There's a need for facility upgrades, the water heater sometimes did not work well and the safe provided in the room we had was not functioning either. The rooms, although basic in terms of amenities were cosy and comfortable. Counter staff were very accommodating and provided excellent service as well, and did their best to fulfill our requests. One being that they travelled out of the area to buy us a vegetarian dinner as they didn't have enough ingredients to cook. This was despite the fact that the hotel was relatively secluded and there weren't any shops within close radius.