I did not like using two different elevators to go to breakfast, one goes 6 -up and the other goes 6 - down because they are on a slope. We waited for the gifts to to open at 8:30 and had our cab wait because we had 3 post cards to mail, at 8:45 they had not shown up and we had to leave. I was not happy! Otherwise it was the best hotel of the 3 we stayed at.