로비 좌석 공간
예약 가능 여부 확인

예루살렘 가든 호텔 여행 후기

예루살렘 가든 호텔
Ze Ev Vilnai Street,4, Jerusalem, JRS

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 763개 이용 후기 중 130개" "
평점 8 - 좋아요. 763개 이용 후기 중 284개" "
평점 6 - 괜찮아요. 763개 이용 후기 중 195개" "
평점 4 - 별로예요. 763개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 763개 이용 후기 중 66개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

ys 님, seoul, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 호텔
숙소가 생각보다 오래 전에 지어져서 아주 좋진 않았습니다. 하지만 맛있는 식사와 친절한 서비스로 잘 지내고 왔어요. 트램 타고 가시거나 랜트해서 돌아다닌다면 괜찮은듯 하네요.

8/10 - 좋아요

ShinMS 님, Republic of Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설
편리한 위치
예루살렘 ICC와 도보로 10-15분 거리로 가까우며 바로 옆에 트램이 지나가 교통도 편리한 편이며 유명한 박물관도 도보로 15-20분 거리에 위치하여 주변 관광도 가능한 위치에 있습니다.

8/10 - 좋아요

박경호 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치, 맛있는 아침식사, 훌륭한 서비스 좋네요
출장차 2박을 했습니다. 정부 주요 기관 들이 걸어서 10분 거리에 있어서 제 업무를 보기에 편했습니다. 객실이 조금 작은 감이 있지만, 침대는 정말 편했고, 에어컨도 냄새도 안나고 좋았습니다. 다만, 에어컨이 약간 시끄럽더군요. 아침식사는 좋았습니다. 주로 이스라엘 현지식 위주로 나오는데 요거트와 치즈 종류가 많았고, 기름에 튀기거나 구운 음식은 거의 없었습니다. 직원들 서비스도 훌륭했습니다. 수영장 자체는 좋았지만, 수영장에 딸린 탈의실은 별로였습니다. 샤워시설도 있었지만 매우 좁았고, 수영장에서 수건을 대여해주지 않아서 객실에서 따로 챙겨와야 했습니다.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원
위치나 교통이 좋고 조식도 훌륭 합니다. 아주 현대식 호텔은 아니지만 그런대로 지내기에 불편은 없었습니다. 무선 인터넷이 무료가 아닌것이 약간 불편 했지만 파킹도 되고 직원들도 친절 헸습니다.

2/10 - 너무 별로예요

Muyaser

별로예요: 청결 상태
Not clean hotel smells very bad very expensive and the people they were resident in the hotel. They were aggressive ..
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Meir

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were totally disgusting and dirty. We asked to change rooms and even the new room was uninhabitable. We checked out four days early and stayed elsewhere
2023년 8월에 5박 숙박함

6/10 - 괜찮아요

Rafael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 6박 숙박함
답변 제공: A.K 님, 2023년 6월 21일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Kareem

6/10 - 괜찮아요

Richard

좋아요: 직원 및 서비스
Poor parking.
2023년 6월에 2박 숙박함
답변 제공: A.K 님, 2023년 6월 21일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Kareem

4/10 - 별로예요

Tal

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is actually a construction site. The pool, gym and parking are gone. The room itself was updated, big and nice. Elevators are new too.
2023년 6월에 1박 숙박함
답변 제공: A.K 님, 2023년 6월 21일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Kareem

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty hotel with lame front desk help
Under construction. Wasn’t able to use pool or facilities. Manager at front desk blamed me for not knowing about pool in a very rude and condescending way. Was t worth the money even if it had a pool. Run down slightly grungy room.
2023년 1월에 1박 숙박함
답변 제공: A.K 님, 2023년 6월 3일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

4/10 - 별로예요

TAMIR

별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2023년 5월에 5박 숙박함
답변 제공: A.K 님, 2023년 6월 3일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

4/10 - 별로예요

cesar

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
People very unpleasant
2023년 5월에 2박 숙박함
답변 제공: A.K 님, 2023년 6월 3일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

6/10 - 괜찮아요

SHLOMO KATZ

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: A.K 님, 2023년 4월 12일
thank you for giving us 6 from 10 review

8/10 - 좋아요

frumi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 3박 숙박함
답변 제공: A.K 님, 2023년 3월 8일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

6/10 - 괜찮아요

Bracha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: A.K 님, 2023년 2월 24일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

2/10 - 너무 별로예요

Abraham

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off, the website says there is parking. Before I booked, I called to confirm that there is parking, which they confirmed. I show up last night, low and behold there’s no parking. Come into the hotel, security guard is completely spaced out, need to summon someone to check me in. The lobby looks shabby. Then it goes from bad to worse. Come to the room, the bathroom is has patched holes, the grout is gross, and the bathtub is tiny. The lamp shades have good caked on, there is a pacifier on the floor, indicating they didn’t clean the room. But then things go from bad to worse, I take the blanket off the bed to lay down and the sheets are stained!?!?! This was beyond awful. The price was good, if the hotel was clean. Wouldn’t even mind the shabbiness, but the dirt!!!
2023년 1월에 1박 숙박함
답변 제공: A.K 님, 2023년 2월 24일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

6/10 - 괜찮아요

Chaim

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great staff but on street paid parking only
I visit several times per year but this time I had to park on the street which cost me 3 tickets and over $150. Staff always great. no ramp up entrance for luggage & no more "happy" hour. Great location.
2022년 12월에 2박 숙박함
답변 제공: A.K 님, 2023년 1월 22일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
L’hôtel est en travaux. Il devrait être fermé!! Pas de parking. Personnel désagréable
2022년 12월에 1박 숙박함
답변 제공: akram kareem 님, 2023년 1월 3일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards Akram Khwies

6/10 - 괜찮아요

ari

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
they should have made it much more clear that the property was very loud due to construction. Also, the check in process was a big problem since the hotel did not have the guest listed in their system
답변 제공: akram kareem 님, 2023년 1월 3일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards Akram Khwies

10/10 - 훌륭해요

Lelti

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice customer service
답변 제공: akram kareem 님, 2023년 1월 3일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Kareem

2/10 - 너무 별로예요

Joseph 님, brooklyn

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Nilda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: akram kareem 님, 2023년 1월 3일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Kareem

4/10 - 별로예요

joseph

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2022년 12월에 4박 숙박함

6/10 - 괜찮아요

Lois

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
the property is a short walk to the light rail and one stop to the train station that can take you anywhere you want to go in Israel. The property has undergone some renovation but the rooms are dated, though they are comfortable and met our needs. Cost of the room was affordable. We had Friday night meals, which were $45/person. Shabbat lunch is the same price.
답변 제공: A.K 님, 2022년 12월 8일
Dear Guest On behalf of the hotel staff we would like to express our gratitude for your review. All Your comments regardless positive or complains are very important for us in order to improve our service quality. The details you stated in your comments have been shared with the Hotel Management team and will be highly considered as soon as possible. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards , Akram Khwies

10/10 - 훌륭해요

athene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2022년 11월에 1박 숙박함
답변 제공: A.K 님, 2022년 12월 8일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards, Akram Kareem

10/10 - 훌륭해요

Juan Antonio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Súper bien !
La verdad que todo muy bien para el precio estuvo increíble. El señor de recepcion nos invitó a un café y dulce, la chica colombiana del bar un encanto de persona. Todo fue súper bien aunque parece más viejo el confort fue mejor de lo esperado !
2022년 11월에 1박 숙박함
답변 제공: A.K 님, 2022년 12월 8일
Dear Guest, Thank you very much for taking your precious time to write such a wonderful review. We are delighted to hear that you were happy with your accommodations, its pleased to read that you are thoroughly enjoying your holiday with us. It is always a great pleasure to have you stay with us. We look forward to having the opportunity to welcome you back to our hotel for another fantastic holiday in the future! Kind Regards, Akram Kareem

8/10 - 좋아요

Petra

좋아요: 청결 상태, 직원 및 서비스
Locatie: vlak bij openbaar vervoer naar het hele land. Hotel heeft renovatie nodig. Ligt naast een grote bouwput. Weinig parkeerplaatsen, wel gratis. Kamer schoon. Lekkage airco werd vlot gerepareerd.
2022년 9월에 2박 숙박함
답변 제공: Lorena 님, 2022년 9월 28일
thank you

10/10 - 훌륭해요

Yoav

2022년 9월에 1박 숙박함
답변 제공: a.k 님, 2022년 9월 24일
אורח יקר , ראשית ברצוני להודות לכם על שבחרתם להתארח במלון שמחתי לקבל את הערכתך על השהייה דרך האתר תמיד כיף לשמוע כי האורחים נהנים מהשהייה ומהשרות במלון נשמח לראותכם בעתיד בברכה, אכרם חוויס

10/10 - 훌륭해요

Wilianne

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Michal

2022년 9월에 1박 숙박함
답변 제공: לורנה 님, 2022년 9월 8일
תודה

6/10 - 괜찮아요

Eliyahu

2022년 6월에 1박 숙박함
답변 제공: לורנה 님, 2022년 8월 11일
תוגה שבחרתם את המלון גני ירושלים

4/10 - 별로예요

Jan

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Veldig skuffet
Vi hadde bestilt en flott hotell i Jerusalem med spa-avdeling, innendlrs-og utendørs svømmebasseng og treningsrom. Alt dette var stengt på grunn av oppussing og vi hadde ikke fått noen informasjon.
2022년 6월에 4박 숙박함
답변 제공: Lorena 님, 2022년 8월 11일
Cher invité, sur tous les sites Web, nous communiquons la fermeture temporaire de notre spa et de notre piscine, nous sommes désolés que vous ne l'ayez pas remarqué lors de la réservation. J'espère que la prochaine fois je serai plus à ton goût

8/10 - 좋아요

Asher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and well supplied with toiletries. Received coupon for free coffee and pastry, but the dining room opened at 9 and we were out before 9 am. The pool and spa were being repaired, so we didnt get to use them
2022년 6월에 3박 숙박함
답변 제공: לורנה 님, 2022년 8월 11일
תודה שבחרתם את המלון שלנו

6/10 - 괜찮아요

Eliezer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Heavy drilling noise early in the morning.
Overall the staff were good, however there is building works just outside the hotel and works start from 7am, and this was heavy drilling on a rock, I couldn’t sleep in anymore. nevertheless it’s located quite close to centre and it was reasonable price.
2022년 6월에 1박 숙박함
답변 제공: לורנה 님, 2022년 8월 11일
תודה שהיתם במלון

2/10 - 너무 별로예요

joey

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs renovation desperately
2022년 6월에 3박 숙박함
답변 제공: לורנה 님, 2022년 8월 11일
בקרוב אנחנו מתחילים לשפץ תודה שבחרתם אותנו

2/10 - 너무 별로예요

Anat

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: לורנה 님, 2022년 8월 11일
תודה שהייתם במלון

6/10 - 괜찮아요

Shira

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Found the hotel quite difficult to access and find.also booked this specific hotel for the pool which wasnt in service. There is a wedding hall downstairs which made it quite noisy too
2022년 6월에 3박 숙박함
답변 제공: Lorena 님, 2022년 6월 14일
Thank you shira , the hotel is cuarrently on the main street. the pool's are closed for renovations we advised on all websites , we are sorry that you didnt noted

4/10 - 별로예요

Fabrice

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel correcte mais a rafraîchir
Hotel correct mais a besoin d un rafraichissement. Attention, la piscine est fermée, ce qui est dommage apres une longue journée sous la chaleur de Jerusalem. Petit dejeuner complet de qualité correcte mais sans plus. Ce qui est pratique c est sa proximité avec le tramway qui permet d etre dans le centre en quelques stations.
2022년 6월에 1박 숙박함
답변 제공: David 님, 2022년 6월 14일
merci de votre confiance

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value hotel
Great value for money. Fab location, amazing breakfast and comfy beds. Bathrooms need modernising and carpet could do with a hoover. Biggest problem is that, despite the booking email from the hotel itself saying that everything is open, both pools are closed and will probably remain that way.
2022년 5월에 1박 숙박함
답변 제공: Lorena 님, 2022년 6월 14일
thank you for staying with about the pools we noted on all websites that aren't not in service.

6/10 - 괜찮아요

Pesach

연인과의 여행
별로예요: 직원 및 서비스
no pool
2022년 5월에 4박 숙박함
답변 제공: Lorena 님, 2022년 6월 14일
thank you for staying with us, it is mentioned on the websites that the pool is not on service

6/10 - 괜찮아요

Abraham

별로예요: 숙박 시설 상태 및 시설
2022년 5월에 4박 숙박함
답변 제공: Lorena 님, 2022년 5월 25일
thank you for staying with us

2/10 - 너무 별로예요

Joseph 님, brooklyn

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had porches and nice outdoor
2022년 5월에 1박 숙박함
답변 제공: Lorena 님, 2022년 5월 12일
thank you

10/10 - 훌륭해요

Henry

2022년 5월에 1박 숙박함
답변 제공: Lorena 님, 2022년 5월 11일
Thank you for staying with us ,hope to hist you once again

8/10 - 좋아요

Darren 님, Herts

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was generally good and nice. Only disappointment was that pool was closed and will be for some time. Had assumed from the pictures of the pool that it would be open albeit it didn’t mention a pool in the description
2022년 5월에 1박 숙박함
답변 제공: Lorena 님, 2022년 5월 9일
we are sorry that you didnt noted that the pool is closed , we advised on the web sites . hope that next time you will back and the pool will ready

8/10 - 좋아요

Chaim

2022년 5월에 1박 숙박함
답변 제공: Lorena 님, 2022년 5월 9일
thank you

2/10 - 너무 별로예요

david

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
La chambre et l'hôtel sont dans un etat délabrée
2022년 4월에 1박 숙박함
답변 제공: Lorena 님, 2022년 4월 25일
we are sorry for it next time we will provide a room as you prefer

10/10 - 훌륭해요

Benyamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and convinient
2022년 3월에 2박 숙박함
답변 제공: לורנה מזרחי 님, 2022년 4월 6일
תודה רבה

2/10 - 너무 별로예요

zehava

2022년 3월에 1박 숙박함
답변 제공: לורנה 님, 2022년 4월 25일
שמחנו לארח אתכם

8/10 - 좋아요

ROBENSON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness
2022년 1월에 2박 숙박함
답변 제공: לורנה 님, 2022년 2월 9일
thank you for staying with us

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel except for the construction which created lots of dust and noise.
2021년 12월에 5박 숙박함
답변 제공: Lorena 님, 2021년 12월 14일
thank you for staying wit us .