스위트, 킹사이즈침대 1개, 금연 (Efficiency) | 고급 침구, 필로우탑 침대, 책상, 노트북 작업 공간

메인스테이 스위트 버보네스 - 캥커키 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 15개" "
평점 8 - 좋아요. 29개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 3개" "
평점 4 - 별로예요. 29개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 2개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 9박 숙박함
답변 제공: Chris 님, 2024년 4월 13일
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 - 괜찮아요

Donald

2024년 1월에 1박 숙박함
답변 제공: Chris 님, 2024년 1월 23일
We are sorry to hear that you did not have an enjoyable experience while at our property. Any feedback you can provide to us would be helpful to make a better experience for our future travelers. We do hope that you will give us another chance next time you are in town!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Although we only stayed over-night, our experience was very pleasant. Staff were very helpful and polite.
2023년 12월에 1박 숙박함
답변 제공: Chris 님, 2024년 1월 23일
Thank you for the great review! We hope to see you again next time you are in town!

2/10 - 너무 별로예요

Teresa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Even with the recent remodel, it wasn't the best job. The baseboard came off the floor and was just laying on the floor. The room needed a good dusting. There was dust on the tables and the lamps. The shower floor needed to be cleaned. You could see a lot of black on the shower floor. To top it off, the morning of the 2nd night the plumbing got shut off for several hours. We checked out and went elsewhere. The staff was generous enough to give us our 2nd night stays money back.
2023년 12월에 2박 숙박함
답변 제공: Chris 님, 2023년 12월 25일
We are sorry that we did not meet your expectations during your stay with us! We appreciate your feedback and will look into the issues that you highlighted. The issue with the water was unfortunately beyond our control but we are happy to report that the issue has been repaired and hopefully will not have any further issue!We do hope that you will consider us again in the future!

10/10 - 훌륭해요

Brian 님, Elburn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for the money. I will definitely stay there again!! Beds are decent. Rooms are clean and staff was nice.
2023년 12월에 1박 숙박함
답변 제공: Kate 님, 2023년 12월 20일
Thank you for staying with us. We appreciate your feedback and look forward to seeing you again!

8/10 - 좋아요

Miriam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Kate 님, 2023년 12월 20일
Thank you for staying with us.

10/10 - 훌륭해요

Teresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay! Would stay there again!
Our overall stay was great! The hotel lobby was clean. Our experience with checkin was good. One of the attendants was being trained. They were both welcoming and courteous. We saw the other attendants throughout our stay and they greeted us every time they saw us. Our room was clean and beds were comfortable. Breakfast was good. They had eggs and sausage, bagels, muffins, cereal, oatmeal packets, and yogurt. I liked the convenience of the small kitchen area in our room with toaster too.
2023년 12월에 2박 숙박함
답변 제공: Kate 님, 2023년 12월 20일
Thank you for staying with us. We appreciate your feedback and are thrilled to hear how much you enjoyed our property. We hope to see you again!

6/10 - 괜찮아요

Cynthia

가족 여행
좋아요: 직원 및 서비스
답변 제공: Chris 님, 2024년 2월 18일
Thank you for taking the time to fill out a survey. We are sorry to hear that your stay with us did not meet your expectations. Any Feedback you could provide will help us make a better experience for any future travelers.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Kate 님, 2023년 12월 20일
Thank you for staying with us!

10/10 - 훌륭해요

Shani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time at a mainstay and I’m impressed. The bedding was so comfortable and clean and the room had everything we needed. I stayed at this hotel when it was the Magneson and love how it’s been upgraded.
2023년 11월에 3박 숙박함
답변 제공: Chris 님, 2023년 12월 3일
Thank you for the great review. I am so happy that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfy bed, quiet, very clean
2023년 11월에 1박 숙박함
답변 제공: Chris 님, 2023년 11월 26일
Thank you for taking the time to leave us a review! I am so happy that you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Extremely clean room with a very comfortable bed. Only negative is the door deadbolt did not work.
2023년 11월에 1박 숙박함
답변 제공: Chris 님, 2023년 11월 23일
Thank you for the kind words! We will look into the issue with the deadbolt so we can avoid this issue again in the future!Thank you once again for staying with us!

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 28일
Thank you for the great score Angela! We are very happy that you enjoyed your stay with us!We hope to see you again soon!

10/10 - 훌륭해요

Tyrone

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my 2 kids stayed a night here and it was very clean and smells great in there.
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 28일
We are so happy to hear that you and your kids enjoyed your stay with us! We hope to see you again soon!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Chris 님, 2023년 10월 13일
Thank you for the review! we would love to hear how we could earn your 10 in the future!

6/10 - 괜찮아요

Felecia

2023년 10월에 3박 숙박함
답변 제공: Chris 님, 2023년 10월 29일
Thank you for taking the time to leave a review of our property. Any feedback on how we may be able to improve your experience is always appreciated.

2/10 - 너무 별로예요

Lamonte

2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 29일
We are sorry that you did not enjoy your stay with us! Any feedback on how we may have improved your experience is always appreciated. Hopefully we can assist you better in the future.

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 10일
Thank you for the great review! We hope to see you again soon!

8/10 - 좋아요

GARY

가족 여행
좋아요: 청결 상태
Renovations going on during our stay. Hotel access was not available in the rear where we had to park.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 10월 6일
We appreciate your feedback Gary! I know the rear door issue is troublesome and we are actively working on a resolution to the problem. We hope to see you again soon!

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern hotel in the outskirts of Illinois
Amazing hotel!! From decor to the service!! Will only stay here when in town!!
2023년 9월에 3박 숙박함
답변 제공: Chris 님, 2023년 10월 2일
Thank you so much for the kind words! We can’t wait until your next visit

8/10 - 좋아요

Gerald

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Room was great. The breakfasts was not so good. The staff in the morning was next to worthless.
2023년 9월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 26일
Thank you for the feedback. We are under a limited breakfast menu temporarily while we finish the renovations. We hope that you give us another chance.

8/10 - 좋아요

Jacqueline

좋아요: 청결 상태
2023년 9월에 3박 숙박함
답변 제공: Chris 님, 2023년 9월 26일
Thank you for the review! We would love to hear your feedback on how we could earn a 5 for your next stay.

10/10 - 훌륭해요

DAN

2023년 9월에 3박 숙박함
답변 제공: Chris 님, 2023년 10월 28일
Thank you for the great score! We look forward to your next visit with us!

10/10 - 훌륭해요

Usara

2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 9월 23일
Thank you for the great score! We hope to see you again soon!

8/10 - 좋아요

JOESPH

좋아요: 청결 상태, 직원 및 서비스
No lounge chair, or work area in the room. I did like the fact that they had a pool and workout room, eventhough I d iui didn't get to use it. Breakfast was lacking hot food.
2023년 8월에 1박 숙박함
답변 제공: Chris 님, 2023년 8월 28일
Thank you for your recent stay with us and for sharing your feedback. We're delighted to hear that you appreciated workout room facilities.We apologize for any inconvenience regarding the absence of lounge chairs or a dedicated work area in your room. Your comments are important to us, and we'll consider them as we enhance our room offerings.As for breakfast, we'd like to inform you that we currently do not offer hot food items. We understand your preference, and we'll review our breakfast options to provide a more diverse selection in the future.Your feedback is invaluable, and we hope to welcome you back for an improved experience. If you have any specific requests for your next visit, please let us know.Thank you for choosing to stay with us.Warm regards,