The hotel was very large, welcoming as you walked in and what seemed like a helpful reception desk.
Little did I know the £50 security deposit taken for any room charges, they deducted £25 towards your dinner (It wouldn’t have been my restaurant of choice). When i went into the restaurant I was told I had dinner included within my hotel which wasn’t actually true, they had decided to take my deposit to pay for my dinner - very disgusting behaviour!!!!
The spa facilities were good, however no idea where to get a towel from, room key didn’t work for access! This was the best part of the hotel.
The room was clean, however no blind on bathroom windows so full street viewing of you showering or going toilet.
No instructions on how to turn the heating on - no clear on switch - had to Google the system. There is a small button on the top which is not visible to a normal height person.
The bed was very solid, it was uncomfortable and definitely didn’t have a good night sleep.
Wouldn’t stay here again