외관

하얏트 플레이스 캔자스시티/오버랜드파크/컨벤션센터 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 657개" "
평점 8 - 좋아요. 1000개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 60개" "
평점 4 - 별로예요. 1000개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 22개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was amazing and we will definitely be back to this property
2024년 4월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 20일
Hello Cindy, thank you for staying with us and sharing your experience. It was a pleasure to host you and we are happy to know our team provided excellent service. We look forward to welcoming you back during your next visit Kansas City.

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Missed the fact that the room didn't have a microwave in it to warm up coffee, etc. Also no drawer space for clothes and the bathroom where the shower/toilet was is very small and you had to step all the way in to be able to close the door.
2024년 4월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 20일
Hello Cathy, thank you for staying with us and taking the time to leave a review. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize for the inconvenience caused by the lack of a microwave in your room, limited drawer space for clothes, and the small size of the bathroom. We understand how important it is to have amenities that meet your needs, and we regret that our room fell short on these points.Microwave: While our rooms do not feature microwaves, we do have a few on hand that can be given upon request.Bathroom Size: We understand the tight quarters in the bathroom can be frustrating. Unfortunately, due to the historic nature of our building, significant modifications to the bathroom layout are not feasible at this time. However, we will explore options to potentially maximize space utilization within the existing footprint.Thank you again for your feedback. We hope you will consider giving us another opportunity to welcome you back during future travels.

10/10 - 훌륭해요

Bobbi

좋아요: 직원 및 서비스
I booked the wrong room and they graciously moved us to another without hesitation. It was very much appreciated.
2024년 4월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 4월 17일
I am delighted that our staff was able to assist you with making this change to your reservation. We look forward to seeing you again in the future. Thanks for your feedback.

4/10 - 별로예요

Patrick

가족 여행
별로예요: 숙박 시설 상태 및 시설
Property was under renovation and we were not notified.
2024년 4월에 3박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 4월 10일
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 6일
Hello Greg, thank you for staying with us and sharing your experience. We hope to see you during your next visit to Kansas City!

8/10 - 좋아요

Madhavi

2024년 3월에 2박 숙박함
답변 제공: Greg 님, 2024년 4월 18일
Thank you so much for staying with us & if you choose to come back, we'll have a brand new renovated hotel for you to stay at.

8/10 - 좋아요

Kyle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was under renovations when r stayed there but the workers were respectful and be too disruptive. Water pressure was not very good though.
2024년 3월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 3월 29일
Thanks for staying with us! We appreciate your feedback and hope to see you again in the future.

2/10 - 너무 별로예요

Daisy

2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 13일
Hello Daisy, we are sorry to hear your stay was anything less than satisfying. If you would like to share more information regarding your most recent stay, please contact us. It was a pleasure to host you and we hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

Matthew

2024년 3월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 4월 10일
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

2/10 - 너무 별로예요

Carlos D.

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 22일
Hello Carlos, thank you for staying with us and sharing your experience. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 - 괜찮아요

Julie

2024년 3월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 4월 6일
Hello Julie, thank you for staying with us and sharing your experience. we apologize if your stay was anything less than satisfying. If you would like to share additional details about your stay, please feel free to contact us. Again, we apologize for any inconveniences faced during your stay and hope to see you during your next visit to Kansas City.

6/10 - 괜찮아요

Keith

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Lots of construction going on. Made it a bit unclean. And the water pressure in our room was so bad we barely got a stream out of it. Maybe it will be better once the construction was done. I also booked a king. Room was very small and that was not a king bed. Bathroom was so small it's hard to close the door.
2024년 2월에 4박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 26일
Thank you for staying with us. We appreciate your feedback and will be sure to share your comments with our team. I apologize for the disruption from construction and look forward to sharing a new product once the renovation is completed.

10/10 - 훌륭해요

Nic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 2월 16일
Hello Nic, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!

8/10 - 좋아요

Diana

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Construction going on.
2024년 2월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 13일
Thank you for staying with us recently! We appreciate your feedback and look forward to seeing you again soon.

6/10 - 괜찮아요

bruce

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 4박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 3월 20일
Hello David, thank you for staying with us and sharing your experience. We hope to see you again during your next visit to Kansas City!

8/10 - 좋아요

Cristy

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Carol

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Being remodeled.
Being remodeled so lots of construction.
2024년 1월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Daniel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Under renovation
2 inches of water backed up after a short shower. They switched us to a different room
2024년 1월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Squirrely's LLC

좋아요: 청결 상태, 직원 및 서비스
The breakfast was surprisingly good. A large portion of the hotel was under construction so it wouldn't be fair to give a bad review on property condition. What I did see of the property was nice and I'm sure the new remodeling will be even better once finished. It wasn't a hassle. The staff was very helpful and courteous.
2024년 1월에 2박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

4/10 - 별로예요

David

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were not informed that the hotel is under construction, the fitness center was closed, dining was not an actual restaurant with decent food. The hotel was dirty and old. We were here for business so it was very disappointing and not at all convenient.
2024년 1월에 4박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

6/10 - 괜찮아요

Amith

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Zach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, convenient and the staff is amazing.
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 17일
Hello Zach, thank you for staying with us and sharing your experience. We are happy to know your stay was most enjoyable and will share your kind words with our team! We look forward to seeing you again in the near future.

10/10 - 훌륭해요

David

좋아요: 숙박 시설 상태 및 시설
Nice rooms
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 17일
Hello David, thank you for staying with us and sharing your feedback. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best place to get good sleep and close to medical
I came in the night before since i live 4 hours away, for surgery. The front office staff was most a amazing when we arrived Definitely will.stay again in the arwa
2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 17일
Hello, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! We look forward to hosting you again in the near future.

8/10 - 좋아요

Gavin

2024년 1월에 3박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Harlan

2024년 1월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 17일
Hello Harlan, thank you for staying with us and sharing your experience. We look forward to hosting you again during your next visit to Kansas City.

10/10 - 훌륭해요

Nicole

2024년 1월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super place at great price
Every person there is so very helpful. This room we got this most recent time was even more comfy than last time. The best beds!!!!
2023년 12월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 5일
Hello Barbara, thank you for stating with us and sharing your experience. We are happy to know that your stay was most enjoyable. It is our hope to welcome you back during your next visit to Kansas City!

10/10 - 훌륭해요

Melinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet place to stay! They are currently remodeling, but it's on the opposite side of the hotel. Several parts of the rim had been updated. It was clean and quiet. Breakfast options were great. Staff was very friendly and courteous. Great area with easy access.
2023년 12월에 2박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 5일
Hello Melinda, thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 - 좋아요

Veun 님, Olathe

2023년 12월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel !!
This hotel is tucked away in a business park, so it is quiet and off the main road. They are doing some remodeling onsite. The staff said they are upgrading the bathrooms. The staff is very friendly and helpful. You can order food at the front desk to take to your room. The pizza and burger we ordered were good and ready in a timely manner. We would definitely stay there again.
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2024년 1월 5일
Hello Charles, thank you for staying with us and sharing your feedback. It is great to hear you enjoyed your stay. We look forward to welcoming you back during your next visit to Kansas City!

10/10 - 훌륭해요

Lori

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommend
We traveled to KC with friends for the weekend. We had a very nice stay. Even though this hotel is undergoing a renovation, everything was clean and in order. The staff was extremely friendly and accommodating. Breakfast was the standard fare and there was something for everyone.
2023년 12월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
2023년 12월에 3박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 30일
Hello Ruth, thank for staying with us and sharing your experience. We hope to see you again in the near future!

6/10 - 괜찮아요

Daniel

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 30일
Hello Daniel, thank you for staying with us and sharing your experience. We hope to have the opportunity to welcome you back in the near future!

10/10 - 훌륭해요

lillian

2023년 12월에 3박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 30일
Hello Lillian, thank you for staying with us and sharing your experience. We hope to see you again soon!

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay in Kansas city area.
we drove to Kansas city from Chicago to see family. This hotel was close to their house. the hotel is in a very safe, upscale area near lots of stores and restaurants, while being next to the main highway. despite that, it was very quiet. although they were rehabbing the hotel, there was no disruption or dust. Reception was friendly and helpful. free parking was easy and plentiful. there was a bar and Starbucks in the lobby. Wi-fi worked well. the room was spacious with sofa, desk and a small kitchen counter with refrigerator. the beds were comfortable and bedding nice. plenty of hot water, supplies and towels. it was clean and well decorated.
2023년 12월에 4박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 30일
Hello Mary, thank you for your staying with us and sharing your experience. We are happy to know your time here was most enjoyable! It is our hope we will have the opportunity to serve you again in the near future.

10/10 - 훌륭해요

Kendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was super easy, our room was very clean and comfortable, breakfast was delicious, and the staff were friendly and helpful! There is construction going on but it don’t interfere with our stay as we were gone by 8am. We will definitely stay here again when in the area. Go Chiefs!
2023년 12월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 12월 30일
Hello Kendra, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! It is our hope to welcome you back during your next visit to Kansas City.

4/10 - 별로예요

Tammy

별로예요: 숙박 시설 상태 및 시설
The hotel is under construction which was a little noisy and some dirty in some areas also the smoke alarms went off in the middle of the night for now exclamations
2023년 12월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Stacy Dierenfeldt, General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2023년 12월 19일
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2023년 12월 19일
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Dalila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little outdated but clean and friendly staff
2023년 12월에 2박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2023년 12월 19일
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2023년 12월 19일
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

8/10 - 좋아요

Sarah

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and had a great variety for breakfast. Convenient location to Drs offices.
2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 30일
Hello Sarah, thank you for staying with us and sharing your experience. We thank you for your kind words and hope to welcome you back soon!

10/10 - 훌륭해요

Fealing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it is roomy and cozy, feel likes at home
2023년 11월에 7박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 30일
Hello, thank you for staying with us and sharing your experience. We are happy that you felt at home during your stay and hope to see you during your next visit to Kansas City!

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a clean updated property. Very nice.
2023년 11월에 1박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 30일
Hello Anne, thank you for staying with us and sharing your experience. We appreciate your kind words and hope to see you during your next visit to Kansas City!

8/10 - 좋아요

HEMANTHA

2023년 11월에 1박 숙박함
답변 제공: Stacy Dierenfeldt, General Manager 님, 2023년 12월 19일
Thank you for staying at Hyatt Place Overland Park Convention Cener. We appreciate your feedback and look forward to seeing you again.

10/10 - 훌륭해요

Gek Hong

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a very pleasant stay. Breakfast is just okay though..
2023년 11월에 5박 숙박함
답변 제공: Assistant General Manager 님, 2023년 11월 30일
Hello Gek Hong, thank you for staying with us and sharing your experience. We are happy to know your stay was most pleasant. We are always interested in knowing how to improve our breakfast options. Please feel free to contact us with suggestions. Again, thank you for staying with us and we hope to be of service to you in the near future.