Thank you so much for giving a rating about your experience with us. I'm glad to see that your stay was mostly positive but I see we still have room for improvement. I will let our staff know about your rating. We appreciate your choosing to stay with us.

Thank you for your comments. We hope you still got to have a great time while you were in the area.

We are sorry to hear about your experience. We are in the middle of renovations at the hotel and we are doing our best to minimize guest interruptions. We apologize for the inconvenience.

Our apologies for the issues with the dead bolt being out after opening the door. We have notified our team so we can make the necessary changes and remedy this issue. While we did not have the ability to provide an immediate remedy, our staff were able to provide a discount for this issue. Thank you for letting us know so that we could correct it.

We are so glad to hear that you had a great stay with us and hope to see you again soon!

We are so glad to hear that you had a great stay with us and hope to see you again soon!

Thank you for your review. We appreciate your feedback and hope to see you again soon.

Thank you for your review. We are glad to hear that you had a great stay with us and hope to see you again on your next visit.

Thank you for reviewing your recent stay with us. We are so glad to hear you had a great stay with us!

We apologize that there was a pipe break that we are remediating. We are hoping to have this corrected as soon as possible. We apologize for any inconvenience.

We are glad to hear that you had a good stay with us and enjoyed your sleep. We hope to see you again soon.

I am so glad to hear that you had a great stay and hope to see you again soon!

I would like to look into this matter further. Please reach out to me via email or phone so I can look into this matter further. Thank you.

Thank you for your feedback. Our hotel is currently undergoing some renovations and I apologize that your room was impacted. We hope you visit again once these renovations are done.

Thank you for your rating from your recent stay with us. We are delighted you had a great stay and hope to see you again soon!

Thank you for your review. We are delighted to hear that you had a great stay with us and hope to see you again the next time you travel to the area.

Thank you for rating your recent stay with us. We hope to see you again the next time your travels bring you to Independence.

We are so glad to hear that you enjoyed your stay with us in your spacious room. We hope you visit us again the next time you are in the area.

We are so glad to hear that you enjoyed your stay with us. We hope you visit us again the next time you are in the area.

Thank you for your review. We are so glad to hear that you had a great stay and hope to see you again soon!

We are so happy to hear that you had a great stay with us and enjoyed our centrally located hotel in Independence. We hope to see you again the next time you come to the area.

We are so glad to hear that you had a great stay and we hope to see you again soon!

We are sorry to hear that you did not have a great stay with us due to the mattress in your guest room. Our mattresses are three years old but I know that everyone has a preference and we apologize we were unable to meet yours. We hope that despite this you give us another chance if you are ever back in the area.

Thank you for your 5 star rating. We are delighted to hear you had a great stay and hope to see you again when you travel to the area!

Thank you for reviewing your recent stay with us. We are delighted that you had a great stay despite our Front Desk Agent getting to the desk quickly. We hope to see you again the next time you travel to the area.

Thank you for reviewing your recent stay with us. We are delighted that you had a great stay and hope to see you again the next time you travel to the area.

Thank you for your review. We hope you stay with us again soon!

Thank you for letting us know about your stay. I am disappointed to hear about your stay with us. The phone system is considered part of the safety features of the room. We have corrected this issue and the bed as you reported it. Thank you for letting us know about your stay.

Thank you for the kind words and your understanding during the pipe breaks that occurred at our hotel. I'm glad to hear that didn't detract from your ability to enjoy the remainder of your stay.

We appreciate the wonderful rating for your stay. I will share this with our staff. Thanks for choosing our hotel.

Thank you for letting us know about your visit. While I'm glad to see you enjoyed the stay overall, I'm disappointed with the preventable items in need of care. I have informed our staff so we can be sure to improve our proactive care. We thank you for choosing to stay at our hotel.

Thank you very kindly for your wonderful rating. Our staff are so happy to see you had such a positive experience. Please be safe in your travels.

I am so happy to hear about your stay with us. I'm glad to hear that our service and cleanliness such a positive impact. I will share your comments with our staff. We hope to see you soon.

Thank you for letting us know about your experience. I apologize for your experience with poor condition in the hotel. I will let our staff know so we can continue to improve your experience in the future. We appreciate you staying at our hotel.

Thank you for choosing to stay with us. I am glad to hear your accommodations were clean and that the property was convenient for your stay. I will let our staff know how much you enjoyed the experience.

I am glad to see how much you enjoyed your stay with us. I will let our staff know that you enjoyed the experience. We appreciate the feedback on your stay.

Thank you for letting us know about your stay. We addressed the issues you presented during your stay. We provide respect and professionalism and expect the same during our interactions. Our last renovation completed September 2019.

Our staff will be happy to hear that you didn't want to leave. I am so glad that our rooms suites your needs so well. Thank you for reaching out to let us know.

I am so glad to hear that our staff treated you well. I'm glad to hear you chose us for your plans. I will let our staff know about your stay.

I am disappointed to hear about your poor experience with us. Our staff aim to provide you with the best possible experience free of any detractors. I have let our staff know about these lapses in service, so we can correct any issues moving forward. Thank you for letting us know.

Thank you for letting us know about your stay. I am glad to hear that the kitchen helped you during the stay. Although, I am sorry to hear that your taller daughter was uncomfortable on the sofa sleeper bed. I have let our staff know about your experience so we can ensure the sofa beds are in the best possible condition.

Thank you kindly for the very positive rating on your stay. We appreciate any feedback. I will inform our staff of your high rating for the stay.

Thank you so much for rating your experience with us. I'm happy to see that you really enjoyed the experience. I will share your rating with our staff members. We hope for your safe travels.

Thank you so much for staying with us. I am happy to hear you enjoyed our alternative to dairy. We also have gluten free muffins by request. I will share your feedback with our staff.

Thank you for your rating of your stay. I am so happy to see you had such an enjoyable experience during your visit. I will share your feedback with our staff. Please have safe travels.