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카와이 쇼어스 호텔 여행 후기

3.5 out of 5
카와이 쇼어스 호텔
420 Papaloa Rd, Kapaa, HI

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1034개 이용 후기 중 672개" "
평점 8 - 좋아요. 1034개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1034개 이용 후기 중 78개" "
평점 4 - 별로예요. 1034개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 1034개 이용 후기 중 16개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

JIN KYEUNG

2023년 2월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2023년 3월 20일
Mahalo for your feedback!

2/10 - 너무 별로예요

Songho

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want to sleep with cockroaches, if you like stinky smell, you like nasty beds, pls choose this hotel. There are reasons why this place is cheap. PLS DON’T GET FOOLED BY THOSE FAKE REVIEWS. This place was extremely terrible and thanks to this nasty hotel, I will NEVER visit Kauai again. However, the staffs were nice and check in&out process was fast and smooth.
답변 제공: Customer Satisfaction Team 님, 2022년 12월 21일
Thank you for sharing your feedback. We are extremely sorry to read about your negative experience and that we did not meet your expectations. We would like to address your issue with the room. Being a tropical destination, we do our absolute best to not have any bugs, insects, etc. and when we are made aware of these issues our staff remedies them straight away. Our team should have taken better care in managing your room, and in their treatment of your comfort. We are delighted to read that our staff was helpful, and that the check-in experience went smoothly. Once again, we do apologize that your stay at Kauai Shores was not a positive experience.

8/10 - 좋아요

Ji Hyoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
바닷가 바로 앞, 가성비 좋은 호텔
바닷가 바로 앞. 바닷가와 pool 앞 레스토랑 음식도 훌륭
2022년 1월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2022년 1월 19일
Mahalo for your feedback! However this is not our property.

10/10 - 훌륭해요

Jeremy 님, Centennial

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely remodeled. Great staff.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Samual

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good place to stay parking was a little dicey sometimes but we always found somewhere to park. Bikes are included with the stay which was nice their is a bike path you can take to other beaches staff are super friendly and it was easy to get anywhere on the island
2024년 4월에 7박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 18일
Mahalo for your feedback! We are happy to read that you enjoyed your stay with us and especially loved the bike rentals! We hope to welcome you back again in the future!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is centrally located so it was a great location for us to explore the island. The restaurant was very good. Even though the property has a few buildings that are currently being renovated I was not disturbed by construction noise.
2024년 4월에 5박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 18일
Mahalo for your feedback! We are so happy that you enjoyed our beautiful location and that the renovations were not disruptive! We hope to welcome you back again in the future!

8/10 - 좋아요

Conrad

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were friendly and incredibly helpful. The rooms were nice. Construction was happening the entire time on one of the buildings and it kind of brought down the vacation vibe
2024년 4월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 15일
Mahalo for your positive review! We are happy that our staff and service was great and that you enjoyed your room. We hope to have renovations concluded very soon! Mahalo for being our guest and we hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable and clean accommodation
2024년 4월에 8박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 15일
Mahalo for your kind review! We hope to have the pleasure of hosting you again in the future.

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and very nice grounds
2024년 4월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 15일
Mahalo for your feedback! We are happy that you enjoyed your stay with us and we hope to welcome you back again in the future.

10/10 - 훌륭해요

jane

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large lovely unit. Easily accommodated two grandchildren and mom and dad in one bedroom, grandparents in the other large bedroom. Beautiful grounds, grandkids loved the pool and beach and was very convenient having a grocery store across the street. Easy access to both north and south ends Kauai. Would definitely stay here again.
2024년 4월에 7박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 18일
Mahalo for your feedback! We are delighted to read that your family was comfortable on your trip. We hope that everyone had a lovely time in Kapaʻa and will join us again in the future!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only question is if the waves are calmer on the beach when the winds we experienced are minimal. Winds made the water and waves rough for swimmers
2024년 4월에 2박 숙박함
답변 제공: Dale 님, 2024년 4월 12일
Mahalo! We appreciate your positive feedback. When the winds are calm the swim is nice.

10/10 - 훌륭해요

Marie Danrochelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 10일
Mahalo for your feedback!

10/10 - 훌륭해요

Brandon 님, Santa Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the complimentary yoga on the beach was a huge plus. this is the best resort in the area we walked to the others and definitely prefer this one. the bar is superior and the live music was great. our unit had a kitchenette to save on eating out too much. strongly recommend.
2024년 3월에 8박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 9일
Mahalo for your feedback! We are delighted that you enjoyed our yoga classes and live music! We hope to welcome you back again in the future!

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room
2024년 3월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 9일
Mahalo for your kind review! We hope to welcome you back again in the future!

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds, clean and fun decor! Staff was friendly and helpful. Would stay again!
2024년 3월에 1박 숙박함
답변 제공: Dale 님, 2024년 4월 5일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

8/10 - 좋아요

Elissa

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I love the vintage vibe! The pool was great and the rooms were uniquely designed.
2024년 3월에 1박 숙박함
답변 제공: Dale 님, 2024년 4월 5일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 - 훌륭해요

CHRISTINE 님, miramar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cutest renovated hotel! Felt like if you walked in to a 1960’s hotel. Novela and Del made check in so nice, I felt like family. Had a 15 minute conversation with them. Having free valet is great. Restaurant food and views are awesome. Beach is a bit too wild to get in there but you can’t beat the view and the nightly singers are awesome!
2024년 3월에 3박 숙박함
답변 제공: Dale 님, 2024년 4월 4일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

6/10 - 괜찮아요

Gina

좋아요: 청결 상태, 직원 및 서비스
It’s a motel setting and the property description should accurately describe it. The pictures are misleading. The rooms are very small, barely large enough for 2 ppl. We only stayed one night. I couldn’t imagine staying longer with 4 of us. The staff were very friendly. Everyone is nice in Hawaii.
2024년 4월에 1박 숙박함
답변 제공: Dale 님, 2024년 4월 4일
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, and we hope that you had a beautiful time on the island.

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It was all good but the parking. The spaces have 4 inches per side. The lot is small forcing you to use valet, but it is only the cost of tips and was fine.
2024년 3월에 3박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 1일
Mahalo for your feedback! We are sorry that parking was tight at times! We hope that you had a lovely stay and will join us again on your next visit to Kauai.

10/10 - 훌륭해요

Emily Von

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I went here on our honeymoon, and we absolutely love it! The beach access was so fun, the vibe was very chill, good for families, and people who want just a calm island vacation. The pool is great, the rooms were great, we loved it!
2024년 3월에 3박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 1일
Mahalo for your feedback! We are delighted that you had a wonderful honeymoon with us. We hope to welcome you back again in the future!

10/10 - 훌륭해요

Jodie 님, Danbury

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located on the beach and the staff is awesome 😎
2024년 3월에 3박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 1일
Mahalo for your feedback! We are delighted that you enjoyed your stay and we hope to welcome you back again in the future!

10/10 - 훌륭해요

william Colby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 3월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 1일
Mahalo for sharing your positive review! We are happy that you enjoyed our service and we hope to welcome you back again real soon!

10/10 - 훌륭해요

Daniel L 님, West Linn

2024년 3월에 7박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 18일
Mahalo for your feedback!

10/10 - 훌륭해요

Irena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a well maintained property in the area. The staff are welcoming and pleasant. The only downside is that you might have trouble with finding parking at times. The parking lot fills up, especially with the fact that the property shares it with a restaurant.
2024년 3월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 28일
Mahalo for your feedback! We are happy to read that you enjoyed your stay and we hope to welcome you back again in the future.

10/10 - 훌륭해요

Stephen

2024년 3월에 2박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 18일
Mahalo for your feedback!

10/10 - 훌륭해요

Monica

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this place only inconvenience was tiny parking but they also offer free valet. Great place to stay old Hawaii feels and super close to coconut marketplace!
2024년 3월에 4박 숙박함
답변 제공: Dale 님, 2024년 3월 27일
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

10/10 - 훌륭해요

adrienne 님, Dearborn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this place is perfect. The vibe, the food, the staff. Perfect place for a sunrise!! We stayed a couple nights as a starting place after a long travel day and were sad to leave. Would stay again in a heart beat!!
2024년 3월에 2박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 28일
Thank you for sharing your positive review! We are so happy to read that you enjoyed your stay and we hope to welcome you back again on your next visit to Kauai!

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 3월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 26일
Mahalo for your kind review! We hope to welcome you back again in the future!

8/10 - 좋아요

Nina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the Lava Lava Club Restaurant was the dining option. The food, service, and atmosphere was amazing! The room was spacious and clean. The only downside was that the walls were thin and you could easily hear noise in the hallway from the bedroom.
2024년 3월에 2박 숙박함
답변 제공: Dale 님, 2024년 3월 22일
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

8/10 - 좋아요

Kim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great location for exploring the island to the North and South.
2024년 3월에 2박 숙박함
답변 제공: Dale 님, 2024년 3월 21일
Mahalo! We appreciate your valuable feedback.

10/10 - 훌륭해요

Brian

2024년 3월에 6박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 9일
Mahalo for your feedback!

6/10 - 괜찮아요

Erin 님, Manhattan Beach

2024년 3월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 4월 9일
Mahalo for your feedback!

10/10 - 훌륭해요

Wendy

가족 여행
Everyone we had contact with was so Helmand friendly
2024년 3월에 7박 숙박함
답변 제공: Dale 님, 2024년 3월 19일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

8/10 - 좋아요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff are extremely friendly and helpful
2024년 3월에 2박 숙박함
답변 제공: Dale 님, 2024년 3월 15일
Mahalo! We appreciate your valuable feedback.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Paula at the front desk was wonderful! Guest rooms are a bit dated especially the bathrooms.
2024년 3월에 1박 숙박함
답변 제공: Dale 님, 2024년 3월 14일
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

10/10 - 훌륭해요

Serena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great, very friendly, and they tend to all of your needs to make your stay. Very convenient stress-free would definitely recommend this property. The rooms are clean Very convenient. Hotels next to great shops and great food. I’ll be back for sure. :)
2024년 3월에 1박 숙박함
답변 제공: Dale 님, 2024년 3월 14일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second stay here. Great hospitality
2024년 3월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 13일
Mahalo for your feedback and for being a loyal guest to our hotel! We are so happy that you enjoyed your return visit! We hope to welcome you again in the future.

10/10 - 훌륭해요

Bret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and beautiful property.
2024년 3월에 7박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 13일
Mahalo for your kind review! We hope to welcome you back again on your next visit to Kauai.

10/10 - 훌륭해요

Antoinette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, will come back again
2024년 3월에 3박 숙박함
답변 제공: Dale 님, 2024년 3월 12일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

8/10 - 좋아요

Veronica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay and great location.
2024년 3월에 2박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 7일
Mahalo for your feedback! We are happy that you had a wonderful stay and we hope to welcome you back again in the future.

8/10 - 좋아요

Maria Tricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location. Check in was ok didn’t reiterate the what hotel has to offer like bike, yoga and etc. Some front desk staff friendly and helpful others aren’t. Close to everything. Room was ok little older, bathroom was ok, I tried to not have the room cleaned as frequently as possible however it was thoroughly cleaned. Lava lava Beach club was good … Hit and Miss on the server though… some helpful some not… Host was great… Live Band was nice. If we wanted to book again it’s because of the location and yoga. Anya was awesome.
답변 제공: Dale 님, 2024년 3월 5일
Mahalo! We appreciate your valuable feedback. We will be reviewing your concerns so we can give our guests the best service, we hope that you had a beautiful time on the island and will keep us in mind on your next trip.

10/10 - 훌륭해요

Dominic-Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property with nice beach !
2024년 2월에 2박 숙박함
답변 제공: Dale 님, 2024년 3월 5일
Mahalo! We appreciate your positive feedback.

10/10 - 훌륭해요

Abby

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great customer service and nice pool area.
2024년 2월에 2박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 3월 1일
Mahalo for your kind review! We hope to welcome you back again in the future!

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice. Good central location
2024년 2월에 3박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 2월 27일
Mahalo for your feedback! We are happy to read that you enjoyed your stay and we hope to welcome you back again real soon.

6/10 - 괜찮아요

Emily

2024년 2월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 2월 27일
Mahalo for your feedback!

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Coconut Grove shopping. Had the fish chowder. It was excellent!
2024년 2월에 1박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 2월 27일
Mahalo for your feedback! We are happy that you enjoyed your stay and we hope to welcome you back again real soon!

10/10 - 훌륭해요

Kami Renee

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was so friendly!
2024년 2월에 3박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 2월 27일
Mahalo for your positive review! We hope to welcome you back again in the future!

10/10 - 훌륭해요

Michele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel so much. Very friendly staff and we met very kind guests, too. We enjoyed the beach and the Lava Lava Beach Club.
2024년 2월에 3박 숙박함
답변 제공: Dale 님, 2024년 2월 23일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 - 훌륭해요

Becky

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommend using Kauai Shores for families! We stayed in a pool view room, ground level the first time. Loved it! Second time we stayed in a Garden view (which isn't really a garden view, just a room) with a King bed and loved that too! Really can't go wrong. Love that it is a 2 min walk to Coconut Plantation shopping center with ABC and plenty of restaurants. Staff is so happy and kind. Much aloha!
2024년 2월에 4박 숙박함
답변 제공: Dale 님, 2024년 2월 23일
We are delighted that you enjoyed it and we hope to welcome you back again in the future!

10/10 - 훌륭해요

Jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The updates to the rooms were a great touch with refillable filter water machines located around the property. Laundry service facilities were clean and easy to use. The only drawback was the parking situation as if you got back late you might not find parking or have to wait time for parking to open up.
2024년 2월에 4박 숙박함
답변 제공: Customer Satisfaction Team 님, 2024년 2월 19일
Mahalo for your feedback! We are happy that you enjoyed our room renovations and amenities! We appreciate your feedback regarding the parking lot and do offer complimentary valet services for our guests to assist. We hope to welcome you back again in the future.