야외 수영장

더 솔티 카트만두 여행 후기

5 out of 5
더 솔티 카트만두
Tahachal, Katmandú 97, Nepal PO BOX 97, Kathmandu, KTM

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 80개 이용 후기 중 31개" "
평점 8 - 좋아요. 80개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 80개 이용 후기 중 14개" "
평점 4 - 별로예요. 80개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 80개 이용 후기 중 2개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고 관리가 잘 되고 있습니다.
공항에서 30분 내외 거리에 위치한 호텔로 수영장을 포함한 대부분의 편의 시설을 갖추고 있습니다. 서비스는 매우 친절한 편이며 긴 역사에 비해 깔끔하게 관리되고 있습니다.
2019년 6월에 2박 숙박함
답변 제공: Srijan Sharma 님, 2019년 6월 25일
Dear Sir Thank you for choosing our hotel, and for taking the time to write a review. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I am very pleased to hear that you enjoyed your stay, and we look forward to welcoming you back to our hotel in future. Once again thank you for the positive comments, I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay

8/10 - 좋아요

ILHYEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
:(
Restaurants in the hotel was not good enough to enjoy the meal. And fitness club was too small and dark to use.
2018년 10월에 3박 숙박함

8/10 - 좋아요

Donghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
CATEMANDOO~ CROWN
Overall it was great
2017년 4월에 4박 숙박함
Dear Guest, Greetings from Soaltee Crowne Plaza Kathmandu! It was a pleasure having you stay with us on your recent visit. I take this opportunity to thank you for your time in reviewing our hotel product and services. We at Soaltee Crowne Plaza Kathmandu are committed to consistently provide warm, efficient and comfortable stay experience to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back to our hotel. Warm regards, Upaul Majumdar General Manager – UpaulMajumdar, General Manager at Crowne Plaza Kathmandu-Soaltee

10/10 - 훌륭해요

elizabeth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent staff, great food and restaurant options with something always open.
2023년 10월에 3박 숙박함
답변 제공: The Soaltee Kathmandu 님, 2023년 10월 29일
Dear Guest,Thank you so much for your wonderful review.We are delighted to receive your appreciation and your kind commendations have been received with much gratitude by all.We're elated that you enjoyed your stay hopefully, we can help make the next one just as memorable!Sincerely,Rishi ChopraGeneral Manager

10/10 - 훌륭해요

Padam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Architectural was imagine absolutely fantastic landscape has been great I have been there before many years ago they have been update absolutely fantastic. The staff service from front desk to overall I will give 100%
2023년 9월에 3박 숙박함
답변 제공: The Soaltee Kathmandu 님, 2023년 9월 29일
Dear Guest,Thank you for the fantastic review of our Property and your kind words regarding our team. Our team members are delighted to note that they lived up to your expectations and you had an amazing experience.Feedback such as yours gives us the motivation to keep striving for better. Your kind words of compliments will be shared with our Soaltee family. again, thank you very much for such positive feedback, we look forward to welcoming you soon.Sincerely,Rishi ChopraGeneral Manager

10/10 - 훌륭해요

Fung Ting

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staffs are very friendly and helpful.
2022년 12월에 1박 숙박함
답변 제공: Vijay Nanmaran ,General Manager 님, 2022년 12월 8일
Dear Guest,Thank you so much for taking time to write us a review. Your review has given us significant motivation at what we aim to achieve as a hotelier. Our colleagues are the gems of our hotel and we appreciate you for acknowledging their commendable work. I will be sure to share your kind words to entire team of The Soaltee Kathmandu. It is always a delight to hear when our staff provides excellent service.We look forward to another visit from you and we will ensure that it will be another experience worth remembering.Sincerely,Vijay Nanmaran General Manager

10/10 - 훌륭해요

Mauro F L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nepal 2021
Hotel Excelente, café da manhã, muito bom, staff muito bom.
2021년 11월에 3박 숙박함
답변 제공: Vijay Nanmaran S 님, 2022년 2월 7일
Dear Guest, Thank you very much for taking the time to write a review on Expedia. We heartily appreciate your positive feedback, your review will help us and motivate to excel more. Sincerely, Vijay Nanmaran S General Manager

10/10 - 훌륭해요

Nirola,

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet taxi service was very overpriced.. Better to take taxi outside the hotel
2021년 10월에 1박 숙박함
답변 제공: Srijan 님, 2021년 10월 14일
Dear Sir Thank you so much for staying with us and we highly appreciated your feedback and same we have shared with team. Regards Srijan Sharma Reservations manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
All of the staff were very welcoming and accommodating. The food in each of the restaurants we tried was quite good. The Indian in particular was very good. Again serving staff were very helpful. The rooms are starting to show some age - but they are comfortable no major issues. However, both the mattress and pillows could be updated. The pillows were lumpy, not as comfortable as you'd expect in a Crown Plaza. We did request new pillows, which we brought to our room within minutes - but they were very similar to the original ones. Overall a comfortable property with good staff.
2019년 10월에 4박 숙박함
답변 제공: Upaul Majumdar 님, 2019년 10월 25일
Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I am very pleased to hear that our staff made your stay pleasant, we will be sure to pass your kind words along to our colleagues. I appreciate your feedback regarding the room amenities, we understand the inconvenience caused to you, we regret the same and have taken your feedback very seriously. In taking care of our charming 52 year old property, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Once again thank you for the positive comments, and we look forward to welcoming you back to our hotel in future. Sincerely, Upaul Majumdar General Manager

10/10 - 훌륭해요

Maitri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great welcoming hotel
Great hotel with excellent service. Common areas are very well maintained but rooms are in need of an upgrade.
2019년 4월에 1박 숙박함
답변 제공: Soaltee Crowne Plaza Kathmandu 님, 2019년 5월 23일
Dear Guest, Thank you for your review score and pleased to know that you have fully enjoyed you stay with us during your recent visit to Kathmandu. Please note that your score has been shared with the team and hope to welcome you back once again in the future. Best Regards, Hitesh Bista

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
The hotel is great! Comfortable, excellent service and very good food. I overall had a great experience.
2019년 4월에 3박 숙박함
답변 제공: Soaltee Crowne Plaza Kathmandu 님, 2019년 5월 23일
Dear Guest, Thank you for your review score and pleased to know that you have fully enjoyed you stay with us during your recent visit to Kathmandu. Please note that your score has been shared with the team and hope to welcome you back once again in the future. Best Regards, Hitesh Bista

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 3박 숙박함
답변 제공: Soaltee Crowne Plaza Kathmandu 님, 2019년 5월 23일
Dear Guest, Thank you for your review score and please to know that you have fully enjoyed your stay with us. Please note that your score has been shared with the team and hope to welcome you back once again in the future. Best Regards, Hitesh Bista

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Soaltee Crowne Plaza Kathmandu 님, 2019년 5월 23일
Dear Guest, Thank you for your review score. Please note that your score has been shared with the team and hope to welcome you back once again in the future. Best Regards, Hitesh Bista

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the place
2019년 2월에 3박 숙박함

2/10 - 너무 별로예요

Chin Hwee

별로예요: 직원 및 서비스
Extremely unpleasant stay
I’ve stayed in this hotel before and I know the condition very well. It’s old and once grand. The service I encountered was shocking.
2018년 12월에 14박 숙박함

10/10 - 훌륭해요

Gary 님, Dover, DE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful property is an oasis in otherwise teeming Kathmandu. Large, green area to stroll or just relax. Safe with tons of military and police support. Absolutely perfect staff--polite and friendly. Rooms large and well furnished. Quiet. Good shopping for souvenirs in gift shop and basement. Three very nice restaurants. Great pool area (sit and read now or swim when it's warmer). I would gladly stay there again.
2018년 10월에 1박 숙박함

8/10 - 좋아요

Francisco Javier

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

Rohaiza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Marvelous stay
It was a great stay as the staff went over and above their daily duties to make the guest happy during their stay
2018년 9월에 3박 숙박함

8/10 - 좋아요

GilbertoSantos 님, Kathmandu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Cultural experience in the hotel was a unique one.
2018년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Soaltee Crowne Plaza 님, 2018년 4월 10일
Thank You for your visit .

8/10 - 좋아요

mei ying

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
特別推薦商店街購買的佛像
像是住在加德滿都的 綠洲 房間面對大大的court yard, 綠色草地和大樹 我們是了 中餐廳和印度菜, 和好幾次西餐廳. 都堪稱不錯. 也在旅館裡的商店街 買了許多 圍巾 衣服. 特別推薦購買的佛像,是向商店街一位可愛的shop owner買的.
답변 제공: Soaltee Crowne Plaza 님, 2018년 4월 10일
Thank You for your visit .

8/10 - 좋아요

HSIU CHIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Hotel is centrally located. Easy to get places.
2017년 6월에 8박 숙박함

4/10 - 별로예요

Lari 님, Philippines

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Old Hotel with Huge Garden
We arrived during election day in Kathmandu (May 14) and we learned at the airport arrival that all taxi services are cancelled and even the tourist info desk was closed. Hence, we didn't know how to get to the hotel. A tourist guide of another group was kind enough to help us so he called the hotel and somebody arranged for our transport. We should have been informed ahead by the hotel that there will be no public transport at the airport when we arrive because of election day. If not for the helpful tourist guide we wouldn't know how to get to the hotel. Upon arrival at the hotel we were standing in the lobby for several minutes because the check-in clerk was attending to somebody else who appeared to be arguing. Since we noticed that it will take some time we interrupted and the hotel desk called the lady sitting in another desk who already saw us earlier standing and waiting at the lobby. She should have attended to us when she saw that we have been waiting for some time. Upon check-in we were given an additional key for another room in case we don't like the room assigned to us. The room they gave us was smelly, had a defective toilet bowl and some broken furniture so we checked the other room and it was newer and cleaner so we chose this one. The first room was obviously old and needed renovation and we should not have been given this one when there are better ones available in the hotel.
답변 제공: Govind 님, 2017년 6월 29일
Dear Guest, Greetings of the day ! First of all please accept my sincere apology for the discomfort caused to you during the stay. I can understand the situation wherein apologies are not convincing. I am also glad that you feel like sharing the negative experience and offer us a room to improve. Your kind words are well taken and understand that there is a need of rigorous training required on Service Behavior & Guests need. Your comments are of utmost importance for us, because meeting guest’s expectations is our main goal and we try to do our best to create excellent service for you and make your stay perfect. We continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality. Please consider this as an isolated event and We look forward to welcoming you back very soon. Once again, thank you for staying with us and hope this will not deter you from giving us another opportunity to make your stay as pleasant as possible Upaul Majumdar General Manager – Upaul Majumdar, General Manager at Crowne Plaza Kathmandu-Soaltee

6/10 - 괜찮아요

Mahesh

Poor rooms but great breakfast
The descriptions of the room was mialeading on Hotels.com website. I booked an executive rooms with 2 Double beds. When I reaches there they were 2 single beds. We were family of 3. The rooms were small with see through bathroom window. The bathroom blinders wouldnt cover the window completely so you can watch your family member using loo or taking shower - how embarrasing. This was one of their recently upgraded executive room. I asked for refund for next 2 nights but the manager refused. He finally gave us old delux room which was somewhat bigger. He provided us with extra bed - the extra bed was not comfy, it felt like a third world hospital folding bed. The room was dusty at placed and bathroom was tires looking and old with metals which were actually rusting. The shower was so so. Staff were great so was breakfast. The garden reataurant was costly with poor food quality. Next time I will avoid this hotel at all costs.

8/10 - 좋아요

Archit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Cleanliness is less than average and every morning 8am house keeping knock the door. And the club lounge is too small and food is limited.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent property - beautiful and comfortable
The hotel is beautifully maintained and we loved the gardens. Staff is extremely courteous. We had a very comfortable stay for 4 nights. Food quality needs improvement especially at the indian restaurant kakori.

10/10 - 훌륭해요

sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Ricardo

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Without wifi
If you need wifi, don't go We stayed for 3 days, and 2 days without wifi and without Tv Is not a five star hotel

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just what we needed
After 2 weeks slogging your way to Everest Base Camp this was bliss. A wonderful hotel, beautiful surrounds, great restaurants and fantastic staff who can't do enough for you. It's a 15-20 min taxi to the Thamel area and not much in the immediate surrounds but you won't want to leave.

10/10 - 훌륭해요

Gaurav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Nice hotel, staff was really helpful.

8/10 - 좋아요

Cherry Ann C 님, Manila

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Superb staff!
The staff, from the bellhops to front desk to housekeeping and yes, even the salon staff - they are warm and accommodating.

8/10 - 좋아요

joey 님, MY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
The room that tidy and clean . Staff always smile.

6/10 - 괜찮아요

joey 님, MY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel tidy n clean
The staff always smile . Room tidy and clean . Very comfortable to stay.

8/10 - 좋아요

ann 님, toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet setting in the middle of busy Kathmandu
The hotel is lovely with good restaurants. The rooms are nice, comfortable and clean. The only issue we had was construction on the floor below our floor during the day. So it was a little noisy.

8/10 - 좋아요

Duane 님, USA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Keeps Improving
The Crowne Plaza is one of the nicer Kathamandu hotels though when compared to level of quality of Crowne Plaza's in other countries it falls short. They have been working on it though. Renovations have improved areas such as the resturant.

8/10 - 좋아요

mimi 님, japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
安心のホテル
キングサイズベットが一つの部屋に宿泊。 街中にありますが、埃っぽさはなく、入口~ガーデンを見ながらエントランスがあり カトマンズのホテルでは、かなり良い方です。 朝食も、美味しく毎日少しづつ違った食材が並び、味も満足でした。 ディナーも一度食べましたが、ワインも揃っています。 地震の影響か、修復工事もしていますが、安心して泊まれるホテルです。 電気は、朝8時に切り替えしている様で一旦消えますが、すぐ復旧していました。 お湯も温かく、湯量も排水も気になるほど悪くはなかったですが、備え付けのドライヤーが 使えなかったので、☆一つ減点でした。 電気コンセントは、シェーバー用のが使えたので、スマホやデジカメの充電は大丈夫でした。

6/10 - 괜찮아요

NORIKO 님, 日本

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
会議で使用
インドとの国境閉鎖中いうこともあって、一週間に停電が9回、レストランはほとんど閉鎖、アメニティは限定的という状態でしたが、開いているレストランはとても美味しく、スタッフのサービスはなかなか良く、街中の喧騒から逃れられて、まぁまぁ快適に過ごせました。 ミネラルウォーターのペットボトルが毎日2本届けられるのはこの国では非常にありがたかったです。

10/10 - 훌륭해요

Sulochan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Rashid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Ankit 님, Bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant time at Soaltee
We had a very pleasant stay. Really enjoyed the breakfast buffet and the warmth of the restaurant staff. The bathrooms are a little dated-especially the flush system !!

10/10 - 훌륭해요

Geneva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel and good for business people
Great hotel with friendly, professional staff who performed their jobs efficiently and effectively. I was so impressed by how the staff was able to manage the many diverse groups of clientele that came in every day - from large tour groups to airline staff to wedding and conference parties to individual business travelers like me. The hotel was always full during the time I was there for 9 days, but the service never faltered. This is a well-run hotel!

4/10 - 별로예요

Angad 님, GUPTA

좋아요: 청결 상태
Worst ever view. Too formal a hotel .
Formality was the order of the day for this hotel so much so that you don't even feel welcome at this hotel. be it staff or the people at the reception they always seemed to be in a hurry to be at some place else rather than attending the customer standing in front of them. Surly not the class I expected it to be. View from the room was so pathetic that I am still wondering how could it stand so high up in list of Hotal to stay in Kathmandu. Never going back there.
Dear Guest, Thank you for taking time to provide us with your valuable feedback in Expedia.com. Please do accept our sincere apologies for the inconveniences caused during your last stay with us. We have no excuses to offer but certainly believe that we have failed to provide you the service expected from us and not been able to fulfill the promised experience on this occasion. Please be assured that we have shared your feedback not only at the Head of Department level, but also with the team members so that we can all collectively learn from this. We apologize once again and would request you to please treat this incident in isolation and non-representative of the Crowne Plaza experience and give us another opportunity to make amends. We shall ensure that you have a memorable stay with us. We look forward to the pleasure of meeting you during your next stay with us in order to personally apologize. Hotel Management Crowne Plaza Kathmandu-Soaltee

6/10 - 괜찮아요

Hristo 님, Sofia, Bulgaria

Nice international brand hotel but......
The hotel is your typical international brand hotel with huge grounds and all the amenities for international travellers. However, I found the front desk staff a bit lacking in customer service skills. It was the only hotel in my life where I wasn't greeted by the staff but a man just looked at me and said, "Passport." As if I was going through immigration!