룸, 퀸사이즈침대 2개, 냉장고 및 전자레인지 | 객실 내 금고, 노트북 작업 공간, 암막 커튼, 무료 WiFi

햄프턴 인 캔자스시티/다운타운 파이낸셜 디스트릭트 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 532개 이용 후기 중 318개" "
평점 8 - 좋아요. 532개 이용 후기 중 142개" "
평점 6 - 괜찮아요. 532개 이용 후기 중 36개" "
평점 4 - 별로예요. 532개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 532개 이용 후기 중 19개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The nicest people work at this hotel. Very clean, easy to deal with. Will stay again
2024년 4월에 2박 숙박함

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good room. Only 1 operating elevator and very slow. Breakfast was sparse. No fruit, no bread, just a few basics.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Brandon 님, Austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I wanted to rate this hotel higher but the elevator is the main reason I cannot. Only one working elevator and it was soooo slow! It slowed us down quite a bit and others were complaining about it too. Other than that the property was fine and met our needs.
2024년 3월에 4박 숙박함
답변 제공: Joseph Davis AGM 님, 2024년 3월 29일
Thank you Brandon for your review. I apologize for the delay in the elevator. We are in the process of getting the second elevator fixed and when that is completed we should be able to get the other one moving faster. Thank you again for your review and we hope to see you again soon.

10/10 - 훌륭해요

Angelee

좋아요: 편의 시설/서비스
Everyone
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager Joseph Davis 님, 2024년 3월 20일
Thank you so much for your review! We hope to see you again soon!

8/10 - 좋아요

Roselyn

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and the room was clean the city view was nice to look at
2024년 3월에 1박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
Thank you so much for choosing to stay with us! We were very glad to meet you and we are so happy that you enjoyed your stay with us. We definitely invite you back any time! Thank you again for taking the time to leave a review. Your feedback and kind words is so appreciated!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff was friendly. Clean property. Great location!
2024년 3월에 1박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
Thank you so much for choosing to stay with us! We were very glad to meet you and we are so happy that you enjoyed your stay with us. We definitely invite you back any time! Thank you again for taking the time to leave a review. Your feedback and kind words is so appreciated!

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 2월에 1박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
Thank you so much for choosing to stay with us! We were very glad to meet you and we are so happy that you enjoyed your stay with us. We definitely invite you back any time! Thank you again for taking the time to leave a review. Your feedback and kind words is so appreciated!

10/10 - 훌륭해요

Robert 님, Shoreview

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location; It's 6 blocks from the KC Convention Center.
2024년 2월에 2박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
Thank you so much for choosing to stay with us! We were very glad to meet you and we are so happy that you enjoyed your stay with us. We definitely invite you back any time! Thank you again for taking the time to leave a review. Your feedback and kind words is so appreciated!

8/10 - 좋아요

angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was beautiful and quiet but the shower water was barely warm and we could not figure out the thermostat. Property and people were really nice. Breakfast was good. Not sure we should pay $16 to park outdoors maybe if it was a parking garage that would be okay.
2024년 2월에 1박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
Thank you so much for choosing to stay with us! We were very glad to meet you and we are so happy that you enjoyed your stay with us. I agree that our new air conditioning system is a bit confusing and we are working with the company to make it a lot more understandable for everyone. We definitely invite you back any time! Thank you again for taking the time to leave a review. Your feedback and kind words is so appreciated!

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
Thank you so much for choosing to stay with us! We were very glad to meet you and we are so happy that you enjoyed your stay with us. We definitely invite you back any time! Thank you again for taking the time to leave a review. Your feedback and kind words is so appreciated!

2/10 - 너무 별로예요

Becky

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 3월 5일
I am so sorry to see that you did not enjoy your stay with us. I would love to know what we could do to improve. We want every guest to get a 10 out of 10 experience. That is our daily goal and your feedback would be very valuable.

10/10 - 훌륭해요

Courtney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Joseph Davis 님, 2024년 1월 5일
Thank you Courtney for leaving us a wonderful review! We look forward to your next stay with us!

10/10 - 훌륭해요

Faith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean. Staff was super nice and helpful. You can walk around downtown.
2023년 12월에 2박 숙박함
답변 제공: Joseph Davis 님, 2024년 1월 5일
Faith, Thank you so much for taking the time to leave us a review! I am so happy you enjoyed your stay with us! Thank you for the recommendation we hope to see you again when you are back in town!!

8/10 - 좋아요

Adrianna

2023년 12월에 1박 숙박함
답변 제공: Darryl B. General Manager 님, 2024년 1월 2일
Dear Adrianna- We are so glad you chose to stay with us and that you enjoyed your stay. We definitely hope to see you again soon! Happy New Year!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 2월에 2박 숙박함
답변 제공: Darryl B. - General Manager 님, 2021년 4월 3일
I am confused because we have not had any guests stay with us since Feb 20, 2021. Our hotel had a natural disaster and is under a complete renovation until further notice. I believe your review was for another property. Thank you!

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 출장 여행
We drove almost 4 hours to get there the hotel was closed due to the water pipe was busted .so we have to look for another hotel .and nobody contact us
2021년 2월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2021년 3월 5일
We are so sorry for your inconvenience. Yes, the main water pipe busted causing the hotel to be shut down immediately. We immediately lost power and phones or we would have immediately called. We should be reopening in roughly 9-12 months and we would love to have you stay with us when we have been completely renovated. Again, we apologize for the inconvenience.

8/10 - 좋아요

Daniel

2021년 1월에 2박 숙박함
답변 제공: Darryl B. - General Manager 님, 2021년 2월 17일
Thank you for choosing to stay with us! We look forward to having you again soon!

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 12월 22일
Thank you so much for choosing to stay with us. We are glad you enjoyed your satay and you are welcome back any time! Happy Holidays!

6/10 - 괜찮아요

yolanda 님, quad cities iowa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Because of covid, the hotel bar and other amenities were all closed up. Housekeeping only cleaned your room if you requested due to covid which we weren't told about until after day 2 of not having our room cleaned
2020년 11월에 4박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 11월 27일
I apologize about the Covid Restrictions. We will all be happy when we can resume all of our guest services. I also apologize about not being aware of the Housekeeping Policy of not entering an occupied room. We have posted signs and inserted a card into each key packet so as to explain our policy.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 11월 24일
We are so glad you enjoyed your stay with us! We welcome you back any time! Happy Holidays to you and yours!

10/10 - 훌륭해요

Sara 님, Dallas Texas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s clean and the rooms are super clean, nice and big.
2020년 10월에 3박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 11월 9일
Thank you for choosing to stay with us! We are so glad you enjoyed your stay! You are welcome back any time!

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스
No vent in bathroom and hair on sink and bathtub
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 29일
Thank you so much for choosing to stay with us! I am so sorry to hear about the hair in the bathroom. That is definitely unacceptable and not how this hotel typically is cleaned. I brag on my housekeeping staff all the time and I will definitely address this. Thank you for bringing it to my attention. Please visit us again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Great Place To Stay
This hotel was clean and in a safe area close to the streetcar. It was easy and quick to get to Power and Light and the River Market on the streetcar. The the bed was comfortable, the room was clean, and the bathroom and shower were great!
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 29일
Thank you so much for choosing to stay with us! We are so glad you enjoyed your stay and you are welcome back any time!

10/10 - 훌륭해요

Courtney 님, Orlando

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is only an eleven minute walk to P&L. Rooms are comfortable, parking could be a bit better as there are only two small lots and they maybe hold 40-50 vehicles in total.
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 26일
Thank you for choosing to stay with us! We are so glad you enjoyed your stay! You are welcome back any time!

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 26일
Thank you for choosing to stay with us! We are so glad you enjoyed your stay! You are welcome back any time!

10/10 - 훌륭해요

ShavonteNorvell 님, Springdale Arkansas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything definitely coming back I loved the scenery of the city and I loved how everything was close by
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 26일
Thank you for choosing to stay with us! We are so glad you enjoyed your stay! You are welcome back any time!

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only one elevator worked and it was extremely slow. The room we were in was very nice but we were right by the stairs on the second floor. We heard the door slam all night because nobody wanted to wait on the elevator. Also, the door to the room didn’t automatically latch behind you. Overall it is a nice, clean place with a convenient location.
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 20일
Thank you so much for choosing to stay with us! I apologize about the elevator. It is scheduled for repair. We are so glad you enjoyed your stay and you are welcome back any time!

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 19일
Thank you for choosing to stay with us. We are so glad you enjoyed your stay! Please come back and see us any time!

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 19일
Thank you for choosing to stay with us. We are so glad you enjoyed your stay! Please come back and see us any time!

10/10 - 훌륭해요

실제 이용하신 고객

2020년 10월에 2박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 14일
Thank you so much for choosing to stay with us! We are glad you enjoyed your stay and you are welcome back any time!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shower pressure was not the best. Water was also not warm
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 12일
Thank you for choosing to stay with us! I am so sorry about the water temp and pressure. We will get that fixed. Thank you for letting us know.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
It’s was very clean but when I booked, it said “city view” so I specifically chose this hotel for that because I’ve never been to Kansas City before. By far was not city view so disappointing but it worked.
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 12일
Thank you for choosing to stay with us! I am sorry that the view was not what you expected. We would love to have you stay with us again! Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location - Nicely updated!
Very nicely updated hotel. Great location near all downtown highlights - just a block from the tram. My only complaint is the elevator was extremely slow.
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 12일
Thank you so much for choosing to stay with us! I apologize about the elevator. It is scheduled for repair. We are so glad you enjoyed your stay and you are welcome back any time!

8/10 - 좋아요

M.Stewart 님, Indpls. IN

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff are amazing and the beds are so comfortable. I love the view and the location is great.
2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 12일
Thank you so much for choosing to stay with us! We are so glad you enjoyed your stay and you are welcome back any time!

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 12일
Thank you for choosing to stay with us! I wish we had more information as to why the rating was so low. We strive to give all of our guests a great experience. Please feel free to contact me directly to chat about your experience and how we can improve. Thank you!

10/10 - 훌륭해요

Vernon A.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Clean Clean
2020년 10월에 3박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 9일
Thank you for choosing to stay with us. I am so glad you enjoyed your stay and you are welcome back any time.

8/10 - 좋아요

christopher

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
reat nights rest
Hotel was excellent, location lacks a little because there’s not much around it and I didn’t feel safe walking to my vehicle parked across the street.
2020년 9월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 10월 9일
Thank you for choosing to stay with us. I am so glad you enjoyed your stay and you are welcome back any time.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 9월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 9월 23일
Thank you so much for choosing to stay with us! We are glad you enjoyed your stay and you are welcome back any time! Please stay safe and healthy!

4/10 - 별로예요

Lisa 님, Iowa

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Rooms were very small the one window in the room was a view to our hallway. No signage up anywhere to say where ice machines were. No vending machines anywhere. Only selection was a small selection at the front desk. Breakfast was horrible. You could have oatmeal but no hot water just regular tap water. Fitness room was closed due to leaking water and towels all over the floor. Valet parking was a lot across the street where you parked your own car and got charged $8 per day to park there. Not one directory in the room to see what other services were offered, what attractions were around the area, what take outs were available etc. we didn’t find the staff friendly. We stayed there because it was a Hampton Inn but this one was clearly not like all the other ones we’ve stay at
2020년 9월에 2박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 9월 7일
Lisa- Thank you for choosing to stay with us. I am sorry that your experience was not pleasing to you. Please let me clear up any confusion that there may have been. The room that you booked, the 1 King Bed, Non Smoking (Interior Window), is a cheaper room and many choose it because of this but, you are right, it is an interior room. The Treat Shop, as you mentioned, found on the first floor, has taken the place of the vending machines that Hampton Inns have had in the past. I apologize about the breakfast. Covid mandates have halted the hot breakfast buffet and Hilton has asked us to simply put a "Grab and Go' bag together consisting of an apple, a muffin or granola bar and a bottle of water. We have opened the kitchen to allow guests a broader choice of individually wrapped breakfast items. Many guests appreciate the choice rather than the bag. The carafe of hot water could be found between the bowls and the oatmeal. You are right, there is a leak in our fitness center, however, Covid mandates require the fitness center to remain closed due to social distancing. Again, I apologize for the confusion. We will all be much happier when this nasty virus is behind us and Hampton Inns are allowed to do what we are known for. Thank you again!

8/10 - 좋아요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 9월 16일
Thank you so much for choosing to stay with us! We are glad you enjoyed your stay and you are welcome back any time!

10/10 - 훌륭해요

실제 이용하신 고객

2020년 9월에 1박 숙박함
답변 제공: Darryl B. - General Manager 님, 2020년 9월 6일
Thank you so much for choosing to stay with us! We are so glad you enjoyed your stay and you are welcome back any time!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredible!! Will return again soon!
2020년 8월에 1박 숙박함
답변 제공: Darryl - General Manager 님, 2020년 8월 31일
Thank you so much for choosing to stay with us!!! We are so glad that you enjoyed your stay! You are welcome back any time!!

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for an overnight stay
Overall very good place to stay. The lobby had a faint displeasing odor. The a/c unit in the room (209) also had an annoying noise. Not obnoxious but loud enough to be noticeable. The room was cool enough that I just turned the unit off. Other than those two issues, the hotel was clean, quiet and comfortable. It was a perfect location for an overnight stay while traveling through KC.
2020년 8월에 1박 숙박함
답변 제공: Darryl - General Manager 님, 2020년 8월 31일
Thank you so much for staying with us!!! We are so glad you enjoyed your stay and you are welcome back any time!!

6/10 - 괜찮아요

Shanea

2020년 7월에 1박 숙박함
답변 제공: Darryl Bulson - General Manager 님, 2020년 8월 13일
Thank you for choosing to stay with us! You are welcome any time!

8/10 - 좋아요

실제 이용하신 고객

2020년 6월에 1박 숙박함
답변 제공: Darryl Bulson - General Manager 님, 2020년 6월 30일
We wanted to thank you for staying with us and hope you enjoyed your time at the Hampton Inn Downtown Kansas City Financial District! We look forward to having you stay with us again!

8/10 - 좋아요

Gabrielle

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Darryl Bulson - General Manager 님, 2020년 6월 30일
We wanted to thank you for staying with us and hope you enjoyed your time at the Hampton Inn Downtown Kansas City Financial District! We look forward to having you stay with us again!

8/10 - 좋아요

Treyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Darryl Bulson - General Manager 님, 2020년 6월 30일
We wanted to thank you for staying with us and hope you enjoyed your time at the Hampton Inn Downtown Kansas City Financial District! We look forward to having you stay with us again!

10/10 - 훌륭해요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: amy 님, 2020년 6월 8일
Thanks

6/10 - 괜찮아요

Joel

좋아요: 청결 상태, 직원 및 서비스
A Room With a View - Of the Hallway
Well, don't let "interior window" fool you into thinking you're going to be looking at the courtyard! "Interior Window" is hotel code for you don't have a window, there is a pane of glass with a curtain over it, looking into the hallway. It almost seems like not having a window at all might have been preferable. Each morning, my partner and I had to shower together, not because it was sensual, but because if we didn't one person would have no lukewarm water - yes lukewarm, because it was never hot - and would be left taking a polar bear plunge. Cole L, the manager, was pleasant to deal with, and the valets were very nice, but when there was no valet, Cole L was running the whole show himself, he was wearing sneakers for a reason. Overall, our stay was perfectly fine, but some more transparency on the window situation (pun intended) would have been appreciated. Location was good, walking distance to River Market, and the light rail, and a short cab or drive to Crossroads, or Westport.
2020년 3월에 3박 숙박함
답변 제공: Amy 님, 2020년 4월 6일
Thank you for staying with us at the Hampton Inn in Kansas City, MO. We greatly appreciate your feedback and are glad that your overall experience was satisfactory. We apologize if the room was not up to par for both yours and our standards. As a valued guest, you deserve nothing but the best. Therefore, we hope to see you again soon and look forward to making your next experience much more pleasant. Thank you again and happy travels!