조감도

프리마 베라 여행 후기

3 out of 5
프리마 베라
23 Hillel Street, P.O.B 2656, Jerusalem

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 269개 이용 후기 중 60개" "
평점 8 - 좋아요. 269개 이용 후기 중 105개" "
평점 6 - 괜찮아요. 269개 이용 후기 중 73개" "
평점 4 - 별로예요. 269개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 269개 이용 후기 중 13개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

YONG SEOP

별로예요: 직원 및 서비스, 객실의 편안함
서비스수준에 비해 가격 높음
체크인 카운터 직원들이 무뚝툭하 고 룸구조가 불편하며 온수끓이는시설이나 일회용음료 제공 전혀 없음 가격도 비쌈
2018년 12월에 1박 숙박함
답변 제공: reservations department 님, 2018년 12월 27일
귀하의 발언에 감사드립니다. 귀하의 의견을 관련 부서에 전달했습니다.

6/10 - 괜찮아요

Irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
One iron in the whole hotel and was not able to get it. No fridge in the room, breakfast is the same everyday. Staff are friendly and helpful.
2023년 9월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 10월 15일
Thank you for taking the time to leave a review. Your feedback is critical to us, and we’ll use it to improve our service.

6/10 - 괜찮아요

Tobias Raphael

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Wer es praktisch mag, ist hier richtig. Wer einen schönen Hotel Urlaub sucht, um es sich so richtig gut gehen zu lassen, der ist hier falsch. Lage Lage Lage, die lage ist es wieso man dieses Hotel bucht. Das Essen ist essbar, auf den Betten kann man schlafen und aus den duschen kommt warmes Wasser, Wer mehr will, soll wo ander hin, alle anderen sind hier genau richtig
2023년 10월에 7박 숙박함
답변 제공: Suzanna 님, 2023년 10월 10일
Thank you for taking the time to leave a review. Your feedback is critical to us, and we’ll use it to improve our service.

4/10 - 별로예요

ROBBIE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely disappointed
I rarely say anything bad about a hotel but this one was horrible. First of all, if you’re outside it’s difficult to even understand where to go check in. Once I did approach the front desk the attention was rude, never smiled, seemed annoyed by my questions. Visitors need to realize this is an OLD hotel. My room looked like it was from the 70s. After walking around for only 5 mins the bottom of my socks were black, the floor was FILTHY. One of my lights didnt work, shower didn’t work correctly, no hooks for towels, barely room to get out of shower. Window wouldn’t shut properly so you could hear EVERYTHING on the street. No refrigerator in room. For $110 per night I expected alittle better. I honestly thought I was in a roadside motel from the 70s. If I had my girlfriend, YES, I would of requested a different room or just left, but I was alone and all 3 days I was getting up very early for tours and coming in late so I didn’t care really. The ONLY thing that was good was the air conditioning, it was great
2023년 9월에 4박 숙박함
답변 제공: Suzanna 님, 2023년 10월 10일
We’re sorry that you had a negative experience with your stay. We take all feedback seriously and are constantly working to improve our service.

8/10 - 좋아요

tania cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 8박 숙박함
답변 제공: Suzanna 님, 2023년 10월 9일
Thank you for giving us a perfect rating.

8/10 - 좋아요

Asbjørn

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Suzanna 님, 2023년 10월 8일
Thank you for giving us a perfect rating

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 10월 9일
Thank you for giving us a perfect rating.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 10월 2일
Thank you for giving us a perfect rating

10/10 - 훌륭해요

Rodolfo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo fue excelente , la tranquilidad la limpieza seguridad …
2023년 9월에 7박 숙박함
답변 제공: Suzanna 님, 2023년 9월 27일
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

8/10 - 좋아요

Pekka

단체 여행
좋아요: 객실의 편안함
Petarit sänkyihin
Hotellin sijainti on loistava. Petauspatjojen puute sängyssä haittasi vähän nukkumista.
2023년 9월에 6박 숙박함
답변 제공: Suzanna 님, 2023년 9월 26일
Thank you for taking the time to leave a review. Your feedback is critical to us, and we’ll use it to improve our service.

8/10 - 좋아요

mitchell

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
STAFF IS AMAZING AND PROFESSIONAL KEPT US INFORMED AND VERY WELL GUARDED PROPERTY! GOD BLESS , THANK YOU FOR OUR WONDERFUL STAY!
답변 제공: Suzanna 님, 2023년 9월 26일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent price
2023년 9월에 4박 숙박함
답변 제공: Suzanna 님, 2023년 9월 18일
Thank you for giving us a perfect rating.We are so glad to hear that you enjoyed your stay with us!

6/10 - 괜찮아요

Ofir

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not so clean
2023년 9월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 9월 10일
Thank you for taking the time to leave a review. We’re sorry to hear that you’re not satisfied with your stay. Your feedback is critical to us, and we’ll use it to improve our service.

8/10 - 좋아요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very good. It’s located in the heart of Jerusalem. Lots eating places around and it’s about 15 minutes walking from all major attractions. Great choice
2023년 8월에 7박 숙박함
답변 제공: Suzanna 님, 2023년 9월 4일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Emmanuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very very friendly staff and also walking distance to all the important locations in Jerusalem
2023년 8월에 4박 숙박함
답변 제공: Suzanna 님, 2023년 8월 30일
Thank you for giving us a perfect rating. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Take care!

10/10 - 훌륭해요

Tziporah

2023년 7월에 23박 숙박함
답변 제공: Suzanna 님, 2023년 9월 7일
Dear Happy Guest. Thank you for giving us a perfect rating.

10/10 - 훌륭해요

Danielle

2023년 8월에 1박 숙박함
답변 제공: AQ 님, 2023년 8월 16일
Thanks for your comment, looking forward to seeing you again soon.

6/10 - 괜찮아요

Danilo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
El hotel esta muy bien ubicado, la lencería vieja
2023년 8월에 4박 숙박함
답변 제공: AQ 님, 2023년 8월 14일
Thanks for your comment, we will follow up the issue with the housekeeping, hope to see you again

10/10 - 훌륭해요

Merri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and polite. There was a nice breakfast laid out every morning and cleaning service daily. The front desk was always willing to help us regarding parking or suggesting where we eat if we needed ideas. period they were really very nice
2023년 8월에 4박 숙박함
답변 제공: AQ 님, 2023년 8월 12일
Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: AQ 님, 2023년 8월 7일
Thanks for taking time to review your stay at our hotel, looking forward to seeing you again soon

10/10 - 훌륭해요

Kenneth

2023년 8월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 8월 27일
Thank you for giving us a perfect rating.

8/10 - 좋아요

Jeffrey

2023년 7월에 2박 숙박함
답변 제공: AQ 님, 2023년 8월 3일
Thanks for your review,looking forward to seeing you again soon.

6/10 - 괜찮아요

VICTOR

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The food for breakfast needed to be more than vegetables. Not many options for foreigners who are not middle eastern.
2023년 7월에 6박 숙박함
답변 제공: AQ 님, 2023년 8월 3일
Thanks for your review, we always look for ways to improve, so we appreciate your feedback. Looking forward to seeing you again soon.

6/10 - 괜찮아요

oksana

2023년 7월에 5박 숙박함
답변 제공: Suzanna 님, 2023년 8월 21일
Thank you for giving us a perfect rating.

8/10 - 좋아요

DIMITRIOS

단체 여행
좋아요: 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 7월 23일
Thank you for taking the time to review your stay with us. . Looking forward to seeing you again soon.

10/10 - 훌륭해요

Crispin Arquilos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accessible to everything.
2023년 7월에 5박 숙박함
답변 제공: Suzanna 님, 2023년 7월 23일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us.

8/10 - 좋아요

Seth

2023년 7월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 8월 1일
Thank you for giving us a perfect rating

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is not the top of the line but it was perfect for my wife and I stay. Staff were excellent. Breakfast was good, and the 24/7 coffee and tea was a great addition. The room was small, but suited our needs.I would recommend this hotel to any couple looking for a place to stay.
2023년 6월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 6월 28일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 - 좋아요

Jordan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
While the room was not too fancy or comfortable, the service was fantastic and everything was very clean, very accessible, very easy. The location is convenient but a bit noisy at night. I'm very grateful to the staff.
2023년 6월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 6월 26일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 - 훌륭해요

Joseph

2023년 6월에 7박 숙박함
답변 제공: Suzanna 님, 2023년 7월 16일
Thank you for giving us a perfect rating.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 5박 숙박함
답변 제공: Suzanna 님, 2023년 6월 21일
Thank you for taking the time to leave a review.

8/10 - 좋아요

IKBALHOUSSEN

2023년 6월에 4박 숙박함
답변 제공: Suzanna 님, 2023년 7월 10일
I appreciate your positive feedback about our hotel.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central location nice clean room great breakfast
2023년 6월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 6월 15일
Dear Guest. I appreciate your positive feedback about our hotel.

8/10 - 좋아요

Emilio

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location was very good. Not very clean inside
2023년 6월에 5박 숙박함
답변 제공: Suzanna 님, 2023년 6월 13일
Thank you for taking the time to leave a review. Your feedback is critical to us, and we’ll use it to improve our service.

8/10 - 좋아요

nicia m r m

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ótimo
Bom custo benefício e ótimo café da manhã , atendimento perfeito
2023년 5월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 6월 4일
I appreciate your positive feedback about our hotel.

6/10 - 괜찮아요

Arimasa

출장 여행
좋아요: 청결 상태, 직원 및 서비스
エレベーターが遅い、冷蔵庫がない。部屋はきれい。
2023년 5월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 6월 1일
Thank you for taking the time to leave a review. We do provide fridge when asked.

6/10 - 괜찮아요

Yoni

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel does the job of a hotel, it provides a bed to stay in. However, do not expect much beyond that. The rooms are in rough conditions with mattresses and pillows that are not particularly. Most critical feedback is that housekeeping fully barged into my room twice while I slept, both times before 9am, both in one morning. There were also not any ‘do not disturb’ signs available in the room, and only after that morning was I given one at the front desk. On the positive: The front desk staff was very nice and helpful when needed, for which I commend them. In short: If you need a budget friendly place to sleep in a good location in Jerusalem, you can opt here — but have the proper expectations before your stay.
2023년 5월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 5월 31일
Thank you for taking the time to leave a review. We’re sorry to hear that you’re not satisfied with your stay. Your feedback is critical to us, and we’ll use it to improve our service.

8/10 - 좋아요

Pamela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location in the center of Jerusalem can't be beat! And to find it at an affordable price was a bonus! The staff is efficient, friendly and accommodating. We needed to have an unscheduled business meeting, and they just gave us the space and asked what we needed.
2023년 5월에 7박 숙박함
답변 제공: Suzanna 님, 2023년 5월 28일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

6/10 - 괜찮아요

Simon

단체 여행
좋아요: 직원 및 서비스
The area immediately outside was not well kept and the room was not cleaned properly, especially the window that had dried food stuck to it
2023년 5월에 2박 숙박함
답변 제공: Suzanna 님, 2023년 5월 25일
Thank you for taking the time to leave a review. We’re sorry to hear that you’re not happy with your stay. We always look for ways to improve, so we appreciate your feedback.

8/10 - 좋아요

Lia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The best thing about this hotel is the location and the buffet breakfast. Staff was pleasant but the room, and overall condition of the hotel, was saaaaaddd. First, I booked this hotel with the expectation that there was a fitness room, as shown in the booking photos. Was informed, after traveling 16 hours, that the photo was taken 3 years ago and it had since been closed. I actually had to find a gym nearby, Star1Gym, and spend $41 for a week pass as that is a non-negotiable for me. The laundry list of cosmetic issues exceeds the number of characters allowed but let’s say it’s WAY past it’s heyday..by about 20 years. Housekeeping came each day to change the towels but never once changed the bed sheets and I wound up using a towel to mop the floor as I never felt like it was clean enough. But let’s focus on the ‘positive’ aspects. It’s in a GREAT location. You can literally walk to Ben Yehuda Street in 5 minutes and the Jaffa Gate in 15. Super convenient location and when I return to Jerusalem again, which I will because my Sister lives there, I would absolutely pick this area, but likely NOT this hotel.
2023년 5월에 8박 숙박함
답변 제공: Suzanna 님, 2023년 5월 24일
Thank you for taking the time to leave a review. We’re sorry to hear that you’re not satisfied with your stay. Your feedback is critical to us, and we’ll use it to improve our service.

6/10 - 괜찮아요

Stephen

별로예요: 숙박 시설 상태 및 시설
Review of Recent Stay
The hotel itself was very average except for the following: Great morning breakfast Extremely slow dual elevators (12 Stories, 6 passengers) Great Front Desk personnel No vehicle drop off or pick up area near hotel entrance. No parking in area Hillel Street has a very very steep grade near the hotel. Small hotel customer rooms, but decent bathrooms. Good location to the Old City. Overall I would rate as average.
2023년 5월에 4박 숙박함
답변 제공: Suzanna 님, 2023년 5월 23일
Thank you for taking the time to leave a review. Your feedback is critical to us, and we’ll use it to improve our service.

8/10 - 좋아요

Howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 5월 22일
Thank you for giving us a perfect rating.

8/10 - 좋아요

Lyrissa

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Affordable hotel in a great location near Old City and Ben Yehudah street. Accommodation Is pretty basic. Breakfast is varied, though bland overall. Staff was extremely helpful.
2023년 5월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 5월 18일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 - 훌륭해요

Stella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ambiance très agréable. Petit déjeuner toujours fourni et personnel attentionné. Nous retournerons. Bon rapport prestations prix
2023년 5월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 5월 18일
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

10/10 - 훌륭해요

Jiri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good position towards Old Town
2023년 5월에 8박 숙박함
답변 제공: Suzanna 님, 2023년 5월 17일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers.

10/10 - 훌륭해요

dolores

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was awesome and with varieties. Staff were professional and very helpful. Place was convenient to everything.
2023년 5월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 5월 17일
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 - 훌륭해요

Fernando 님, Los Angeles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They were able to accommodate and make arrangements for my mother's wheelchair. I am truly grateful!
2023년 5월에 5박 숙박함
답변 제공: Suzanna 님, 2023년 5월 14일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ha sido una excelente estancia en este hotel.
2023년 5월에 1박 숙박함
답변 제공: Suzanna 님, 2023년 5월 12일
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

HIROSHI

좋아요: 청결 상태, 직원 및 서비스
エルサレムの土地代が高いから仕方ないと思いますが、部屋に冷蔵庫とポットがあれば、最高でした。
2023년 5월에 4박 숙박함
답변 제공: Suzanna 님, 2023년 5월 7일
Upon request, we provide refrigerator and kettle.

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything.
2023년 4월에 3박 숙박함
답변 제공: Suzanna 님, 2023년 5월 7일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.