테라스/파티오
예약 가능 여부 확인

로얄 호텔 여행 후기

3 out of 5
로얄 호텔
Beach St, Deal, England

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 463개 이용 후기 중 264개" "
평점 8 - 좋아요. 463개 이용 후기 중 146개" "
평점 6 - 괜찮아요. 463개 이용 후기 중 39개" "
평점 4 - 별로예요. 463개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 463개 이용 후기 중 4개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Saheed 님, READING

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful friendly staff
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Thibault

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Idéal pour un séjour en famille
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Claire

The room was very nice and the location was excellent. The breakfast was very average. The WiFi was virtually nonexistent. They need to invest in proper WiFi. For that reason we would not stay there again, especially as it was expensive.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff were excellent and carried out there jobs with a smile and caring attitude.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a curious and wonderful place of a hotel
2024년 2월에 1박 숙박함

8/10 - 좋아요

Andrew 님, Tonbridge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent location but room was a little run down could do with a makeover.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Andrea

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Very clean but dated. Really comfy bed. Food was very good. Most of the staff were lovely, though the receptionist could do with customer service training. My main issue is, having booked following a search for dog-friendly hotels, the £20 fee imposed on my tiny, well-behaved dog on check-in struck me as excessive.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Shaun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Always a pleasant stay, stylish and traditonal. It is a old hotel, so you can hear the creaking floor boards of others, but it is nice..
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Francis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Kim

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Robina 님, Beckenham

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Robina 님, Beckenham

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Henrik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Doesn’t get more central. Of course old building so has its quirks and indeed charm. Stay top floor which was quiet. Staff friendly and helpful. Breakfast could ask for a bit more but ok. Perfect location for exploring town and hikes (Kingstown and Sandwich).
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
On arrival we were informed the hotel was under-staffed & our room wouldn't be ready for another hour. Our room & the entire hotel was incredibly hot although thoughtfully a fan was provided in our room. The heating system was outside our room & was very loud. We also had people above us who were running/stamping in their room until gone midnight. We had to ask them to stop. Breakfast was excellent on the first day but the next day we waited 45 minutes for our food to be served & the supplies of juices & croissants was empty for a while. The hotel is very cosy & conveniently situated. It was always busy with a lot of non-residents & service was slow. Extra complimentary supplies were provided immediately upon request by the cleaning staff. All staff were friendly but very busy. It would be good if parking at the hotel could be reserved for residents. We enjoyed our stay but felt the price didn't reflect the value of the service & accommodation. We would rate the hotel 6 out of 10.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Should be better than it is.
We found the stay a bit of a mixed bag. The team were friendly and helpful and the room with a sea view was very nice. But there were a few things that let the place down. The shower was poor, flitting between scolding hot and cold with no power. The dining room was cold and we found the food from breakfast to evening dinner to be of poor quality. The food did not feel very fresh or of great quality for example the berries on the pancakes looked like they were frozen not fresh, the sausage in the cooked breakfast was the quality you would expect from a greasy spoon and the salad served with the steak was a lump of rocket with no dressing. It's a beautiful location and a nice space but we felt that it was probably suffering from being part of a chain and not focussing on having a top chef and great quality, fresh food.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was fantastic, with friendly, helpful staff, and a great location right by the sea. We very much enjoyed our spacious family room, with superb views, and loads of coffee, tea, hot cocoa, and biscuits as an added special touch. Lots of cozy corners in the hotel to relax and enjoy a drink or just hang out. Lovely dinner and breakfast at the restaurant as well. Highly recommend.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay in William Pitt room great breakfast friendly staff . One small note you need a recreation room for cleaning staff as were all waiting outside the rooms to get in and clean but were sitting and standing in the stairway on their phones and chatting but was quite off putting when stepping out of the room they need somewhere to sit whilst waiting to start their work . Kind regards but a lovely stay
2023년 12월에 1박 숙박함

8/10 - 좋아요

Anthony

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good stay with excellent staff but the food that we ordered at dinner was very disappointing.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Marie

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in the Wellington suite, which was fabulous. Breakfast served to the room. The food was tasty but the full English rather small. Staff ok, not the warmest welcome.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
We had a lovely time it was let down by the breakfast on the fourth day (Sunday19th Nov) served mouldy raspberries and the lady serving didn’t even offer an apology.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Kym

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jacqui

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect stay friendly helpful staff, food excellent, great location so clean in and out of the hotel. Would visit again x
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

jonathan

2023년 10월에 1박 숙박함

8/10 - 좋아요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay with my daughter - we had a lovely time
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very efficient and friendly.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Christian

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Royal Hotel is superb
A beautiful and understated hotel on Deal beach with a lovely bar, lots of history, clean, friendly staff, right near the pier & dog friendly. Superb place and I'll be returning for sure.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff. Took care of me.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Charlie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable visit
We enjoyed our stay and the only area which was disappointing was the breakfast. The staff were friendly especially Tina who was exceptionally hardworking.
2023년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

4/10 - 별로예요

t

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

CRAIG

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Claire

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average stay
Friendly staff and nice breakfast. Room had cheap facilities and bathroom was in urgent need of repair. I did let the staff know.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Deal weekend break.
We recently had a very enjoyable stay at the Royal Hotel Deal. We stayed from Friday to Monday in the Churchill family room. Can honestly say it was one of if not the largest family rooms we have stayed in. The room was clean and tidy with side sea view. There was small instances of wear and tear in the room but nothing to complain about. The only drawback is no a/c and the room got quite warm. A fan is provided which helps. Breakfast was excellent with buffet cereals, fruits pastries and juices. Main breakfast is freshly cooked to order with good options. Restaurant food in evening was first class. Although we only ate in one night as wanted to try other options in Deal. It was our first visit to Deal and really loved it. There is a council car park next to hotel which charges a reasonable £10 per 24 hours. The hotel is situated in a fantastic location right on the beach. It was my wifes birthday so i asked if flowers could be put in room. They said they could get from local florist. The bouquet provided was excellent for very reasonable price £25. We would definitely revisit this hotel.
Main entrance.
View from seats outside hotel restaurant.
View from Churchill family room.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Richard

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Pamela

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rooms. Nice staff
2023년 8월에 1박 숙박함

8/10 - 좋아요

Sarah

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Pamela

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Nichalos

2023년 7월에 1박 숙박함

8/10 - 좋아요

Nicci

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Graham

2023년 7월에 2박 숙박함