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베스트 웨스턴 클리프턴 호텔 여행 후기

3 out of 5
베스트 웨스턴 클리프턴 호텔
The Leas, Clifton Gardens, Folkestone, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 830개 이용 후기 중 271개" "
평점 8 - 좋아요. 830개 이용 후기 중 349개" "
평점 6 - 괜찮아요. 830개 이용 후기 중 142개" "
평점 4 - 별로예요. 830개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 830개 이용 후기 중 23개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Ross

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent attentive staff
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Naomi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alexander 님, 2024년 4월 6일
Thank you for rating your experience at the Best Western Clifton Hotel. We are glad you enjoyed your stay and rated us a 5 out of 5. We look forward to your next stay with us.

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice Hotel one of the best I've stayed in.
2024년 3월에 1박 숙박함
답변 제공: Alexander 님, 2024년 3월 29일
Thank you so much for your kind words regarding your recent stay at Best Western Clifton Hotel. We are truly honoured to hear that you found our hotel to be one of the best you've ever stayed in. We would be delighted to welcome you back to Best Western Clifton Hotel in the future. Whether it's for another leisurely stay or any special occasion, we'll be here to ensure that your experience with us is nothing short of exceptional.

6/10 - 괜찮아요

Yvan

연인과의 여행
좋아요: 직원 및 서비스
Great staff, Pierre at reception was pleasant and helpful throughout our stay! A couple of set backs...: The property was in renovation, and this was not indicated anywhere on the Expedia website. A whole floor was in full works, and the stairs were understandably dusty, dirty etc. The elevator is very small so it made going up and down inconvenient. The works also continue through the weekend... The property is not soundproof, you can hear noise from the corridor, rooms on the side, and steps from above floors. We booked a seaside view, and paid the corresponding price... but only got a partial view, that required leaning on the window to actually see the sea. Water pressure in the shower was very weak, and water took 15 minutes to warm up to lukewarm. Excellent bedding and big, spacey room. TV didn't work properly but no biggie. No shelves to store clothes etc, only a few hangers. Wifi patchy. Show floor slippery, take care, in socks or shoes. Super convenient for walking to Folkestone city centre, and right by the Leas park and the seaside walk, perfect location.
2024년 2월에 2박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear YvanThank you for your review along with the kind words of support and constructive feedback therein, this is very much appreciated I will update the Expedia website as there should be a narrative on there advising we are having improvement works taking place, likewise I will speak with the contracts about the water pressure and have this resolved as a matter of urgencyOnce again, thank you for your review and the kind sentiments included, it was a please to readKindest regardsTeam Clifton

10/10 - 훌륭해요

David

좋아요: 편의 시설/서비스
Lovely hotel lovely room and very nice meal in the restaurant
2024년 2월에 1박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear DavidThank yo so very much for your kind words and high score following your recent stay, this is very much appreciated and I will ensure the whole team are made aware of your feedback and praiseOnce again, thank you and we look forward to being of service again in the futureKind regardsTeam Clifton

10/10 - 훌륭해요

Chris

2024년 1월에 1박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear ChrisThanks for the top marks, this is really appreciated.Hope to see you again soon

10/10 - 훌륭해요

Nursel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Neil 님, 2024년 2월 28일
Dear NurselThank you for your 10/10 following your recent visit, this is very much appreciatedKind regardsTeam Clifton

10/10 - 훌륭해요

Zayra Denisse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent staff
I’d stay here again even if I had no particular business in Folkestone. The hotel is very homey and with the renovation it is extra comfy. The staff were very professional and kind. Breakfast was of very good quality, with great variety and always at the right temperature, organized and clean. My only problem was with the wifi in the room. It is a deal-breaker for me because of work but they said they are looking to fix it so I hope they do for future better stays.
2023년 12월에 3박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear ZayraThank you for your review and the kind words, this is really appreciated, especially the nice words about the team :-)The wifi is being addressed and is having a complete update so it will be consistent once the works are completed.One again, thank you for your feedback, it is really helpfulKind regardsTeam Clifton

10/10 - 훌륭해요

Malay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish we had stayed longer. Its a beautiful hotel. Plush rooms and bathroom. We were passing through and had only booked it only for a night stay but left wishing we had longer to spend in the room.
2023년 9월에 1박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear MalayThank you for your review and the very kind words therein, this is very much appreciated and perhaps you can stay longer on your next visit :-)Warmest regards Team Cliton

8/10 - 좋아요

ANNA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Neil 님, 2024년 2월 28일
Dear AnnaThank you for your scores following your stay, these are very much appreciated and I hope we can be of service again in the futureKind regardsTeam Clifton

4/10 - 별로예요

Gavin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is undergoing complete renovation on some floors, lifts not working, plastic covering stairs, noise and disruption was clearly evident and the hotel should not be open, from a health and safety perspective and for the enjoyment of the stay, really disappointing that this information was not made available when booking, it’s actually quite shocking that a large group like best western operate like tthis.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My single room had been refurbished to a very high standard with fridge,security box and a beautiful bathroom.The room also had a sea view .
2023년 11월에 4박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear AlanThank you for your feedback and your praise for the new standard of bedrooms we now have, this is very thoughtful of you and we hope you will come back on many future occasionsKind regardsTC

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean room
Hotel is being upgraded, I had a update room on the 3nd floor which was great, good location,not much of a problem with work carry on at the same time, definitely stay there again
2023년 11월에 7박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear JoeThanks for your review and really please you like the new bedrooms on the 3rd floor. Since you last stayed we have now completed the 2nd floor and are now bringing the 1st floor bedrooms up to date too.We hope you can return at some point to see what you think of theseOnce again, thank you for your comments, they have been really helpfulKind regardsTC

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my 5th stay at the Clifton - this time I had one of the refurbished rooms, and it really shows. I have always liked the older rooms, but the newer ones are very good. Hotel is well located on the Leas, easy walk to town. The breakfast is good, and the Marco Pierre White restaurant is well worth a visit. No doubt I will be back.
2023년 11월에 2박 숙박함
답변 제공: Team Clifton 님, 2024년 2월 28일
Dear DavidThanks for your review and really pleased you like what we've done as part of the refurbishment. I hope you are able to/have come back so you can see the changes we are making to the other floors as wellOnce again, thank you for your helpful feedbackKindest regards TC

8/10 - 좋아요

Massimiliano

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and very nice staff. The room was big enough for 2 and the bathroom was ok. Thank you
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Stayed in one of the newly refurbished rooms with a lovely view overlooking the sea. Excellent room and very comfortable bed. We paid the extra £2 for breakfast which was brilliant loads of options and good quality items. This hotel will alway be our go to whenever we are down Folkestone watching a show at lea cliff theatre which is just across the road.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Despite refurbishing work still had a great time
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really good stay. Will be even better when renavactions are finished
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed here several times - always good value for money, and the Marco Pierre White restaurant has excellent food. Easy to walk into town, right along the Leas. Be aware that the hotel is currently (Oct/Nov 2023) undergoing refurbishment, so there is a bit of noise during the day. Will definitely stay again.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Darran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Georgia

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

john

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Roy

2023년 10월에 2박 숙박함

8/10 - 좋아요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern room and bathroom
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Madeleine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent!
We’re in our 80’s and the 1st room we were shown seemed miles from the lift! I explained the problem, which Phillipa quickly sorted out. We had a lovely room, next to the lift! Problem solved! Staff were all chatty and helpful. Thoroughly recommend this lovely hotel.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Darran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Darran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Nicola

좋아요: 청결 상태, 객실의 편안함
Will be better once room renovations are done
Hotel is having its rooms refurbished but at the moment the rooms are very very shabby , bed was comfortable with good bedding . Drinks are very expensive as is the food in the ocean blue restaurant for the smount you get . The staff who have been therr a long time are very good , helpful and professional but the younger staff dont reallly have a clue to work in the hotel buisiness , their service was muddled , slow and we ended up having to tell them how to set up a winebucket for the bottle of wine we bought . Once the hotel is finished it will be good ..its a comfortable hotel.in s good area .
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sybille

좋아요: 청결 상태, 직원 및 서비스
Alles ok, enge Flure, uralter, sehr enger Aufzug
2023년 9월에 1박 숙박함

8/10 - 좋아요

Nickalas 님, WICHITA

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Mahin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

adrian

별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Mahin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The breakfast is basic. Everyday the same. Lots of fruit bags all over the fruit. Not much of fruit choice or cheese.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Simon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Was in a newly refurbished room which was quite smart but the TV wouldn't work. A staff member came up quite quickly , went away, and rebooted it. It worked for a while but then failed again. The card system on checking in was also down.
2023년 9월에 1박 숙박함
답변 제공: Alexander 님, 2023년 9월 20일
Dear Simon,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our newly refurbished room, and we apologize for any inconvenience you experienced with the TV and card system during your stay.We appreciate your patience in this matter and are glad to hear that our staff responded promptly to address the TV issue. Please accept our apologies for any inconvenience caused. We've noted this and will work diligently to ensure such technical difficulties are promptly resolved in the future.Despite these hiccups, we hope you had an overall enjoyable stay with us. Should you plan to visit us again, we'll do everything we can to make your experience even better.Thank you for choosing the Clifton Hotel, and we look forward to welcoming you back soon.Warm regards,AlexanderFront Office Manager

6/10 - 괜찮아요

Mehakdeep

2023년 9월에 1박 숙박함

8/10 - 좋아요

gary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, not great parking.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A bit down-at-heel behind the impressive facade, but work is evidently in hand. Excellent restaurant. But TV in the rooms is rotten - many channels not available (cutting out with "poor signal", even BBC1), and no resident's lounge where one could otherwise watch anything.
2023년 8월에 4박 숙박함

8/10 - 좋아요

Debbie

2023년 9월에 1박 숙박함

8/10 - 좋아요

Fiona

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay at the Clifton
Room was very comfortable with air conditioning, brand new shower, shower gel included. Friendly staff,would recommend this hotel to others.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Dawn

연인과의 여행
좋아요: 편의 시설/서비스
Position of hotel
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Dixie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was located along the walking path. Our room was gorgeous!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Bonita

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Philip

2023년 7월에 1박 숙박함

4/10 - 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Gry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Sue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
Second time of staying here, always very good, staff are polite and friendly, particularly the gentleman who greeted us at breakfast on Sunday morning (2nd July) Remedial works were being carried out at the hotel whilst we were there but again, all consideration was given to guests. Will not hesitate to stay again.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

andrew

2023년 6월에 1박 숙박함