I was told that there were events when I arrived so it was room service only, which suited me. My room was dirty, there were remnants of food on the carpet and labels from clothes left by previous guests. While the bed was clean there were stains on the sheet. Room service was prompt and the reception ladies were extremely pleasant. My wine glass was covered in lipstick and the tray that had my food on was filthy. My assumption would be, even if hotels have struggled to update, that they would at least be clean. Oh, finally there was water seeping through the bathroom ceiling.