저녁 식사 제공, 미국 요리

베스트 웨스턴 플러스 캔자스 시티 스포츠 컴플렉스 호텔 여행 후기

3 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 340개" "
평점 8 - 좋아요. 1003개 이용 후기 중 292개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 156개" "
평점 4 - 별로예요. 1003개 이용 후기 중 119개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 96개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were consistently friendly and helpful throughout my stay.
2024년 4월에 1박 숙박함
답변 제공: Justin 님, 2024년 4월 23일
Thank you for staying with us :)

10/10 - 훌륭해요

April

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful
2024년 4월에 1박 숙박함
답변 제공: Justin 님, 2024년 4월 22일
Thank you for staying with us :)

10/10 - 훌륭해요

Kourtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great! Very kind and courteous
2024년 4월에 1박 숙박함
답변 제공: Justin 님, 2024년 4월 22일
Thank you for staying with us :)

8/10 - 좋아요

Rich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small rooms
2024년 4월에 1박 숙박함
답변 제공: Omar A 님, 2024년 4월 23일
Thank you for taking time to share your feedback with us. We appreciate you bringing this to our attention

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Omar A 님, 2024년 4월 19일
Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your experience with us. We are looking forward to welcoming you back again to our hotels.

6/10 - 괜찮아요

Heidi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel was clean and had friendly staff. The breakfast bar is nice! We also appreciated how close it is to Arrowhead stadium! We able to make it across the street to stadium in under 10mins and didn’t have to mess with parking!
2024년 4월에 1박 숙박함
답변 제공: Omar A 님, 2024년 4월 15일
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and the breakfast buffet was nice. Thank you again for your kind words and we look forward to welcoming you back...

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel to stay at if ur attending an event at kaufman or arrowhead
2024년 4월에 1박 숙박함
답변 제공: Omar A 님, 2024년 4월 14일
Thank you so much for your kind words about our hotel. We are delighted to know that you enjoyed your stay with us. Thanks again for everything and we hope to welcome you back again..

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, close to the event. Great staff.
2024년 4월에 1박 숙박함
답변 제공: Omar A 님, 2024년 4월 6일
Thank you for choosing to stay with us and I am glad to hear your stay with us was great. We look forward to welcoming you back to the hotel in the near future. WHAT A WONDERFUL REVIEW...

8/10 - 좋아요

Pete

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was friendly. The pool was warm and clean. The room was ok, not great, but was a nice sleep for sure.
2024년 3월에 1박 숙박함
답변 제공: Omar A 님, 2024년 4월 2일
Thank you so much for taking time to share your experience with us. We are delighted to hear that you found our staff to be friendly. We are also pleased that enjoyed the pool. We look forward to welcoming you back again...

6/10 - 괜찮아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Average room. Bed was nice. Older building and in a busy area.
2024년 3월에 2박 숙박함
답변 제공: Omar 님, 2024년 3월 30일
Thank you so much for taking the time to share your experience with us.

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Short trip to T-Mobile Center. Convenient.
2024년 3월에 4박 숙박함
답변 제공: Omar 님, 2024년 3월 30일
Thank you for taking the time to share your feedback with us. We appreciate your loyalty and look forward to welcoming back again.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly staff. Good breakfast spread.
2024년 3월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 3월 18일
Thank you for your very kind review. We hope to see you again.

10/10 - 훌륭해요

Julian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience
2024년 3월에 4박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 3월 10일
Thank you for the great review of our hotel. We appreciate it and we will share your review with the staff !

10/10 - 훌륭해요

stephane

좋아요: 청결 상태, 직원 및 서비스
Very nice
2024년 3월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 3월 4일
Thank you Stephanie. We hope to see you again.

8/10 - 좋아요

Jill

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Extremely friendly front desk staff. The rooms were a little dirty, mostly because of the age of the hotel. There were candy wrappers on the floor when we got there. Comfortable hotel, friendly staff.
2024년 2월에 2박 숙박함
답변 제공: Best Western Kansas City 님, 2024년 2월 25일
Thank you for being our guest. We will share your comments with the staff for their improvement. Please come stay with us again.

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only stayed one night ans got in late. Front staff was super nice and helpful though.
2024년 2월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 19일
Thank you for your kind remarks. We are glad you enjoyed your stay.

8/10 - 좋아요

Amera

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful
2024년 2월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 19일
Thank you Amera for the kind rating.

10/10 - 훌륭해요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 19일
Thank you for your kind rating of our hotel.

8/10 - 좋아요

Valerie N 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing and the breakfast was top notch! The alarm in the room was set for 6am from a previous guest and we got in super late so I didn’t get much sleep at all but if that hadn’t happened it would’ve been seamless. The room was clean and the ac worked well and the bed was comfortable.
2024년 2월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 19일
Thank you Valerie for your kind words about our hotel. We hope to see you again.

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pile of rocks right out front & old empty building in front of property makes it look a bit scary-ish
2024년 2월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 2일
Thank you Kim. The rocks are to fill a hole from a water main that broke during the cold snap we had. Old Burger King that closed. We don't like it either.

4/10 - 별로예요

Karen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for being our guest. We hope to see you again.

4/10 - 별로예요

Terri

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cold!
We survived the coldest game at Arrowhead, to FREEZE overnight at the hotel. Power outage had folks stuck in the elevator and we couldn’t get the heat to work.
2024년 1월에 1박 숙박함
답변 제공: Sam 님, 2024년 1월 25일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Javier Torres 님, West Melbourne

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Temperatures outside were -6F with sensation of -25F and the heater was not working and our bedroom temperature was almost 63F that is terrible when you came from the street. The doors and the hallways were very noisy. The only reason I stayed is because of the Chiefs game. Kitchen closes early considering the volume of guests. I have to asked for the sofa bed bedding in front desk and we were 3 and only 2 towels.
2024년 1월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for being our guest. We had some extreme cold weather during that Chiefs Wild Card game. So cold that the power in the entire area was out for three hours. We do apologize, but it was out of our control. That is why the kitchen was closed. Bar was open !

8/10 - 좋아요

Dakota

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great room
2024년 1월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for being our guest. We hope to see you again.

10/10 - 훌륭해요

Fletcher

2024년 1월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 19일
Fletcher - We really do appreciate your high rating of our hotel. We will keep up the good work!

2/10 - 너무 별로예요

Travis

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 22일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect spot to attend games. Walking distance, we even walked during the -10 degree game and it was no issue. They have a cool bar that fills up with fans before and after the game. Staff was great.
2024년 1월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thanks for the kind comment. Glad you enjoyed the bar, we like to have fun around here.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스
The woman who checked me in was AWESOME!! She was by herself because her colleague had just quit, and it was crazy busy with people checking in. I've never seen someone check people in so quickly and efficiently, and she was so pleasant and positive even though she was in the weeds.
2024년 1월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for your kind comment. She did a great job indeed. The associate left due to sickness. Please come stay with us again.

4/10 - 별로예요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were on the ground floor, which was nice, within earshot of the front desk. There were people having really loud conversations in the hallway multiple times throughout the night. Someone also had a barking dog that wouldn’t be quiet. If I could hear all of this from my room, then I know the front desk could hear it. I get that pets are allowed, but there has to be a sound rule or something. The front desk lady was very nice and greeted us entering & exiting the main entrance. The room was nice, but small.
2024년 1월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 18일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

John 님, Bovey

2023년 12월에 3박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

6/10 - 괜찮아요

sandi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs upgrades
We booked the hotel for New Year’s Eve day game at GEHA field. We arrived Saturday, December 30. One of the elevators was out of order and the other elevator wasn’t working properly. New Year’s Eve weekend and the elevators service was spotty. We paid $400 a night, the beds were very very comfortable, the hotel was older and needed a lot of updates to be a $400 a night room. The heater and air conditioner was working, but when you set the temperature, it didn’t shut off at the temperature you set. The door didn’t latch unless you actually pulled it closed or pushed it closed from the inside. We didn’t find this out until the next day. The staff was amazing. Everyone was very nice and helpful but again to really be a $400 a night hotel you need a lot more amenities.
2023년 12월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for your kind comments. We willrenovation use them to improve. Come back and stay again. We are the closet hotel to Arrowhead and we are in a renovation. Looking good for 2024.

10/10 - 훌륭해요

Kaitlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for that kind rating.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas Sleepover
The staff were absolutely wonderful and the room was clean and comfortable. We stayed over Christmas and the staff seemed to be enjoying the holiday and were spreading Christmas cheer. I would definitely stay here again. Thank you.
2023년 12월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for those kind comments. We hope you come back next year to spread some cheer yourself !

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you Kristen for the kind rating !

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 2월 2일
Thank you for the kind review!

8/10 - 좋아요

Paula

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

8/10 - 좋아요

Laverne

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

10/10 - 훌륭해요

Milas

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The quality people, facility acceptance, and the feeling of comfortability
2023년 12월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

4/10 - 별로예요

Erika

2023년 12월에 1박 숙박함
답변 제공: Nicole 님, 2024년 1월 18일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 - 괜찮아요

Joyce

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for your comments. We will get better because of them. We hope to have you as our guest in the future.

10/10 - 훌륭해요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

10/10 - 훌륭해요

Mike 님, Chana

2023년 12월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

8/10 - 좋아요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Customer service was great very friendly, breakfast was good with a variety of options but the bed was uncomfortable, but I’m sure we’ll be back.
2023년 12월에 4박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

4/10 - 별로예요

Destry

연인과의 여행
좋아요: 직원 및 서비스
This hotel is in a very good location for a football game. However it is way over priced for what your getting. We had no hot water and the tv only got service about half the time.
2023년 12월에 2박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Thank you for your comments. We will improve because of them. We home to have you as our guest again.

8/10 - 좋아요

jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location, Location, Location
2023년 12월에 3박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
Yes, we do have location. You can walk to Arrowhead. Closest hotel to the stadiums!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Best Western Sports Complex 님, 2024년 1월 29일
We hope to have you as our guest again in the near future.

6/10 - 괜찮아요

Rachel 님, Festus

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Friendly staff who held their cool during a busy time. Older furnishings. Nice to have a fridge and microwave in the room. Plenty of hotel parking during the football game.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to Park... Close to Shopping Areas.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함