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컴포트 스위트 여행 후기

2.5 out of 5
컴포트 스위트
1816 Martin Luther King Jr, Copperas Cove, TX

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 988개 이용 후기 중 410개" "
평점 8 - 좋아요. 988개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 988개 이용 후기 중 128개" "
평점 4 - 별로예요. 988개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 988개 이용 후기 중 75개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Tyrell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple and comfortable
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Tessie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast is good but less choices. Front desk is so nice and courteous.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Barbara 님, Caldwell

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property has big bugs, staff was slow responding and the service was awful. No maid service,
2023년 12월에 7박 숙박함

8/10 - 좋아요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel.
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Debbie

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Wouldn't choose it again
Property seemed old, even though parts were updated. The carpet in the room was stained and dirty. The toilet constantly ran, and had rust stains in the bowl. Space of room was good. But poor amenities.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Dennis

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mayda E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen servicio y cómodo
Excelente servicio y personaluy atentos
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Lindsay

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Linings on bed were not that clean and bed could have been made better. Outdated rooms
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Kathryn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beds super comfy
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Tawnya

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Felt very safe
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Jeffrey 님, Harlingen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Deandrea

별로예요: 편의 시설/서비스
When i arrived it was my second hotel i booked due to the poor condition of the first. There was still toothpaste present in the sink from the prior people who stayed and hand bands, most likely indicating they didn't really clean the room but i was so burned out and tired from already switching hotels, i dealt with it but wont be paying 120$ for this hotel again
2023년 9월에 1박 숙박함

8/10 - 좋아요

Monique

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

ANDRES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visit with Michelle
The stay was very good with the exception that our room was not made up after the first night.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Louis

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was filthy. Walking from front door through lobby to the dirty elevator I felt like I needed hand sanitizer. Makes you wonder if the rooms are that clean. I would only stay there a minimum of one night and only for an emergency in that area. Please clean your hotel up for appearance at least.
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
Won’t Be Back
The lady at the front desk during the overnight from July 5 to July 6, 2023 was incredibly rude. The gal that worked the previous night on the 4th and a holiday was super nice but the night of the 5th was NOT. She turned lights off on us and when another guest very nicely asked for a blanket she didn’t even look at him or acknowledge his sincere thank you. The lady working that next morning on the 6th was great though. Room was decently clean and the beds were adequate. Breakfast was not great . Waffles did not cook all the way through, strawberry jelly was almost brown, and the eggs were kinda gross. We won’t be staying here on our next trip to see family at Fort Hood.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Christy

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible service and not clean
The bathroom was not cleaned. The toilet had feces all over, the mirror hadn’t been cleaned, there was a bar of soap with hair all over it in the shower. There was crumbs on the couch, trash and q-tips on the floor. There was something all over the sheets. I told the person at the front desk and she said she was typing all these notes for her manager to see what she wanted her to do. Common sense would have been to have housekeeping sent up to the room and cleaned immediately but no such luck. The manager never contacted me. Housekeeping visited the next day asking if I needed towels and I had them clean the bathroom. I will never stay here again.
2023년 5월에 3박 숙박함

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Graduation visit
Nice, clean. Well priced.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Jorge

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 4박 숙박함

2/10 - 너무 별로예요

alejandro

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Needed a comfortable place to stay while in town to bury my mother. Staff was compassionate & professional & hotel accommodations were perfect for the whole family
2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was very clean and located in a nice Quiet area. The shower head needs to be replaced to get an even spray. It currently has one large area and lots of large radius.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chech in was quick
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Melvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was impressed with check in They were really nice 😊
2023년 5월에 1박 숙박함

8/10 - 좋아요

Zulema

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

4/10 - 별로예요

Shawn

아이를 동반한 가족 여행
좋아요: 청결 상태
Fridge was frozen over did not get to keep milk cold or anything, had to buy a ice chest to keep things cold
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

robert

2023년 4월에 1박 숙박함

8/10 - 좋아요

Jamalle

2023년 4월에 1박 숙박함

4/10 - 별로예요

Gretchen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bed bugs YUCK
BED BUGS This hotel has bed bugs
2023년 4월에 4박 숙박함

2/10 - 너무 별로예요

Meagan

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Do not stay here. It’s the only hotel in Copperas Cove with availability for a reason. The 1st room we were put in was nasty. The carpet wasn’t vacuumed, gunk and hair and mold in the corners of the shower, splatters of what I assume was pee around the toilet, sticky remote, the mat in the shower was yuck. The second room wasn’t much better. They at least made the bed and put towels in there. I left my shoes in the room and they are telling me they didn’t see them. There is no way. My shoes were definitely in that room. Dishonest hotel. Don’t stay here.
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Lakethia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

4/10 - 별로예요

Jody

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool closed early and was really cold they didn't not provide blankets for the pull out couch in which my kids were on and the wifi never connected .
2023년 4월에 1박 숙박함

8/10 - 좋아요

calvin

좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 2박 숙박함

8/10 - 좋아요

renee

가족 여행
좋아요: 청결 상태
Great sleeping breakfast not so good
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Yamaira

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Could be better.
We had a few issues during our stay. I got tired of "complaining" so we just dealt with it. First room toilet was running continuously but seemed clean. I just didn't want the maintenance person coming in during our stay. Second room was very dirty...food crumbs on the floor, hair in the sink, pee in the floor, etc. We laid extra towels in the floor to walk on, picked up crumbs and hair. The indoor pool was broke too, one of the main reasons we chose this hotel. The beds are a bit hard. It isn't the worst but it could definitely be better.
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Gloria

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I called a few days prior to ask if the pool was open and they said yes when we got there for our weekend we found out the pool was closed for construction, if we would of knwn that we wouldn’t of had booked it we have a 6yr old that lives the pool and that is the reason why we always try to book a hotel with pool!
2023년 2월에 2박 숙박함

4/10 - 별로예요

Rhonda

가족 여행
별로예요: 직원 및 서비스
Bad management. Will never return!
Made a trip to for the weekend so my husband and I could help our son install new windows on his home. Upon arriving to the hotel,(Friday)the front desk attendant explained to us that there was an internet issue, that there was no pool, and that the elevators were out of order. But looked at our booking and said, "Oh, no need to worry, because we have you in a room on the first floor." (no big deal to us, but certainly an issue to someone that couldn't possibly use the stairs. Our first two nights were fine. Woke up in the morning and took a shower and then immediately left the hotel to go spend the day at our sons house to demo and install the windows. After a full days work we didn't arrive back at the hotel till past 12 am. We just decided to crash and go to sleep. After anticipating an evening of good rest, there was nothing better to look forward to than a nice warm shower in the morning before catching our flight back home. To our surprise, the next morning, there was NO hot water. So unfortunately we were not able to clean and leave as we expected. During the check out process, we complained about the issue to only be apologized to and explained that their hot water tanks are down and that they couldn't find someone to fix the issue over the weekend. (NO Notice was given) Leaving very disappointed (and dirty) we had asked if we could get some sort of compensation. We were told that our issue would be known to the manager. Nothing was ever solved towards our stay :(
2023년 2월에 3박 숙박함

2/10 - 너무 별로예요

Arvin-Michael 님, Randallstown

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
1st-day noisy a/c unit, 2nd-day fire alarm go off for hours and no key to shut it off, the 3rd-day elevator breaks down, 4th-day water heater breaks cold showers, 5th-day hot water heater still broken cold showers and 6th-day time to go home to Baltimore. No credit, no refund - just a big bust. This building looks good on the outside but the inside needs a major renovation. Shut it down.
2023년 2월에 5박 숙박함

2/10 - 너무 별로예요

Albert

2023년 2월에 1박 숙박함

8/10 - 좋아요

Shenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
WHAT I DIDN'T LIKE WAS THAT WE DIDN'T HAVE ANY HEAT AND THE REFRIGERATOR DIDN'T GET THAT COLD. I REPORTED TO THE DESK, AND THEY ALREADY SEEM ALREADY BE AWARE OF PROBLEM AND YET THEY ASSIGNED ME TO THAT ROOM AND IT WAS COLD THIS PAST WEEKEND. NOT GOOD BUSINESS.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Darrell

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 1월에 2박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overpriced
The hotel is at a great location! However it is really run down, the indoor pool in under renovation and the rooms had writing on the walls and dirty comforters
2023년 1월에 3박 숙박함

6/10 - 괜찮아요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole reason I picked this hotel was the indoor pool. Come to find out the pool was and had been closed because there was a hole in the ceiling. It would have been nice to know this before booking. Also when we get there no one tells us but we have to inquire about the wifi which too was down. No discount no offer to upgrade room no nothing to try and accommodate the lack of amenities. I have 2 little boys and that was the 1 thing they were looking forward to. Granted it wasn't the staffs fault but the hotel could've discounted the room or something considering those are 2 reasons why people would choose that hotel. Or at the very least offer to let me out of my reservations with no penalty so I could go elsewhere. Just not very happy with this property not letting guests know that the amenities they advertise were not in service or working. A bit misleading.
2023년 1월에 2박 숙박함

8/10 - 좋아요

Tiffani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was super clean. The only problem was the shower curtain was broke but we managed.

2/10 - 너무 별로예요

Maricela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pague por una habitación con acceso a silla de rueda y cuando llegue al hotel no tenían disponible pésimo servicio. Hotel sucio y con malos olores. Jamás me quedarían nuevamente ahí
2022년 12월에 1박 숙박함

8/10 - 좋아요

Daniele

2022년 12월에 2박 숙박함