일광욕 테라스

아파르트멘트스 시티오텔 여행 후기

아파르트멘트스 시티오텔
8, Gogolevskaya Str., Kyiv

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 45개 이용 후기 중 35개" "
평점 8 - 좋아요. 45개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 45개 이용 후기 중 5개" "
평점 4 - 별로예요. 45개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 45개 이용 후기 중 1개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요. 적극 추천
좋은 여행. 모든 종업원이 친절하고 많은 도움과 편안한 여행이었내요.
답변 제공: Aivazbekov Alexey 님, 2016년 6월 4일
Dear Guest, Thank You for choosing CITYHOTEL, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL again. Kind regards, Front Office Manager Aivazbekov Alexey

10/10 - 훌륭해요

David

좋아요: 청결 상태, 객실의 편안함
Great place to stay
Very friendly staff and helpful the place is very clean and have what ever you need 👌👌
2022년 1월에 2박 숙박함
답변 제공: Valeria 님, 2022년 2월 10일
Dear David, Thank you for choosing CITYHOTEL and taking the time to share your feedback. It is always a pleasure to receive positive comments. We look forward welcoming you again! Kind regards, Valeria Vitvitskaya Guest Relation Manager

8/10 - 좋아요

Ben

단체 여행
좋아요: 청결 상태, 객실의 편안함
really convenient
2021년 11월에 4박 숙박함
답변 제공: Guest Relation Manager, Yulia Lukoshina 님, 2021년 12월 13일
Dear Mr Ben, Thank you for your feedback. Looking forward to welcoming you back.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the fact that there was a good stove and refrigerator and a big shower. The breakfast included was well worth it and great for kids. The cook made special egg dishes for the family.
2021년 6월에 3박 숙박함
답변 제공: Best Regards, Yuliia Lukoshyna Guest Relation Ma 님, 2021년 8월 30일
Dear Guest, Thank you very much for your kind feedback. We are extremely happy to see satisfied guests, to feel that they like location, room facilities, breakfast. We hope to welcoming you to CITYHOTEL Apartments back again soon.

10/10 - 훌륭해요

Seta

가족 여행
좋아요: 청결 상태, 객실의 편안함
Our favorite place to stay in Kyiv
Absolutely loved this property. Great location, great room, terrific service and the rooftop terrace is the best!
2021년 6월에 11박 숙박함

10/10 - 훌륭해요

Yerzhan

좋아요: 청결 상태, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Konstantin Trofimov Front Office Manager 님, 2021년 5월 31일
Dear Mr. Yerzhan , thank You for choosing CITYHOTEL, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL again.

10/10 - 훌륭해요

Expedia

좋아요: 청결 상태, 객실의 편안함
Best place to stay, not just Kiev but the world!
I have stayed in many properties around the world in different countries. I can honestly say this is the best I have ever stayed in - and I'm including Park Plaza, Marriott, Radisson Blu, all the top ones. Me and my wife slept incredibly well thanks to the extremely comfortable 2 metre wide bed, and my wife loved the kitchen! It had everything we needed, even a dishwasher! In the bathroom, there was a washing machine and dryer, both were quick and not so loud. The bathroom was very luxurious (in fact the whole place was!) and the shower was amazing. It is one of those showers that you really never want to leave. Actually - the whole place gives you that feeling! The only negative is leaving!
2021년 5월에 2박 숙박함
답변 제공: Konstantin Trofimov Front Office Manager 님, 2021년 5월 25일
Dear Guest, thank You very much for choosing CITYHOTEL APARTMENTS as Your home during Your stay in Kyiv! We are happy to learn that You enjoyed staying with us. I hope to see You back again in our hotel in near future so we would have a chance to make Your stay wonderful again! Our aim is simple: to make our CITYHOTEL APARTMENTS Your favorite place to stay in Kiev.

10/10 - 훌륭해요

Andrii

좋아요: 청결 상태, 객실의 편안함
Great stay during the loong weekend
Great experience for anyone who would like to stay in an apartment rather than in a hotel but has a reception downstairs.
2020년 12월에 3박 숙박함
답변 제공: Konstantin Trofimov Front Office Manager 님, 2021년 1월 22일
Dear Andrii, We would like to thank You for Your review. We are glad that You highly enjoyed your stay. We are looking forward to welcome You again at our CITYHOTEL Apartments!

10/10 - 훌륭해요

Stefan 님, München

좋아요: 청결 상태, 편의 시설/서비스
Freundliches Hotel Personal, leckeres Frühstück, geräumiges, sauberes und sehr gut ausgestattetes Apartment.
2020년 2월에 5박 숙박함
답변 제공: Guest relations Manager 님, 2020년 3월 3일
Dear Mr. Stefan, thank You very much for choosing APARTMENTS CITYHOTEL and for such a positive feedback! We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. It is so kind of You evaluating our comfort and service so high. It was a pleasure having You as our guest and we are looking forward to host You again during Your next visit to Kyiv! Best regards, Guest relations Manager, Tsurul Alexandra

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Probably the best apartment in Kiev
GREAT place to stay. Very good area.Beautiful apartment neat, modern, well appointed, quiet and clean.
2019년 6월에 3박 숙박함
답변 제공: Guest relations Manager 님, 2019년 7월 2일
Dear Ms. Karen, thank You very much for choosing APARTMENTS CITYHOTEL and for such a great feedback! We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. Special thanks for all of the positive things mentioned in Your review about our comfort, cleanness and location. We always strive to do our best to give You a feeling of being like home. We sincerely hope to welcome You again at APARTMENTS CITYHOTEL on Your next visit to Kyiv! Best regards, Guest relations Manager, Tsurul Alexandra

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolut Top Unterkunft. Es gab nichts auszusetzen.
2019년 6월에 3박 숙박함
답변 제공: Guest relations Manager 님, 2019년 6월 13일
Dear Guest, thank You very much for such a great feedback! We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. Our aim is simple: to make APARTMENTS CITYHOTEL Your favorite place to stay in Kiev! We are looking forward to seeing You again soon. Best regards, Guest relations Manager, Tsurul Alexandra

10/10 - 훌륭해요

Eliran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+
jusa GREAT!!! A+
2019년 5월에 3박 숙박함
답변 제공: Aivazbekov Alexey 님, 2019년 5월 11일
Dear Guest, I am delighted to read Your kind words, thank You very much for sharing Your review with us. We are looking forward to welcome You again at our CITYHOTEL APARTMENTS. Rooms Division Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

fabio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tutto perfetto
2019년 5월에 4박 숙박함
답변 제공: Guest Relations Manager 님, 2019년 5월 7일
Dear Mr. Fabio, thank You for choosing CITYHOTEL APARTMENTS and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Guest relations Manager, Tsurul Alexandra

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was nothing to dislike. This hotel was very comfortable and clean. We rested very well.
2019년 4월에 5박 숙박함
답변 제공: Guest Relations Manager 님, 2019년 5월 7일
Dear Guest, thank You for choosing CITYHOTEL APARTMENTS and for Your kind feedback! We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. It is so kind of You evaluating our comfort and cleannes so high. Whenever You are back in Kyiv we would be very happy to welcome You again! Best regards, Guest relations Manager, Tsurul Alexandra

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was fine. Airport transfer service available. Pleasant staff. Very nice cooked to order breakfast-free. Great bed. Big studio apartments. Very quiet building. ATM and a few decent restaurants and a mini mart within short walk. Would definitely stay there again. 👍
2019년 3월에 6박 숙박함
답변 제공: Guest Relations Manager 님, 2019년 3월 11일
Dear Guest, thank You for choosing APARTMENTS CITYHOTEL and for Your kind feedback! We are glad that You did appreciate our hotel, rooms, the quality of bed and variety of buffet breakfast! Special thanks for Your assessment of staff quality. Comments like Yours inspire us to work with even bigger enthusiasm and more efficiently! We would be very happy to welcome You back in APARTMENTS CITYHOTEL! We hope that every next staying will be unforgettable for You and You will discover new positive impressions.

10/10 - 훌륭해요

lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect for kiev stay
Modern apartment close to railway station. Nice staff and very good breakfast!
2019년 2월에 4박 숙박함
답변 제공: Rooms Division Manager 님, 2019년 2월 27일
Dear Mr. Lars, thank You for choosing CITYHOTEL, and for Your kind feedback. We sincerely hope that on Your next visit to Kyiv You will stay at CITYHOTEL again. Our aim is simple: to make our hotel Your favorite place to stay in Kyiv. Best regards, Aivazbekov Alexey, Rooms Division Manager.

10/10 - 훌륭해요

Seçkin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Great
2018년 9월에 4박 숙박함
답변 제공: Aivazbekov Alexey 님, 2018년 9월 20일
Dear Mr. Seckin, Thank You for taking the time to share Your recent experience on Hotels.com. It is always a pleasure to receive positive feedback. We look forward welcoming you again at CITYHOTEL. Rooms Division Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super apartment
The establishment is highly recommended if an apartment for longer stays is what the Traveller is looking for. We have stayed before and will stay again.
2018년 6월에 10박 숙박함
답변 제공: Guest Relations Manager 님, 2018년 6월 21일
Dear Mrs. Karen! Thank You for staying with us at CITYHOTEL APARTMENTS and for Your kind feedback. We are extremely happy to know that You were absolutely satisfied with our service and we can’t wait to welcome You back again soon.Warmest wishes, Guest Relations Manager, Bohun Marina.

8/10 - 좋아요

Johanna

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 4박 숙박함
답변 제공: Aivazbekov Alexey 님, 2017년 11월 28일
Dear Johanna! Thank You for choosing CITYHOTEL APARTMENTS and for Your feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Guest Relations Manager, Bohun Marina.

10/10 - 훌륭해요

Edgar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cityhotel, fantastic!!!!
Everything was absolutely awesome!
답변 제공: Front Office Manager 님, 2017년 4월 21일
Dear Mr. Edgar, Thank You for taking the time to share Your recent experience. It is always a pleasure to receive positive feedback. We look forward welcoming you again at CITYHOTEL APARTMENTS. Kind regards, Rooms Division Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
답변 제공: Front Office Manager 님, 2017년 4월 18일
Dear Mr. Paul, Thank You for choosing CITYHOTEL, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Rooms Division Manager, Aivazbekov Alexey

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Front Office Manager 님, 2017년 4월 13일
Dear Guest, Thank You for choosing CITYHOTEL APARTMENTS, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Rooms Division Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Andrei 님, Iasi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hotel :)
The hotel is in a great location, the staff is really pro, rooms are huge, they paid a lot of attention to the small details like bathroom amenities, it is extremely clean, everything is brand new . Breakfast is in good shape, they have a cook that knows how to cook all kind of eggs :) Staff is very friendly including hsk , front desk and the security guys are great. Keep up the good work.
답변 제공: Guest Relations Manager 님, 2017년 3월 30일
Dear Mr. Andrei! Thank You very much for such great feedback! We are very happy to know that You enjoyed Your stay with us and that we could meet Your expectations. With pleasure we read Your positive comments about service & facilities. Special thanks for your assessment of staff quality. Comments like yours inspire us to work with even better enthusiasm and more efficiently! We would be very happy to welcome you again in CITYHOTEL APARTMENTS!.Kind regards, Guest Relations Manager, Bohun Marina.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 3월 3일
Dear Guest, Thank You for choosing CITYHOTEL APARTMENTS, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Front Office Manager, Aivazbekov Alexey

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 2월 27일
Dear Guest, Thank You for choosing CITYHOTEL APARTMENTS, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Room Division Manager, Aivazbekov Alexey

10/10 - 훌륭해요

lionel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent appartement spacieux
Super appartement neuf , tres grand et tout neuf. Personnel accueillant , petit dejeuner bien fourni . Parfait
답변 제공: General Manager 님, 2017년 1월 6일
Dear Mr. Lionel, Thank You very much for such great feedback! We are very happy to know that You enjoyed Your stay with us and that we could meet Your expectations. With pleasure we read Your positive comments about service & facilities. We are looking forward welcoming You back very soon and wish you all the best! Kind regards, Room Division Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Home from home
I travel a lot and wanted more than a hotel room. This gave me an apartment with everything and when I wanted the service it was there also. As Arnold says. " I'll be back"
답변 제공: General Manager 님, 2017년 1월 3일
Dear Mr. Martin, Thank You for leaving a review. We are delighted to read You found everything perfect at CITYHOTEL APARTMENTS, this is how we like to let our guests go, with a purely 100% positive experience. We look forward to welcome You back. Kind regards, Room Division Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Katy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 28일
Dear Katy, Thank You for choosing CITYHOTEL APARTMENTS, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Front Office Manager, Aivazbekov Alexey

6/10 - 괜찮아요

sal 님, Los Angeles California

좋아요: 직원 및 서비스, 객실의 편안함
Spacious and comfortable
Spacious and comfortable. Great appartment great location my only problem was the hotels room smelled like cigarette smoke and the coffee machine was broken at breakfast for two days. The breakfast was nothing to brag about. on a good note the apartment was in excellent condition the washer and dryer were very convenient and it was very spacious.
답변 제공: Aivazbekov Alexey 님, 2016년 10월 22일
Dear Mr. Sal, Thank You for choosing CITYHOTEL APARTMENTS. We truly appreciate Your feedback. We sincerely apologize for the inconvenience that you have experienced. We'll keep your comments in order to prevent similar situations in the future. We are looking forward to welcome You again at our CITYHOTEL APARTMENTS. Front Office Manager. Aivazbekov Alexey

10/10 - 훌륭해요

Steen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect hotel for arbejde og fornøjelser.
Hotellet er ikke ret stort, den vel omkring 50 kvm store lejlighed jeg boede i er renoveret fornyeligt. Dejlige møbler, en fantastisk seng, stort badeværelse, men vaskemaskine og tørretumbler. Køkkenet har alt hvad man skal bruge til fire personer. Den inkluderede morgenmad er måske lidt spartansk i forhold til andre større hoteller, men man går ikke sulten derfra. Et sted jeg nok vil bruge fremover ved mine besøg i Kiev.
답변 제공: General Manager 님, 2016년 10월 10일
Dear Guest, We would like to thank You for Your review. We are glad that You highly appreciated service and facilities in our hotel. We are looking forward to welcome You again at our CITYHOTEL APARTMENTS. Front Office Manager. Aivazbekov Alexey.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent modern apartments, set as a small hotel on a quiet street. breakfast limited, but good quality with hot food prepared individually,
답변 제공: General Manager 님, 2016년 9월 26일
Dear Guest, Thank You for taking the time to share Your recent experience on Hotels.com. It is always a pleasure to receive positive feedback. We look forward welcoming you again at CITYHOTEL APARTMENTS. Front Office Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schöne Apartments
Sehr schön eingerichtet, hervorragende Dachterrasse Zum Frühstücken und bis in die Stadt ist es zu Fuß auch nicht zu weit aber zurück sollte man besser ein Taxi nehmen denn es geht Bergauf:)
답변 제공: Aivazbekov Alexey 님, 2016년 8월 23일
Dear GUEST, Thank You for taking the time to share Your recent experience on Expedia.com. It is always a pleasure to receive positive feedback. We look forward welcoming you again at CITYHOTEL APARTMENTS. Front Office Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Solveig 님, Oslo, Norge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Behagelig familierom sentralt i Kiev
Vi bodde to voksne og vår 17-årige datter to netter på dette hotellet. Hotellet har fin beliggenhet, med gangavstand, for spreke folk, til hele Kiev sentrum. Todelingen av leiligheten med skillevegg mellom soveromsdel og stuedel, og ekstraseng til 17-åringen i stuedelen, ga litt "space" og gjorde oppholdet veldig behagelig. Hotellet er rent, nytt og moderne. På rommet hadde vi slåbrok til alle tre, tøfler, strykejern, vaskemaskin og tørketrommel og tekjøkken med stekeovn, tekoker, vask osv. Stort deilig bad, med stor og romslig dusj. To balkonger. Det var 30 grader i Kiev disse dagene, og deilig med air condition på rommet. Personalet var svært hjelpsomme og svarte positivt på alle våre forespørsler. God frokost, kokk i frokostrestauranten tilbereder egg etter bestilling. Den eneste ulempen for oss som var på ferie, var at frokosten bare varte til 9:30 på hverdager. Deilig takterrasse med solstoler og sittegrupper.
Dear Mr. Solveig! Thank You for Your wonderful review, it’s such a pleasure to read You enjoyed Your experience with us. Thank You for Your kind words on the staff, service and facilities, the team are always happy to read reviews such as Yours. We are looking forward to welcome You again at our CITYHOTEL APARTMENTS. Front Office Manager. Aivazbekov Alexey.

8/10 - 좋아요

Carter 님, New Orleans, La

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of Kiev Great Surprised
I was pleasantly surprised the hotel was extremely nice, spacious, the staff was great. I will defiantly stay there again.
답변 제공: Front Office Manager 님, 2016년 7월 15일
Dear Mr. Carter, Thank You very much for Your warm comment on Your recent stay with us. We are deeply touched to read that Your stay was enjoyable, especially for the service and the quality of the room. We look forward to welcoming you again in the CITYHOTEL APARTMENTS. Kind regards, Front Office Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

Brad 님, Toledo, Ohio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
I've stayed at these apartments about 4-5 times now during trips to Kiev. They are large, very modern and clean. The staff has always been great to help with taxi , restaurants and suggestions. There is always an English speaking desk person. You will find these to be a better value than the five stars in the city as I've also tried most of those.
답변 제공: Front Office Manager 님, 2016년 7월 11일
Dear Mr. Brad, Thank you for choosing CITYHOTEL APARTMENTS and for Your warm feedback! We are glad that You appreciated our staff, apartments, restaurant Matisse! Special thanks for Your assessment of staff quality. Comments like Yours inspire us to work with even better enthusiasm and more efficiently! We would be very happy to welcome You back in CITYHOTEL APARTMENTS! We hope that every next stay would be unforgettable for You and You will discover new positive impressions. Kind regards, Front Office Manager, Aivazbekov Alexey

6/10 - 괜찮아요

Jerome 님, LONDON

별로예요: 청결 상태, 직원 및 서비스
Had to sleep on a SOFA ...
These appartments are ok for a couple but not for 2 couples THey told me that they will install some real sofa beds .. But the reality is that we paid some big money my friend slept in the bed as i am a good friend and i slept on a sofa no sofa bed .. No apologies no refund nothing Be careful if you plan to go 2 friends and excpect to have each a proper bed
답변 제공: Front Office Manager 님, 2016년 7월 10일
Dear Mr. Jerome, Thank You for writing a detailed review about Your stay at the CITYHOTEL APARTMENTS! We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. Please accept our sincere apologies for the shortcomings You had encountered during Your stay with us. We can only assure You that your poor experience is not something that usually happens as our guest satisfaction is of vital importance to us. Mr. Jerome, once again thank You for Your feedback and we hope that You will give us another opportunity to welcome You back at the CITYHOTEL APARTMENTS or CITYHOTEL. Kind regards, Front Office Manager, Aivazbekov Alexey.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel apartment with new clean furniture and english speaking staff, as a second home, you got all what you need to live and enjoy your day, apartment huge, location safe and quite, staff are excellent
답변 제공: Aivazbekov Alexey 님, 2016년 6월 27일
Dear Guest, We would like to thank You for Your review. We are glad that You highly appreciated service and facilities in our apartments. We are looking forward to welcome You again at our CITYHOTEL APARTMENTS. Front Office Manager. Aivazbekov Alexey.

6/10 - 괜찮아요

Jerome 님, Paris

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
NO SOFA BED !!!
So we booked this apartment with a friend which says on the website that 4 adults can fit inside, and when we arrived in Kiev despite the apartment being cosy and modern there was a SOFA but not a SOFABED so the housekeeprs came to the room and left some sheets that i had to put myself on the SOFA so i spent 4 nights sleeping on a SOFA which was not a real bed ... not very nice for a 5 star Hotel.. I once again explained the situation to Hotels.com but still no answer till this date and the hotel as well had nothing to say about that except that they are aware of the problem and will buy a real SOFABED one day .. maybe in 2020 .. SO if you are alone or a couple it is ok ... BUt if you travel 2 couples or 2 friends IT IS NOT OK AT ALL
답변 제공: Aivazbekov Alexey 님, 2016년 6월 18일
Dear Jerome, Thank You for writing a detailed review about Your stay at the Cityhotel Apartments! We highly appreciate our guests’ comments as they help us to improve our service, ensuring that we deliver an experience in line with our guests’ expectations. Please accept our sincere apologies for the shortcomings You had encountered during Your stay with us. We can only assure You that your poor experience is not something that usually happens as our guest satisfaction is of vital importance to us. Mr. Jerome, once again thank You for Your feedback and we hope that You will give us another opportunity to welcome You back at the Cityhotel Apartments or Cityhotel. Kind regards, Front Office Manager, Aivazbekov Alexey

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Aivazbekov Alexey 님, 2016년 6월 4일
Dear Guest, Thank You for choosing CITYHOTEL APARTMENTS, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL APARTMENTS again. Kind regards, Front Office Manager Aivazbekov Alexey

10/10 - 훌륭해요

Bruce 님, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Great place to stay-------great staff--------room with everything you need---
답변 제공: Aivazbekov Alexey 님, 2016년 4월 1일
Dear Mr. Bruce! Thank You for choosing CITYHOTEL Apartments, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL Apartments again. Kind regards, Front Office Manager Aivazbekov Alexey

2/10 - 너무 별로예요

Leandro 님, Miami

별로예요: 직원 및 서비스, 객실의 편안함
Terrible!
The size of room is quite small. Definitely not appropriate to human status!
답변 제공: Aivazbekov Alexey 님, 2016년 6월 4일
Dear Guest, Thank You for choosing CITYHOTEL APARTMENTS and for taking the time to share Your experience with us. I am very disappointed to hear that Your expectations at our CITYHOTEL APARTMENTS were not quite satisfied. Let me assure You that the Apartments (75 sq.m.) designed for comfortable stay of up to 4 guests. Please accept our sincere apologies for any inconvenience occurred during Your stay. We are looking forward to welcome You again at our CITYHOTEL APARTMENTS. Kind regards. Front Office Manager Aivazbekov Alexey

10/10 - 훌륭해요

Udi 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel I visited ever!!!!
A very nice and large apartment. Very new, clean, nice design, you get there whatever you'll need in an apartment and even more. Nice breakfast. Not far from the city center. Very quite area. Excellent service.
답변 제공: Aivazbekov Alexey 님, 2016년 4월 4일
Dear Mr. Udi! Thank You for taking Your time to leave a good feedback regarding Your recent stay at CITYHOTEL Apartments. It's a true pleasure to read Your comment about the excellent service in general. We would be more than happy to welcome You back and make Your next stay with us as comfortable as it should be! Best Regards, Aivazbekov Alexey, Front Office Manager.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel .. clean friendly. .. parking ...
Very nice hotel .. clean friendly. .. parking ...
답변 제공: Aivazbekov Alexey 님, 2016년 4월 6일
Dear Guest. Thank You for choosing CITYHOTEL Apartments, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL Apartments again. Kind regards, Front Office Manager Aivazbekov Alexey

10/10 - 훌륭해요

Paul 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, rooms excellent.
Experience very good in the hotel, staff very friendly and efficient,
답변 제공: Aivazbekov Alexey 님, 2016년 4월 2일
Dear Mr. Paul, Thank You for choosing CITYHOTEL, and for Your kind feedback. We sincerely hope that on Your next visit to Kiev You will stay at CITYHOTEL again. Kind regards, Front Office Manager Aivazbekov Alexey