Hello Celia, and thank you so much for leaving us a review! And thank you so much for choosing the Radisson!

Hello Kevin, and thank you so much for leaving us a review! We were delighted to provide friendly service to you during your recent visit to our hotel. Hope you will visit again real soon!

Hello Ana Medeiros, and thank you so much for sharing your recent experience at our hotel. While I am delighted that we were able to assist you and get you the correct room, I am sorry for that confusion and inconvenience to occur in the first place. We hope to get the chance to provide excellent service to you again in the near future with another visit!

Hello Joel, and thank you so much for your thoughtful review! It is wonderful to hear that you enjoyed our dining options and our nice guestrooms. And thank you so much for the recognition of our friendly staff and our later than normal check out time of noon. We hope you will visit again real soon!

Janie, thank you so much for sharing your thoughts on your recent stay at our hotel. We are glad we enjoyed our great location in Downtown Kalamazoo. We hope that upon your next visit, we can exceed your expectations!

Hello William, and thank you so much for leaving us a review to let us know that you had a five out of five experience! It is wonderful to hear that you enjoyed our great restaurants in close proximation of our hotel, and had a great taste of what Kalamazoo has to offer. Hope to see you again real soon!

Hello Gary, and thank you so much for leaving us a review! It is wonderful to hear that you had a great time visiting the local shops and bars during your visit to Kalamazoo! Though I am sorry to hear that our brand-new mattresses after our recent renovation were stiff and the small pillows put a damper on your overall experience. We hope that upon your next visit, we can exceed all your expectations and provide a five out of five visit!

Hello Randolph, and thank you so much for sharing your thoughts on your recent stay at our hotel! We are honored to be your preferred hotel in Kalamazoo, and we are so glad that you were able to enjoy our newly refurbished rooms! And thank you for the recognition of our pleasant and efficient staff members. Thank you so much for choosing the Radisson, and we are looking forward to your next visit to Kalamazoo.

Melanie, on behalf of us all here at the Radisson Plaza Hotel in Kalamazoo, I am so sorry to see that your recent visit was rather disappointing. I would love to hear more about your experience, what went wrong, and what I can do to make it right. You are welcome to give the hotel a call and ask for me at your earliest convenience.

Kiarra, thank you so much for leaving us a 5 out of 5 review, and thank you so much for choosing the Radisson!

Hello Brittani, we would like to thank you for taking the time to leave us a review! We are absolutely delighted to have provided a 5 out of 5 experience! It is delightful to hear that you enjoyed your spacious suite, and you were able to enjoy a luxurious shower in your room. And we're so glad you felt spoiled by the convenience of a bar located within the hotel. We hope that the firm bed was to your preference, though we apologize if it was not. We would also like to apologize that the pool/hot tub hours did not fit into your schedule. We hope that next time you visit, you will be able to enjoy a nice swim or soak. Thank you so much for leaving us a review, and thank you for choosing the Radisson!

Hello Jessica, and thank you so much for leaving us a review! It is great to hear that our staff was extremely friendly, and that you appreciated our newly renovated comfortable rooms! Now, the parking charge you mentioned is concerning because that amount does not match our parking rates for guests who stay overnight. Please give the hotel a call at your earliest convenience and we will be happy to assist you and get that cleared up! Have a wonderful rest of your day, and thank you so much for choosing the Radisson!

Jamie, thank you for the glowing review of our property! We can't wait to see your family again. If you find you need anything on your next visit, please feel free to reach out.David NoyesConciergeRadisson Plaza Hotel

Terry, thank you for taking the time to fill out a review for the Radisson in Kalamazoo. We hope that you give us the opportunity to earn that extra star to make it a 5 out of 5 on your next visit. In the meantime if you would like to discuss ways that you think we might improve our service, please feel free to contact me.David NoyesConciergeRadisson Plaza Hotel

Hello James, and thank you so much for your review. Your feedback is very valuable to us. We would like to take this opportunity to tell you that continental breakfast will be returning later this spring on our Concierge Level! We hope that with this next opportunity, we can exceed your expectations and better your experience at our hotel.

Hello Jayme, and thank you so much for leaving us a review! It is lovely to hear that you enjoyed our great pool and hot tub, as well as our clean and updated guest rooms! And thank you so much for the recognition of our helpful and friendly staff. We truly appreciate you taking the time to leave us a review, and we hope you will come back to the Radisson in Kalamazoo real soon!

Hello Julie, and thank you so much for leaving a review! It is lovely to hear that you enjoyed the workout center, pool, and had a great time walking around the Downtown Kalamazoo area! I am very curious to know what you mean by a makeover in the pool and hot tub, as the suggestion and feedback would be very valuable to us. You are welcome to give the hotel a call and ask for me, if you would like to give some details. Thank you so much for choosing the Radisson, and I hope you will visit us again real soon!

Hello Steven, and thank you so much for the review! We hope that upon your next visit, we will exceed your expectations!

Hello achamma, and thank you so much for your shining review! It was a pleasure to serve you, and we are delighted to have provided a wonderful experience at our hotel.

Hello Catherine, and thank you so much for your review that recognizes the effort of our staff and valet as the wonderful and helpful individuals that they are! As well as the notes on our prime location and our three restaurants. We hope you have enjoyed your visit, and will come back again soon!

Jayne, thank you so much for your review! We are delighted to have been the prime location to explore what Downtown Kalamazoo has to offer!

Uzochukwu, we are absolutely delighted that you were able to explore the Downtown Kalamazoo area during your last visit, with our hotel at the center of it all. We hope you will visit again real soon, where we can exceed all your expectations!

Hello Thanh, and thank you so much for the review. We apologize to have missed the mark somewhere along the way from your previous experience. We hope that upon your next visit, we will exceed your expectations!

John, we are delighted to hear that you had a 10 out of 10 experience at our hotel! Thank you so much for leaving us a review, and we hope to see you again in the near future!

Thank you for your feedback. We appreciate your kind words about our staff and location! We are glad that you had a comfortable experience.

Thank you for your feedback. The size of the bathrooms were sadly an aspect that we could not change during construction. We hoped renovations would at least create a more spacious area. We are glad you found the room and location enjoyable!

Hello Kristen, and thank you so much for taking the time to leave us a review! Thank you for the recognition of our clean spaces, our lovely eating places, and our convenient location in Downtown Kalamazoo. We hope you will visit again soon!

Sincy, thank you so much for leaving us a review! It is wonderful to hear that you had a satisfactory experience at our hotel. Have a wonderful day, and we hope to see you again soon!

Hello Jean, and thank you so much for your review! I understand your disappointment with the size of the bathroom, but I am glad you were able to enjoy your stay, along with our outlets regardless. I will admit that I am confused that someone was unable to assist you with a restaurant booking, as the front desk agent could have asked for concierge assistance if they were unable. I do apologize for this inconvenience. If you would like to discuss this aspect of your visit further so I may inquire as to why we were unable to assist you, I would love to hear more, if you would give the hotel a call and ask for me.

Whitney, we are delighted to have earned a 5 out of 5 from you! Thank you so much for leaving us a review. We hope to see you again soon!

Hello Anonymous, and thank you so much for leaving a review! It sounds like you had a more than satisfactory experience at our hotel. We hope to see you visit again real soon!

Hello Kelly, and thank you for the stars! We hope that upon your next visit, we will exceed your expectations!

Hello Sherita, and thank you for your feedback. It would appear that we missed the mark somewhere during your stay. I would love to hear details of your experience, of what went well, and what could have been better. If you would like to give us a call and provide some detailed feedback, we would greatly appreciate it. Simply give the hotel a call and ask for me at your earliest convenience!

Thank you, Kevin, for your review! We are so glad that your stay was satisfactory. We hope to see you again real soon!

Robert, thank you so much for the review, and I am glad to hear you enjoyed your stay! I apologize that housekeeping was a bit overzealous, but I have let our housekeeping managers know about your feedback. We do hope to see you again sometime!

Hi Sabina, thank you so much for sharing your thoughts about your stay with us. Overall I apologize that there were cleanliness concerns in your room, however I can assure you that our security team looked into it and discovered that it was a child medicine applicator. I am so sorry to hear that it caused concern for you, though. Please reach out to me at the hotel main line if there is anything more I can do for you.

Mark, I am so sorry to see that your stay was below expectations. Guest experience is very important to us, so if you could please reach out to me at the hotel main line I would love to hear more details about your stay with us.

William, thank you so much for your review! We are so glad to hear that our wonderful staff was able to provide an excellent experience for your visit to Kalamazoo! We hope to see you visit again real soon.

Crystal, thank you so much for taking the time to provide some excellent feedback. Though I am sorry to hear that you experienced an unpleasant odor. I would love to hear more about that, if you could give the hotel a call and ask for me. I am glad that you still enjoyed the guest rooms as a beautiful and clean space!

Calvin, we thank you for taking the time to provide some feedback. We are happy to have provided a pleasant experience for you, but if there is anything specific that you would like to make us aware of as a point of improvement, you are welcome to give the hotel a call and ask for me.

Thank you, Kenneth, for sharing your rating! We hope to see you visit again real soon!

On behalf of our entire staff at the Radisson Plaza Hotel in Kalamazoo, I am sorry to hear that you were disappointed in your recent stay! I would love to hear more about your experience, and receive additional details. If you would like to elaborate, you are welcome to give the hotel a call and ask for me so we may use your feedback to fine tune our operations.

Sarah, thank you so much for your review! I am so glad to hear that you enjoyed Starbucks as well as the delightful offerings that the Downtown Kalamazoo area has to offer. Hope to see you many times more in the future!

Anonymous, thank you so much for your rating! We are happy to see that you had a good experience with us! We hope to continue to provide great experiences for you. If you have any specific comments or ideas to help us improve our guest experience, you are welcome to call the hotel and ask for me. We hope to see you again sometime!

Vanda, on behalf of the Radisson Plaza Hotel, we apologize that you were disappointed in your stay with us. I am so sorry to hear that the construction noise was bothersome during your stay with us, and especially that the front desk or manager was not helpful. I would love to hear more about this and do what I can to make things right, if you could please call the hotel and ask for me. Our construction plans are actually not for 2 more years, the current estimate is that they will be finishing towards the end of this year. I appreciate your feedback, and I hope to hear from you soon.