숙박 시설 정면
예약 가능 여부 확인

해드로우 매너 여행 후기

3 out of 5
해드로우 매너
Goose Green, Hadlow, Tonbridge, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 268개 이용 후기 중 118개" "
평점 8 - 좋아요. 268개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 268개 이용 후기 중 37개" "
평점 4 - 별로예요. 268개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 268개 이용 후기 중 12개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely friendly hotel
Unfortunately this hotel is due to close down . We have stayed here on a regular basis as I have been studying at the nearby Hadlow college. Very friendly staff and always a comfortable stay with a lovely breakfast. Such a shame it is closing
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

The lovely receptionist was very friendly and helpful with my stay.
2023년 1월에 1박 숙박함
답변 제공: Hadlow manor recepetion 님, 2023년 1월 20일
thank you for your feedback, we appreciate it greatly

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2023년 1월에 1박 숙박함
답변 제공: Hadlow manor reception 님, 2023년 1월 20일
thank you for your feedback we appreciate it greatly

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 12월 27일
thank you for scoring your stay with us so highly!we hope we can welcome you back to our hotel in the near future!kind regards,

10/10 - 훌륭해요

Steven

2022년 12월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 12월 17일
thank you for scoring your stay with us so highly! we hope we can welcome you back to our hotel in the near future!

2/10 - 너무 별로예요

Sarah

2022년 12월에 1박 숙박함

8/10 - 좋아요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 12월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 12월 12일
Good Evening Jason,Thank you for your feedback, we greatly appreciate it. If there is anything we can do to improve your stay next time, please let us know at reception@hadlowmanor.co.uk.Kind regards,Reception

2/10 - 너무 별로예요

Lionel

2022년 11월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2023년 1월 21일
thank you for review we appreciate the feedback.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable room, friendly staff and quality food. I will stay again
2022년 11월에 2박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 11월 12일
thank you your review we appreciate the feedback and happy to hear you enjoyed your stay with us!we hope we can welcome you back to the hotel in the near future! kind regards,

10/10 - 훌륭해요

Sara

2022년 10월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 10월 31일
Sara, thank you for taking the time to leave us this positive review. we are so happy to hear you've enjoyed you stay with us/ gave us a high rating. We look forward to welcoming you again the future.

10/10 - 훌륭해요

Miss R

2022년 10월에 1박 숙박함
답변 제공: Reception-Hadlow Manor 님, 2022년 11월 7일
Thank you for your feedback. We are happy you enjoyed your stay with us at Hadlow Manor.Kind regards,Hadlow Manor Reception

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
OK, but needs a makeover.
This hotel needs a serious makeover. Bedrooms (old brown furniture) and outdated bathrooms with poor plumbing mean the shower facilities are almost non existent. Such a shame, I can see why it marketed more at weddings and events with perhaps a single overnight stay. With some money spending on it, this could be a fabulous hotel perhaps spa facilities?
2022년 10월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 10월 31일
Thank you for taking the time to leave us your feedback. Your feedback has been taken on board and we are looking into making an improvement.We hope one day to welcome you back and hope you find future stays more to you liking. Kind regards

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Hadlow manor recepetion 님, 2022년 10월 24일
thank you for scoring so highly we appreciate it greatly, we hope we can wlcome you back to the hotel in the near future!

10/10 - 훌륭해요

Rafal

2022년 10월에 1박 숙박함
답변 제공: Hadlow manor reception 님, 2022년 10월 24일
thank for giving the hotel a high score we appreciate it greatly and hope we can welcome you back to the hotel in the near future!

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Hadlow manor reception 님, 2022년 10월 24일
thank you for scoring our hotel highly we appreciate it greatly. we hope we can welcome you back to the hotel in the future!

10/10 - 훌륭해요

John

2022년 10월에 1박 숙박함
답변 제공: Hadlow manor recepetion 님, 2022년 10월 24일
thank you for rating your stay with a high score, we appreciate this greatly. kind regards,

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We would come again!
A lovely countryside setting, but near to Hadlow village and Tonbridge for shopping. Very welcoming and friendly staff. Excellent breakfast and evening meals. Roomy accommodation with good sized en suite with bath and shower (although the shower was a little difficult to adjust to the right temperature). Tea & coffee making equipment provided. Our only 'gripe' was there was only one bedside table but we improvised by moving the occasional table.
2022년 10월에 3박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 10월 16일
We would like to thank you for taking the time to leave your feedback. We really appreciate the lovely comments you have said about Hadlow Manor. We look forward to see you again in the future.

8/10 - 좋아요

Kevin

2022년 10월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 10월 16일
Thank you for leaving us a high rating/ feedback. We hope you'll choose to stay with us again at Hadlow Manor.

8/10 - 좋아요

Nikki

2022년 9월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in nice location Staff friendly and helpful Nice food Rooms a bit dated but comfy bed
2022년 9월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 9월 26일
thank you Lisa for your lovely review, we hope we can welcome you back to the hotel in the near future!

10/10 - 훌륭해요

Jeanette

2022년 9월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 9월 19일
Thank you for your score. We look forward to seeing you again soon.

10/10 - 훌륭해요

Stewart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
It was quite a late check-in but checking went very smoothly the room was a good sized it was warm comfortable quiet the shower was hot and the towels were have a good standard my only complaint would be that the door had to be slammed to close it which at night-time was EXTREMELY Loud
2022년 9월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 9월 19일
thank you Stewart for your lovely review we really appreciate the feedback. we hope we can welcome you back to our hotel in the near future!

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태
Very clean and tidy hotel, friendly staff and good standard of food. Decent breakfast, restaurant prices are reasonable with a good choice of three, two or one course evening dinners. My standard double room overlooked the lovely rear garden, which was closer to the size of a paddock or field. An overall very happy stay that I would recommend to anyone.
2022년 8월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 9월 2일
Thank you for your review and feedback. We look forward to welcoming you back soon.

8/10 - 좋아요

Connor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very helpful and pleasant. Plenty parking.
2022년 8월에 1박 숙박함
답변 제공: Reception-Hadlow Manor 님, 2022년 8월 31일
Thank you for your review. We hope to welcome you back soon.

6/10 - 괜찮아요

David

연인과의 여행
별로예요: 직원 및 서비스
Function room was fantastic but bedrooms were tired.
2022년 8월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 8월 31일
Thank you for your review. We are currently refurbishing the bedrooms so we hope to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 8월 31일
Thank you for your score of 10/10. We hope to welcome you back soon.

10/10 - 훌륭해요

Mrs

2022년 8월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 8월 31일
Thank you for your score of 10/10. We hope to welcome you back soon.

10/10 - 훌륭해요

Linda

2022년 8월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 8월 31일
Thank you for your score of 10/10. We hope to welcome you back soon.

10/10 - 훌륭해요

Sue

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 8월 21일
thank your for scoring us highly, we appreciate the feedback! we hope we can welcome you back to the hotel in the near future!

2/10 - 너무 별로예요

Zoe

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception miserable and looked bored to be there, made a comment on my arrival. Very tired and dated decoration with peeling wallpaper. Grout falling out of tiles which stuck to your feet when using the bathroom. Banging pipework and/or generator all night and staff noting the noise on their early start (along with their night with their girlfriend). Hairs and dirt on the floor. Nothing explained about the property or services on arrival. No offer of help, particularly as I was limping with damage to my knee and calf and there is no lift. I couldn't wait to leave and go home to have a bath and get some sleep in a clean room.
2022년 7월에 1박 숙박함

4/10 - 별로예요

Rebecca

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Kenrick

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Lovely staff. They were both helpful and accommodating.
2022년 7월에 2박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 7월 14일
thank you for your lovely comment we appreciate the feedback, were glad you had good stay at the manor and hopefully we will be able to welcome you back to the hotel in the near future.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable two-night stay
We stayed here for 2 nights to attend a music concert at the nearby Hop Farm, which was extremely convenient being only about 10 minutes drive away. We booked a wheelchair accessible room on the ground floor, which worked out very well for us. There was plenty of space to manoeuvre around and generally the facilities were good. We were warned on checking in that being in a ground floor room, we might hear some music from weekend events at the Hotel but we actually couldn't hear the music, so no problems at all (it wouldn't have bothered us anyway). An attractive building in a nice setting with plenty of free on-site parking.
2022년 6월에 2박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 7월 6일
thank you so much for your lovely review. we're glad to hear that you enjoyed your stay at the hotel! we hope we can welcome you back to our hotel in the near future.

10/10 - 훌륭해요

Julian

2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 7월 1일
thank you for rating the hotel with a high score! we hope we can welcome you back to hotel in the near future.

10/10 - 훌륭해요

Jane

2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 6월 26일
thank you for giving us a high rating we really appreciate it! we hope we can welcome you back again in the near future!

4/10 - 별로예요

stuart

가족 여행
별로예요: 숙박 시설 상태 및 시설
Toilet didnt flush properly. Breakfast was dossapointing, dirty cutlery, long wai for service and all the buffet trays were either empty or had been cleared away at 9.45 although breakfast service was until 10am all dissapointing
2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 6월 23일
We are so sorry to hear you didn't enjoy your stay with us at Hadlow Manor. We have just looked into your stayed with us you were allocated in one of our superior rooms so we are surprised to hear about an issue with the bathroom as its not long been refurbished. Can we ask if the toilet issue was reported and was it rectified? Also can we ask what was disappointing with the breakfast was it the selection on offer, timing/how it was cooked? Our breakfast time on a weekend ends at 10:00am so they breakfast is available up till that time. Our apologies if the staff began to clear away early we have since spoke with our food and beverage team so this shouldn't happen again. if you could give us an email to continue our conservation please see our website for full details for email and phone numbers

10/10 - 훌륭해요

Debbie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous hotel
Lovely hotel, lovely staff, spotless, great breakfast, would highly recommend.
2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 6월 21일
thank you for your lovely review! we are pleased that you have enjoyed your stay with us. we hope that we can welcome you back again soon.

2/10 - 너무 별로예요

Charles

My stay at the hotel didn’t happen. A combination of various incompetences and weak management made the parking attendants at the Hop Farm at best ineffectual. Thousands of people were stuck for hours in the carpark unable to leave. Not good.
2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 6월 21일
we are so sorry to hear that you didn't have a good experience, we hope that we will be able welcome you to our hotel in the near future.

10/10 - 훌륭해요

Shona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best night!!
Truly one of the best nights away in a very long time. So quiet and peaceful!! We stayed on a Tuesday so no weekend revellers so that was good.
2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 6월 21일
thank you very much for your lovely review, were so glad that you enjoyed your stay at our hotel! we hope we will be able to welcome you back to hotel again in the near future.

10/10 - 훌륭해요

Derek

2022년 6월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 6월 21일
thank you for rating your stay with us highly we really appreciate it. we hope to welcome you again to our hotel in the near future!

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 5월 25일
thank you for scoring so highly. we appreciate it. we hope we can welcome you back to the hotel in the near future.

2/10 - 너무 별로예요

Julia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was told that there were events when I arrived so it was room service only, which suited me. My room was dirty, there were remnants of food on the carpet and labels from clothes left by previous guests. While the bed was clean there were stains on the sheet. Room service was prompt and the reception ladies were extremely pleasant. My wine glass was covered in lipstick and the tray that had my food on was filthy. My assumption would be, even if hotels have struggled to update, that they would at least be clean. Oh, finally there was water seeping through the bathroom ceiling.
2022년 5월에 1박 숙박함
답변 제공: Hadlow Manor 님, 2022년 6월 16일
Hi Julia, thank you for taking the time to leave a review. We understand your stay was not up to our normal standards and we are very sorry. We have refunded 25% of your stay and dinner and hope to welcome you here for a more pleasant stay at Hadlow Manor.

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
An overnight stay following a wedding held locally. Friendly welcome, clean accessible room, quiet night so we had a good sleep.
2022년 5월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 5월 25일
thank you for your review, were happy that you enjoyed your stay. we hope that we can welcome you back to hotel in the near future.

10/10 - 훌륭해요

Jackie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 5월 25일
thank you for you score. were glad you enjoyed your stay. we hope to see you again soon.

8/10 - 좋아요

Amber

2022년 4월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 4월 8일
Hello Amber, Thank you for taking the time to leave us a high rating/ review of 8/10.We are really glad you've enjoy your stay with us at Hadlow Manor. We hope if you choose to stay with us again in the future we can get the rating next time to a 10/10.

8/10 - 좋아요

Julie

2022년 3월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 4월 8일
Hello Julie, Thank you for taking the time to leave us review of 8/10.We are really glad you've enjoy your stay with us at Hadlow Manor. We hope if you choose to stay with us again in the future we can get the rating a bit higher. Please feel free to email or call us with any ideas on how we can improve your stay with us for next time. stay safe and take care from

8/10 - 좋아요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Staff were friendly and helpful. The rooms were comfortable, with great beds giving a good nights sleep, but the deco and bathroom were a little on the tired side. Overall a very pleasant stay.
2022년 3월에 1박 숙박함
답변 제공: Reception 님, 2022년 3월 23일
Hi John, many thanks for taking the time to write a review. We are glad to hear you enjoyed your stay and I have passed this onto the team. We hope to welcome you back in the near future for another pleasant stay.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty, cold and unpleasant
The room was very dirty. Floor had not been cleaned as there was dirt around it. The room we stayed in was very dated with old furnitures that really could do with sole care. Carpets are filthy, need changing. Walls had cracks and paper peeling off. Ugly curtains that had dust coming off them by the touch. Bathroom had mould around some areas and you can tell didn't get cleaned properly. We had a long trip ahead so I thought we would unpack and come speak to someone else to change rooms. Once we got back to the hotel there was no one at the reception. Went to the room to call the reception but the rooms phone didn't work. The heating turned off and our room was freezing! Had a 7 month baby with a cold. Plus the water was cold so we couldn't have a wash. So I paid a lot of money for a crap room where I couldn't use the facilities and froze all night so we didn't get any sleep.
2022년 3월에 1박 숙박함
답변 제공: Reception Manager 님, 2022년 3월 23일
Dear guest, we are very sorry to hear your stay was not enjoyable. If you would like to get in contact with the hotel directly and let us know what room you stayed in and the date of your stay, we can look into this and start making immediate changes. We would also really like to welcome you back here for a more enjoyable time so if there is anything we can do, please let us know.

10/10 - 훌륭해요

Rita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable stay breakfast was very good
2022년 2월에 1박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 4월 8일
Hello Rita, Thank you for taking the time to leave us the highest rating/ review being a10/10.We are so happy! you enjoy your stay with us at Hadlow Manor. We have passed on your comments to the chef about breakfast which they greatly appreciate. Hope to see you again. Take care.

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hadlow Manor
2022년 2월에 2박 숙박함
답변 제공: Reception:Hadlow Manor 님, 2022년 2월 16일
Hello Wayne, we would just like to thank you for leaving as a positive rating score. We do hope to welcome you back to the Manor in the future. Stay safe and take care, kind regards.