야외 수영장
예약 가능 여부 확인

베스트 웨스턴 프리미어 더 하이브 여행 후기

4.5 out of 5
베스트 웨스턴 프리미어 더 하이브
Jl. DI. Panjaitan Kav. 3 - 4, Jakarta, Jakarta

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 92개 이용 후기 중 18개" "
평점 8 - 좋아요. 92개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 92개 이용 후기 중 22개" "
평점 4 - 별로예요. 92개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 92개 이용 후기 중 3개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

10/10 - 훌륭해요

DONGJIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Best Western Premier The Hive 님, 2023년 6월 13일
Dear Dongjin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방이 넓고 깨꿋한 편
2019년 8월에 2박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 29일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 7월에 7박 숙박함
답변 제공: IB Santoso ~ General Manager 님, 2019년 8월 8일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 8월에 3박 숙박함
답변 제공: IB Santoso ~ General Manager 님, 2019년 8월 8일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

HeeYong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장용으론 좋지만 여행용으론 잘 모르겠어요.
편안하고 다양한 서비스를 제공받을 수 있는 호텔이었습니다. 비용도 굉장히 저렴하고 뷔페의ㅜ음식도 맛있어서 좋았습니다. 다만 한가지 단점이라면 공항이나 시내에서 멀기 때문에 여행객들에겐 조금 불편할 수 있겠어요. 저는 출장으로 간 거라 별로 문제가 없었고요.
2019년 4월에 2박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr/s Hee Yong, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2019년 1월에 7박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

DONGHWI

출장으로 이용하기에 적당하네요
2018년 9월에 2박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr/s Donghwi, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

SUNKWON

좋아요: 청결 상태, 객실의 편안함
자카르타 출장 중 호텔 예약 후기
출장이 하루 연장되어 숙소를 찾는 도중 약속장소 근처라 예약하게 되었습니다. 홈페이지에서 예약 및 결재하고 대략 1시간 이후 체크인을 하려고 했는데, 서비스 데스크에서 예약 확인을 할 수 없다고 상당시간 소요되었습니다. 가장 아쉬운 부분이었습니다. 하지만, 가격대비 룸의 퀄리티가 괜찮은 듯 보였고, 조식도 나쁘지 않았습니다.
2018년 10월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr/s SUNKWON, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

Dongkwon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Good considering the price!
가격에 비해 괜찮은 호텔. 청결하지만 주변지역은 별 것 없고 직원들의 영어가 능숙하지는 못함.
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr/s Dongkwon, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

실제 이용하신 고객

그다지 추천하고 싶지 않은 호텔
그다지 추천하고 싶지 않은 호텔
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

불꽃남자 님, 인도네시아

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
BEST WESTERN
동일한 가격 대의 동급 호텔 보다 룸 크기, 호텔 크기 면에서 상위에 있습니다. 고층이라서 뷰도 괜찮고, 로비 앞에 수영장도 이용할만 합니다. 다만 수영장이 레스토랑 바로 옆에 붙어 있어서 민망할 수도 있겠네요. 조식도 괜찮은 편이고 전체적으로 이용할만한 호텔입니다. 위치는 시내와 떨어져 있기 때문에 시내쪽으로 이동하기 위해서는 택시 이용 추천 드리며 약 8만에서 10만 루피아 정도 나오더군요.
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr Flame man, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

Hwang In Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족처럼 편안한 호텔직원
늘 자카르타로 갈때마다 너무나 편안하게 있을수 있는 곳이다~ 언제나 미소가 있고 또한 시설도 너무 깔끔하다. 조식도 맛있게 잘나오며 매일 초코렛 서비스에 감동받았다
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr Hwang in Young, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
교통체증이 심하지 않은 지역에 있고 호텔이 깨끗하고 편안하다
내 집처럼 편안하고 청결한것이 맘에 들었고 아침식사도 잘 나오고 특히 직원들이 친절하다. 또한 지역이 교통체증이 심하지 않은 지역에 있어서 좋고 매일 초코렛 서비스도 사랑스럽다
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

2/10 - 너무 별로예요

KOMAR

2023년 9월에 1박 숙박함
답변 제공: Best Western Premier The Hive 님, 2023년 9월 19일
Dear Komar,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive

10/10 - 훌륭해요

Achmad

2023년 8월에 3박 숙박함
답변 제공: Best Western Premier The Hive 님, 2023년 9월 11일
Dear Achmad,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Diah IkawatiGeneral Manager In ChargeBest Western Premier The Hive

10/10 - 훌륭해요

???

단체 여행, 출장 여행
便利でした
2023년 4월에 12박 숙박함
답변 제공: Best Western Premier The Hive 님, 2023년 4월 17일
Dear Mr./Mrs.,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

4/10 - 별로예요

Henrik Hjarne 님, Neumunster

2023년 2월에 2박 숙박함
답변 제공: Best Western Premier The Hive 님, 2023년 3월 9일
Dear Henrik Hjarne,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

2/10 - 너무 별로예요

Noriyuki

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don’t clean the room at all… so dirty. So many insects everywhere, you cannot sleep!
2022년 10월에 2박 숙박함
답변 제공: Agus Anom Suroto 님, 2022년 11월 9일
Dear Noriyuki,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us directly at (021) 2 982 1 888.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

6/10 - 괜찮아요

Ade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a pretty good place over all
2022년 6월에 21박 숙박함
답변 제공: Agus Anom Suroto 님, 2022년 11월 9일
Dear Ade,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us at (021) 2 982 1 888.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Agus Anom SurotoGeneral ManagerBest Western Premier The Hive

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent!
Very good hospitality of all the staff.
2020년 2월에 3박 숙박함
답변 제공: IB Santoso 님, 2020년 3월 2일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

8/10 - 좋아요

Lulu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room.. i got bad view ;( im not finish having breakfast but staff Always clean up my dish...But overall i enjoyed my stay here thankyou
2020년 2월에 1박 숙박함
답변 제공: IB Santoso 님, 2020년 3월 2일
Dear Mr/s Lulu, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

8/10 - 좋아요

Dessy

좋아요: 직원 및 서비스, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: IB Santoso 님, 2020년 2월 14일
Dear Ms Dessy, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

6/10 - 괜찮아요

Wendelinus

좋아요: 청결 상태, 객실의 편안함
Good hotel for over night stay
Good hotel to stay for overnight or few nights. Close to Halim Perdana Kusuma Airport. They are good Indonesian restaurant nearby. Room is clean and spacious. Bathroom also clean.
2019년 6월에 1박 숙박함
답변 제공: IB Santoso ~ General Manager 님, 2019년 12월 7일
Dear Wendelinus, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

Zhi

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly env
Friendly hotel staff!
2019년 11월에 4박 숙박함
답변 제공: IB Santoso ~ General Manager 님, 2019년 11월 29일
Dear Mr/s Zhi, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

SUBHAS 님, Singapore

출장 여행
I was given a room facing the side of another building. So my room was literally facing a blank wall. As it was a 4 night stay the hotel could have considered a better room.
2019년 10월에 4박 숙박함
답변 제공: IB Santoso General Manager 님, 2019년 11월 8일
Dear Mr SUBHAS , Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would love to go back stay there on my next trip..
2019년 8월에 17박 숙박함
답변 제공: IB Santoso 님, 2019년 9월 14일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

6/10 - 괜찮아요

ali

출장 여행
좋아요: 숙박 시설 상태 및 시설
2019년 8월에 3박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 31일
Dear Mr ali, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

8/10 - 좋아요

Donald

좋아요: 청결 상태, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr Donald, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

Jen

좋아요: 직원 및 서비스, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 23일
Dear Mr/s Jen, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

MK 님, 日本

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
全般にはまずまず普通かと思いますが、シャワールームにシャンプーとボディーローションが置かれてたのが不思議でした。 普通はボディソープかヘアーコンディショナーかな？と思います。 バスタオルはありますが、フェイスタオルなどはありませんでした。 清潔感がもう少しあればいいなと思います。 朝ご飯は洋食からインドネシア料理までビュッフェスタイルで色々な種類がありました。
2019년 8월에 6박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 23일
Dear Mr MK , Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review and experience with us.Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement.We sincerely hope to have an opportunity to welcoming you back in the near future.Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Gutes Hotel mit nettem Service. Reichhaltiges Frühstücksbuffet.
2019년 8월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 17일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ロケーション、クオリティ、コスパ良し
同行者の部屋は普通のサイズだったが、私の部屋は広く大きなソファ、バスタブ、広いクローゼットのスペースなど、全体的にゆったりしたサイズで快適だった。清潔感もほぼOK。コスパとしてはかなり良いと思う。バスルームのアメニティがあまり揃ってなかったのと、コンセントがインターナショナルが一か所も無かったのが少し残念。全体的には大満足でした。
2019년 7월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 5일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive.Thank you very much for sharing your valuable review on Expedia, it's really appreciated.We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive.Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest.It was a pleasure to have you as our guest, we look forward to welcoming you back soon. , IB Santoso General Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a problem when confirming my reservation and had a bit of difficulty to communicate but my stay experience was excellent. The staff were friendly and courteous.
2019년 7월에 6박 숙박함
답변 제공: IB Santoso - General Manager 님, 2019년 7월 19일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review on Expedia, it's really appreciated. We're delighted to know that overall you enjoyed your stay and had a great experience with Best Western Premier The Hive. Your constructive feedback has been noted for our review and improvement, it motivates us to continuously provide an excellent service for our guest. It was a pleasure to have you as our guest, we look forward to welcoming you back soon. Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

Alvaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite night
I was staying in another hotel near BW, but it was incredibly noisy! I changed hopping to stay in a quite place, and I got it! The sound level in the room was very low and I had a pleasant night! All the staff very polite, breakfast with good options. Only the shower wasn't that good, the floor became very very wet due to lack of protection. But I'll stay there again
2019년 7월에 1박 숙박함
답변 제공: IB Santoso ~ General Manager 님, 2019년 7월 8일
Dear Mr Alvaro, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

Ahmad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel yang nyaman di tengah kota.
Proses check in cepat, staff ramah ramah semua. Sarapan sangat bervariasi. Tempat tidur nyaman dan banyak bantal. Kamar mandi bersih. Apabila kita membawa mobil, setiap parkir harus minta stempel sama reseptionis karena di lantai 5 sementara mobil parkir di basement jadi harus turun naik.
2019년 6월에 4박 숙박함
답변 제공: IB Santoso - General Manager 님, 2019년 7월 5일
Dear Mr Ahmad, Salam Hangat dari Best Western Premier The Hive. Terima kasih banyak telah berbagi ulasan dan pengalaman berharga Anda dengan kami. Masukan yang baik Anda telah dibagikan dengan departemen terkait, yakinlah bahwa kami menghargai ulasan Anda dan tindakan yang diperlukan akan diambil untuk perbaikan. Kami dengan tulus berharap memiliki kesempatan untuk menyambut Anda kembali dalam waktu dekat. Salam, IB Santoso General Manager

6/10 - 괜찮아요

Nobo

별로예요: 직원 및 서비스, 객실의 편안함
Decent hotel, but below were quite annoying: - Very slow elevator. - Awful wifi connection. - I had few mosquitos in the room on first two nights.
2019년 6월에 4박 숙박함
답변 제공: IB Santoso - General Manager 님, 2019년 7월 5일
Dear Mr Nobo, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checking in after mid-night was not a problem , they were expecting me and everything was handled amazingly fast , i was happy for this , because i was travelling for nearly 24 hours !
2019년 4월에 5박 숙박함
답변 제공: IB Santoso, General Manager 님, 2019년 6월 18일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 5박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location was good
2019년 2월에 4박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2019년 2월에 3박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel exceeded my expectations. I booked it because it was affordable and got a surprise room upgrade. They ask for a 300,000 Rupiah room deposit (about $20 US) which can be paid by credit card. The location is accessible by using Grab. There is a convience store (on the 2nd floor next door but only open until 10pm), KFC, Starbucks, and many local restaurants jist outside the ground floor lobby. The free breakfast buffet was awesome. The staff were very nice. The only problem I experienced was they could not find the receipt for my 300,000 Rupiah on Checkout ($20 USD). I was trying to communicate that I owed 290,000 to them on my tab anyways, but I was in a hurry to get to the airport so I left without resolving it. It was a stressful ending to an otherwise lovely stay.
2019년 1월에 2박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 1월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

10/10 - 훌륭해요

Mustafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 8박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr Mustafa, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

RobJawa 님, Boston MA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a decent hotel run by a very good manager, whom I happened to meet. The hotel is quite competitively priced, and has a very good restaurant -- breakfasts are especially good and well worth the price. At present there's a fair amount of construction around the hotel, and this can make access during rush hour sometimes slow but not impossible. The fitness center is mid-grade but serviceable, with two treadmills, some good machines. Staff and management are top rate.
2019년 1월에 7박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr RobJawa, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

6/10 - 괜찮아요

yasuchan 님, tokyo

ブラガ通りのショッピングモールに面した、利便性の高いホテルです。 ホテルの内装は派手なイメージでしたが、コストパフォーマンスは良いと思います。
2018년 6월에 4박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr/s Yasuchan, Warmest Greetings from Best Western Premier The Hive. Thank you very much for sharing your valuable review and experience with us. Your concern has been shared with related department, please rest assured that we value your feedback and necessary action will be taken for improvement. We sincerely hope to have an opportunity to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

GAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Mr Gan, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bit far away - but good service...
Ok but not immediately close to any restaurants etc
2018년 8월에 1박 숙박함
답변 제공: IB Santoso 님, 2019년 8월 28일
Dear Valued Guest, Warmest Greetings from Best Western Premier The Hive. Thank you very much for the time you took to share your great experience on Expedia. We're delighted to know that you had a lovely stay and enjoyed your time at Best Western Premier The Hive. I've had a pleasure of sharing your compliments with the team. It was a pleasure having you stay with us, we definitely look forward to welcoming you back in the near future. Kind Regards, IB Santoso General Manager