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루이스 아포스톨라타 리조트 & 스파 여행 후기

5 out of 5
루이스 아포스톨라타 리조트 & 스파
Main Street, Skala, Kefalonia, Kefalonia Island

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 243개 이용 후기 중 119개" "
평점 8 - 좋아요. 243개 이용 후기 중 81개" "
평점 6 - 괜찮아요. 243개 이용 후기 중 31개" "
평점 4 - 별로예요. 243개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 243개 이용 후기 중 4개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Malory

2023년 9월에 3박 숙박함
답변 제공: Apostolata team 님, 2023년 10월 3일
Thank you for staying with us. You valuable feedback is highly appreciated.

10/10 - 훌륭해요

Malory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Apostolata team 님, 2023년 9월 21일
Thank you for staying with us. We appreciate your feedback.

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 편의 시설/서비스
The breakfast and dinner buffet can definitely do with upgrading- very bland and not much choice- desserts though are fabulous!
2023년 8월에 7박 숙박함
답변 제공: Apostolata team 님, 2023년 9월 9일
Thank you for staying with us. We are sorry to hear we didn't meet your expectations,. We work hard to try make everybody feel like homeWe hope to see you again in the future.

8/10 - 좋아요

Gursharan Kaur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: Apostolata team 님, 2023년 9월 9일
Thank you for staying with us.We appreciate you feedback.

8/10 - 좋아요

Lorenzo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura accogliente e ben organizzata, servizio pulizia camera da migliorare.
2023년 8월에 7박 숙박함
답변 제공: Apostolata team 님, 2023년 8월 26일
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

10/10 - 훌륭해요

Martin

2023년 8월에 7박 숙박함
답변 제공: Apostolata team 님, 2023년 8월 26일
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

8/10 - 좋아요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff were very friendly and always helpful, the location was peaceful and safe. The property we stayed in had a great view and was very spacious however the jacuzzi was broken, there were a lot of insects in the apartment coming from the wall at the balcony and the lounge area sofas were uncomfortable. Overall enjoyed my stay and would come back!
2023년 7월에 3박 숙박함
답변 제공: Apostolata team 님, 2023년 7월 13일
Thank you for your valuable Feedback.We will share your comments to all of our departments.Thank you for staying with us.

10/10 - 훌륭해요

Hiu Kwan 님, Sheffield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort is amazing, unbeatable view from room, restaurants and also from the pool. Sufficient sun lounges, great pool bar and cafe. Good quality food but not enough choices if you're staying more than a week. Extremely friendly and helpful staffs, especially Nik, Katerina, Lena and Kostas. Definitely will go back.
2023년 6월에 9박 숙박함
답변 제공: Apostolata team 님, 2023년 7월 11일
Thank you for your valuable feedback!We hope to see you again.

8/10 - 좋아요

mark

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Very nice but not 5 star
Family holiday. Booked the suite with private pool. Condition of hotel a little tired in parts. We had half board and the food was very mediocre. Beds were hard. They seem unable to provide bespoke hotel services (minibar stocking as a challenge, room service cost €10 per person even though breakfast was included in our stay) as this is largely an all inclusive property. It’s a little out of town and taxis are occasionally difficult to book so the hotel should provide better shuttle services. Gym is pretty inadequate and they still have a 4 person maximum capacity. Why? Pool area is great and Konstantinos at the pool bar excellent. This is a 3+ star hotel at most in my view.
2023년 6월에 7박 숙박함
답변 제공: Apostolata team 님, 2023년 7월 4일
Dear Mr. Firth,Thank you for staying with us.We are sorry we didn't meet your expectations. your valuable feedback will be shared to to the departments .Thank you

10/10 - 훌륭해요

Peter

좋아요: 숙박 시설 상태 및 시설
Ολα σουπερ
2023년 6월에 4박 숙박함
답변 제공: Apostolata team 님, 2023년 7월 4일
Thank you for staying with us.Appreciate your feedback.

10/10 - 훌륭해요

Domenico

2023년 6월에 5박 숙박함
답변 제공: Apostolata team 님, 2023년 6월 24일
THANK YOU FOR STAYING WITH US, WE APPRECIATE YOUR FEEDBACK.LOOKING FORWARD TO SEEING YOU AGAIN.

10/10 - 훌륭해요

Viktoriya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 6월에 3박 숙박함
답변 제공: Apostolata team 님, 2023년 6월 21일
Thank you very much for staying with us.We appreciate your feedback.We hope to see you again.

10/10 - 훌륭해요

CHRYSANTHOS

2022년 9월에 3박 숙박함

6/10 - 괜찮아요

Nicola

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool bar and reception staff were friendly and couldn’t do enough for you. The pool area was clean but the sun beds had seen better days and could do with replacing. Dinner was just standard offerings, and breakfast the same - it did the job- re-fuelled you but with no real enjoyment. Rooms need an overhaul, tired decor and stained lamps, aircon pumped out a weird smell and bathroom flooded on day one. Shuttle bus to Skala was great and the golf buggy option was ideal for anyone who struggles with lots of steps. Will I be returning? It’s a no from me.
2022년 9월에 7박 숙박함

10/10 - 훌륭해요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went for our mini moon and it was lovely. Great staff and good setting.
2022년 9월에 4박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2022년 9월 8일
THANK YOU VERY MUCH FOR STAYING WITH US.YOUR POSITIVE FEEDBACK MAKE US WORK HARDER.

2/10 - 너무 별로예요

Behzad

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
All staff were really nice and attentive. However the hotel is not fit for 5 star at all, rooms are dirty and outdated and not cleaned as regularly as they should. Breakfast is terrible presented with cheap quality food and not much choice at all.over all the hotel is not adequate to deal with so many people and needs a serious revamp. A low 3 star!
2022년 8월에 4박 숙박함

8/10 - 좋아요

ioana

2022년 8월에 3박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2022년 8월 23일
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

8/10 - 좋아요

Augusto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 7월에 7박 숙박함

8/10 - 좋아요

Rachel

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic views from the room, the restaurant and the bar. Good selection of food, and the staff in the restaurant were lovely.
2022년 7월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2022년 8월 23일
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

10/10 - 훌륭해요

Andrew

2022년 7월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2022년 8월 23일
Thank you for staying with us and for your kind review.

10/10 - 훌륭해요

SUKAINA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

marina

2022년 7월에 4박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2022년 8월 23일
Thank you for staying with us and for your kind review.

10/10 - 훌륭해요

Guido

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura in un posto bellissimo, dotata di camere molto grandi con terrazzino con vista sulla baia. Edifici piccoli con poco impatto visivo. Dotazioni perfette (ristoranti, piscine, bar) e accesso al mare. Da migliorare senz'altro la pulizia delle camere e dei terrazzini.
2022년 6월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2022년 8월 23일
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

10/10 - 훌륭해요

Andrei

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing establishment!!! Definitely would recommend and will return
2022년 6월에 5박 숙박함
답변 제공: Eleanna reservation team 님, 2022년 6월 30일
Thank you , we hope next year to accommodate you again

8/10 - 좋아요

Brian

2021년 9월에 7박 숙박함

10/10 - 훌륭해요

Fareed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing property with access to beach. We stayed in a villa with private pool. A little old but location is well worth it
2021년 9월에 3박 숙박함

8/10 - 좋아요

rossella

좋아요: 객실의 편안함
5 stelle pari ad un 4 comunque molto soddisfacente
Molto positivo, comodo, silenzioso, personale alla reception disponibilissimo, un po' meno al buffet della colazione e cena, la stanza la rifanno un giorno si e uno no, ma se hai bisogno basta chiamarli, piscine spettacolari, ottimo il servizio della spa, la ragazza è bravissima, non troppa scelta al buffet, ma cibo molto buono.
2021년 9월에 4박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2021년 9월 14일
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 - 훌륭해요

Andreas

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolle Lage / Toller Meerblick / Toller Pool / Tolle Insel Haben zT. Das Abendessen genutzt und waren überrascht von der Qualität (Für Hotelessen) gut ! Aber wir sind in Griechenland - da sollte man in der Taverne essen. Nach einem langen Tag mit Programm, war es aber auch mal schön den Service zu nutzen. - Mobilität sollte sein (Roller / Mietwagen) - Erkundungen von hier sind von der Lage her gut. Verbesserungswürdig: Sauberkeit der Zimmer - Alle 2 Tage Room Service ist o.k. Aber das Ergebnis müsste besser werden. Insgesamt ein gelungener Urlaub auf einer tollen Insel. Daumen hoch.
2021년 8월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2021년 9월 7일
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 15박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Médiocre
Hôtel défraîchi, et pas du tout un 5 étoiles. Le service est médiocre, la salle de sport ne devrait mais pas s appeler ici ( 3/4 appareil en mauvais état ) Les chambres sont sales et les photos du site sont mega Photoshoper . Le petit déjeuner est mauvais.
2021년 9월에 3박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2021년 9월 7일
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.

10/10 - 훌륭해요

Lyndon da

2021년 8월에 5박 숙박함

8/10 - 좋아요

Valeria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 3박 숙박함

6/10 - 괜찮아요

Maria

2021년 8월에 3박 숙박함

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely stay at Apostolata
The views from the hotel were fantastic, the pool area was lovely, the sea swimming area was also great. Breakfast was good, plentiful and lots of choice. The staff were really helpful, all of them - from breakfast, to bar to reception. The room was a little tired and could do with a refresh but honestly, considering lockdown, you absolutely can't blame them for not making this a priority!
2021년 8월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2021년 8월 17일
Dear Mrs. Jane, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,

10/10 - 훌륭해요

marina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Wonderful stay with the family. Spacious family room. Staff absolutely amazing. Food diverse. Will return !
2021년 8월에 4박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2021년 8월 16일
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 - 훌륭해요

Pawel

2021년 8월에 6박 숙박함

8/10 - 좋아요

Guenhael

좋아요: 청결 상태, 직원 및 서비스
2021년 7월에 2박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2021년 7월 29일
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback.

10/10 - 훌륭해요

Konstantinos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ήταν όλα εκπληκτικά! Τα δωμάτια πεντακάθαρα… το προσωπικό πρόθυμο και εξυπηρετικό…
2021년 7월에 3박 숙박함
답변 제공: DRAKOPOYLOY EVANGELIA 님, 2021년 7월 20일
Αγαπητέ Κ. Κωνσταντόπουλε, Ευχαριστούμε που διαμείνατε στο ξενοδοχείο μας.Τα θετικά σας σχόλια μας κάνουν να θέλουμε να προσπαθήσουμε ακόμα περισσοτερο για την καλύτερη εξυπηρέτηση των πελάτων μας. Να έχετε ένα όμορφο καλοκαίρι.

10/10 - 훌륭해요

Ellie

가족 여행
좋아요: 숙박 시설 상태 및 시설
2021년 7월에 4박 숙박함
답변 제공: DRAKOPOYLOY EVANGELIA 님, 2021년 7월 16일
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 - 훌륭해요

FRANCESCO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 7박 숙박함
답변 제공: DRAKOPOYLOY EVANGELIA 님, 2021년 7월 15일
Dear Mr. Francesco, Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience with us and appreciate your valuable feedback.

8/10 - 좋아요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Restaurants in hotel were not all open. Food in the open restaurant was nearly always cold
2020년 9월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2020년 9월 29일
Thank yoy for taking the time to write a review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.

6/10 - 괜찮아요

annemarie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 7박 숙박함

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay!
We stayed for 4 nights at the hotel, but in just a short stay it was clear to see the impeccable service ran at Apostolata island resort & spa. Dimitris and rest of the team are fantastic, they cannot do enough for you and will always be happy to help. The rooms are cleans, spacious and comfortable. I’d recommend to get a sea view rooms, the view is incredible particularly at sunrise. The breakfast is nice with enough selection for everyone, and to mix up what you eat each day. However I’d say the dinner buffet is just ‘OK’ at best and could definitely be improved. It is definitely worth exploring the villages on the island for dinner as there are many beautiful options with fantastic restaurants. The infinity pool by reception is very quiet and relaxing with a fantastic view. The main pool is large and good for families. The pool bar has a good selection of food and drinks, the pizza’s are pretty good. The trip down to the small cove/sea is definitely worth it. Perfectly clear waters and lots of fish, so bring a snorkel. The resort is set on a steep hill so can be quite tiring, particularly walking back up. However the staff are happy to come and collect you via golf buggy! Overall we had a fantastic stay, the hotel lovely and set in a beautiful location, definitely worth a visit and is a great price.
2020년 8월에 4박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2020년 9월 4일
Dear Mr. Billy, First of all, we wish to thank you for your kind words and for taking the time to sharing your experience regarding your stay with us. We are committed to providing our guests with high quality services whilst simultaneously we try to implement the necessary measures against covid-19. Therefore, it is great to know that you were happy with all aspects of your stay, and that you had a lovely holiday. We wish you the best and we hope to see you again in the future!

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2020년 9월 4일
Dear Mr. Lee, On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 8월에 4박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2020년 8월 29일
Dear Sirs, On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

6/10 - 괜찮아요

Mani 님, Bayern

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Sehr schöne Lage mit Blick auf das Meer. Uns wurde ein kostenloses Update für das Zimmer angeboten. Das Essen war leider sehr schlecht- eher das Niveau einer Unterdurchschnittlichen Mensa.
2020년 8월에 10박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2020년 8월 29일
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skala stay
Absolutely amazing stay what can I say about the staff at apostalata from the minute we arrived to the minute we checked out so polite so friendly nothing to much trouble the only downside was the restaurant is a bit hard work because of the covid rules (not there fault) I would go back here in a heartbeat
2020년 8월에 2박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2020년 8월 8일
Dear Mrs. Leslie, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards

10/10 - 훌륭해요

Emanuela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place! Best view ever!
This is one of the best resort I stayed at. The Seaview rooms are amazing, The view is to die for, don’t make the mistake to book a Gardenview room just to save a little money. The resort is very well-kept, people who works there are always nice and ready to help you. The pool is wonderful, There is also a small rocky beach nearby, and there is a Sandy Beach about 2 miles from the resort, Skala, and it’s one of the best beaches of the island. We had dinner included in the package and I have to say even the food was very good. Highly recommended!
2019년 9월에 4박 숙박함
답변 제공: Apostolata Team 님, 2019년 10월 12일
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2019년 9월에 14박 숙박함
답변 제공: apostolata team 님, 2019년 10월 12일
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: APOSTOLATA TEAM 님, 2019년 10월 8일
behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.