater in our room didn
2023년 2월에 1박 숙박함
답변 제공: Amy 님, 2023년 2월 6일
Hello Brian,We appreciate that you've taken the time to share with us regarding our staff. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 - 좋아요

Tanya 님, Brandon

좋아요: 직원 및 서비스
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Tanya,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Staff was great! Friendly and prompt!
2023년 1월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 1일
Hello Mark,We appreciate that you've taken the time to share with us regarding our staff. We hope to see you again to provide you with an exceptional level of service and hospitality.

4/10 - 별로예요

Jacklyn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had 2 rooms. Tv was not working and light bulbs missing. Other room no shower curtain and stains in the tub.
답변 제공: Manager 님, 2022년 12월 30일
Hello Jacklyn, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

8/10 - 좋아요

Sandra

2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2022년 12월 28일
Hello Sandra,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 - 훌륭해요

Ashley K

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They were quick and helpful.
답변 제공: Manager 님, 2022년 12월 26일
Hello Ashley K,Know that your voice is of tremendous importance to us and we value your comments about our hotel. I hope you will return to enjoy a memorable and exceptional experience.