Dear Alyssa, Thank you for completing a review of our property. We are sorry to hear that you were disturbed by a phone call when you arrived in your room. We are working on upgrading the rooms. We have new chairs coming and are looking to replace lamps and add some my USB ports. We are pleased to hear you enjoyed our restaurants. We do hope you will give us another opportunity to serve you again in the future. Thank you again for your comments. Linda Peters, GM

Dear Marsha: Thank you for taking the time to do a review of our property. We are pleased to see that you enjoyed your stay. We are happy to heart that you found the property nice, clean and very friendly. We hope you will come back in the future and give us another opportunity to serve you. Linda Peters, GM

Dear Brian, Thank you for your review. We appreciate your rating and your comments about our staff and property. We hope you will return to give us another opportunity to serve you again. Linda Peters, GM

Thank you for your kind words for our employee. We are so happy that you enjoyed your stay with us and that our employees treated you so well. We hope to see you again soon

Hello Jason, Thank you for your review of our property. We are pleased to see you enjoyed your stay. Please come back and see us again soon. Linda Peters,GM

Dear Melissa, Thank you for your review. We are pleased to see you enjoyed your stay and the quiet suite you were given. We look forward to your return in the future. Linda Peters, GM

Dear Jianbing, Thank you for your review of our property. We are pleased to hear that you appreciated the free shuttle service. We appreciate your feedback and will take your suggestion into consideration on grouping the customers to same locations. We are sorry you had a long wait for the shuttle. We do hope to see you again in the future when you are in Ketchikan. Linda Peters, GM

Dear Joonho: thank you for taking the time to do a review of our property. We are pleased to see that you enjoyed your stay with us. We hope you will return in the near future to give us another opportunity to serve you. Linda peters, GM

Debbie thank you for taking the time to do a review of our property. We appreciate your rating. We hope you will return and give us another opportunity to serve you. Linda Peters, GM

Hello Bill, Thank you for completing a review of our property. We appreciate your comments and are pleased to see you enjoyed your stay with us. We do hope you will be back to give us another opportunity to serve you. Linda Peters, GM

Bruce, my apologies for not responding to your review of our property earlier. We appreciate your rating of 5 out of 5. We are pleased to hear that you enjoyed your stay with us. We hope to see you back again soon. Linda Peters, GM

Hello Codi, thank you for your review of our property. We are pleased to hear that you enjoyed your stay with us. We are happy you found our property, nice, clean and friendly. We hope you will return in the near future and give us another opportunity to serve you. Linda Peters, GM

Dear Laura, Thank you for taking the time to do a rating of our property. If you have a chance we would like some more detailed information as to why you came to the rate of 6 out of 10. Thank you in advance. Linda Peters, GM

Rosanna, Thank you for your 10 out of 10 rating. We greatly appreciate your business and hope you will be back to stay with us again in the future. Linda Peters, GM

Dear Virginia, I apologize for my late response. Thank you very much for your review of our property. We are pleased to hear that our staff was friendly and helpful, and our rooms were comfortable and clean. We are happy to hear you enjoyed both restaurants during your stay and made use of our shuttle service. We hope you will come back in the future and give us another opportunity to serve you. Linda Peters, GM

Thank you for your rating. We are pleased to see you enjoyed your stay. Please come back for a visit in the New Year. Have a great New Year. Linda Peters, GM

Janet, thank you for your review. We appreciate your comments. It pleases us that you found our staff friendly, knowledgeable and helpful. Please come back to visit us again in the future. Linda Peters, GM

ALEX, thank you for your rating. We are pleased you enjoyed your stay. We hope you will be back to visit us again in the future. Linda Peters, GM

Dear Frank, we are pleased to see that you enjoyed your stay with us. Thank you for posting a picture of your bed. I do hope you found it comfortable. We do hope you will return to give us another opportunity to serve your lodging needs. Linda Peters, GM

Hello Edwina: Thank you for taking the time to review our property. We appreciate your feedback and are happy to see you enjoyed your stay. Please come back and see us again soon. Linda Peters, GM

Dear Judy, Thank you for doing a rating of our property during your stay. We are very pleased to see you enjoyed your stay with us. We hope you will be back to see us again soon. Linda Peters, GM

Dear Linda, thank you for taking the time to do a review of our property. We are so pleased to see you enjoyed your stay with us and will be back to stay again. Thank you for your comments on our staff and our amenities. We appreciate your comments. We are looking forward to your next visit. Thank you for choosing The Landing for your stay. Linda Peters, GM

Dear Nicolette: Thank you for your review. Yes, we are working to update some of the items in our rooms. We are looking to replace chairs, lamps and curtains in the rooms this next year. We are also looking to add more USB ports in the rooms. We do hope you will come back to see us again in the future. Thank you for choosing The Landing for your stay. Linda Peters, GM

Jeff, Thank you for your review of our property. We appreciate your taking the time. We are pleased to see you found our staff nice. We do hope you will come back again and give us another opportunity to serve you. Thank you for choosing the Landing Hotel for your stay. Linda Peters,GM

Bruce, Thank you for your rating of our property. We appreciate your 5 out of 5. It is nice to see that you had a great experience staying with us and we hope you will return in the future and give us another opportunity to serve your lodging needs. Thank you for choosing The Landing for your stay. Linda Peters, GM

Hello Darrian: We are sorry to hear that you had a bad experience at our property. If you reported these things to the front desk of the hotel and they did not assist you in correcting them; I apologize. We would have been very happy to move you to a room that would have been more satisfactory for you. I will definitely speak with the Jeremiah's and the front desk staff about their service over the weekend. We have a no smoking policy in our hotel and enforce it with a hefty charge. Again, our apologies for the inconvenience. If you would like to discuss this further; please contact me at the hotel number. Thank you for bringing this to our attention. Linda Peters, GM

Hello Mel: Thank you for taking the time to do a review of our property. We appreciate your comments and are pleased to see you enjoyed your stay with us. We are happy to hear that our facility gives you a warm communal feeling and you fought our staff friendly, helpful and accommodating. We hope you will be back to stay with us again in the future. Thank you for choosing the Landing for your stay. Linda Peters,GM

Dear Priscilla, Thank you for taking the time to do a review and giving us a high rating. We greatly appreciate it. We hope you will be back to stay with us again. Linda Peters, GM

Dear Leah, Thank you for your review of our property. We are pleased to hear that you enjoyed your stay with us. We hope you will return to give us another opportunity to serve you. Linda Peters, GM

Hello Isabelle, We are so happy to hear you enjoyed your stay with us. It is nice to hear that you found our staff friendly and the shuttle service excellent. Also, great that you felt we had clean and excellent service for you. Thanks for your time. We appreciate your comments. Please come back and visit with us again in the the future. Linda Peters, GM

Dear Gary, Thank you for taking the time to review our property. We are very pleased to see you found our location convenient and sour staff cheerful and helpful. We do hope you will return to stay with us again in the future. Thank you for choosing The Landing for your stay. Linda Peters, GM

Hello Dan: Thank you for taking the time to rate our hotel. We appreciate the rating of 8. We are happy to see you enjoyed your stay. Please come back and see us again. Linda Peters, GM

Dear Chad, Thank you for taking the time to do a review. We appreciate your rating. We are pleased to see you enjoyed your stay with us. Please come back to see us again in the future. Linda Peters, GM

Dear Emily, Thank you for your review of our property. . We appreciate your comments about the front desk staff and will share them with them. We are also pleased you enjoyed our diner restaurant. We do hope you will return in the future and give us another opportunity to serve you. Thank you. Linda Peters, GM

Dear Charles: Thank you for your rating of 4 out of 5. We are pleased to see you enjoyed your stay. We hope you will be back to Ketchikan and spend some time with us again. Linda Peters, GM

Dear Eric: Thank you for taking the time to do a review of our property. We appreciate your comments concerning the restaurants. We are thankful that you will make your stay with us again in the future when you are here fishing. Thank you for your recommendation. We look forward to your return. Linda Peters,GM

Hello John: Thank you for taking the time to do a review of our property. We appreciate your comments and sorry we did not have air conditioning for you. We have so few days that we need it. We will share your comments concerning the staff and the clean rooms. We hope you will return to stay with us again in the future. Linda Peters, GM

Dear Shawn, thank you for the great rating. We appreciate it very much. We are pleased to see you enjoyed your stay. Please come back and visit us again in the future. Linda Peters, GM

Dear Randy, Thank you for your review and rating. We appreciate your taking your time to do the review. We are pleased to see you enjoyed your stay. We hope you will be back to stay with us again in the future. Linda Peters, GM

Hello Ronald: We appreciate your comments concerning Jason and Kayla and are pleased they shared their knowledge of Ketchikan with you. Thank you also for the respectful and courteous comment about our staff. We hope you will return to visit us again in the future. Thank you for your time to complete the review. Linda Peters, GM

Dear Marilyn. WE are pleased to hear you found our location a nice spot. The curtains and carpet are in our capital expense for this coming year. We are pleased to see you appreciated the 10.00 off voucher for your breakfast. We do hope to see you again in the future. Thank you for taking the time to write your comments. Linda Peters,GM

Ann, My apologies for not responding to your review sooner. We appreciate your rating. It is great to see that you enjoyed your stay with us. Please come back to see us again in the future. Linda Peters, GM

Hello Charles: Thank you for the review of our property. We appreciate your comments about the folks at our front desk and the shuttle. We are also happy to hear that you enjoyed the food in both restaurants. We will look for your return. Very happy to hear you will return. Linda Peters, GM

Roberto, Thank you for your review. We appreciate your rating and your business. We do hope you will be back to stay with us again in the future. Linda Peters, GM

Dear Robert: Thank you for the review. We are pleased to hear that you have stayed with us the past couple years and continue to do so. It is also nice to hear the appreciation of the breakfast vouchers and the great food in the restaurant. We look forward to seeing you again on your next visit to Ketchikan. Linda Peters, GM

Christine, Thank you for taking the time to do a review of our property. We are pleased to see you enjoyed your stay with us. We hope you will return in future to visit us. Linda Peters, GM

Dear Arthur: Thank you for taking the time to do a review of our property. We appreciate your comments. We did not have a basketball team in, but I apologize if some guests were noisy and sounded like a bowling basketball team. I also apologize if you complained to the front desk concerning the noise and they did not do anything to stop it. We do hope you enjoyed the remainder of the time with us and hope you will come back to stay with us again in the future. Linda Peters, GM

Dennis, Thank you for your review. We are pleased to see you enjoyed your stay with us. We hope you will come back to visit us again. Linda Peters, GM

Dear Chad, Thank you for your review of our property. We are pleased to see you enjoyed your stay with us. We are happy to see you found our location convenient for you. Thank you for your comments about our staff and restaurants. Sorry we are unable to accommodate that 5/5:30 early morning breakfast for you. Hope your fishing was successful. We would love to see you come back in the future and give us an opportunity to serve you again. We hope you enjoyed Ketchikan. Linda Peters,GM

Thank you for the review of our property. We are pleased to see you enjoyed your stay with us. It is nice to hear you found our shuttle service outstanding and the restaurant good. We hope you will return to visit us again in the future. Linda Peters, GM