바(숙박 시설 내)

이비스 키이우 시티 센터 여행 후기

3 out of 5
이비스 키이우 시티 센터
Taras Shevchenko Boulevard 25, Kyiv

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 805개 이용 후기 중 328개" "
평점 8 - 좋아요. 805개 이용 후기 중 380개" "
평점 6 - 괜찮아요. 805개 이용 후기 중 70개" "
평점 4 - 별로예요. 805개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 805개 이용 후기 중 14개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Young Wan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great quality with good price
Cozy bedroom!
2021년 12월에 1박 숙박함
답변 제공: Shypov Andrii - Assistant Reservation Manager 님, 2021년 12월 14일
Dear Mr. Wan, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2021년 11월에 2박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 11월 26일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Keun-Young

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2019년 11월 25일
Dear Keun-Young, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Keun-Young

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2019년 11월 25일
Dear Keun-Young, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Keun-Young

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2019년 11월 25일
Dear Keun-Young, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Wondal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 7박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2019년 11월 25일
Dear Wondal, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
후기
접근성 좋아요
2019년 10월에 2박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2019년 11월 4일
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔 이용 후기
이비스 지역은 전체적으로 기존 모습이 잘 보존 됐다고 봅니다 ㅡ 역설적으로 오래됐다고 할수있죠 근데 이 호텔은 정말로 최고의 환경과 배경을 갖고있어 여행중 가장 으뜸이었다고 생각됩니다,
2019년 5월에 1박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2019년 6월 3일
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

4/10 - 별로예요

SangWook

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다른 곳에 도저히 숙박할 곳이 없으면...할 수없이
그냥 급해서 할 수 없이 지낼수밖에 없었습니다. 빨리 체크아웃하고 싶은 생각밖에 안나는 호텔... 근데 이곳이 호텔 맞나요???????
2018년 6월에 2박 숙박함
답변 제공: Evgenia Bykovtseva 님, 2018년 7월 17일
Dear Mr. SangWook, Thank you for choosing ibis Kiev City Center hotel and for taking time to post your feedback following the recent stay at our hotel. As i can see, unfortunately, you are not 100% satisfied with your stay. Opinion of our guest is extremely important for us, as the comfort of our guests is the highest priority. As we strive to provide superior service for each of our guests, therefore we kindly ask you to provide as with more detailed information about all inconveniences emerged during your check out. Thank you again for your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evgenia Bykovtseva - Quality Manager

10/10 - 훌륭해요

KWANG HO 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Evgenia Bykovtseva 님, 2018년 5월 4일
Dear Kwang, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Quality Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함
답변 제공: Evgenia Bykovtseva 님, 2018년 2월 26일
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Evgenia Bykovtseva - Personal Assistant to General Manager

10/10 - 훌륭해요

MK 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient
Satisfied with the reasonable price and good service provided.
Dear Guest, We very much appreciate your wonderful feedback following your recent stay at ibis Kiev City Center hotel. We treat comments from our guests very seriously, as they serve as a main encouragement for all of our team members. We will be glad to welcoming you back in the future! Sincerely, Anastasia Krizhevskaya - Quality manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
깨끗하고 조용한 비즈니스형 호텔
비즈니스형 호텔이지만 조용하고 편안한 호텔. 가족여행에는 특별한 장점은 없지만 무난하게 대중교통을 이용하여 관광하기에 좋음. 직원들의 서비스 마인드가 특히 좋았슴.
답변 제공: General Manager 님, 2017년 1월 26일
Dear Guest, It is such a great pleasure to receive positive comments regarding our team members. That is very important for us! We are looking forward to welcoming you back to our hotel in the future. Sincerely, Anastasia Krizhevskaya - Quality manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 10월 24일
Dear Guest, Thank you for posting your mark regarding the stay at ibis Kiev City Center hotel! We will be glad to assist you during your next trip to Kiev. Sincerely, Quality manager

6/10 - 괜찮아요

? 님, 서울

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
평이한 숙박시설
예약전 미리 체크해 보지 못한 제 실수가 있긴했어나, 중간정도 평가하고 싶군요. 객실내 헤어 드라이기,전기 다리미 , 커피포트가 없었습니다. 헤어 드라이기가 없으니, 머리 빗, 도 없더군요.. 사용도구에 대해서는 한국의 일반적인 모델보다도 못한것 같습니다. 기본적인 식수도 제공이 되지 않았고요.. 가지고 간 커피믹스 등 사용도 못해보고 그냥 가져왔네요..

10/10 - 훌륭해요

Lyuba

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Ben

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 11월 29일
Dear Ben,Thank you very much for choosing ibis Kyiv City Center hotel and for taking time to post your feedback following the recent stay at our hotel. As I can see, unfortunately, you are not 100% satisfied with your stay. Opinion of our guest is extremely important for us, as the comfort of our guests is the highest priority. As we strive to provide superior service for each of our guests, therefore we kindly ask you to provide as with more detailed information about all inconveniences emerged during your last stay. Thank you again for your feedback. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Andrii SHYPOV - Front Office Manager

8/10 - 좋아요

Veniamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Hard to park. Convinient location.
2023년 10월에 1박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 11월 29일
Dear Veniamin,Thank you for choosing ibis Kyiv City Center hotel for your accommodation in Kyiv. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kyiv City Center hotel soon.Sincerely,Andrii SHYPOV - Front Office Manager

10/10 - 훌륭해요

Dr. Kenneth P.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe in Kyiv
nice hotel, clean, convienent for our stay and the places we needed to be. Felt safe, helpful staff at the front desk, nice food services. No complaints at all.
2023년 9월에 6박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 10월 2일
Dear Dr. Kenneth,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrii SHYPOV - Front Office Manager

8/10 - 좋아요

Alexander

2023년 9월에 6박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 10월 2일
Dear Alexander,We very much appreciate your comments regarding your stay at the Ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Andrii SHYPOV - Front Office Manager

10/10 - 훌륭해요

Johnny

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
this hotel is in a very good location near the University Metro Station and also the Central Train Station and the pricing for the room was reasonable. Also, there is a very good breakfast available every morning from 6 to 10 AM, with a good selection of bacon, sausages, eggs, waffles, different side dishes, fruit and all at a good price. I like this hotel very much and I have stayed there several times already when I have been in Kyiv.
2023년 6월에 2박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 6월 23일
Dear Johnny,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

Johnny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good location, easy to walk to everywhere, Train Station and Metro Station 15 minute walk from hotel, many goo restaurants within walking distance, also the Botanical Garden is not far. Breakfast buffet is good, both hot and cold food options, fresh fruit, pastries, bread, juices, coffee, tea. Desk personnel speak Ukrainian, English and Russian. Probably the only drawback for me here is the room was very small and it was very difficult to get into the shower stall because of how the bathroom is arranged, I would have given this hotel 5 starts except for that and I will still stay here again.
2023년 6월에 2박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 6월 19일
Dear Johnny,We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 - 훌륭해요

Olivier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a day
Super service pour cette période de guerre Belle vue de la chambre
2023년 2월에 1박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2023년 2월 15일
Dear Olivier,We very much appreciate your comments regarding your stay at the ibis Kyiv City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

8/10 - 좋아요

Chissey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/a
2022년 6월에 4박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2022년 7월 15일
Dear Chissey, We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrii SHYPOV - Front Office Manager

10/10 - 훌륭해요

Mariia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Takk
Takk for hyggelig opphold. Alt var greit!
2022년 2월에 5박 숙박함
답변 제공: Andrii SHYPOV - Front Office Manager 님, 2022년 2월 23일
Dear Mariia, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

10/10 - 훌륭해요

Andrew

2022년 1월에 2박 숙박함
답변 제공: Sincerely, Yulia Sivashova - Front Office Manager 님, 2022년 1월 31일
Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

veysel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All is good
2022년 1월에 3박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 31일
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Isa

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Personal unfreundlich
2022년 1월에 7박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 13일
Dear Isa, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

OMER HAMDI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved to stay in IBIS hotel in Kyiv
I had a room facing the Tarasa Schevschenka blvd on the 13th floor. Nice view at night. The room is small but ideal for solo travelers like me or even a minimalist couple. Housekeeping was daily and clean, bed was comfortable. Would be nice to have a cooker (to have some tea or late coffee) in the room. Reception is very helpful, kind and welcoming. Breakfast is very good. Very close the central train station, metro and walking distance to so many attractions around the city.
2021년 12월에 7박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 12일
Dear Omer, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Anatolii

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Veldig ren hotell, personell er serviceinnstilt og hyggelig.
2022년 1월에 1박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 12일
Dear Anatolii , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay liked the area room was comfortable for the price paid
2021년 10월에 4박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 12일
Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

Kutay

2021년 12월에 4박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 4일
Dear Kutay, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

Seta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 6박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 4일
Dear Seta, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 7박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 4일
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Doron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Shypov Andrii - Assistant Reservation Manager 님, 2021년 12월 14일
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

10/10 - 훌륭해요

Robert

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2021년 12월에 2박 숙박함
답변 제공: Shypov Andrii - Assistant Reservation Manager 님, 2021년 12월 14일
Dear Robert, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

6/10 - 괜찮아요

MOHAMMED

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
اسواء موظفه في اوكرانيا عندهم اسمها والقاء Olga
فندق مثل باقي ٣ نجمات لايوجد خدمة حمل الحقائب والثلج انت تاخذه لحد ١٠ بالليل وبعدها يقفل المطعم، لازم سيارة اذا بتروح الشارع الرئيسي خريشات مافيه حوله اي شي الا بالخلف مطعم افطار ممتاز كيف كروسان وقريب منه مررره تروح مشي نايت كلوب مشهور بس كله ربعنا لذلك ما دخلته، فيه سوبر ماركت نهاية الشارع وكنتاكي وصراف سعره ممتاز ايضآ يوجد مول اخر قريب منه صغير المول مافيه مطاعم وتصميمه غريب. ميزة الاوتيل انه نظيف لكن الغرف مرررر صغيره والحمام اصغر. يضعون زجاجات ماء ٢ عند اول الاقامه بعدها انت تروح تأخذ منهم كل يوم !! وفيه مررره رحت واسوا موظفه قابلتني بكل اوكرانيا اسمها Olga وإلغاء مرررره سئية وأسلوبها كذلك سئي وجلست تستهبل علي وبعد ما طلبت المشرف او المدير بلغوني انه ما يداوم الا ٨:٣٠ الصباح. بصراحه فرعهم الي في لفيف فوق الممتاز وكذلك موقعه وانا سكنت فيه اكثر من مره انصح في الي بلفيف
2021년 11월에 2박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 4일
Dear Mohammed, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 6박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2022년 1월 4일
Dear Guest, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

Benedikt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gutes Hotel in optimaler Lage. Sauberes Zimmer und Bad, beides groß genug. Frühstücksbuffet reichhaltig
2021년 11월에 3박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 11월 26일
Dear Benedikt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Giulio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel.
Nice stay for a quick overnight. Good restaurant and attentive service. Well done!
2021년 11월에 2박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 11월 26일
Dear Giulio, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

Stig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kjæresteopphold
Helt ok hotell med god service
2021년 11월에 2박 숙박함
답변 제공: Artur Shvets-Bohdanov - Front Office Manager 님, 2021년 11월 9일
Dear Stig, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. Our team really hope that your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 10박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 11월 26일
Dear George, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

10/10 - 훌륭해요

EMRE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant stay!
2021년 10월에 3박 숙박함
답변 제공: Artur Shvets-Bohdanov - Front Office Manager 님, 2021년 11월 8일
Dear Emre, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

OMER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Merkezi bir konumda
Konumu çok güzel Otel Çok Temiz ve modern her konuda yardımcı olan bir personel var konforlu herkese tavsiye ederim
Cadde Karşından Otel görünümü
2021년 10월에 3박 숙박함
답변 제공: Shypov Andrii - Assistant Reservation Manager 님, 2021년 11월 4일
Dear Omer, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev. We appreciate your positive feedback with high rates; it is very important for us and serves as an additional encouragement for all of our colleagues. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely,

4/10 - 별로예요

akram 님, bozeman

출장 여행
Overall not so great with lacking some improvements.
2021년 10월에 6박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 11월 26일
Dear Akram, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 3박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 10월 29일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Sabahattin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Temiz ve güzel oda. Herşey düşünülmüş. Sadece tek problem tüm ibislerde olduğu gibi küçük oda. Başka sorun yok.
2021년 10월에 3박 숙박함
답변 제공: Yulia Sivashova - Front Office Manager 님, 2021년 10월 29일
Dear Sabahattin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yulia Sivashova - Front Office Manager

8/10 - 좋아요

Yusuf

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Temizlik
Temiz ucuz konforlu
2021년 10월에 3박 숙박함
답변 제공: Shypov Andrii - Assistant Reservation Manager 님, 2021년 10월 27일
Dear Guest, We very much appreciate your comments regarding your stay at ibis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,