6 개의 침실, 필로우탑 침대, 책상, 암막 커튼

데이즈 인 바이 윈덤 캔자스 시티 인터내셔널 에어포트 여행 후기

2 out of 5

이용 후기

6.0
평점 10 - 훌륭해요. 1005개 이용 후기 중 151개" "
평점 8 - 좋아요. 1005개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 225개" "
평점 4 - 별로예요. 1005개 이용 후기 중 199개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 189개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

Ramesh Reddy 님, Edison

별로예요: 청결 상태, 숙박 시설 상태 및 시설
They have given non-smoking room as per my booking but in reality room stinks with cigarette smoke. There is some construction going on within premises, lot of renovation work noise. I spend around 135$ for single night and it is not worth. I have nice opinion about Daysinn but this location not up to expectation.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Ramesh Reddy, We apologize for any inconvenience you experienced during your stay. Our team strives to provide a pleasant experience for all guests, and we regret that we fell short of meeting your expectations this time. Your feedback will be shared with the relevant departments for their review. We appreciate your understanding and hope to welcome you back in the future.

8/10 - 좋아요

Faran

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to stop here overnight while I was driving my way from Omaha to Dallas. I checked in pretty late, still the front desk staff was welcoming. Early morning breakfast started at 5 AM, which was great for early morning travelers.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Faran,We are pleased to hear that you found our front desk staff welcoming and enjoyed our early morning breakfast service. Your positive feedback is appreciated and we hope to welcome you back during your future travels.

4/10 - 별로예요

Shannon

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool was closed, bathroom was broken, room had an awful smell, we booked this hotel for the 5am breakfast. It wasn’t ready… they start putting it out at 5am so it wasn’t ready until 5:20 ish and we had to catch our flight.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Shannon, We regret to hear about the inconvenience you experienced during your stay with us. We appreciate your feedback and will address these concerns with our team for improvement. For any future visits, we recommend contacting our management in advance for a more seamless experience.

2/10 - 너무 별로예요

Scott

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was non-existent. The HVAC unit in the room was spray painted black and looked burnt. Entire hotel smelled strongly of weed. Room window was wide open at 20 degree weather outside.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Scott, We appreciate your feedback and apologize for any inconvenience caused during your stay. We take all guest comments seriously and will address your concerns with the relevant departments for their attention and improvement. Providing a comfortable and pleasant environment for all our guests is a top priority for us.

8/10 - 좋아요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스
In walking distance to restaurants
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Sally,We're pleased to hear you found our hotel conveniently located near dining options. Your feedback is valuable as we strive to provide a great guest experience. Should you have any further comments or suggestions, please feel free to contact our management team.

10/10 - 훌륭해요

parker

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello parker,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience!

2/10 - 너무 별로예요

Marisela

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk were not nice, and there were roaches in the room
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Marisela, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - 너무 별로예요

Kendra

Not as pictures show. Felt grimy, hard bed and pillows, heard every single car on the highway, hard to find parking. Ended up leaving in the middle of the night.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello Kendra,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We sincerely appreciate your input and will address your concerns internally. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Joey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was nice and clean, check in was fast and easy, staff very friendly. Very hot water in shower and nice cozy bed. I will definitely stay again if in the area.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Joey,Thank you so much for taking the time to share your positive experience at our hotel! We're delighted to hear that you found your room to be nice and clean, and that our check-in process was quick and easy. It's also wonderful to hear that you enjoyed the cordial service from our staff, hot water in the shower, and cozy bed. We look forward to welcoming you back on your next visit to the area!

6/10 - 괜찮아요

Leslie

가족 여행
별로예요: 숙박 시설 상태 및 시설
For the price is great near the airport. However it does show it needs to attention to detail like some repairs. And then it’s 7 am and kids are running up and down
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Leslie,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your positive comments about the price and location. We apologize for any inconveniences caused by the repairs that were needed. We understand that noise disruptions can be frustrating, and we will take steps to address this issue internally. We appreciate your feedback and hope you give us another opportunity to provide you with an improved experience.

6/10 - 괜찮아요

MARCO 님, SPRING HILL

출장 여행, 가족 여행
좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello MARCO, We appreciate you choosing our hotel for your stay. If there is anything we could have done to improve your experience, please reach out to us directly. We value your feedback and would love to address any concerns you may have had.

8/10 - 좋아요

Le sages

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Le sages,We appreciate you taking the time to provide your rating. Should you have any further feedback regarding your stay, please feel free to reach out to our hotel directly so that we can address any concerns or issues. Thank you again for choosing our hotel as your accommodation. We look forward to serving you in the future.

6/10 - 괜찮아요

Troy

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Not a very nice/clean hotel… but for the price can’t complain.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Troy,Thank you for choosing our hotel and for sharing your feedback. We appreciate your understanding regarding the price value. We strive to continuously improve our cleanliness standards to ensure a pleasant stay for all guests. If you have any further concerns, please feel free to contact our management team directly.

4/10 - 별로예요

Linford

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfasts were extremely limited. The facility was clean, but a cleaning solution was used that left a very undesirable smell in the lobby and dining area. There was much evidence of "do-it-yourself" repairs that don't meet professional standards. The staff was present, but generally not helpful. This hotel is not worthy of the Days Inn brand.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Linford, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced and appreciate you bringing these concerns to our attention. We continuously strive to provide exceptional service and will address your comments with our team to ensure we meet our guests' expectations. We value your input and hope to have the opportunity to welcome you back in the future for an improved experience.

4/10 - 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stressful
We got to the hotel and was given a room key. Me and my family go to that room and there is someone in it!! We have to go back to the service desk and the reception argued with me! The whole hotel smelled of weed and smoke even thought it’s smoke free.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Nicole, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered upon arrival. Our team strives to provide smooth check-ins, and we apologize for the oversight. We take concerns about the atmosphere seriously and have strict policies in place to maintain a smoke-free environment. We appreciate your feedback and will address this with our team to ensure it doesn't happen in the future.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Maria,Thank you for choosing our hotel for your stay. We're delighted to hear that you enjoyed our prime location. We strive to offer a convenient setting for our guests to explore the area. We hope you had a memorable experience and would love to welcome you back in the future.

6/10 - 괜찮아요

Misty

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Airport overnight
The hotel was decent, but very dingy and old. We were only there for a late airport arrival before driving home the next day. I would not stay again in the same circumstance. As we were getting ready the next morning, our room was taken over by weed smell from somewhere. Almost like it was in the ventilation.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Misty,We appreciate you taking the time to provide your feedback on your recent stay. We apologize if the hotel did not meet your expectations in terms of its appearance. Our team strives to maintain a clean and comfortable environment for all our guests. We have noted your concerns regarding the odor in your room, and we will address this with our housekeeping and maintenance teams. We apologize for any inconvenience caused and hope you had a smooth journey home.

4/10 - 별로예요

Ventura

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
No breakfast. Waffle batter dispenser was dirty and batter was old.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Ventura, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will make sure to address this issue with our breakfast team. We value your input and are constantly working on improving our services.

2/10 - 너무 별로예요

Eve

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to ask for a different room because the first room was filthy. Blood on wall next to sink.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Eve, We apologize for the inconvenience you experienced during your stay. We take cleanliness and maintenance seriously and are sorry that the first room did not meet your expectations. We appreciate you bringing this to our attention and rest assured, we will address it with our housekeeping team. Thank you for your feedback and we hope to regain your trust on a future visit.

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Gerald,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to hear that you had a positive experience with us. Should you have any further feedback, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

8/10 - 좋아요

Carol

좋아요: 청결 상태, 객실의 편안함
Clean
The room was a bit shabby in areas but overall very clean and comfortable. I had to wait some time to check in as the front was short staffed and had to make a trip to the airport.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Carol,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during check-in. Our team strives to provide efficient service, and we will address this issue with the relevant department. We're glad to hear that you found the room clean and comfortable and hope you had a pleasant stay overall.

8/10 - 좋아요

alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스
You can hear people talking and the tv on in my room on both sides. Pillows where lumpy.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello alison,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the noise and pillow issues to ensure a more comfortable stay for future guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were nice and comfortable the room was clean. The staff was so nice will stay again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Bonnie,Thank you for taking the time to share your positive experience with us! We appreciate your kind words about our comfortable beds, clean rooms, and friendly staff. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Dear Guest,Thank you for taking the time to share your feedback with us. We strive to provide exceptional service to all our guests and we regret to hear that your recent stay did not meet your expectations. We appreciate your input and will definitely take your comments into consideration as we continuously work on improving our services. We hope to have the opportunity to welcome you back in the future and provide a better experience.

2/10 - 너무 별로예요

Jaida

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Jaida,Thank you for your feedback. We apologize for any inconveniences you experienced during your stay with us. We strive to provide exceptional service and are disappointed to learn about your concerns. We appreciate your valuable input and will use it to improve our guest experience. We hope to have the opportunity to better serve you in the future.

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and very nice
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Sarah,Thank you for sharing your positive feedback on our hotel's cleanliness and overall appearance. We strive to provide a clean and pleasant environment for our guests. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.

4/10 - 별로예요

Harold 님, Fresno

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very outdated, very dirty in all areas. Would not stay here again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Harold, Thank you for sharing your feedback with us. We regret to hear that your experience fell short of expectations. We would encourage you to contact our management team directly to discuss your concerns in more detail. We appreciate your input and will use it to improve our services.

4/10 - 별로예요

Johnny

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Bedrooms are al dente, and not properly cleaned
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Johnny,We apologize for any inconvenience caused. Please be assured that we will address the issue with our housekeeping team to ensure your comfort and satisfaction during your stay.

6/10 - 괜찮아요

SeVana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello SeVana,Thank you so much for your amazing review! We are thrilled that you had such a fantastic experience with us. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Candy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Candy,Thank you so much for your exceptional rating! We strive to provide the utmost satisfaction to all our valued guests. We hope to welcome you back soon for another amazing stay!

6/10 - 괜찮아요

Crystal

가족 여행
좋아요: 청결 상태
Ok but won't make a point to revisit.
The place was clean. We had booked one of the rooms to be a bigger unit. It was barely bigger than the other unit. The pool was small but the littlest had fun nonetheless. Pool open times are ridiculous. Breakfast times and options were unsatisfactory. Probably wouldn't stay there again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Crystal, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will take your comments into consideration for future improvements.

10/10 - 훌륭해요

Mallory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel
Stay was very good
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Mallory,Thank you for your kind words! We're thrilled to hear that you had a great stay with us. We hope to welcome you back soon!

4/10 - 별로예요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello David,Thank you for your feedback! We're glad you enjoyed your stay. Is there anything specific we can assist you with?

6/10 - 괜찮아요

Margo

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Margo, Thank you for your feedback. We apologize for any inconveniences you experienced during your stay. Please let us know how we can improve your experience in the future.

4/10 - 별로예요

Daniel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Daniel,Thank you for the positive feedback! We are glad to hear that you had a great experience with us. We look forward to welcoming you back soon.

4/10 - 별로예요

Lisa

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our room was clean enough. The problem is, the connection door between the rooms didnt lock on our side. We did not have the adjoining suite rented, so, there were strangers next door and our door didn't lock. When i brought it to the desk clerk's attention, he gave me the " deer in the headlights " look and told me to turn the deadbolt. I explained i tried all that and i made him come and see for himself. He fiddled around with it as well and came to the same conclusion. Then i asked him for a different room. He said he had one, but, if he switched us rooms, housekeeping would be mad. Long story short, we slept in the room with the ironing board propped between the dresser and the door. Slept probably an hour all night, no refund, no discounts, no nothing. Will NOT be back ever.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Lisa, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Creepy place
Elevator was creepy and filthy. Bed in the room had some kind of metal frame with a handle so it made SO MUCH NOISE when you moved and you were banged up by the handle. The whole vibe there was creepy. The free shuttle to the airport cost $5 per trip. We have scratched Days Inns off our or future hotel list.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Guest ,It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

2/10 - 너무 별로예요

Yolanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not clean
The halls had an overwhelming smell of carpet cleaner. When we got to our room, the room smelled like cat pee. It was horrible! We had to leave and book elsewhere.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Yolanda ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

2/10 - 너무 별로예요

chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I cannot believe the attitude of the front desk. There were no complementary sayings when we arrived is attitude or show the meaning of degrading I will never called this place again.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello chris,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 - 훌륭해요

herbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello herbert,Thank you for your exceptional rating! We are delighted to have provided you with an incredible experience during your stay. We look forward to exceeding your expectations again in the future!

8/10 - 좋아요

Andrew

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Andrew,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Donna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello Donna,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4/10 - 별로예요

Robert

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No thrills
Its really outdated, oddly decorated and a the mattress sits on a metal frame. The room had an odd odor, strong odor but not rotten.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Robert,We apologize for any inconvenience caused. Please inform our reception desk about any concerns, and we will do our best to address them promptly.

2/10 - 너무 별로예요

Christopher 님, Imperial Beach

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire AC cover was spray painted with expletives in black. Burns in carpet and sink. Shower head and handle kept falling off. Weird odor. Smell coming from drain in sink. Window blinds were destroyed. Stains all over carpet.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Christopher,We apologize for the inconvenience caused during your stay. Please rest assured that we take these matters seriously. Our team will work promptly to address the issues mentioned to ensure a pleasant experience for all our guests.

2/10 - 너무 별로예요

Brenda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Brenda,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 - 별로예요

THOMAS

단체 여행
별로예요: 청결 상태
Sinky
The hallway and rooms have a very stong overwhelming chemical smell. Room door additional lock removed. Window not closed.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hi Thomas,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in the hallway, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

Allison

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Hello Allison,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Dora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendy and clean
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Dora,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Please do consider us again on your next visit to the area.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needs a major renovation. Our room had a metal platform to hold the mattress which made bang when you got up, a corner green vinyl seat from a 1960’s sectional, an outside chair and a dirty old “loveseat”. I wore my light gray socks while there and the next day they were chocolate brown. On the plus side, no bedbugs…we stripped the bed down to the mattress based on other reviews. If you park there long term, the manager holds your key until you return. You get what you pay for but we’ve stayed in other budget friendly hotels and didn’t have this experience. Stay away!
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello John,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

4/10 - 별로예요

Isaac

좋아요: 청결 상태
별로예요: 직원 및 서비스
It was a nice stay, but limited parking
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 30일
Hello Isaac, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.