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애로우헤드 인 여행 후기

2 out of 5
애로우헤드 인
6006 East 31st Street, Kansas City, MO

이용 후기

4.4
평점 10 - 훌륭해요. 85개 이용 후기 중 7개" "
평점 8 - 좋아요. 85개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 15개" "
평점 4 - 별로예요. 85개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 41개" "

4.0/10

청결 상태

5.2/10

직원 및 서비스

4.2/10

편의 시설/서비스

3.8/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Meghan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It felt very run down and dirty. The receptionist acted like it was an inconvenience that we booked online and she couldnt "find" our reservation. She was upset that we didnt know about the $20 fee for the remote. We had to ask for towels, only had 1 roll of toilet paper. And the closet didnt have a bar to hang our clothes up. The floors are sticky. For a non smoking facility- we smelled smoke as soon as we walked into the doors. Our "neighbors" were smoking weed and it stunk up the whole hall way. Overall terrible customer service, horrible rooms. Spend the extra bucks to go somewhere clean.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Angelica

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we arrived at the property they said they don’t take Expedia reservations online. But yet it was posted on line. We walked in smelt horrible so even though they took 20 mins to figure things out but not all the way we finally left with a key. But we ended getting a new room from ecnolodge which we immediately walked into cleanliness.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

4/10 - 별로예요

alexander

별로예요: 청결 상태
2023년 9월에 1박 숙박함

4/10 - 별로예요

Jeff

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs a major upgrade. Cables and wires zip tied to the ceiling, dingy overall, no working vending, Towels stained, holes in wall, different mattresses. It did have working plumbing and AC at least.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Navid

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad experience, hotel in poor condition
My daughter and I got arrowhead inn at 10 pm Saturday August 5th. Our room # was 210. Sink was dirty, room was humid/stuffed, AC was off, one dead cockroach was on the floor and a custodian cap was left in the bathroom. I asked receptionist to change my room but he said there is no other room available and also he didn’t have anyone to clean the room. He said I could find somewhere else and he would refund my money. It took us about one hour and half to find somewhere about 40 minutes drive with way higher price because everywhere was booked. It was really embarrassing. We came back to the receptionist but he was gone and there was a black lady there. I asked her for refund but she said there would not be any refund. I asked to talk with the manager. He showed up after 15 minutes and said because I paid through hotel.com, I should have applied refund via them and then he would decide whether to refund my money or not. He also said because I got there at 10 pm, all custodians were gone and I should not have expected them to clean the room. Also he added I got that room in discounted price otherwise he could have rented it more higher than that. I found the manager unfair, rude and unprofessional. I just gave the key card back and left there. Very bad experience, hotel overall was in poor condition everywhere.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nitin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not at all clean
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dead cockroaches in the room & people were staring at my daughter through the crack in the curtains, we only stayed 45 minutes. We did not feel safe at all
2023년 6월에 1박 숙박함

8/10 - 좋아요

Visuit

가족 여행
좋아요: 청결 상태
The property is being renavated so it should be better in the next 6-8 months the owner and day manager were great
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Brian

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
EXTREMLY dirty. Hair in bed, bathroom was nasty, felt itchy just standing in the room just made us felt itchy
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
For the price it was what we werelooking for...easy access off intrestate.
2022년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Inaccessible
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ebony

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in my room and the tub was dirty, they expected me to clean the tub out. Told me it was just a little dirt it wouldn’t hurt. I’ve never checked into a room and had to clean up the mess the person before me left.
2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Johnny

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible place
The place was horrible and nasty and under vilatio. Codes i food poop on the toilet when we got in the room the inside of the toilet was nasty and the floors looked like they weren't swepted in a few days and the picture didnt even match the place at all looked like a run down place he took us to two other rooms and they were just as nasty wouldn't recommend for anyone was not woth the $63 dollars we spent for one night i was not comfortable at all in this place .
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Douglas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Dirty place! under the bed sheets was a old dirty mattress ! NASTY! Need my money back!!
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Shannon

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Meh
Did I expect this hotel to be great? No. But did I expect to not be able to have more than Luke warm water for a shower? Yes. On a positive note, the front desk lady was lovely and it looks like they are in the midst of remodeling, so that is good. You definitely get what you pay for here.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Joshua

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is absolutely disgusting. Roachs everywhere , cables zip tied to the ceilings as u walk down the hallways , and absolutely horrible outside.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Meh..
Filthy and broken glass pieces everywhere, but I was exhausted and already paid. Clerks were kind but no one cleaned that room in a LONG time
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Timothy

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Joy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would never return. This place was the worst I have ever stayed in. From not having towels, no trashcan, and the shower didnt have a handle. This was so gross! I couldn't even tell if they cleaned.
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Willie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Bethany

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Do not recomment
Hotel doesn’t supply conditioner nor shampoo. Smelled of weed the entire stay. Beds were comfy but the bathroom showers sucked as well
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

nguyen

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Amanda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I've ever stayed in.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Mel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just don't.
Checked into the room I initially booked. There was a large yellow stain and hair in the bed, and it was hard to shut the bathroom door all the way. Got moved to another room...sheets had dirt or dustballs in them, so we ended up sleeping in top of the comforter. Floor was sticky. Used the restroom in the middle of the night and woke up my companion from yelling because the inner doorknob wouldn't open the door and I was trapped in the batbroom. He used the toilet after I got out and the toilet wouldn't stop running. Asked for towels at the front desk in the morning (because there weren't any in the room), got told the couple I received were all they had because the laundry lady wasn't coming that day. Just stay somewhere else.
2022년 4월에 1박 숙박함

6/10 - 괜찮아요

Jermaine

좋아요: 청결 상태, 객실의 편안함
So so hotel
2021년 11월에 1박 숙박함

4/10 - 별로예요

Christian

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sabrina

2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unless you must, don’t stay here.
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

peter

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
It was ok to stay help was good and dirty floor . I got my deposit for the tv remote cadh even though i paid in debit card.
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jonathan

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst hotel I’ve ever stayed in. Dirty and I couldn’t shower for two days because the shower didn’t work. I complained and instead of moving my room they opened another room just for me to shower in. That shower didn’t drain. Had a great time in KC but only because I came to see the Cincinnati Bengals advance to the Super Bowl!! WHO DEYYYYYY
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Phillip

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I attempted to cancel my reservation 15 minutes after I booked it and now I see the charges on my credit card!.
2022년 1월에 1박 숙박함

4/10 - 별로예요

Rachel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jorge

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel ever
The room was so dirty the bed sheets were dirty with a lot of stains a lot of big dust bunnies under the bed the shower had a used soap in it and the toilet seat was broken horrible hotel to stay in never again
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Cathalean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs
Pictures on the website do not match the reality of this hotel.. no lounge area.. locks did not work had to get help just checking dropped our stuff and left for the game came back and went into our rooms checked sheets dirty.. and there was a dead bed bugs and several live ones crawling around..went to the desk to check out immediately only gave a deposit back.. desk clerk Reid used to go and check it out said she believed us another guest says he had bed bugs in his room but for ride of them .. then we notice a room full of mattresses that you can see from the outside of the building terrible I will be filing a complaint with BBB.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Lynn

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont ever stay there, its dirty and they are not very friendly.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible don’t go
It a lot of patch jobs, rooms are gross and disgusting. Be better to just burn it down honestly.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Josh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Do not stay here. Place looks awful and is in poor condition. Building is beat up. This hotel seems to be a grounds for drugs and violence. After seeing our room, we refused to stay here. You’re better off spending 100-120 bucks and staying at Quality Inn.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

DWIGHT

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dust hanging from the ceiling. Walls were not even flush with the floor. Bathtub had a mat that was filthy. The sign outside said $39 and up and I was charged $53. How could it have been worse? Do not ever stay here!
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Keonna

2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Arnold

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

4/10 - 별로예요

Travon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
I didn’t receive any towels and I haven’t received my refund yet.
2021년 12월에 1박 숙박함

6/10 - 괜찮아요

Keonna

2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Most disgusting place i have ever seen
This was the nastiest place i have ever been in. My son and I walked into our room and the door barely shut. The batroom had a trashed vanity and lota of stains. The shower waa disgusting. Walked into the rest of the room and the paint qas falling off the walls, stains on the walls and the baseboards had mold and stains ln them. The box springs had tons of stains on them. I pulles back the comforter and the sheets were dirty. We immediately went back and told the lady we could not stay in conditions like that. She voided our transaction and we stayed somewhere else.. i am not sure how they are even allowed to be in business. DO NOT STAY HERE!
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Steve

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old and dirty. The building needs a lot of updates. One of our rooms had a hole in the ceiling in the shower. Dirty sheets. Would not go back.
2021년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a joke
Found drug paraphernalia and the sheets were dirty. When I called the front desk she said she would bring new sheets to us.never did. When I mentioned it to the owner the next morning he got irrate with me and kicked us out. The place is a joke.i do NOT recommend it. EVER!!!
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad deal
Would never stay at Arrowhead inn bad place to stay. Nothing good about it all.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can’t believe this place is allowed to be open. Absolutely filthy. The close proximity to the stadiums is the only positive thing about the hotel. We slept in our clothes on top of the covers because we couldn’t bear to lay in the sheets. Couldn’t shower in the nasty bathroom either. Which was fine because they don’t provide towels. Just gross.
2021년 12월에 1박 숙박함