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수퍼 8 바이 윈덤 캔자스 시티 앳 베리 로드/에어포트 여행 후기

2 out of 5
수퍼 8 바이 윈덤 캔자스 시티 앳 베리 로드/에어포트
6900 NW 83rd Terrace, Across Zona Rosa Shopping Outlet, Kansas City, MO

이용 후기

6.6
평점 10 - 훌륭해요. 802개 이용 후기 중 151개" "
평점 8 - 좋아요. 802개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 802개 이용 후기 중 181개" "
평점 4 - 별로예요. 802개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 802개 이용 후기 중 115개" "

7.0/10

청결 상태

6.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Mackenzie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
There is a terrible moth ball smell that i asked about right when i checked in. They acted like they didn't know what i was talking about. But i could see an air purifier on the ceiling in our hall so i know they know. It was so strong of a smell. The good things was it was convenient, beds weren't bad at all and there is a v small continental bfast.
2024년 4월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 16일
Hi Mackenzie,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Janis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Font desk help so nice
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 4일
Hi Janis,We're delighted to hear that you had a positive experience with our front desk team! Providing friendly and helpful service is a top priority for us, and we're thrilled that our team members could make your stay enjoyable and memorable. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

8/10 - 좋아요

Paul Douglas 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fourth time staying here. Took some time to get hot water and little to no cold water plus low water pressure? (sink). Didn't want to lug luggage to another room so stayed in same room and didn't mention to front desk. Room only made up for 2 days of stay.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Paul Douglas, We appreciate your loyalty and feedback. Please know we take all guest comments seriously and will address the water temperature and pressure concerns internally. If you encounter any issues during your stay, we encourage you to notify the front desk promptly to ensure we can assist you promptly. We hope to welcome you back for a fifth visit soon.

6/10 - 괜찮아요

Chase 님, Clark

연인과의 여행, 출장 여행
It was not really friendly and no bathrooms unless you was in your room. The area was was not the best.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 21일
Hi Chase,Thank you for providing us with your feedback regarding your recent stay at our hotel. We have noted the issues you mentioned, such as the bathroom, the staff, and the area. We are actively working to address these concerns to ensure that our future guests have a better experience. We hope to have the opportunity to welcome you back in the future, so you can witness the improvements we have made based on your valuable feedback.

2/10 - 너무 별로예요

John-Nathan

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay at the Motel 6 around the corner if you are looking for value but want to actually be able to sleep. This is the worst mattress I have EVER slept on and the people in the hallways aren’t kept quiet by the staff. I tried laying all the pillows out long ways down the bed so I could lay on top of them hoping it would help from the terrible mattress and although it did provide a slight bit of relief from the springs in my ribs the people in the hotel were so loud I could not sleep. I informed the front desk of my experience and he was nice but nothing was done to help me out. Next time I am in town I will stay at the Motel 6 one minute away from here.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello John-Nathan, We apologize for any inconvenience caused during your stay. Guest feedback is indeed essential for the improvement of our services. We recommend contacting the management directly to address any further concerns regarding noise levels in the hotel. Your valuable comments will be shared with the team for future enhancements.

8/10 - 좋아요

Katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 23일
Hi Katie,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

4/10 - 별로예요

Linda

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Needs cleaning
the tub did not have a stopped and the underside of the tub surround above the edge of the tub was black with mold, only visible while in the tub
2024년 1월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 9일
Hi Linda,Thank you for your feedback regarding your recent stay at our hotel. We will address the issues you mentioned promptly to ensure that our guests have a comfortable and clean environment during their stay. Our housekeeping team will investigate and take necessary measures to address the concerns you raised about the mold. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

6/10 - 괜찮아요

Linaya

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 31일
Hi Linaya,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

4/10 - 별로예요

Tanya

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No running water in sink on last day. Sink was cracked all over to begin with. Water in shower NEVER got hot. Fixtures in room were rusted? The worst though was the plastic covering the mattress crackled with every movement. The bedding also wouldn't stay on the bed so every time you get out both people need to fix the corners. Poor girl at the desk didn't speak English so we felt bad for her trying to explain the water didn't work.
2023년 12월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 12일
Hi Tanya,Thank you for your feedback regarding your recent stay at our hotel. Our maintenance team will promptly address the water-related concerns in the sink and shower, and we will investigate the condition of the fixtures to ensure they are in proper working order and not rusted. Additionally, we will inspect the bedding and mattress covering to identify any necessary improvements to ensure a comfortable and restful night's sleep for our guests. We also understand the importance of effective communication and will work to ensure our team members are better equipped to assist guests in various languages. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Dustin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent. Shower never was really hot. Tv was messed up half color half black and out.
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 6일
Hi Dustin,Thank you for your feedback regarding your recent stay at our hotel. Your comfort is our priority, and we're disappointed that we fell short in providing a satisfactory experience. We take your comments seriously, and we will address the maintenance issues promptly to ensure they are resolved and do not impact future guests. We appreciate your business and hope to have the pleasure of serving you again soon.

2/10 - 너무 별로예요

Phillip

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this place was disgusting. they had a trash bag cut into pieces on top of the mattress under the sheets. bathroom had hair and left over trash from the guest before. totally shady people everywhere. smelled like a big ashtray. avoid this place.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Phillip,Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and guest comfort seriously and will address your concerns with our team. We appreciate your input as it helps us to improve our services.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 22일
Hello Guest,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

6/10 - 괜찮아요

Allan

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 20일
Hi Allan,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 - 괜찮아요

Allan

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Allan,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

4/10 - 별로예요

Daniel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 13일
HI Daniel,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

2/10 - 너무 별로예요

bryon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello bryon,Thank you for taking the time to share your feedback with us. We apologize if your experience did not meet your expectations. We value your opinion and will share your comments with our team to ensure we improve our services. Please feel free to reach out to our management for any further concerns.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 1일
Hi Rebecca,Thank you for giving us a 5-star rating! We're thrilled to know that you had a great experience at our hotel. The hotel takes pride in providing exceptional service and making our guests feel at home. We hope to have the pleasure of hosting you again in the future!

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice but the breakfast was kinda low on food.
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 31일
Hi Margaret,Thank you for choosing to stay with us, and for your kind feedback! We are delighted to hear that you had a nice stay at our hotel. Our team works hard to provide a comfortable and enjoyable experience for our guests, and it's always rewarding to know that we've succeeded in doing so. Your comments are valuable to us, and we take your feedback seriously. We will work to ensure that we maintain an adequate supply of food for our breakfast offerings in the future to better serve our guests. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Because of past experiences we were afraid to stay at another Super 8 but felt this place was WELL worth the cost. We stayed 4 nights & felt VERY comfortable. The design of the room was very spacious. Often, we are cramped. It was VERY clean & when asked for more towels there was NO issue. The free breakfast is a true conventional one so don't expect a food spread although it would be nice to have a protein added. There was NO bugs or room/hall odors. Staff was very professional & helpful. Showers were awesome. We WOULD stay there again in the furture when we go back to Worlds of Fun which was about 13 miles away. No issue for us for how well the stay went & the place being so clean. Be sure to consider them as your place to stay...
2023년 10월에 4박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 25일
Hi Laura,We are truly delighted to hear about your positive experience during your 4-night stay at our hotel. Your feedback is greatly appreciated, and we're thrilled to know that you found our place well worth the cost and felt very comfortable. We're glad the spacious design of the room was to your liking and that you found it very clean. It's wonderful to hear that our staff was professional and helpful, and we appreciate your understanding regarding the breakfast options. Ensuring a bug-free and odor-free environment is a top priority for us, and we're pleased that you experienced this during your stay. We're also happy to know that you enjoyed the showers. We value your business and look forward to hosting you again in the future.

6/10 - 괜찮아요

Victoria 님, Loffenau

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Sauber aber Renovierungsbedürftig
답변 제공: Guest Relation Management 님, 2023년 10월 24일
Hi Victoria,Thank you for your feedback. We appreciate your acknowledgment of our efforts to maintain a clean environment for our guests. Your comments regarding the need for renovation have been duly noted. We understand the importance of providing a fresh and updated atmosphere for our guests, and we are constantly working towards improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 - 별로예요

Laura

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 17일
Hi Laura,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Alma

2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Alma,Thank you for taking the time to leave us a wonderful 5-star review. We are thrilled to hear that you had a fantastic experience during your stay. Your kind words mean a lot to us and we hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Trenton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is a little bare-bones, but clean and comfortable. Minimal breakfast. Perfectly fine inexpensive place to crash.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Trenton,Thank you for your feedback! We strive to provide a clean and comfortable stay at an affordable rate. We appreciate your suggestions regarding breakfast options and will take them into consideration for future improvements.

6/10 - 괜찮아요

Charlotte

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The breakfast buffet is a joke!! Toast, 2 kinds of cereal, and a couple of packets of oatmeal
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 12일
Hi Charlotte,We aim to provide a satisfying breakfast experience for our guests, and it's clear that we fell short of your expectations on this occasion. We'll take your feedback into consideration to improve the breakfast offerings and provide a more varied and fulfilling selection in the future. We hope to have the opportunity to serve you better in the future and provide a more enjoyable breakfast experience.

6/10 - 괜찮아요

Amy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Amy,Thank you for your feedback. We appreciate hearing both positive and negative comments so that we can continue to improve our services.

10/10 - 훌륭해요

Constance

연인과의 여행, 출장 여행, 가족 여행
Front desk staff was very friendly and professional. Checkin was quick and efficient
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Constance,Thank you for sharing this honest review and feedback about our staff and comments about our front desk. We hope to someday have another opportunity to host your stay.

8/10 - 좋아요

Angela

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Angela,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 - 별로예요

Donovan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 2일
Hi Donovan,We greatly appreciate you sharing your thoughts about your recent stay with us. We're glad to know that most aspects of your stay were enjoyable. We value your input and welcome any suggestions you may have to enhance your future visits. Your feedback plays a crucial role in helping us understand both our strengths and areas for improvement. Thank you once more, and we look forward to your next visit!

2/10 - 너무 별로예요

Laura

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here
Killed 2 roaches in the room. The room smelled wet and mildew/moldy. All of my clothes smelled weird by the next day bc how much moisture was in the room. The "breakfast" had milk sitting out on the counter without any to chill it. The "orange juice" was Sunny. I would've cancelled and stayed somewhere else but there wasn't a refund policy.
2023년 9월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 25일
Hi Laura,Thank you for your feedback regarding your recent stay at our hotel. The presence of roaches, a musty smell, and excess moisture in your room are unacceptable, and we take these matters very seriously. We will conduct a thorough inspection and treatment to address any pest issues, as well as address the conditions that led to the dampness and odor in the room. We will also review our breakfast service to ensure all food and beverages are handled and stored correctly to meet the highest hygiene standards. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Billie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are always friendly when you check in! Clean rooms! We have stayed several times an very happy with this motel!
2023년 9월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 13일
Hi Billie,Thank you for your continued loyalty and for taking the time to share your positive experiences with us. We're thrilled to know that you've consistently found our staff to be friendly during check-in, our rooms clean, and that you've been consistently happy with your stays at our hotel. We look forward to welcoming you back for many more pleasant visits in the future.

4/10 - 별로예요

Levin

별로예요: 숙박 시설 상태 및 시설
Some of the lights in the room didn’t work. And the room didn’t seem clean. The service was nice and helpful.
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 11일
Hi Levin,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your compliments regarding our nice and helpful service, and we're glad to hear that our staff left a positive impression on you. Your comments are concerning, and we understand how important it is for our guests to have a comfortable and well-maintained space. Please know that we take your feedback seriously, and we will address these issues immediately with our maintenance and housekeeping teams to ensure that such problems are rectified and do not recur in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Lars-Ola

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Lars-Ola,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2/10 - 너무 별로예요

Jessy

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Need to have good customer service
2023년 9월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 9월 6일
Hi Jessy,We are committed to providing the highest level of service to our valued guests, and your feedback serves as a reminder of the importance of continually improving our standards. Rest assured that we will work diligently to ensure that our customer service meets and exceeds your expectations in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 - 좋아요

Brittani

좋아요: 직원 및 서비스
I received excellent service from both staff who I encountered checking in and out. Both named Ricky, thank you for helping me out with what I needed. Didn't like dirty washing machine, or the broken and sticky hairdryer.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Brittani,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello Linda,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to motel from interstate.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Terry,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our access. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 - 훌륭해요

Paulyanne

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean, staff was friendly. The free bread was super basic, but okay for the price. Close to lots of restaurants and Zona Rosa. I would stay again.
2023년 8월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 8월 22일
Hi Paulyanne,Thank you for sharing your feedback regarding your recent stay at our hotel. We're glad to hear that you had a positive experience overall and that you found the cleanliness of the hotel to be to your satisfaction. We're also pleased to hear that the staff was friendly and that you found the hotel's location convenient, with easy access to restaurants. Regarding your comment about the complimentary breakfast, we appreciate your input. While we offer basic options, we understand the value of providing a satisfying breakfast experience for our guests, and we'll take your feedback into consideration to enhance this offering. Thank you for choosing to stay with us and for sharing your insights. We hope to have the opportunity to serve you again in the future.

10/10 - 훌륭해요

Kennya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was close to the airport which made it easy to get there. Room was clean, we got a non-smoking room and it didn’t smell like smoke. There was also continental breakfast available. Area was a little more noisy in the morning but it was a nice area.
2023년 8월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 8월 17일
Hi Kennya,Thank you for taking the time to provide feedback about your recent stay at our hotel. We're pleased that our location close to the airport proved convenient for you. It's great to know that the ease of reaching the hotel added to your overall experience. We understand the importance of clean and comfortable accommodations, and we're delighted that your room met those expectations. We're also glad that you had the opportunity to enjoy our continental breakfast, as we believe in providing a convenient and satisfying start to your day. Thank you once again for choosing to stay with us, and for sharing your thoughts. We look forward to having the chance to welcome you back for another comfortable stay in the future.

2/10 - 너무 별로예요

Jamie

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AWFUL AWFUL AWFUL!!!!!!!! I warn you...DO NOT stay at this hotel! Dirty towels (stains and actual debris) and this hotel was FILTHY! Now my travel companion has a stye is his eye due to the uncleanliness of the room. I now question whether the bed linens were clean. MS13 gang members in hallway on our floor...we would have just left but felt unsafe doing so. TV didn't work, phone didn't work, room was as muggy as could be even with air on, had do not disturb sign out and housekeeping proceeded to knock on door and wake us up after I finally fell asleep from being up all night, didn't sleep because there was some sawing noise outside the window! NIGHTMARE on every level! Tried getting refund...hotel refused refund and had the gall to say no complaints were filed when Expedia contacted them. This was a lie...I voiced every single concern as listed above directly to hotel upon checkout. To make matters worse, don't think you're protected by Expedia if something like this ever happens! I went round and round with Expedia talking to multiple agents and they did very little to make it right.
2023년 8월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 8월 9일
Hi Jamie,We appreciate your feedback and sharing with us your concern. Rest assured that this will be shared and reviewed with management for improvements in our process and operations. It has been and will always be our goal to continue providing only the best for our guests. We hope to have another chance to host you and impress you with our changes.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 8월 2일
Hi Kevin,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

8/10 - 좋아요

JOEL

2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 25일
Hi Joel,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

8/10 - 좋아요

Mary Lou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable and lots of eating options. I appreciate the work ethic of the many foreign workers but some are nearly impossible to have a conversation with. It’s sad that we Americans have gotten so lazy.
2023년 7월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 25일
Hi Mary Lou,Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel to be very affordable and enjoyed the variety of eating options available. We also appreciate your kind words about the work ethic of our diverse team, which includes foreign workers. Our staff members work hard to provide the best service possible to all our guests, and we are glad that their efforts have been noticed and valued. We understand the importance of effective communication, and we will take your comments seriously. We will work towards improving our staff's language skills and enhancing their ability to interact with guests in a more understandable and efficient manner. Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

8/10 - 좋아요

Michael

출장 여행, 가족 여행
The location was excellent. The hotel was average. The room was clean but the breakfast was the worst I have ever experienced. Very few choices compared to other Super 8s I have stayed at before.
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Michael,Thank you for your feedback about your recent stay at our hotel. We are pleased to hear that you found our location excellent and that your room was clean. Your feedback is invaluable to us, and we will take it into consideration as we work to improve and expand our breakfast options to better cater to our guests' preferences. Thank you again for sharing your feedback, and we hope to have the opportunity to welcome you back for an improved experience.

6/10 - 괜찮아요

Jeridan

2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 8월 7일
Hi Jeridan,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 - 훌륭해요

Thea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy place
This place was very clean and it was surrounded by many amenities! Lots of eateries, bars, gas stations, and shops.. will definitely come again!
2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Thea,Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience during your stay at our hotel. Maintaining a clean and comfortable environment for our guests is of the utmost importance to us, and we are delighted that you found our hotel to be very clean. We are pleased to know that our location with its surrounding amenities was convenient for you. We strive to provide a great experience for all our guests, and our location plays a significant role in making your stay enjoyable. Thank you for the positive recommendation, and we can't wait to have you back with us for another wonderful experience in the future.

10/10 - 훌륭해요

Carolyn

2023년 7월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 18일
Hi Carolyn,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

2/10 - 너무 별로예요

Monica

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty. Bed bugs and they refused a refund
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 16일
Hello Monica,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

2/10 - 너무 별로예요

Shannon

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 4일
Hello Shannon,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 - 괜찮아요

lizabeth P

It was okay but we had new towels that had never been washed so they smelled and weren’t too absorbent.
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 12일
Hi Lizabeth,Thank you for your feedback regarding your recent stay at our hotel. One of our goals is to always provide guests with clean and fresh towels. You can rest assured that we will be taking the necessary steps to prevent this from happening again in the future. We hope to have another opportunity to welcome you and offer you an even more enjoyable experience in the future.

8/10 - 좋아요

Joleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is dated, but the rooms were cleaned daily and the staff were pleasant. The hotel was quiet.
2023년 7월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 7월 11일
Hi Joleen,Thank you for your feedback about your recent stay at our hotel. We're glad to hear that you found our rooms to be cleaned daily, our staff to be pleasant, and the overall hotel to be quiet. We appreciate your acknowledgement of our housekeeping team's efforts in keeping the rooms clean and tidy. We're also pleased to know that our staff made a positive impression on you with their pleasant and helpful demeanor. Providing friendly and accommodating service is important to us, and we're glad that our team contributed to a positive experience for you. We value your feedback and will use it to continuously improve and enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.