로비

컨트리 인 & 스위트 바이 래디슨, 캘러머주, 미시간 여행 후기

3 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 913개 이용 후기 중 158개" "
평점 8 - 좋아요. 913개 이용 후기 중 254개" "
평점 6 - 괜찮아요. 913개 이용 후기 중 181개" "
평점 4 - 별로예요. 913개 이용 후기 중 160개" "
평점 2 - 너무 별로예요. 913개 이용 후기 중 160개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Jeremy

2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Jeremy, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Vivian Ann

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Plumbing backed up in the tub and sink. Broken lid on toilet but otherwise clean. Staff friendly
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Vivian Ann,We appreciate your feedback on your recent stay with us. Our team is glad you found our staff friendly. Please feel free to contact our management team for further assistance regarding your experience with the plumbing issues and broken lid. Thank you for bringing these matters to our attention.

8/10 - 좋아요

Patrick 님, Aurora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heater did not seem to work properly we turned it on at 11 and it never seemed to warm up.There were a few cleaning items that were sub standard but easily to fixed so not a hard hit.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Patrick,We appreciate your feedback regarding your recent stay. We regret to hear about the inconvenience you experienced with the heater and the cleaning items. We have shared your comments with our team for further improvement. Thank you for bringing this to our attention.

4/10 - 별로예요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello James,We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address it accordingly. Our team looks forward to hearing from you.

4/10 - 별로예요

Rachel

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Our heater was broken in the room. The staff did come and fix it but we could only run the heater on high or not at all. The pool was cold. Our bathroom floors were dirty with black hair all over the floor(we are a family of red heads). The sinks and bath tub did not drain good at all. The staff and friendly and helpful. Overall I would not come back.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Rachel,We appreciate you sharing your feedback with us. We are glad to hear our staff was helpful during your stay. Your comments regarding the room amenities have been noted for future improvements. We value your input as it helps us enhance the guest experience. Thank you for considering staying with us, and we wish you all the best in your future travels.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice for the money and location
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Larry,We appreciate your feedback on the value and location of our hotel. Your comments help us continually improve our services for future guests. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly.

2/10 - 너무 별로예요

Chevon

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The first room was filthy and there was a hole in the door. People could see right into the room. The second room was better but still dirty. The door had yellow stains, the tub was dirty and so was the toilet. This is a property I will never stay at again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Chevon, We regret to hear about your experience and the inconvenience you faced during your stay. We appreciate your feedback and will share your comments with our housekeeping team for further review. Your satisfaction is important to us, and we hope you will consider reaching out to our management directly to address any concerns.

10/10 - 훌륭해요

Ashley

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Ashley,We are delighted to hear you had a wonderful stay at our hotel! We hope to welcome you back soon for another fantastic experience.

8/10 - 좋아요

Zhijie

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Zhijie,We appreciate you choosing our hotel for your stay! If there's anything specific you'd like us to know about your experience, please don't hesitate to reach out to us directly. We value your input to continuously improve our services for all our guests.

6/10 - 괜찮아요

Mindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The place was pretty clean and well lit, breakfast was good however the vending machines didn’t work, NONE OF THEM and the guest laundry was also out of order! Kinda disappointed for the price
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Mindy, We appreciate your feedback regarding the cleanliness and breakfast offerings. We apologize for any inconvenience caused by the vending machines and laundry services. Your comments have been noted for our continuous improvement efforts.

2/10 - 너무 별로예요

Noah

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Slow and terrible service. 30 minute wait to get into a reserved room. Other guests were Sketchy. Had some stranger tell us there was cockroaches in his room.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 21일
Hello Noah, We regret to hear about your experience and apologize for any inconvenience caused. We take feedback seriously and have shared your comments with the team for improvement. Please reach out to our management team directly to address any further concerns.

2/10 - 너무 별로예요

John

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ants all over our room and the heater for the pool was broken so the water was freezing
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello John,We regret to hear that you experienced inconveniences during your stay. Your feedback is valuable, and we will address these issues to prevent recurrence. Please feel free to contact our management team for further assistance.

2/10 - 너무 별로예요

Rylan

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Rylan, We are sorry to hear you did not have a pleasant experience during your stay. Please feel free to reach out to our team to discuss any concerns you may have. We value your feedback and would like the opportunity to address the issues you encountered.

6/10 - 괜찮아요

Jessica

연인과의 여행
It was clean and you get what you oay for. Wasn't expecting some fancy upscale hotel. Wasn't noisy and the free breakfast was small and limited. But I expected all of this. So 👍.
답변 제공: Manager 님, 2024년 2월 22일
Hello Jessica, We are glad to hear that you found our hotel clean and met your expectations. We strive to provide a comfortable stay for all our guests. Your feedback on the breakfast options is duly noted and will be shared with our team for future improvements. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Once you check in, everything else is easy
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Tyler,Thank you for taking the time to share your feedback with us. We appreciate your comment and are glad to hear that your check-in experience went smoothly. If there's anything else we can assist you with, please feel free to reach out.

10/10 - 훌륭해요

Tyler

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay here a couple times a month. Parking is easy, staff is great and rooms are comfortable , just an all a round solid hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Tyler,Thank you for your continued patronage and positive feedback regarding the convenient parking, excellent staff, and comfortable rooms. We strive to provide a consistently enjoyable experience for all our guests and are delighted to know that we have met your expectations. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

Terry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This well priced hotel is clean, comfortable, and has friendly staff. The rooms could use some updating but if you’re not looking for for anything fancy, this is a great choice. We will stay there again!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Terry,Thank you for choosing our hotel and taking the time to leave a review. We're glad to hear that you found our property clean, comfortable, and staff friendly. We appreciate your feedback regarding the room updates and will take it into consideration for future improvements. We look forward to welcoming you back on your next visit.

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello William, Thank you for staying with us! We appreciate your recent visit to our hotel. If you have any feedback or concerns about your stay, please don't hesitate to reach out to us directly. We value your opinion and would love the opportunity to address any issues you may have encountered. We hope to welcome you back again in the future for an even better experience.

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this property.. everyone here is so hard working, professional and super sweet and personable. It’s quite safe and convenient… But the staff and management here are excellent… thank you for all you do and all your hard work SHOWS!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Shannon,Thank you for your kind words and for recognizing our hardworking and professional staff. We take great pride in providing excellent service to our guests. It's wonderful to hear that you felt safe and found our property convenient. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap and wonderful rooM!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Sandra,We're thrilled to hear that you found our room to be both affordable and enjoyable! Thank you for choosing our hotel for your stay. If you have any future travel plans, we would be delighted to welcome you back again.

2/10 - 너무 별로예요

Jerrica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jerrica, We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and would appreciate it if you could please reach out to us directly with any specific feedback you may have, so that we can address the issues and improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

2/10 - 너무 별로예요

Kathy Lee

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Kathy Lee, We apologize for any dissatisfaction you may have experienced during your stay. Please reach out to us directly with any specific concerns or issues so that we can address them accordingly. Your feedback is important to us.

10/10 - 훌륭해요

Angelica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Angelica,We appreciate you taking the time to share your experience with us. It's wonderful to hear that you enjoyed your stay at our hotel. Thank you for choosing us as your accommodation and we hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Rachel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub water was greenish yellow, spider webs in corners, wrinkled sheets (who knows if they were clean) paint chipping badly above and around shower.
답변 제공: Manager 님, 2024년 1월 10일
Hello Rachel, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your observations regarding the hot tub water, cleanliness, and maintenance issues, as they assist us in improving our service. We encourage you to reach out to our management team directly to further discuss your concerns.

10/10 - 훌륭해요

Ted

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Ted,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Lights

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 26일
Hello Lights,We apologize for any shortcomings you experienced during your stay. We encourage you to reach out to our hotel directly so that we may better understand and address any concerns you may have had. Your satisfaction is of utmost importance to us and we hope to have the opportunity to enhance your experience in the future.

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, friendly staff, nice pool. Great value!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Chris,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our clean rooms, friendly staff, and nice pool added value to your stay. It's feedback like yours that motivates us to continue providing exceptional service. We look forward to welcoming you back in the future for another great stay!

10/10 - 훌륭해요

Lee Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 11박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Lee Michael,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience during your visit. If you have any additional comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another excellent stay!

8/10 - 좋아요

Abdul Samad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It felt safe and was very quite. The towels were old and could use an upgrade
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Abdul Samad, Thank you for choosing our hotel for your stay. We're glad you found our property safe and quiet. We appreciate your feedback regarding the towels and will pass it along to our team for future improvements. We hope you enjoyed your overall experience and would love to welcome you back in the future.

6/10 - 괜찮아요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Though this property is under new management. It has potential. The heat in our room did not work so we had to be switched to another room. And even then the bed linens were stained. I would’ve felt better if the room was comped at this point.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Gregory, Thank you for sharing your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the heat in your room and the stained bed linens. While we understand your frustration, we kindly recommend reaching out to our management team directly to discuss any potential compensation. We appreciate your valuable input and hope to welcome you back for a more enjoyable stay.

4/10 - 별로예요

Tricia A

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Tricia A, We're sorry to hear that you didn't have the best experience during your stay. We would appreciate it if you could please reach out to us directly to share any specific feedback so that we can address any issues you encountered. We value your input and hope to have the opportunity to improve your next visit.

8/10 - 좋아요

Rina 님, Grandville

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
The pool was ice cold dont bother booking if you want to swim my child was so disappointed. Other wise nice hotel! Amazing staff nice and clean and they fixed everything there was a tick in our room we got a new one like that! Made it so much easier to sleep!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Rina, Thank you for sharing your experience with us. We're glad to hear that you found our hotel nice, clean, and appreciated our amazing staff. We apologize for any disappointment caused by the temperature of the pool. Our team works hard to maintain the pool and ensure it is comfortable for all guests, but water temperature can vary due to weather conditions. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

10/10 - 훌륭해요

Lateshia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SELF-CARE
I just needed time to myself. I thank you for the beautiful space, excellent customer service, and the cost efficiency. This place was the epitome of my Self-Care. Thank you, and Happy Holidays.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 27일
Hello Lateshia,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed the beautiful space, excellent customer service, and found our hotel to be cost-efficient. It was truly our pleasure to provide you with a tranquil environment for your self-care. We appreciate your kind words and wish you a joyful holiday season.

10/10 - 훌륭해요

Dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room with lots of space, but thin walls where noise traveld
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Dorothy,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our room spacious. We appreciate your feedback regarding the noise. We strive to ensure a peaceful environment and will surely take your comment into consideration for future improvements.

10/10 - 훌륭해요

YVONNE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kzoo
The first morning I woke up there were ants all over the floor. I went to the front desk and they moved me immediately. The second room was totally fine.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello YVONNE,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with ants in your initial room. We appreciate your understanding and are glad to hear that your second room was satisfactory. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice. Breakfast was great. Big crack in sink in room. Room nice and clean
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Christopher,Thank you for your feedback! We appreciate your kind words about our staff and breakfast. We apologize for any inconvenience caused by the crack in the sink and appreciate you bringing it to our attention. Our team will address this issue accordingly. We're glad to hear that the room was otherwise clean and comfortable. We hope to welcome you back for a better experience in the future.

6/10 - 괜찮아요

Jordin

좋아요: 직원 및 서비스, 편의 시설/서비스
The king sized bed needs replaced. It sinks down in the center real bad.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Jordin, Thank you for bringing this to our attention. We appreciate your feedback and apologize for any inconvenience caused. We will make sure to address this issue with our maintenance team to ensure a comfortable stay for our future guests.

10/10 - 훌륭해요

Latasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Latasha,Thank you for choosing to stay with us! We're thrilled to hear that you had an excellent experience at our hotel. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello Jesus,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had such a fantastic experience with us. We strive to provide the highest level of service and comfort for our guests, and it's great to know that we met your expectations. We hope to welcome you back again in the future!

8/10 - 좋아요

Dondi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very nice breakfast was good except coffee is very weak
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Dondi,Thank you for your feedback on your recent stay. We're glad to hear that you enjoyed the breakfast. We appreciate your comment about the coffee and will take it into consideration for future improvements. We hope to welcome you back in the future and provide an even better experience.

8/10 - 좋아요

Pamela

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice as well as the staff. I would suggest updating the room bathroom
2023년 11월에 2박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
Thank you so much for your stay and feedback! We are currently under renovations!

4/10 - 별로예요

Shianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Open your pool! Covid is OVER and this room was booked because it had a pool. So I will be calling to check in the future and if the pool stays closed I will take my business down the road. There are plenty of hotels with a pool and hot tub off sprinkle rd. Get it together!
2023년 11월에 2박 숙박함
답변 제공: Nick 님, 2023년 11월 28일
The pool is now open!, We did not close the pool do to covid, we closed it for a few days due to renovations but it is now finished and ready to use!

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pillow review
Pillows smelled musty
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Hello Anthony,We apologize for any inconvenience you may have experienced during your stay with us. Guest satisfaction is our utmost priority, and we take your feedback seriously. We will address the issue to ensure a pleasant experience for future guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Dawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better then the reviews
A lot of the reviews had me worried but the room were nice and clean - breakfast was breakfast but they kept if full and hot! Will definitely stay here again!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Dawn,Thank you for choosing our hotel for your recent stay. We appreciate your positive feedback regarding the cleanliness of the rooms and the quality of our breakfast. We're glad to hear that you had a pleasant experience and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Rway

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Rway,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back in the near future for another memorable stay.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Walked in after our 4 hour drive and was greeted with great hospitality and attitudes from front desk staff memebers we associated with throughout our 2 day stay. Excellent service and thorough explained information upon arrival. Very happy with our stay at Country Inn & Suites.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Elizabeth,Thank you for taking the time to share your positive experience at our hotel. We greatly appreciate your kind words about our front desk staff and their excellent hospitality. We are committed to providing thorough and helpful information to ensure our guests have a pleasant stay. We're delighted to hear that you were happy with your stay at Country Inn & Suites.

10/10 - 훌륭해요

Jolee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff was amazing
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Jolee,Thank you for your positive feedback about our front desk staff! We are delighted to hear that they provided you with excellent service during your stay. We value their dedication in delivering exceptional guest experiences. Should you have any future travels, we would be thrilled to welcome you back for another outstanding stay at our hotel.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice stay I was controble I slept most time there real quiet hotel. You have to resister guests which I like. I would come back to stay again.very clean and nice.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Kimberly,Thank you for choosing our hotel for your stay. We're glad to hear that you enjoyed a peaceful and comfortable stay with us. We appreciate your compliments on our cleanliness and guest registration process. We look forward to welcoming you back in the future.

4/10 - 별로예요

Gary W.

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Price was reasonable for the property. Easy access from Interstate. HVAC worked well. Maid service skipped our room one day. Desk lamp didn't work and was not replaced when it was reported. Toilet seat was loose to the point of discomfort.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Gary W., Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the reasonable price and convenient location. We apologize for any inconvenience caused by the missed maid service, malfunctioning desk lamp, and loose toilet seat. If you encounter any issues in the future, please don't hesitate to contact our management directly so that they can address your concerns. We hope to have the opportunity to provide a more satisfactory experience should your travels bring you our way again.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
My girlfriend and I were waken up at 2am from a couple yelling at the top of their lungs and slamming doors. She was really shaken up and couldn't sleep the rest of the night. Really ruined our stay
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for any disturbance caused during your stay. We understand the importance of a peaceful environment and are always working to maintain it. We encourage guests to report any noise disturbances to our front desk so that we can address them promptly. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.