외관

라킨타 인 바이 윈덤 캔자스시티 레넥사 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 310개" "
평점 8 - 좋아요. 1000개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 174개" "
평점 4 - 별로예요. 1000개 이용 후기 중 118개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 112개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

2/10 - 너무 별로예요

Arham

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Hi Arham,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s the most convenient, reasonably priced hotel close to my venue. It’s comfortable and the staff are welcoming and helpful.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 23일
Hi Kathryn,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

4/10 - 별로예요

Neshone

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
Stinky
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 20일
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 - 괜찮아요

Destiny

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property was very nice but staff was no help and entered the room With my do not disturb sign on the door.
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Destiny,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.

8/10 - 좋아요

STACY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk help was very kind, room was clean, bed was comfy. Great location for shopping and eating out. I did not eat the breakfast so I can’t give an opinion on that I would stay again😁
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Stacy,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

6/10 - 괜찮아요

Tamara

Easy to get to but had a problem with noise late at night
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 16일
Hi Tamara,We regret the inconvenience caused, also you had restless nights due to the noise. We cannot change the past now; however; I assure you that we will take appropriate measures to make our hotel room sound insulation. We also ensure to accommodate you with a room distant from the highway on your next visit. We assure you the best of services on your next stay.

6/10 - 괜찮아요

RaihanAhmed

좋아요: 직원 및 서비스, 편의 시설/서비스
Open water pipe on basin ceiling and unfinished/dirty standing shower standing fitting.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Hi Raihan,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.

10/10 - 훌륭해요

Catherine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
No place to walk the dogs. Noisy but it was a very busy weekend. The room was nice enough but for the price i expected a bathroom with room to turn around. The outside was very dirty with garbage every where.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Hi Catherine,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

8/10 - 좋아요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very quiet, breakfast was good, nothing out of the ordinary.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Hi Alex,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.

8/10 - 좋아요

Sara

Good
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Hi Sara,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Arizona

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms and friendly people
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Hi Arizona,Honestly, we are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional service. We sincerely appreciate your feedback and are happy to hear you had a wonderful experience with us. I hope that we will impress you with exemplary service during future visits.

4/10 - 별로예요

Leigha

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The floor in our room had chewing gum stuck all over it. The walls had holes on the bed area and bathroom, just a gross place. Yuck
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 6일
Hi Leigha,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 - 훌륭해요

Anais

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, comfortable and quiet place to stay when needing to make a quick stop 🙂
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Hi Anais,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

4/10 - 별로예요

Jackson

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 5일
Hi Jackson,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large property. A little difficult to get to from the interstate, but thanks to Google Maps, directed me right to it.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 4일
Hi Larry,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Oscar

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was run down
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 31일
Hi Oscar,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Linda

연인과의 여행
property was clean and comfortable, reasonably priced, good hot breakfast. only problem was could not take a shower as it was to high to get into for fear of falling and toilet was so low it felt like it was for children.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 27일
Hi Linda,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services and promise to remain as committed to you as we are now. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 - 훌륭해요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful clean rooms. We slept well.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Hi Donna,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

2/10 - 너무 별로예요

Zairra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Hi Zairra,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

FLORENCE

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 7박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 26일
Hi Florence,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Gerald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will stay here again.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 24일
Hi Gerald,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!

8/10 - 좋아요

patrick

2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Hi Patrick,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Katherine

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Hi Katherine,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Laurie

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 9일
Hi Laurie,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

6/10 - 괜찮아요

Shaun 님, Topeka

가족 여행
Bathtub in the parking lot? Abandoned restaurant next to the hotel? Relatively clean and fresh smelling hallways and room. Unfortunately the room did not block much of the sound from the hallway and outside overnight. Light filtering in all the way around the room door. Had a really hard time sleeping here. The car alarm going off at 5:30 in the morning right outside of our room window really topped things off. Probably wouldn’t stay here again.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Hi Shaun,Appreciate you for bringing these issues to our attention. Please accept my sincere apology for the less-than-perfect stay. I can understand your frustration. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. These issues have been taken up with our management and we are taking committed steps to rectify them and ensure this does not happen again.

6/10 - 괜찮아요

Steve

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is nice the rooms are clean. I was disappointed that I was charged an additional $25 for early check-in. I would certainly understand it if you were super busy but they were not in rooms were available.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 17일
Hi Steve,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Gerald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will stay there again.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 16일
Hi Gerald,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 - 좋아요

Lesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s close to KUMC where my heart appts are.
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 12일
Hi Lesa,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

John

연인과의 여행
별로예요: 직원 및 서비스
The breakfast is the same everyday and if you don’t get there by 8:30 the food is gone and they do not replenish.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Hi John,Thank you for sharing your review. We apologize for the inconvenience you faced regarding breakfast. We will surely forward your valuable feedback to our team for improvements. We hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience.

10/10 - 훌륭해요

Priscilla Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and area.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 11일
Hi Priscilla,Many thanks for the review with positive comments and ratings. We are glad that you were pleased with the staff. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 - 훌륭해요

Diana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service. Quiet. Comfortable and clean room.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 7일
Hi Diana,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.

10/10 - 훌륭해요

Priscilla Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff and walkable location.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 6일
Hi Priscilla,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 7일
Hi Michael,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy on, off the interstate.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Hi Susan,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Antonio

출장 여행
Still waiting on my refund 3 weeks later
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Hi Antonio,Providing the highest level of hospitality is our number one priority. It is disheartening to read your review. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Lucie

Very good
2024년 2월에 6박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 4일
Hi Lucie,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Walter E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 14일
Hi Walter E,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 - 괜찮아요

ROBSON

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Property looks good, but the room was dirty.
2024년 2월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 29일
Hi Robson,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very helpful and friendly. The room was very comfortable and the hot breakfast was especially delicious. We were just traveling through but would stop there again commend it to our friends. Thank you!
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 4일
Hi Randy,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We would stay here again but the water in the shower was either hot or cold, nothing in between.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 30일
Hi Michelle,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 28일
Hi James,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 - 좋아요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is very quiet, very cozy, and upkept well. My room was small but inviting. This hotel sits in a great location to get around to a variety of cool places quickly. Breakfast wasn't overly exceptional but it was hot. The sink never got hot water but the shower did. Shower pressure was lacking but manageable.
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 25일
Hi Ashley,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

6/10 - 괜찮아요

Kimberly

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 24일
Hi Kimberly,Thank you for taking the time to share your rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 - 좋아요

Blake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didn't like paying the extra money for a bigger room with 2 tvs. Could only watch one tv because only one worked properly the other one would not show a picture it would play sounds but not play the show. The furnace in the room is to small or something because it ran the whole time. We stayed there. So im little upset paying more for a better room when i could literally only stay on one side. There is one more thing i need to talk to someone about but i need it to be in a private chat for the sake of the hotel.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 23일
Hi Blake,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.

4/10 - 별로예요

Douglas 'Alan'

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hallway smelled like vomit. Told clerk and nothing was done for the 3 nights we stayed there. Also, side entrance door was broken and it was never fixed.
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 18일
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 - 훌륭해요

Sandy

반려동물 동반 여행, 가족 여행
Everyone was very helpful!
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Hi Sandy,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 - 별로예요

Derek

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a very well kept property, too much money for the condition of the property. Back door broken when it was supposed to be safe. Noisy and not too clean. Not planning on staying in a Quinta again.
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Hi Derek,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 - 너무 별로예요

carmen

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La Quinta used to be a nice mid-price property. This one is worn out. The included breakfast was out of many items and there was no one available to assist-had to go get the fellow from the check-in desk to get anything. Very sub-standard. Very disappointed. Will likely NOT choose any La Quinta in future travels.
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 11일
Hi Carmen,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 9일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

2/10 - 너무 별로예요

Patrick

별로예요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 4일
Hi Patrick,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.