예약 가능 여부 확인

로드웨이 인 여행 후기

2.5 out of 5
로드웨이 인
1917 Dowling St, Kendallville, IN

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 236개 이용 후기 중 64개" "
평점 8 - 좋아요. 236개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 236개 이용 후기 중 35개" "
평점 4 - 별로예요. 236개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 236개 이용 후기 중 26개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

4.2/10

친환경

이용 후기

2/10 - 너무 별로예요

ADOLFO

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked this place over a month ago and on 4/21/22,the day we were supposed to check in, we arrived and there was furniture all over the front entrance. We come to find out that this hotel closed down 15 days prior to our arrival. Expedia didn't even know about it either. Thanks to Expedia for getting us another hotel to stay in.
2022년 4월에 2박 숙박함

4/10 - 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property not well maintained.
2022년 3월에 4박 숙박함

6/10 - 괜찮아요

Daren

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
You get what you pay for. Inexpensive but shows.
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Keith

출장 여행
Got no sleep with the police raiding the room down the hall
2021년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Horrible service
Took 20 minutes just to get someone to the counter to check in. Then in morning no one ever came to desk so I could get an extra towel
2021년 12월에 1박 숙박함
답변 제공: Management 님, 2021년 12월 25일
Greetings Valued Guest, I have shared your feedback with our staff to ensure these incidents near occur again. We sincerely apologize for the delay in service as our employees are managing multiple task at this time. Arrangements have been made to ensure a staff member is accessible to our guest easily. Kind Regards, Management Team

2/10 - 너무 별로예요

Carol

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool, hot tub and fitness center closed. No snacks or meal served. Headboards in rooms damaged. Water pressure for showers low. If I had not prepaid, we would have looked for a different place to stay
2021년 11월에 1박 숙박함
답변 제공: Management 님, 2021년 12월 25일
Greetings Valued Guest, Allow us to start off by sincerely apologizing for the inconvenience during your stay. We have made necessary changes since your last visit. We would like to inform our fitness center is open to our valued guest 24 hours and we have recently continued to provide our to-go breakfast bags and coffee station. Again, we sincerely apologize and are working to provide our guest with a better experience. Kind Regards, Management Team

2/10 - 너무 별로예요

Shawn

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Victoria

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The general condition was poor. My room was dirty, the bathroom was dirty. The elevator was not working. General condition was poor.
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rodeway Inn Kendallville is a dive.
This hotel is a dive. Dirty, somewhat smelly, door cards don't work properly, elevator didn't work at all, bedbugs... you name a bad thing and they had it! To top it all off, they overcharged me $22 and now refuse to answer my call. Save yourself a headache and don't book here.
2021년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
They take a copy of your driver's licence, AC bad.
This hotel is an old Holiday Inn, I think. I know this because the old signs are still laying out behind the building wrapped in torn tarp. It was rough looking inside and the air conditioner didn't work the best. There were people loitering outside which I know is no fault of the property, but, still. Also, when I checked in, the clerk took a copy of my driver's licence per "company policy". I personally am not a fan of that because it is easy to parlay that into identity theft if it got into the wrong hands. This was the last hotel we stayed in on that trip and the ONLY one that took a photocopy of my ID. In fact, I don't believe ANY other hotel has done that. There are nicer properties in surrounding towns.
2021년 8월에 1박 숙박함

8/10 - 좋아요

Randi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs work
We were just glad to get a room at 11:30 pm, so condition was largely unimportant. Our room could use some work, though. Vinyl was peeled off much of the headboard, making the whole room seem shabby. Everything worked, but the TV channel selection was terrible—mostly shopping and odd things we’d never heard of.
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rug spotted and dirty… and washcloth and towels folded but dirty. When towels replaced one was damp. Took pictures of damaged chair and rug so I would not be charged for them.
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had dirty linens piled on the table. The bed wasn’t made up. The headboard was torn up. The executive chair’s leather was shredded. The smoke alarm was broken with the battery hanging by a wire. Just felt filthy and trashed. They happily take your money but don’t maintain the place. Not very welcoming
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Ji Y

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible experience
No one is at checking desk, I need to call his cell and wait. Cleanness is terrible and no kindness at all. Broken furniture not clean inside, covered by dust, not enough amenities and towels and so on. But not easy to reach to manager. When I booked this hotel, I booked accessible room but they didn’t provide even they provided the room at 3rd floor, my wife was sick so very difficult to move back and forth.
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 1박 숙박함

4/10 - 별로예요

Michelle

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Could be better
Front desk was not attended, difficult to get a hold of anyone. Phones did not work. Took a while to find someone to check in. The reservation indicated breakfast included, but none was given.
2021년 6월에 1박 숙박함

4/10 - 별로예요

Larry

출장 여행
별로예요: 직원 및 서비스
No coffee no breakfast in lobby. Pool closed. And I read that they provided breakfast.
2021년 4월에 1박 숙박함

8/10 - 좋아요

Emerson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business in Kendallville
Clean place. Nice location. It lacks outstanding services, but a good hotel for the cost.
2021년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk staff was very polite and helpful. Room was clean, bed was comfortable.
2021년 3월에 1박 숙박함

4/10 - 별로예요

Phillip

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함
답변 제공: Manager 님, 2020년 12월 22일
Dear Phillip, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our department to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kendallville. Kind regards, Manager

4/10 - 별로예요

Bethany

가족 여행
별로예요: 직원 및 서비스
The pool and the breakfast was closed which was very disappointing. Seeing that a lot of other hotels are already open for both. The room had bugs and dryer sheets in the air vent I could not even turn it on it was gross.
2020년 10월에 1박 숙박함
답변 제공: Manager 님, 2020년 12월 22일
Dear Bethany, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our department to ensure we handle these types of situations differently in the future. Due to the outbreak of COVID-19 we have temporarily closed our pool and breakfast bar for the safety of our valued guest and employees. Plans are underway to provide a nutritious breakfast for our guest to jump start their day. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Kendallville. Kind regards, Manager

2/10 - 너무 별로예요

Matt 님, Valparaiso

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is no longer open, yet Orbitz allowed me to book it and is giving me a hard time about a refund because it's a non-refundable room. Smh.
2020년 8월에 1박 숙박함

8/10 - 좋아요

Keith

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 3월에 1박 숙박함

4/10 - 별로예요

Nick 님, Crawfordsville, IN

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed the whole time, we were not told it was closed before checking in. House keeping showed up once in three days and didn't do anything but take trash. Breakfast was disappointing.
2020년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Art 님, Grand Rapids, MI

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
You get what you pay for. There was a minimum of 50 characters so here's some filler text.
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One guy trying to run a motel by himself. Dated, stained and shabby. The pool hours are very short also. Breakfast was a joke, too. Not recommend...
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Meh.
Check in went well. The hotel seems pretty aged. The bathroom wasn't cleaned when I got my room, still soap bar laying in shower, toilet not cleaned. The backboard for the bed was peeling. Why breakfast isn't served before 7am on a Saturday is beyond me. Just trying to save money is all they are doing.
2019년 12월에 1박 숙박함

2/10 - 너무 별로예요

Kenneth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
t all costs
There were very few customers, yet we were denied a 1st floor room. The 1st room offered was one the worse rooms we have ever seen in our extensive travels. It took several attempts at getting an acceptable room and furnishings. The breakfast is not acceptable (food that has repeatably warmed). The hit tub was broken and will be for an extended time. Will not stay here again under any circumstance. Far overpriced even at budget rate.
Headboard
Desk chair
2nd headboard
All carpet dirty
2019년 12월에 4박 숙박함

8/10 - 좋아요

Jon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

2/10 - 너무 별로예요

Ed

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Ed Bradley
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The property was recently purchased from Holiday Inn Express. It is in need of paints and upgrades throughout, but overall was not a bad stay. The price of the room was exceptional!
2019년 10월에 1박 숙박함

8/10 - 좋아요

Emma

2019년 9월에 1박 숙박함

8/10 - 좋아요

Emma

2019년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly. Breakfast was good. The pool had a smell of mold or mildew with something growing on the curtains. The hot tub, which was out of order, had dead bugs, SL m, and an terrible odor. The entire pool room also had a strong for of mildew and the water was not clear. My daughter had to take benadryl to control her allergies.
2019년 10월에 2박 숙박함

2/10 - 너무 별로예요

Debra

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The carpets are nasty can't go barefoot. The elevator didn't work i stayed 8nights 9 days on the 2nd floor and the elevator worked 1 day. The pool was not working. The people are nice But the carpets are awful. The room wasn't that clean don't want to stay again
2019년 9월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 9월에 2박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

8/10 - 좋아요

Pat

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just stayed over night, arrived late and left very early. It was plesant
2019년 8월에 1박 숙박함

4/10 - 별로예요

Debra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Truthful
The carpets are soooo nasty we wore our shoe's all the time. I stayed 9 days and nights because of a sickness in the family. I never want to stay here again. The elevator was not working the whole time I was there. The people seem nice enough. But the rest Sucks
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Down hot tub
Only negative was hot tub down
2019년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태
The only thing i liked that i used was the hot breakfast though they ran out of food Saturday morning and had to wait for more to be made. With guest load, better anticipation of amount of food needed would have greatly decreased the wait time.
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

Rose 님, Kendallville, Indiana

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I didn’t like the fact they said hot tub and elevator, when I went both were broke down. Working out machines were hardly working, sheets had stains. Front desk lady was very rude and never able to find, as well as always on the phone.
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor location.
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Michael 님, Indiana

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We stayed one night during Labor Day weekend. After reading prior reviews, I was hesitant however, this property was very reasonably priced and closest to where we wanted to go the next day. So... Aahmed checked us in and out. She's a very nice person who appears to be very efficient at what she's doing. When we got to the room, we had no water. I called the desk, Aahmed told me that "they" were working on the problem and it might be a little while. Three and one half hours later, still no water. (my two young boys really needed showers!) She again assured me that "they" were working on it and very soon we would have water. We checked in at 1:39 PM. It was about 6:15 when finally the water ran. I understand that things happen to pipes and physical stuff, however, from a customer service perspective not telling me at check-in that the problem existed was a poor decision made, in my opinion, to retain the sale. Not for our comfort at all. It was inexcusable. Once upon a time, driving home from NY through PA, we got caught in a blizzard and had to stop. The hotel we stopped at told me before anything else that they would not check us in because the water wasn't running right then. They recommended another hotel at the next exit. Reminds me of something I used to hear as a youth when Macy's didn't have what a customer wanted so they recommended the customer go to Gimbel's, their main competition.
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was closed.And that was not on the website. Very nice people. It was a great stay. Super comfortable beds.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well lit parking lot, They double changed us said that they would wave the $30 dog fee then didn't, wouldn't answer the phone for 2 days phone system said operator was not a good extension then was told that the manager would call me but 2 days and nothing instead of being charged once have 4 different charges from them, looks like furniture had been painted and is now peeling, pool was broken but was still mentioned on the web site saying they had one, only put bare minimum out for breakfast
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Janely

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a good hotel
My family and I got 3 rooms over the weekend and we did not have any issues. I read some reviews and I was nervous about our stay but everything turned out great! The rooms were clean, the only thing the hotel should work on is changing their head boards, they were pretty worn out and they should check out the elevator it sounds like it could break down any day.
2019년 8월에 1박 숙박함