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슬립 인 컬럼비아 게이트웨이 여행 후기

2.5 out of 5
슬립 인 컬럼비아 게이트웨이
8145 Washington Blvd, Jessup, MD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 344개 이용 후기 중 125개" "
평점 8 - 좋아요. 344개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 344개 이용 후기 중 48개" "
평점 4 - 별로예요. 344개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 344개 이용 후기 중 22개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

TANU

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for the price, clean rooms friendly staff

2/10 - 너무 별로예요

Antonio 님, norwalk

2023년 12월에 14박 숙박함

10/10 - 훌륭해요

Ariana

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family had to make a last minute reservation and we were accommodated. I love that they don’t have a crazy high incidental fee like other places. My kids loved the room and the continental breakfast was enough to get our day started. Room was under $100 so no complaints here.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Darnay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 12월 12일
Thank you for your feedback! We appreciate you!

4/10 - 별로예요

louis

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Elva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was great. The only thing that disappointed us was the breakfast.
2023년 11월에 1박 숙박함
답변 제공: Mrs .Patel 님, 2023년 11월 30일
Thank you for staying with sleepinn ,Jessup-Maryland . Your feedback is important .We will improve Breakfast .

8/10 - 좋아요

Epiphany

2023년 11월에 2박 숙박함
답변 제공: Mrs Patel 님, 2023년 11월 29일
Thank you for stay with sleepinn ,Jessup-Maryland . We appreciate your bussiness .

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 19일
Thank you for your feedback, we appreciate you!

8/10 - 좋아요

Chanh

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 19일
Thank you for your feedback. We appreciate you!

6/10 - 괜찮아요

Susan

가족 여행
좋아요: 직원 및 서비스
Several, but not all employees, we very nice. We had several broken items in our room. Poor maintenance.
2023년 11월에 6박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 19일
Thank you for your feedback. We appreciate you! Please in the future be sure to bring any and all issues to the front desk right away so that we may address your concerns and provide you with a more comfortable stay with us.

10/10 - 훌륭해요

jose 님, CLEVELAND

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Eveything was good staff amaizing maybe a better hot breakfast but overall great place
2023년 11월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 19일
Thank you for your feedback. We appreciate you! Please accept our apologies for not having a hot breakfast, we will continue to do our best to serve FREE breakfast daily.

10/10 - 훌륭해요

Nayda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Mattress need replacement, you can tell it's an old spring mattress. Shower was clogged. Microwave didn't have the glass rotation plate and didn't work properly. Everything else was fine
2023년 11월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 19일
Thank you for your feedback, we appreciate you! We will be happy to look into the issues you have brought to our attention.

8/10 - 좋아요

Dawn

2023년 11월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 19일
Thank you for your feedback, we appreciate you!

2/10 - 너무 별로예요

Ronnette

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Its out dated dust and mold . We literally transferred to 3-4 different rooms we only stayed because it was getting late and was tired 😫 But this facility needs serious cleaning and upgrades. Oh and i forgot tv aint work . Just terrible experience wouldnt recommend to anyone
2023년 10월에 1박 숙박함
답변 제공: Sleep Inn Jessup 님, 2023년 11월 2일
Thank you for your feedback. We appreciate you.

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable stay.
2023년 10월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 11월 2일
Thank you for your feedback. We appreciate you! I am happy to learn you enjoyed your stay with us!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean, nice room. Friendly staff.
2023년 9월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 9월 21일
Thank you for your feedback regarding your recent stay at Sleep Inn in Jessup, MD. We look forward to serving your future lodging needs.

8/10 - 좋아요

Tedd

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 9월 4일
Thank you for your feedback regarding your recent stay at Sleep Inn in Jessup, MD! We appreciate you. I am happy to learn you enjoyed your stay and we look forward to seeing you again in the near future.

10/10 - 훌륭해요

Radu-Cornel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staff friendly
2023년 9월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 9월 3일
Thank you for your feedback. We appreciate you. I am happy to learn you enjoyed your stay with us at the Sleep Inn in Jessup MD. We look forward to seeing you again in the near future. Until then, take care!

10/10 - 훌륭해요

Vedang

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean hotel
2023년 8월에 8박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 21일
Thank you for your feedback regarding your recent stay with at Sleep Inn in Jessup, MD! We appreciate you and look forward to seeing you the next you visit the Jessup area! Take care!

10/10 - 훌륭해요

linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was nice
2023년 8월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 21일
Thank you for your feedback, Linda regarding your recent stay with us at Sleep Inn in Jessup, MD. We appreciate you and look forward to seeing you next time you're in the Jessup area! Take care!

8/10 - 좋아요

Paul

단체 여행
좋아요: 직원 및 서비스
The air conditioner filters need to be cleaned and more TV stations would be good. Other than that it was a pretty pleasant day.
2023년 8월에 3박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 15일
Thank you for your feedback regarding your stay with us at Sleep Inn in Jessup, MD! I am happy to learn you enjoyed your stay with us. We look forward to seeing you in the near future. Until then, take care!

2/10 - 너무 별로예요

nancy

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Hookers, pimmps and their clients coming and going. Noises from the hooking rooms had us trying to explain to our SCHOOL AGED children what they were without giving them the real story. No maid service for 3 days so I finally had to ask for at least clean towels by the 4th day.
2023년 8월에 4박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 31일
Thank you for your feedback. We apologize for not exceeding your expectations. In the future, should you see something of this nature, please be sure to notify the front desk right away. We do not tolerate such behavior. Regarding room service, this is correct we do not offer room service to stay over rooms on Saturdays and Sundays. Thankfully our front desk is staffed 24 hrs. a day to be able to give you anything you may need or request for your room. We hope your next visit to the Jessup, MD area is a better one. Take care.

4/10 - 별로예요

Jacqueline

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Poor Customer Service
The staff was rude. The front desk clerk was cleaning when I entered the lobby. He continued to clean while I stood there waiting. After about 2 minutes, he says I will be with you in a minute. He continued to clean then left the lobby. A few minutes later a woman comes and asks if she can help me. She wasn’t pleasant. I was asked to pay a $100 incidental fee. That was not explained prior to my stay. No other Sleep Inn has asked me for a deposit. The room I was given had two microwaves. One was unplugged. The tiles in the bathroom were broken which made the floor uneven. The linens were dingy. I will not return to this location again.
2023년 8월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 9월 3일
Thank you for your feedback. We do appreciate you and your comments and concerns are taken very seriously. I will be looking into your room as you have raised some concerns. In the future please be sure to notify the front desk of anything wrong in your room so that we may make the proper adjustments immediately. Please accept our apology for not exceeding your expectations.

8/10 - 좋아요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was clean, but we had ants. Once we informed the office they took care of the problem right away. The employees were very friendly. Will stay there again.
2023년 8월에 8박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 15일
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, MD! I am happy to learn you enjoyed your stay and we look forward to seeing you again in the near future.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel from 1985
Although the customer service was good, it seems like they have nothing updated. Considering how the world works now the rooms are very dated. I can deal with the basics but you can see chipping on the walls, wallpaper peeling and the actual toilet looks like it was never changed from 1980s. I try to give hotels the benefit of the doubt but I was very disappointed. They didn’t try at all with updates. No room service on weekends. And although I had a nonsmoking room one room down I smelled smoke, hallway very smoky. I would not recommended.
2023년 8월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 7일
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, MD. We appreciate you and sincerely hope that we can have another honest chance to give you a better stay next visit to the Jessup area. Thank you.

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place was clean in and out staff helpful quiet decent continental breakfast best place I been to in a long time definitely will stay again
2023년 7월에 3박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 8월 7일
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, Md. We appreciate you and I am happy to learn you enjoyed your stay with us. We look forward to seeing you again in the near future.

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 7월에 2박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 7월 24일
Thank you for your feedback regarding your recent stay with us at Sleep Inn in Jessup, MD! We appreciate you and look forward to seeing you again in the near future. Until then, enjoy summer!

8/10 - 좋아요

Caro

2023년 7월에 3박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 7월 20일
Thank you for your recent feedback on your stay with us at Sleep Inn in Jessup, MD! We appreciate you and look forward to seeing you again in the near future. Until then, take care and enjoy summer!

6/10 - 괜찮아요

Chad

Smoking room
2023년 6월에 1박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 29일
Thank you for your feedback on your recent stay with at Sleep Inn in Jessup, MD! We appreciate you!

10/10 - 훌륭해요

Denise

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and quiet... exactly what I needed for a short stay.
2023년 6월에 2박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 28일
Thank you for your feedback on your recent stay with us at Sleep Inn Jessup, MD. We appreciate you! I am happy to learn you enjoyed your stay with us. Enjoy the rest of summer! Stay safe!

10/10 - 훌륭해요

Jeffery

2023년 6월에 1박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 28일
Thank you for your feedback on your recent stay with us at Sleep Inn Jessup, MD. We appreciate you! Enjoy the rest of the summer and stay safe!

2/10 - 너무 별로예요

Tracy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Retired Police Officer
I booked two room one king and queen double bed. The first 219 room smelled like cigarettes and someone use the bathroom and didn’t flush the toilet this was supposed to be a nonsmoking room. I complained they moved my father to room 222 this room was just as bad the toilet was leaking water on the floor and the actual toilet seat underneath was soiled with feces. I complained again I was told that there was no room available but, there would be a room later in the day. My father had belongings to my room while we attended a funeral. When we returned later in the day he was placed in room 217 which was better than the two previous rooms. I told the manager for the inconveniences she should remove the first night. She refused and said she would compensate by taking $25.00 off the room but then add additional charges so in fact nothing was taken off the room. This is the worst customer service I have ever had from a hotel. I would not recommend the place.
2023년 6월에 2박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 27일
Thank you for your feedback on your recent stay at Sleep Inn in Jessup, MD. We appreciate you! Please accept our sincere condolences on your loss. The hotel did everything in our able abilities to accommodate you and your family during your stay with us. The hotel was sold out the weekend of your stay. Hence the delay in getting your family member into another room right away. i am happy to learn your family was comfortable in the room given. The room given with maintenance issues was addressed the same day you informed the front desk. Please accept our apologies for any inconvenience this may have caused. Finally, as shown at check out time the billing issue was indeed corrected. However, we would still like to extend our apologies and wish you the best.

8/10 - 좋아요

Jacqueline

2023년 6월에 1박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 7월 18일
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, MD. We appreciate you and look forward to seeing you on your next visit to the Jessup area! Enjoy summer and take care!

10/10 - 훌륭해요

Brittney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 21일
Thank you for your feedback. We appreciate you!

8/10 - 좋아요

Konstantin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 20일
Thank you for your feedback. You are appreciated.

10/10 - 훌륭해요

Sheryl

좋아요: 숙박 시설 상태 및 시설
Exactly as expected. No more, no less.
2023년 6월에 3박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 20일
Thank you for your feedback. You are appreciated!

6/10 - 괜찮아요

Shemaine

2023년 6월에 1박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 7월 3일
Thank you for your feedback on your recent stay with us at Sleep Inn in Jessup, MD Shemaine! We appreciate you! We look forward to seeing you in the near future. Until then enjoy summer!

8/10 - 좋아요

Darryl 님, Jamaica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 6월 12일
Thank you for your feedback! We appreciate you and look forward to seeing you on your next visit to the area!

6/10 - 괜찮아요

Patricia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 7일
Thank you for your feedback. We appreciate you and look forward to seeing you on your next visit to the area. Until then, take care!

4/10 - 별로예요

Kim

2023년 6월에 2박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 27일
Thank you for your feedback. We appreciate you and hope the next time you are in the Jessup, MD area, Sleep Inn will have the pleasure to host you for your future lodging needs.

6/10 - 괜찮아요

patricia 님, Syracuse

I was totally shocked when I was told there was a smoking floor, which was the first floor. The entire floor smelled and then she told me my room would not smell well it did and every time I open the door it was even worse. I didn’t even think any hotel had smoking in it anymore, very upset and annoyed with it will never stay there again
2023년 6월에 3박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 6일
Thank you for your feedback. We appreciate you! As explained at check-in, there was no other available room to move you to due to the type of room you booked. Please accept our apologies for not exceeding your expectations. We hope the next time you visit the area, you will enjoy your stay. Take care.

8/10 - 좋아요

Ronald A

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 6일
Thank you for your feedback! We appreciate you and certainly hope your had a great time during your stay with us. We look forward to seeing you again on your next visit to the area. Take care.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Overall facility was very clean.
2023년 5월에 3박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 5일
Hello Pamela,Thank you for your feedback. We appreciate you! We are pleased to hear you enjoyed your stay with us! Take care.

8/10 - 좋아요

Jemica

2023년 5월에 1박 숙박함
답변 제공: Sleep Inn Manager 님, 2023년 6월 20일
Thank you for your feedback. You are appreciated!

8/10 - 좋아요

Crystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like is the place smelled like smoke and other smoke products
2023년 5월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 5월 22일
Thank you for your feedback. We appreciate you! Thankfully, July 1st 2023, we will be going 100% smoke free.

10/10 - 훌륭해요

Krisda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 5월에 1박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 5월 22일
Thank you for your feedback. We appreciate you!

10/10 - 훌륭해요

Chanetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 5월 16일
Thank you for your feedback. We appreciate you!

8/10 - 좋아요

Felecia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Sleep Inn Management 님, 2023년 5월 16일
We appreciate you! Thank you for your feedback!