정자

레드 루프 인 플러스+ 시코쿠스 - 메도우랜즈 - NYC 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 290개" "
평점 8 - 좋아요. 1004개 이용 후기 중 266개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 184개" "
평점 4 - 별로예요. 1004개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 159개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스
식사제공 없어 조식을 주변 식당을 이용해야 함, 주변에 패스트푸드점 일부 입주해 있고 가격은 좋은 편.
2019년 10월에 2박 숙박함

8/10 - 좋아요

EY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1인실로 딱 좋고 편하고 좋았다 불편한점은 실내 슬리퍼가 있었으면 더 좋았을거 같다 1인실로 딱 좋고 편하고 좋았다 불편한점은 실내 슬리퍼가 있었으면 더 좋았을거 같다
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
전반적으로 만족합니다
위치나 전반적인 서비스는 매우 만족합니다. 청소상태는 완전 꽝이에요. 이불 수건교체와 쓰레기청소정도만 하는 수준입니다. 저렴한가격에 조용한 주변환경과 편리한 교통때문에 만족합니다ㅡ
2019년 5월에 4박 숙박함

10/10 - 훌륭해요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 4월 18일
Hello Xavier, I appreciate your kind review from your recent visit at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 score. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Vaibhav

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome waterbody right outside the room
2024년 4월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 4월 17일
Hi Vaibhav,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 - 너무 별로예요

Nagla

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the worst hotel or motel I've been to it had roaches came from under the bed and fridge and i took a videos i have prove proved
2024년 4월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 15일
Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC, Nagla. Please accept our apologies for failing to provide you with a great experience. You stated that the listed pests hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Saleh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 4월 17일
Hi Saleh,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 - 별로예요

Enrique

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Limited service
2024년 4월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 15일
Thanks for sharing your feedback with us, Enrique. The team at our Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was saddened to see that we failed to provide you with a satisfactory stay. You stated that the limited services hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Jihan

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 4월 15일
I appreciate the time that you took to share your sentiments with us, Jihan. Our team at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was an issue were people were getting assigned rooms that were already habituated. My brother decided to leave. We stayed and our visit was pleasant, they did not deserve 5 stars.
2024년 3월에 1박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 4월 11일
Dear Jonathan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We value you as our guest and welcome your 3/5 score. At Red Roof, it's good to know that you stayed, and your visit was pleasant. However, as it relates to your comment of the issue other guest had with their assigned rooms, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Está cerca de la ruta 129 que te lleva a NYC. El precio está muy bien para lo que te ofrecen
2024년 3월에 7박 숙박함
답변 제공: LaTunde RediResponse Specialist 님, 2024년 4월 10일
Dear Martha,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, it's great to know that the price is very good, we are close to route 129 and any other positives stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Aretha

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn't like the fact that the tub was dirty and had hair all in the sink.
2024년 4월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 4월 8일
Dear Aretha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the bathroom tub and there was hair in the sink. We are sorry you found the room in this way. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 - 좋아요

scott anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice stay, only issue was the iron was dirty as can be and you don't realize it will burn and stain your brand new shirt until you actually use it....needless to say I can never wear that brand new shirt as it has brown stains from the iron, they apologize d & provided a new iron but that doesn't replace my clothing.....
2024년 3월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 4일
Thank you for taking a moment to leave a review, Scott. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 4/5 score following your stay. I am happy that you had a nice stay. However, you stated that the situation with the iron and your shirt hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place close to the city. Accommodating staff.
2024년 3월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 4월 2일
Hello Jennifer, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. It's great to read that you were pleased with the hospitality of our staff and the convenience of our location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.The staff and I were happy to see Red Roof met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Cynthia

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 1일
Thank you for taking a moment to leave a review, Cynthia. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Jitendra 님, Secaucus

좋아요: 청결 상태
2024년 3월에 5박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 31일
Dear Jitendra,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Mahmoud 님, plymouth

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property is a bit dirty, the check in at night is horrible where you have to wait in line in a small room
2024년 2월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 3월 30일
Dear Mahmoud,Thank you for your review following your stay at Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the property was a bit dirty and the check-in at night wasn't to your liking, which was saddening to read. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Rochet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super cool
2024년 3월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 29일
Dear Rochet,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our super cool location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Amanda

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very sketchy. I stayed here with my fiancé & son to go to American Dream & the walk to the room is quite scary. Maybe in the summer has more people, the view of the water outside the room was nice but people were living in some of the rooms. One tenant had a huge dog chained to a wire on his room door which wasn’t safe at all. Very limited hotel staff, cleaning staff was nice.
2024년 2월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 27일
Dear Amanda, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. It's good to read that you found our staff to be nice. However, it's truly disheartening to read that you were faced with safety concerns as guest safety is our top priority. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

IRENE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff service. Quiet and safe.
2024년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 26일
Dear Irene, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. It's so rewarding to read that you were pleased with the hospitality of our staff and that you felt safe while with us. Guest safety is our top priority so, I'm thrilled to see that was accomplished with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,Tianna Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Aj

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms need better sexurity, the doors are so fragile. The room itself is so tight. I know this is an Inn, but I can hear everyone walking outside while I was trying to sleep. i checked out one day before my actual checkout day because it was so bad. I just needed some alone time (but close from home) and did not get it here. i asked for a refund for my last day and still waiting for it.
2024년 3월에 2박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 3월 22일
Dear Aj,The team and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. You indicated the room needed better security and it was small. In regard to your refund please contact your booking source for more information. Guest feedback is always welcome at Red Roof as we aim to improve. Please know you are a valued guest and we appreciated your business with us.Thank you again for sharing your experience.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Kevin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 3월 19일
Hello Kevin, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. It’s disappointing to see you were displeased with your stay, resulting in a 1/5 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 - 좋아요

Ravi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Kerry-Lee RediResponse Specialist 님, 2024년 3월 19일
Dear Ravi, We at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Dorise

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 3월 18일
Hello Dorise, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 - 좋아요

Antonio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good enough. I would come there again
2024년 3월에 2박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 14일
Dear Antonio,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Red Roof hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Katherin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not very good customer service
2024년 3월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 11일
Thank you for taking a moment to leave a review, Katherin. The staff and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC were disappointed to see your 1/5 score. You indicated that our customer service was not being up to your standards. This is not an experience our guests have with us, as we hold our staff to the highest standard.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Mabel

2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 2일
Thank you for taking a moment to leave a review, Mabel. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Jacqueline Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hehsh
2024년 3월에 1박 숙박함
답변 제공: Red Roof Management 님, 2024년 3월 9일
Thank you for sharing your perfect rating with us, Jacqueline. Our staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Sharon

2024년 3월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 2일
Thank you for taking a moment to leave a review, Sharon. The staff and I at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist

10/10 - 훌륭해요

Hiyasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how helpful the staff were, the location, and cleanliness of the room. Definitely staying here again soon!
2024년 3월에 1박 숙박함
답변 제공: Red Roof Management 님, 2024년 3월 8일
Hi Hiyasmine,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC with us. It was so rewarding to see that we earned your 5/5 score with our helpful staff and that our location and room cleanliness were to your liking. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Blaisiane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tianna RediResponse Specialist 님, 2024년 3월 3일
Hello Blaisiane,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 - 훌륭해요

Sharon

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and friendly staff. Also pet friendly which is very good for people who have a pet and needs to bring them along. Love it
2024년 2월에 1박 숙박함
답변 제공: Oshane RediResponse Specialist 님, 2024년 2월 27일
Dear Sharon, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the nice staff and pet friendliness. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

10/10 - 훌륭해요

Samir

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On my arrival the room phone was not working. I told the front desk and within 10 mins the maintenance guy came and swapped it with a new room phone.
2024년 2월에 5박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 2월 24일
Dear Samir,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the room phone not working which was fixed shortly after. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

6/10 - 괜찮아요

Larry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Irate hockey fan trashed their room damaged property and broke satellite dish so there was no television channels available
2024년 2월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 21일
Thank you for sharing your feedback with us, Larry. The team at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC appreciated your 3/5 rating. However, you made mention of the damage done to the property by the irate hockey fan. As such, your sentiments have been shared with the property and their management team.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Basic but very clean. Great bed, better than most higher end hotels. Very nice staff.
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 19일
Thank you for taking the time to write about experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. James, I am delighted to read your comments about our very clean hotel, great bed, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, James, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Red Roof Management

10/10 - 훌륭해요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Honestly wasn't expecting much, but the room was nice enough. Didn't feel dingy, had a working fridge and microwave. Something was up with the TV but I also never asked about it either, so hard to blame anybody, didn't bother me much. There was a nice lil pavilion by the water too. Great place if you're doing MetLife/American Dream and just need a place to crash.
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 19일
Thank you for taking the time to write about experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. Daniel, I am happy to hear your room was nice enough, you were pleased with the amenities you mentioned, and all the other kind remarks highlighted. However, you indicated that something was up with the Tv. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management

4/10 - 별로예요

Luis

좋아요: 직원 및 서비스
I was disturbed multiple times a night by banging from random folks on the Hotel and to much commotion going on early In the morning.
2024년 2월에 2박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 19일
Thank you for taking a moment to leave a review, Luis. The staff and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC were disappointed to see your 2/5 score. You indicated that the noise disturbance you mentioned dampened your experience. It is our goal to provide a comfortable experience for all our guests, so I sincerely apologize for any inconvenience caused. Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Red Roof Management

4/10 - 별로예요

Melissa

별로예요: 숙박 시설 상태 및 시설
Tv lost signal out of no where and just sat in silence all night.
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 2월 19일
Thank you for taking a moment to leave a review, Melissa. The staff and I at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC are disappointed to see your 2/5 score following your stay. You indicated that the Tv lost signal which dampened your experience. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

8/10 - 좋아요

Evelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen servicio, buena location 👌
2024년 2월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 2월 17일
Dear Evelyn, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your visit was satisfactory and you loved the convenience of our location, prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 2일
Thank you for sharing your 5/5 rating with us, Kevin. Our staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Chevanese RediResponse Specialist 님, 2024년 2월 1일
Thank you for your positive rating, Ruth, following your stay at the Red Roof PLUS+ Secaucus - Meadowlands - NYC. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - 좋아요

Melanie

2024년 1월에 1박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 30일
Hello Melanie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

SHLOMO

Bad management
2024년 1월에 1박 숙박함
답변 제공: Dannielle Rediresponse Specialist 님, 2024년 1월 28일
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any issue caused with the staff. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours, Red Roof Management

4/10 - 별로예요

idaira

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 1월 22일
Dear Idaira,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. We are sorry you had a less than satisfactory experience, prompting your 2/5rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Adriana

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my family stayed in this hotel for 2 nights. But we couldn’t stay the second night. We felt super uncomfortable; the heater in the room was not working, temperature was 23. Super Cold!!! The light from the vanity was broken part of the room was dark!. Only 2 towels. We pay more to have a nicer room but it was not worth. We left a day before the check out! If you’re traveling with toddlers don’t stayed here! It’s worth paying more in a nicer place than paying cheap and get a bad experience.
2024년 1월에 2박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 1월 22일
Hello Adriana, Thank you for taking the time to tell us about your stay at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC. I am disappointed you had a less than satisfactory experience prompting your 1/5 score. Please accept our sincerest apologies for the heater not being able to work, the broken light and all the other concerns that dampened your experience. Red Roof's goal is to provide clean and comfortable accommodations for all guests and we are truly sorry that this was not achieved with your visit. To prevent similar problems in the future, I have notified management of your feedback in an effort to fully address your concerns. Nevertheless, feedback from our guests are always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your review and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

8/10 - 좋아요

aracelis

좋아요: 청결 상태, 직원 및 서비스
nice clean rooms. the only thing that i didnt feel safe around the area in the night. only coffee and tea served in the morning.
2024년 1월에 1박 숙박함
답변 제공: Adraine Rediresponse Specialist 님, 2024년 1월 21일
Hello Aracelis,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC and I appreciate your 4/5 score following your stay. I am happy that you found our rooms to be nice and clean, however we are disappointed to read that you found our area in the night to be unsafe and that we only serve hot beverages during the morning. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests and your comments will be taken into consideration to improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 15일
Thank you for sharing your 5/5 rating with us, Ruth. Our staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Father/Son trip.
A great location for my father/son trip. Everyting about the hotel was super. Thank you!
2024년 1월에 2박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 1월 14일
Hi John,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC with us. It was so rewarding to see that we earned your 10/10 score with our great location for your trip and . Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

10/10 - 훌륭해요

CLEIRRANDER

2023년 12월에 4박 숙박함
답변 제공: Carla RediResponse Specialist 님, 2024년 1월 11일
Hello Cleirrander, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Secaucus - Meadowlands - NYC and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

stephane

Good
답변 제공: LaTunde RediResponse Specialist 님, 2024년 1월 10일
Dear Stephane,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ SECAUCUS - MEADOWLANDS - NYC. We value you as our guest and welcome your 3/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that you stay with us was a good visit. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,LaTundeRed Roof Management RediResponse Specialist