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찬도스 프리미어 호텔 포크스톤 - 채널 터널 여행 후기

3 out of 5
찬도스 프리미어 호텔 포크스톤 - 채널 터널
Chandos Premier Folkestone, 77 Cheriton Road, Folkestone, England

이용 후기

6.8
평점 10 - 훌륭해요. 108개 이용 후기 중 19개" "
평점 8 - 좋아요. 108개 이용 후기 중 37개" "
평점 6 - 괜찮아요. 108개 이용 후기 중 24개" "
평점 4 - 별로예요. 108개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 108개 이용 후기 중 14개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

5.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

6/10 - 괜찮아요

서울 홍길동

좋아요: 직원 및 서비스
시내여서 찾기 쉬웟고요, 뒷면이 찻길이여서 시끄러운것은 각오해야 합니다 투박한 주인 아저씨는 의외로 친절하고요, 아침 식사도 괜찮습니다 집앞 도로에 주차했습니다

8/10 - 좋아요

Iain

좋아요: 청결 상태
It did a job
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Aaron

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run down
Look, we lasted an hour befor leaving and getting a premier inn, and here is why 1. The place stinks, like stale smoke and animals 2. The place is filthy, our bed has blood on the sheets, catpet is in need of a deep clean, rubish everywhere, bathroom ceiling is broken clearish perspex with a variety of bugs and other unknowns inside it. 3. This is NOT a b&b this is a b.. there is no breakfast facility at all and hasnt been since covid started 4. Site manager is grumpy and clearly doesnt want to be there, chased us for an arrival time while we were on route, and then just gives us the key, tells us to where to dump it in the morning and walks off..
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

hady

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too cold the heaters are not working properly and they are on timer
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice room perfect
2023년 11월에 1박 숙박함

4/10 - 별로예요

Ian

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
European Motorcycle Trip 2023
2nd time I have stayed here, the 1st time, it was great, a nice fresh B&B, however this time, it was a very rundown B&B, very grubby and tired throughout. One thing that worked well was the fire alarm which went off at 23:59, but there was no direction from anyone on-site and people just went back to bed.
2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
You get what you pay for
The sign outside states that this is a 'bed and breakfast' and on the website that there is a restaurant. Neither of these were true so I was disappointed when i arrived at the property and was told they haven't had a restaurant facility since the start of the Covid-19 pandemic. This was misleading. My room wasn't ready at the time I checked in (3pm) and was told I would receive a towel when I returned at night to the property. This did not happen either and by the time I arrived back at the property it was too late to ask. There were tea/coffee facilities but no mug. When I checked out and explained the issues with the manager he did not even bother to speak to me face to face and decided to speak to me behind a door which I felt was rude. Although the room was cheap and I did not expect anything fancy, I felt even the basic levels of customer service were not met. I'd be more inclined to spend a bit more money on a better hotel.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Nathan

2023년 8월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함

4/10 - 별로예요

Iratheyan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing
Not as expected
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Rita

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bei der Dusche kommt kein Wasser, da diese so verkalkt ist, was ja gut ist, denn das Wasser fliesst nicht ab Reinigung ungenügend Eingangstür mit Spaplatte repariert. Sehr ringhörig Entspricht nicht heutiger normaler Unterkunft.

4/10 - 별로예요

Andrew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It should have been so much better.
I chose this guest house for 3 reasons. According to the information on Hotels.com, this guest house serves breakfast, has free parking, and has wifi. Parking is very important to me. If I'm coming by car, i will not go somewhere that doesn’t have parking. This property has no parking for cars. The car park in the picture on Hotels.com belongs to a solicitors office down the road! To park in the streets is a nightmare and is not free for much of the time. The guest house is currently not serving breakfast either (due to Covid)! There was Wifi, but I didn't connect to it as my phone said that the connection is not secure. The rooms were ok, but dirty in places. The man running the place was nice and friendly and was trying to make our stay as pleasant as possible. I feel that in order to avoid bad reviews, he must ensure that he provides the services described online, or must update the information to reflect reality. I appreciate that it's a cheap place to stay and that customers should not expect a 5-star hotel service, but this is a case of false advertising. I dont know if the guest house is at fault for this or if it is Hotels.com, but the online information MUST be amended. See other similar reviews! It's a shame, as with a bit more TLC and a lot more honesty, this could be a pleasant place to stay.
2023년 7월에 3박 숙박함

2/10 - 너무 별로예요

Kerrie

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is nothing like the picture on your site.i have emailed you and sent you lots of pictures.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Chandos Guesthouse
This is a bargain priced Guesthouse that is close to the railway and to town. It’s a little threadbare but is excellent value for money. The manager, Richard, is very helpful & knowledgeable. I’ll be staying there next time I’m in Folkestone.
2023년 6월에 2박 숙박함

4/10 - 별로예요

Moritz

별로예요: 청결 상태
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Martin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
We stayed in this B&B on our way to and from the Isle of Man by bikes. Positive: Host made room in the front garden for us to park our bikes there, he was also super friendly. Clean beds & sheets Negative: Showers were moldy and dirty, thus unusable. Whole building has seen better days and is in need of renovation. Suspicious persons enter and leave the reception area all the time, people arguing at night etc. If you are looking for just a bed to crash to keep on going the next morning, this might be fine. It was the cheapest accomodation I could find in the area, so I guess you get what you pay for. Need a room for several days? Find something else.

6/10 - 괜찮아요

Khrys

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is NO onsite parking. Ignore what it says on the web or is displayed outside. More like a doss house
2023년 5월에 1박 숙박함

4/10 - 별로예요

Kim

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Was nit like the pictures online, very dated brown patches on the pillows, very uncomfortable bed. No on-site parking only on the road do not park there before 6 u will gets. Ticket
2023년 3월에 1박 숙박함

4/10 - 별로예요

Warren

2023년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
I had a good stay here, it was like I expected, basic but a satisfactory budget place to stay.
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

Jenni

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dated and damp
Absolutely apalling. I had the family room and it stank of damp. The bathroom not only smelt stale and damp but had a huge puddle of water as you entered and near the toilet. The toilet roll was soaked through sat on the sink unit. There was also an out of date open bottle of milk in the fridge. The chap who greeted me was pleasant and amply friendly and helpful but the room was dire. Had I not have been travelling with four children including a young one already asleep upon arrival I would have complained and demanded an alternative room or a fix to the minging water issue in the bathroom, but for a single night with very early departure and an autistic child who would have had a meltdown if woken..it wasnt worth the hassle. Cant comment on food or any other services offered. Decor dated but ok, carpets worn and threadbare. Parking is on street out the front and only free overnight.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Kerry

2022년 10월에 1박 숙박함

4/10 - 별로예요

Nikki

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful town.and nice landlord attention
2022년 9월에 1박 숙박함

8/10 - 좋아요

Georgi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

philippe

2022년 8월에 1박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I usuallt look for something positive to say, but frankly i struggle on this occasion. The place looks tired and shabby. Our room was in dire need of a clean and refurbishment. Thete was mould throughout the shower and ceiling. The wood around the shower was rotten. Cowwebs hung from ceiling and there were dead flies behind the bedside locker.Would not stay again.
2022년 7월에 1박 숙박함

4/10 - 별로예요

Stephen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Similar to other reviews. Dated, a bit smelly, firdge in particular, very old fashioned and in dire need of refurb
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We arrived after a 300 mile drive. My partner knocked on the door, it was opened by a man who was very unwelcoming. We knew it was too early to go in, and asked where the private car parking was, which we expected to have, and is also displayed outside on his sign. He was not interested in us or where we could park the car. We were told that we could park anywhere in the town after 6pm free, were we expected to get up before 8am in the morning to move the car, and to where?. The street signs displayed 6pm until 8am, what was we expected to do, drive around until 6pm. He also said that he did not allow anyone in the room until 5pm, on my print out it said 4pm. How were we expected to carry our valuables into the guesthouse from where we were supposed and hopefully find a parking place. We would not recommend this place to anyone with a vehicle. I was sat in the car on double yellow lines, while Lynn went to the door. Also, I think he was totally ignorant to my partner Lynn, the way he spoke to her. We both agreed to find somewhere else, and went to the Premier Inn a few miles away, where we had a great overnight stay. OK a little more money, but hassle free, worth every penny spent. Remember, you only get what you pay for. I would also recommend that Expedia take another look at this place, three star, I would not even give it minus three stars. I also think that Expedia should reimburse for the money had paid out on their three star recommendation.
2022년 3월에 1박 숙박함

4/10 - 별로예요

Anthony

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware, not as advertised.
We booked this guest house mainly for the free parking clearly advertised and shown in a photo on your site. On arrival we were horrified to see there was no car park and that we would have to park on a street other than outside the guest house and it would be free of charges only between 6pm until 8am. The whole hotel was shabby and our room despite being advertised as deluxe was far from it, no bedside lamp, filthy fridge to keep the jug of fresh milk in, inadequate toilet and generally very cramped. This hotel advertises things that clearly do not exist such as air conditioning etc. The photos and description on your site are very misleading and this must be addressed immediately. The room and service we were given was nowhere near what we were charged for, a complete disappointment al l round.
2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

Dave

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AVOID! AVOID!
This is the first time I’ve ever walked out of a Hotel in the 20 years I’ve been working away from Home. ‘HOTEL’ It’s a Guest House. So no En-suite, as you’d expect in a ‘Hotel’. Shared Bathroom on one floor, shared Shower on another floor. ‘FREE PARKING’ On the road, only after 6pm. I had room No.6. The previous occupier obviously had a bladder problem. There is a reason why your Pre-Payment is Non-refundable. I payed for 3 Nights. Didn’t get a penny back.
2021년 7월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would not stay again.
Outdated. Dirty. Smelly. Mirrors duct taped together. Filthy lights in bathroom.
2020년 8월에 1박 숙박함

8/10 - 좋아요

Peter

2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Literally slept here.... there was a lot of noise from next door but this wasn’t anything to do with the hotel just noisy Neighbours . Clean rooms, coffee and kettle in the room but no tea.
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property Clean and friendly kind helpful staff so no fault there. Room clean and warm and nice. Unfortunately what let our stay down was the fire alarm kept going off. It went off at 1:30am and again at 4am on the first night. Next night fire alarm went off again at 2am. My family were very unsettled and scared. It was very worrying and we couldn't go back to sleep each time which had an impact on our stay and a a result we were very tired and restless. We were booked for 3 nights and my family were wanting to leave after the 2nd night due to the anxiety and worries of the fire alarm going off in the middle of night. It did put. Downer on our stay unfortunately and hope that you could offer us some compensation... will look forward to hearing from you soon.
2019년 10월에 3박 숙박함

6/10 - 괜찮아요

Tara 님, Edmonton Canada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn’t recommend The doors were to be open at 4pm. We knocked at waited until much after 4. The lady was surprised we were there and nothing was ready. Doors open and messes all over. Lovely lady tho, she gave us recommendations on where to eat which was appreciated. The water pressure was HORRIBLE, the toilet ran and ran and ran. Noisy place next to the street. No elevator so be prepared which we didn’t mind but some will. Later that day the lady complained about how she didn’t feel well, it put me off asking for breakfast the next day so we left. It is an old run down boarding house type of place. Stay elsewhere.
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Derek

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting Hotel
This hotel is disgraceful . stuck in the 60s electric sockets taped up with black gaffa tape , 1 half double bed one single bed. filthy glasses 2 tvs one broke still in room extrntions lose on floor . manager said brekjy 8 to 9 so we went doen 810am Ge aaid no brekky u didnt order ut I only got £46 from hotels .com we paid £63 . Hotels.com still havent sorted it. stay away from here
2019년 8월에 1박 숙박함

8/10 - 좋아요

Grégory

좋아요: 청결 상태, 직원 및 서비스
Le parking annoncé n'existe pas. Les chambres sont petites et un peu vétustes. Les murs laissent passer le moindre bruit. La vue de la fenêtre sur des tas d'ordures n'est pas agréable. L'environnement est en plus très bruyant.
2019년 7월에 1박 숙박함
답변 제공: Chris 님, 2019년 8월 5일
Hello Gregory, Parking is avaialble. Hopefully you next stay will be a better experience.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Good value for money! Staff very obliging. Very effective double glazing. Room clean and tidy with tea and coffee facilities and tv. Down side was lack of en suite.
2019년 7월에 1박 숙박함
답변 제공: Chris 님, 2019년 8월 5일
Thank you for your review, we are happy you enjoyed the room.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok for a brief stop over.
An adequate place to stay, it was only for just one night, room was ok, bed comfy and clean, water hot, shower hot, and the television worked ok. I got there late and left early so at the price of less than £40 it served its purpose
2019년 7월에 1박 숙박함
답변 제공: Chris 님, 2019년 8월 5일
It is great to hear the room delivered on what you expected. Thank you for booking with us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonable for the price, owners were very attentive and nice
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room very clean and good for the money. Very good for Eurotunnel. Wouldn't let us in until 4pm which is quite late, we arrived abourt 2.30pm. We did have problem with hot water which they did try to solve.
2019년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Över förväntan
2019년 4월에 1박 숙박함
답변 제공: Chandos Premier 님, 2019년 4월 16일
Thank you and we hope you had a great experience.

8/10 - 좋아요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice little place to stay
2019년 2월에 1박 숙박함
답변 제공: Chandos Premier 님, 2019년 4월 16일
Thank you Mandy. We hope you would stay again.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Chandos Premier 님, 2019년 4월 16일
Great to know you had a good stay.

6/10 - 괜찮아요

Kenneth 님, Indianapolis

좋아요: 청결 상태, 직원 및 서비스
Great for night prior to LeShuttle. Great restaurants within walking distance. Safe.
2018년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2019년 1월 4일
Thank you Kenneth.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok for a stop over
Only stayed one night to break up a journey the place is clean tidy , comfortable bed , shower in our room didn’t seem to work so we settled for a quick wash in the sink .
2018년 9월에 1박 숙박함