실내 수영장

페어필드 인 & 스위트 바이 메리어트 캔자스 시티 리버티 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 423개 이용 후기 중 184개" "
평점 8 - 좋아요. 423개 이용 후기 중 131개" "
평점 6 - 괜찮아요. 423개 이용 후기 중 57개" "
평점 4 - 별로예요. 423개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 423개 이용 후기 중 17개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Kailey

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hallways smell of mold and rooms are pretty small
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice. The bed was fantastic. Room was clean. Would recommend.
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 12일
Thank you for choosing to stay with us we hope you enjoyed your stay and we would be more than glad to see you again in the future!

8/10 - 좋아요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was comfortable and the beds were comfortable as well
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 12일
Thank you for your review we hope to see you again in the future! Please let us know if we can assist you with any future reservations!

6/10 - 괜찮아요

Jenifer

연인과의 여행
We booked this property because they had a hot tub. After a long day on the road, we went to check in and the hot tub was not working. We asked for a discount with no reply from the person at the registration desk.
2024년 2월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 13일
We apologize for that inconvenience, unfortunately we could not grant a discount to you for a maintenance problem. We would have to do that for everyone and we simply cannot do that. Our front desk does have it posted that the hot tub is down, and should have verbally reminded you at check in. Again we do apologize for that inconvenience, we do hope to see you again in the near future. Have a Great day!

2/10 - 너무 별로예요

Donna 님, Mehlville

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager lied to me saying that she was going to give me a free night at a Marriott hotel and that was supposed to be done and it hasn't been done. I would never stay a that place. Plus, the pool and hot tub was not working either. And that why we stayed there.
2023년 12월에 3박 숙박함
답변 제공: fd 님, 2024년 2월 27일
I do apologize for that inconvenience unfortunately the pool and hot tub were down for maint. with safety issues. And apologies are stowed upon your for the lack of communication on the office team I will see if we can't get our new management to award you some bonvoy points for this mishap. Have a great day!

8/10 - 좋아요

Brian

2024년 1월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 13일
Thank You for choosing to stay with us we hope you enjoyed your stay and look forward to seeing you in the near future.

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and pleasant
2023년 12월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 19일
Thank you for your review we hope you enjoyed your stay with us and choose to come back in the near future!

4/10 - 별로예요

Cody Van

아이를 동반한 가족 여행, 출장 여행
별로예요: 편의 시설/서비스
The staff we encountered were great, but the facility itself left a lot to be desired. The hot tub was closed for yearly maintenance and the pool was tiny. The hot water would shut off several times while you were in the shower and the bathroom design was small and cramped. We were on the first floor and the curtains were sheer so people could see in.
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 19일
We apologize for any inconveniences this has caused you, unfortunately the hot tub being down was out of our control as we were waiting on the proper part to arrive to get it back up and running. We will take into consideration the thing that need to be looked at as were about to be having a hotel renovation soon. Thank you for staying with us we hope to see you again in the near future.

4/10 - 별로예요

Blaine

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot tub was not usable. The heater for the pool was broken. The rooms were not cleaned thoroughly and the staff were not very knowledgeable. The staff was literally arguing over how to check in a customer when I was attempting to check in. I do not recommend.
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 13일
We apologize for any unsettling things that might have accrued during your visit, I can assure you the front desk attendants were not arguing over how to check guest in they are simply just being trained on how to do so. And lastly I sincerely apologize for the hot tub being out of order and everything not to your liking we are about to go through a hotel renovation in the spring and we look forward to seeing you again in the near future. Have a Great day!

8/10 - 좋아요

Ivie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 19일
Thank you for your review we greatly appreciate it, and hope to see you in the near future!

10/10 - 훌륭해요

Tiffany

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Tony

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
After I booked the room i sent a message to Fairfield inn to ensure my rooms were handicap accessible, they said they would put add it to my portfolio. I assume that meant they would get me an accessible room or let me know if it was available. Apparently it did not. Once we got there I was told they did not have double rooms that were accessible. There were 6 individuals in my party, so I requested 2 double rooms, one being accessible. My son is 22 years old with cerebral palsy and wheel chair bound. The rooms they gave us he couldn't even turn around. The bath had no grab bar for him to hold on to. His showers consisted of using a cup to rinse him, no shower head with a hose. The hotel did offer us an accessible suite that had two king beds with a roll in shower. Turned that down because all six of us were near adult age and three to a bed was unacceptable. I booked the room about 2 months out to ensure availability during the thanksgiving weekend. If they had informed me that they didn't have a double that was accessible I would have found a different hotel. I guess that part didn't make it in my "portfolio" We ended up leaving a day early. This is not the first time I booked what I thought was an accessible room only to find out it wasn't. I always get the standard reply "we are so sorry" "but nothing else is available"
2023년 11월에 4박 숙박함
답변 제공: Courtney 님, 2023년 12월 2일
I do apologize for that misunderstanding that took place, I do hope this doesn't stray you away from staying with us, I will converse with the front desk associates and see where this went wrong in booking. We do usually respectfully inform our guests that booking on the Marriott Bonvoy app is more prominent when it comes to accessibility requests but that does not steer away from the associates helping to make sure that is what's granted. Again I do sincerely apologize and hope you choose to stay with us in the near future.

10/10 - 훌륭해요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful
2023년 11월에 3박 숙박함
답변 제공: Courtney 님, 2023년 12월 2일
Thank you so much for your feedback we greatly appreciate it. If you need any help in the future with upcoming stays please do not hesitate to reach out the front desk associates will be more than glad to assist you! Have a great day!

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 11월에 4박 숙박함
답변 제공: Courtney 님, 2023년 11월 22일
Thank you so much for your feedback we greatly appreciate it, we hope to see you again in the future!

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Checking in was a issue as I waited a good 15 minutes before being acknowledged I was even there. What looks to be a problem taken place when one group of families had the desk personal and office personal tied down with there personal problems.
2023년 11월에 3박 숙박함
답변 제공: Courtney 님, 2023년 11월 19일
I do apologize for that unfortunate turn of events, I can assure that will be handled and passed on to our General Manager. I do hope you enjoyed your stay with us and hope to see you again in the near future. Please let us know if we can be of any assistance for you.

6/10 - 괜찮아요

Vicky 님, Staten Island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our room had a leaky window which made the room smell moldy and feel dank. Our TV didn’t work and the pool was closed our first day. However, the staff was great and fixed the TV and the pool did open.
2023년 10월에 4박 숙박함
답변 제공: Courtney 님, 2023년 11월 4일
I am sorry to hear about that window leaking, I do apologize for that inconvenience we will have the maintenance man look into this. We do hope to see you again in the near future.

10/10 - 훌륭해요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Courtney 님, 2023년 11월 4일
Thank you so much for your review we greatly appreciate it and hope to see you again in the near future.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location.
2023년 10월에 6박 숙박함
답변 제공: Courtney 님, 2023년 10월 21일
Thank you for staying with us and leaving a review we appreciate it, and hope to see you again in the near future! Have a great day!!!

10/10 - 훌륭해요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
were able to check in early
2023년 10월에 1박 숙박함
답변 제공: Courtney 님, 2023년 10월 15일
Thank you for taking the time to give us a review we appreciate it so much! We are so glad that you enjoyed your stay with us and hope to see you again in the near future, please let us know if we can assist you in any way with future reservation!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place in liberty
Friendly staff. Plenty of places to eat nearby. Room was comfortable. Just off the highway but didn’t hear any noise.
2023년 10월에 2박 숙박함
답변 제공: Courtney 님, 2023년 10월 9일
Thank you so much for your feedback on your stay with us we are happy you enjoyed your stay! And look forward to seeing you again soon! Please reach out if you need any help booking with us in the future we will be more than glad to assist you! Have a great day

2/10 - 너무 별로예요

Donald

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Courtney 님, 2023년 9월 30일
Thank you for your feedback, Have a great day.

10/10 - 훌륭해요

Dianna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the room we reserved was the single king size bed - the room was a bit smaller than we are used to - we usually get a double queen bedroom which is a bit roomier! The price for our stay was very reasonable and if we return to the area we would rebook with Fairfield Inn & Suites by Marriott Kansas City Liberty without batting an eye. The room was very clean as well as the rest of the property at this location. The staff was extremely friendly and the free breakfast was surprisingly done well. We stayed for 6 days and each day the food varied but there was a nice variety of options to choose from. The location is great - lots of shopping and restaurants available in very close proximity which is a real plus Thanks to all at this location for making our stay so enjoyable!
2023년 9월에 5박 숙박함
답변 제공: Courtney 님, 2023년 9월 10일
Thank you Dianna for choosing to stay with us here at Liberty Fairfield! We really do appreciate your feedback and apologize that the room was a little bit to small. We are so pleased that you enjoyed your stay with us and look forward to seeing you again! Have a great day!!

10/10 - 훌륭해요

Stephen

2023년 8월에 3박 숙박함
답변 제공: Courtney 님, 2023년 9월 16일
Thank you Stephen for staying with us we hope that you enjoyed your stay! And look forward to seeing you in the future. Have a great day!

10/10 - 훌륭해요

Azshwee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, and staff is courteous. Would stay again.
2023년 8월에 3박 숙박함
답변 제공: Courtney 님, 2023년 8월 25일
Thank you so much for staying with us we really do appreciate you and your business. Also we look forward to seeing you in the future! Have a good day!

2/10 - 너무 별로예요

Jason

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the hotel contacted us cancelled reservation
2023년 8월에 2박 숙박함
답변 제공: Courtney 님, 2023년 8월 31일
I'm sorry for any inconveniences this has caused you, we hope you will choose to stay with us in the future.

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Above average
Above average hotel in a decent area. Lots of local shopping and food options available. A short car ride into the city.
2023년 4월에 3박 숙박함
답변 제공: Courtney 님, 2023년 8월 25일
Thank you for your business and choosing to stay with us here at Fairfield, we look forward to seeing you in the future! Please reach out if you need any help or accommodations on any future stay's. Have a good day!

10/10 - 훌륭해요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Courtney 님, 2023년 8월 25일
We appreciate you staying with us and hope everything was to your liking, we look forward to seeing you again in the future. Have a good day !

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Location
Great location near lots of restaurants and shopping, some even walkable. Slightly off the main drag, so it's mostly quiet. Had no trouble parking. Room with king bed was on the small side but workable. Bathroom could not have been any smaller and still usable. If I were fatter, I would not have been able to go into the bathroom and still close the door - there just wasn't room. Water pressure in the shower was good. Hot water was near instant. Appreciated the useful on-screen tv guide. Would stay at this location again.
2023년 8월에 4박 숙박함
답변 제공: Kathy P 님, 2023년 8월 14일
Thank you so much for staying with us and your review. We appreciate the review.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend in KC
Very nice staff at check-in, out, and in breakfast area. Room was a smaller footprint, as was bathroom, but everything worked to expectations.
2023년 7월에 1박 숙박함
답변 제공: Courtney 님, 2023년 8월 16일
Thank you for choosing to stay with us we do appreciate your feed back and will take that into consideration for future renovations.

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient and clean. Good breakfast
2023년 7월에 1박 숙박함
답변 제공: Kathy P 님, 2023년 8월 14일
Thank you so much for the review! We appreciate you!

8/10 - 좋아요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Courtney 님, 2023년 8월 16일
Thank You for choosing to stay with us! We hope you enjoyed your stay, thank you for reviewing us.

10/10 - 훌륭해요

kimball b

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2023년 6월에 3박 숙박함
답변 제공: Kathy P 님, 2023년 8월 14일
Thank you so much for the review! We appreciate you!!

8/10 - 좋아요

Donita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Courtney 님, 2023년 8월 16일
Thank you for choosing to stay with us we do appreciate it and hope you enjoyed your stay with us. Also thank you for leaving a review on our hotel this helps us tremendously.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Disappointing
Handicapped rooms are so far from the doors and they don't have enough handicapped parking. Room was incredibly small. I can't imagine getting a wheelchair in there.
2023년 6월에 2박 숙박함
답변 제공: Courtney 님, 2023년 8월 16일
We apologize for the inconvenience this has caused you, we hope you enjoyed you're stay with us other wise. Also thank you for the feedback we do greatly appreciate it and will take it into consideration for revamping changes to the property.

8/10 - 좋아요

Beverly

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Cierra

2023년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Patrick 님, Lake In The Hills

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's in a great location. Easy access to highways and local shopping. The staff was friendly and accommodating
2023년 5월에 5박 숙박함

4/10 - 별로예요

Susan

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

marc

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure what the bad reviews are about. You can't control other peoples actions. Great area with great places to eat. Hotel staff were very accommodating and the beds were super comfortable.
2023년 4월에 3박 숙박함
답변 제공: Courtney 님, 2023년 5월 1일
Thank you for your review on our hotel and your stay with us. We greatly appreciate it and hope to see you again. If you need anything in the future please don't hesitate to reach out with us we would love to get you some great rates!!

10/10 - 훌륭해요

Missy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night out
Overnight stay to attend a concert
2023년 3월에 1박 숙박함
답변 제공: Courtney 님, 2023년 5월 1일
Thank you for your review on our hotel and your stay with us. We greatly appreciate it and hope to see you again. If you need anything in the future please don't hesitate to reach out with us we would love to get you some great rates!!

10/10 - 훌륭해요

Joanne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was outstanding. We were so impressed by the kindness, warmth, helpfulness and professionalism of the staff especially Cathie and Cindy. They are so amazing, kind and helpful.
2023년 3월에 2박 숙박함
답변 제공: Teri Johnson-General Manager 님, 2023년 3월 31일
Joanne,Thank you for taking time to rate your recent experience with us at Fairfield by Marriott Kansas City Liberty. I appreciate you recognizing our incredible staff. Teri JohnsonGeneral Manager

10/10 - 훌륭해요

Tammy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Courtney 님, 2023년 5월 1일
Thank you for your review on our hotel and your stay with us. We greatly appreciate it and hope to see you again. If you need anything in the future please don't hesitate to reach out with us we would love to get you some great rates!!

10/10 - 훌륭해요

Leon 님, St. Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy
2023년 3월에 1박 숙박함
답변 제공: Courtney 님, 2023년 5월 1일
We thank you for choosing to stay with us here at Fairfield Inn by Marriott Kansas City! Also we appreciate your review on our hotel it means a lot. If there is ever anything we can help you with please don't hesitate to reach out! Best Wishes!

4/10 - 별로예요

Audra

연인과의 여행
별로예요: 직원 및 서비스
The stay was fine until I tried to leave in the morning and realized someone stole my catalytic converters off my truck while in the hotel parking lot. Another guest tried to stop these people and reported it to the front desk… the night staff reported it to the police who never showed up. In the morning when I realized this happened- the front desk staff was no help to me. Told me I would have to wait until the afternoon for the GM to show up. They wouldn’t even tell me what time this crime happened. Literally NO service recovery. I won’t stay at a Fairfield Marriott again or go back to KC. A horrible deal and the hotel should have done something to make the situation better.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

RANDY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

4/10 - 별로예요

Omeka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room tiny, does NOT sleep 4, toilet was clogged and messed up the entire stay, elevator was broken for an entire day which does not work when you’re on the 2nd floor and partially disabled. Room door did not shut all the way without having to be forced closed. The staff was great, breakfast options were great.
2023년 2월에 3박 숙박함

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
This was the smallest hotel room I have ever stayed in . Disappointed!!
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Very friendly staff. Hotel was very clean. Breakfast was very good.
2023년 1월에 1박 숙박함

8/10 - 좋아요

Issac Smith

2022년 12월에 1박 숙박함