체크인/체크아웃 키오스크

보타니카 카오 야이 여행 후기

4.5 out of 5
보타니카 카오 야이
666 Thanarat Road, Moo See, Pak Chong, Nakhon Ratchasima

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 242개 이용 후기 중 81개" "
평점 8 - 좋아요. 242개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 242개 이용 후기 중 49개" "
평점 4 - 별로예요. 242개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 242개 이용 후기 중 3개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

JOON

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Pool under maintenance
Good but the infinity pool was under maintenance
2019년 3월에 3박 숙박함

4/10 - 별로예요

younkyu

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
보타니카 다시는 안간다.
화장실 및 샤워실이 방과 분리가 되어있지 않은 객실은 하수구 남새가 심해서 잠을 잘수가 없을정도로 관리가 안되고 방을 교체해주는 과정은 30분이상 기다려야했다. 수압이 너무 약해서 샤워하기가 힘들었고 물 배수도 안되고 변기물도 채워지지 않았는데 그걸 고치는 동안 기다리라는 안내를 하더군요. 슬리퍼도 준비가 안돼어 있었음. 2014년에 지어진걸로 알고 있는데 4년밖에 안되었는데 샤워기 헤드가 고정이 안되는 등 전체적으로 객실관리가 부실한 상태. 최종 숙박하게 된 방을 포함해서 3개방을 경험해봤는데 관리가 제대로 된 방은 없었음. 아이들과 같이 온 가족단위가 많아 너무 어수선하고 시끄러웠음. 이후 숙소인 키리마야(10년이상)에 비하면 관리며 서비스며 편안하기가 너무 떨어짐.
2018년 12월에 2박 숙박함

8/10 - 좋아요

Wallapa

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Harald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

BOONSONG

가족 여행
좋아요: 직원 및 서비스
Good hotel
2023년 11월에 1박 숙박함

4/10 - 별로예요

Chalengpoj 님, Phoenix

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
To be honest, the best thing at this resort is probably the hotel staff. The general condition of the hotel/resort is very poor, very run down. Rust is present everywhere. Abundant falling leaves on the property grounds. Tiles in and around the pools are peeling off. These indicate lack of proper care and maintenance. The room is very basic (we stayed in a studio and two suites). One room had leaking toilet. Room safe didn’t work. Moldy spots in bathroom. Toilet seats were not very stable. Flimsy shampoo shelf in the shower area. The ceiling light were flickering. TV in the bedroom had very bad signals and didn’t work. We had to call for room cleanup several times despite leaving the request for clean up at the front door for the entire day at least for two of the three days we stayed. At any rate, these is subpar and disappointing. The waterpark nearby is also deserted. Mold in the pool and etc. Not recommended.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Howson

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Pattreeya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room itself is beautiful, clean and has plenty of space. The view is spectacular on the 6th floor. However, the property is rather old and needs maintenance in many area, including some amenities in room such as shower.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Chadil

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

8/10 - 좋아요

Thanakorn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Mountain View room was stunning. Waking up to the sunrise and listening to all the birds. However, the elevator is out dated and we had problems with our room door during our stay.
2023년 2월에 2박 숙박함

4/10 - 별로예요

Sorntip

2023년 2월에 4박 숙박함

8/10 - 좋아요

Suat Lian

2023년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Tolle große Zimmer mit Mega-Ausblick
Sehr schöne große Zimmer mit Schlaf- und Wohnbereich- sehr großer Balkon mit toller Aussicht, bequemes Bett - rundherum ein tolles Zimmer, einzig Abstriche muss man an der Hotelanlage machen, die vermutlich nach 3 Jahren Corona und Nichtbenutzung doch gelitten hat und hier und da etwas gemacht werden müsste - leider war einer der beiden Pools auch noch geschlossen, aber ansonsten sehr gute Lage zum Nationalpark Khao Yai
2023년 1월에 3박 숙박함

8/10 - 좋아요

Anders

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Ian

단체 여행
별로예요: 숙박 시설 상태 및 시설
The property is set very close to the forest and maintain a lot of greenery around the hotel. very good view from room. but upkeep of facility has suffered during covid
2022년 7월에 2박 숙박함

8/10 - 좋아요

woranoot

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 11월에 1박 숙박함

8/10 - 좋아요

Preuksah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not impressed
- Door card wasn't working most of the time. - Breakfast was not good taste. - Warm water was extremely hard to control. Water heater is not working properly.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Ellis

2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs are friendly and quick service.
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 6월에 2박 숙박함

6/10 - 괜찮아요

Godai

가족 여행
별로예요: 청결 상태
For me Disappointed
Bath Towel looks so dirty so i asked to the reception but she said Actually it is clean but just only because they bleached mistakely.But if u r the hotel i think you should not use the towel looks like rag it makes customer not feel good. And pool seems not clean.maybe i visited off season?another water places looks moss a lot too. And toilet next to pool no one clean?there was mountain of used toilet paper and so stink. Sorry strict comments but i think the hotel is not managed well.
Towel they serve
2021년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
2021년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
チェックイン時 Xperiaからの連絡がいってなかった為 長く待たされたこと 荷物を運んでくれる人がいないこと ホテルの全体に寂れた感と人手不足なのか掃除が行き届いてない感じがした。テラスのソファが汚れてるのと浴槽があまりキレイでない。シャワールームの排水が悪い。
2021년 2월에 1박 숙박함
답변 제공: Thanapat L. 님, 2021년 2월 8일
Dear Sir / Madam, We sincerely apologize for the inconvenience and will note your comment to take action for our improvement as soon as possible. Should you require further assistance, feel free to contact us. Kind regards, Thanapat Laoha-r-rerak E-commerce Reservation Department (Bangkok office) Botanica Khao Yai

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
虫が。。。
山の中のホテルなのでやむをえないかも知れませんが、とにかく虫が多いです。シャワールーム、トイレには小さな虫がたくさんいます。また、これも仕方ないかも知れないですが、家族5人だったので二部屋を予約し、隣り合った部屋をお願いしましたが、結構離れた部屋になっていました。場所は便利ですが、それ以外にはあまり魅力は感じませんでした。
2020년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort stay
Good service and Great view
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

Nicha 님, Bangkok

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay and excellent staff. Cheers. The view was great! Hmm but at night the hot water in the bahtroom didn’t work, the water was still cold.
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Variya

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Dissapointed return customer
2020년 8월에 1박 숙박함

8/10 - 좋아요

Panipak 님, Bangkok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place for relaxing, good services and near by Khao Yai national park and restaurants. However, breakfast is quite bad because there is too little choice and the taste is not that good
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

Rudiiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel , clean with comfortable Nice staffs, i will be back soonest!
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Kochkamol

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
รร. ไม่มีกล่องปฐมพยาบาลหรือยาสามัญประจำบ้านให้เลย โทรขอคาร์บอนแก้ปวดท้องตอนดึกยังไม่มีค่ะ
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Ulf Bertil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ta en natt her
Veldig bra service fra da du parkerer bilen, checkt inn og kommet deg på rommet. Selvfølgelig tar pikkolo opp veska til rommet. Alt var supert
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ที่พักสวย บรรยากาศดี อาหารอร่อย ห้องพักสะอาด พนักงานบริการดี
2020년 1월에 1박 숙박함

4/10 - 별로예요

Sathorn

2019년 12월에 1박 숙박함

6/10 - 괜찮아요

Seng Heng

가족 여행
2019년 12월에 4박 숙박함

4/10 - 별로예요

AlanNg 님, Malaysia

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Natural environment is fine, staff are friendly Disappointed with Day1 Check in to duplex (2 adults 2 kids) - no hot water - water pressure low & faulty faucet hence cant fill up bath tub - toilet downstairs not flushed and dirty, smelly - no towels provided Day 2 moved to 2 separate studio rooms - water pressure low and no hot water - coffee machine spoilt - faulty door lock, reset many times still not up Swimming pools - broken tiles, very hazardous Breakfast choices limited Gym is minimal
2019년 12월에 4박 숙박함

6/10 - 괜찮아요

Khee Khee Jacey

가족 여행
좋아요: 직원 및 서비스
2019년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room is spacious and well organized space,but This hotel has lots of dust. I got the room with the bathtub that is quite dirty and the smell of bath towel is not good. All employees are very nice and helpful also, the parking is convenient to go to the room.
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Yoen Sim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함

4/10 - 별로예요

Emmy

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
จองและชำระเงินผ่านระบบ Expedia ไปตอน~บ่ายสี่โมงเย็น และเข้าเช็คอิน ~20.00 น. แต่พนง. เช็คอินบอกว่าไม่มีการจองชื่อนี้เข้ามา กว่าจะได้เข้าพักใช้เวลานานพอสมควร จองห้องพักแบบ double bed แต่ดันเป็น twin bed พอเปิดห้องมาเจอ ก็กด 0 เพื่อขอเปลี่ยนห้อง แต่พนง. แจ้งว่าไม่สามารถเปลี่ยนให้ได้ เนื่องจากห้องพักเต็ม ... ไม่ได้ใช้อ่างแช่น้ำนอกห้องพัก เนื่องจากเปิดน้ำอุ่นใส่จนเกือบเต็ม น้ำก็ไม่มีวี่แววจะอุ่น น้ำอุ่นภายในห้องน้ำก็ไม่อุ่น กาน้ำร้อนภายในห้องใช้งานไม่ได้ และนอนไม่หลับทั้งคืน เนื่องจากภายในห้องนอนมีเสียงเหมือนน้ำไหลจากท่อตลอดเวลา จ่ายไป 4,800 เกือบ 4,900 แต่เหมือนไปเพื่อนอนฟังเสียงท่อน้ำและตื่นมาทานอาหารเช้าเท่านั้น พักโรงแรมในเขาใหญ่มาสิบกว่าโรงแรม เพิ่งรู้สึกแย่กับการมาเขาใหญ่ครั้งแรกกับที่นี่จริงๆ ค่ะ
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

TYP 님, Bkk

연인과의 여행
좋아요: 직원 및 서비스
ชอบสระน้ำส่วนตัวในห้อง แต่อยากให้ทำความสะอาดตะไคร่ในสระ เดินแล้วลื่น
2019년 11월에 1박 숙박함

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Non existent water pressure on the upper floors
2019년 10월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ก๊อกน้ำรั่ว/tvเปิดได้บางช่องมีช่องน้อย/อาหารเช้าดีใช้ได้/ระเบีบงไม่ไม่สะอาด นกพิราบเยอะ
2019년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good resort
Place is quite nice, good for couple or family. The resort seems new and overall ground is clear. The room is super spacious with mini kitchen area, not for cooking though just a sink. The bed is nice and comfy, but I wish the blanket is warmer. Bathroom is great, my only complain is the hot water is not hot enough or strong enough, this applies the same for the bathtub on the balcony. There is a big tub, but the water takes very long to fill it and it's not hot enough thus making it just like warm water. The view is nice and it's quiet though you can hear screaming from the nearby park so maybe ask for view opposite of the park and higher floor. I've booked a king bed but received a twin which is not a big issue as I was traveling solo. Food at Breakfast is just so so, not much taste and more like very mediocre hotel restaurant. Overall would recommend.
2019년 9월에 1박 숙박함

8/10 - 좋아요

Jimmy

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lovely hotel, but problem with low water pressure
Great check in experience, good staff, nice area and beautiful rooms. But the water pressure in my room was weak and barely had any hot water. The tub on the balcony was one of the main reasons we booked this hotel but we could only fill it up with cold water at night and therefore it could not be used. If I knew this I wouldn't even pay half of what I did. Other than that it's a really nice hotel in a very quiet area. If they just had a better plummer this hotel would be one of the best imho.
2019년 8월에 1박 숙박함

8/10 - 좋아요

Jiraporn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

SS 님, バンコク

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
ベランダのお風呂の栓が壊れていて水が溜まらず使えず残念でした。 全体的に大きいアパートのような雰囲気で、非日常感はあまり味わえませんでした。
2019년 7월에 1박 숙박함