리셉션

수퍼 8 바이 윈덤 템플 I-35 여행 후기

2 out of 5
수퍼 8 바이 윈덤 템플 I-35
1610 W Nugent Ave, Temple, TX

이용 후기

6.2
평점 10 - 훌륭해요. 337개 이용 후기 중 71개" "
평점 8 - 좋아요. 337개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 337개 이용 후기 중 57개" "
평점 4 - 별로예요. 337개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 337개 이용 후기 중 73개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Rene

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

PeggyS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If u need a bed this is the place. If u want comfort and feel like ur in 2024 this isn’t the place. It needs new rugs a tv big enough to see it. A clock that don’t sound like it’s going to blow up. Walls that need painting. And that smell I don’t even know how to describe it. Let’s talk abt the bathroom!!! U sit to use it and the door can hit ur side. lol shower head looks like it can kill you with so much crap on it. So NO I WILL NOT GO BACK.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer services. Room was clean and everything worked properly.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall okay we didn’t have enough towels at first then we inquired about one of the shower but it was resolved quickly
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Adam

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Nativida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was beyond rude and very unprofessional. I left hours after checking in
2024년 1월에 3박 숙박함

8/10 - 좋아요

Douglas

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 1월에 5박 숙박함

2/10 - 너무 별로예요

Steven

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet plumbing was un hooked so not working no water. Crumbs in my bed so no laundry done. Front desk was friendly and when I notified of issues he did apologize and said sorry.

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The hotel was being remodeled. Light switches were grimy, bad tile job in bathroom. All lamps have been taken out & recessed light installed that the front desk didn't even know about. Not a wonderful nights stay. Breakfast was ok but still would not recommend this hotel.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff
Room was clean and comfortable. Guest service over the top friendly and helpful. Great breakfast.
2024년 1월에 1박 숙박함

8/10 - 좋아요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Cody

출장 여행
Decent stay for the money.
The front desk clerk was very friendly and efficient. The breakfast was surprisingly very good. The morning clerk wasn't as friendly. The hotel itself is very old, run down and needs a lot of work.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay...shower head had little to no pressure but they said that they would look into it.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was very dated and not as clean as I would have preferred.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Marsha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Patrick

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Felt safe, but smell is bad. Not bad for the price
2023년 10월에 1박 숙박함

8/10 - 좋아요

JONATHAN

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Mario

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible you’re not a guest there just a check
Horrible big brunette girl at front desk after selling our house working all day said our second 7lb dog couldn’t stay there we had no where to go already paid no money she accommodated charged us double pet fee insinuated we had extra people in the room like we r tweakers just a family in between homes, went to book two more nights only cause my wife didn’t want to move I talked to manager he said we were good to stay in same room, the day comes I’m at work they charge my wife then go and kick out my family because of 2 7lb dogs “pet friendly” they “didn’t know” nightmare, bugs, construction going on
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Wilhelmena

2023년 9월에 7박 숙박함

8/10 - 좋아요

Gary

2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Janella 님, Copperas Cove

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff nice, breakfast satisfying. Close to other amenities.
2023년 9월에 8박 숙박함

6/10 - 괜찮아요

Kirk 님, Corsicana

2023년 9월에 3박 숙박함

8/10 - 좋아요

Cynthia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

McKayla

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty and overwhelming smell of mildew. It looks like they might be remodeling now.
2023년 8월에 3박 숙박함

8/10 - 좋아요

cathy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was friendly and accommodating 😊
2023년 8월에 6박 숙박함

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Raul

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Elizabeth

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Halls where dirty doors ect. Also had someone walk into one of my workers room looking for someone. Not sure how they even had a key.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Marcella

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived to check in only to find closed posted on door. No notice of any kind from the hotel or Travelocity.

2/10 - 너무 별로예요

Marcella

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Arrived to check in only to find the place was closed due to a fire. No notice was sent from any one.
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 24일
Thank you for your feedback. We would like to clarify that our hotel was open, and there was no fire incident during your intended stay. We apologize for any confusion and inconvenience. It is possible that you may have gone to the wrong location. Please feel free to reach out if you need any assistance or have any further questions.

10/10 - 훌륭해요

Kathy

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wouldn't stay again. Staff was great but felt unsafe.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Reina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Dayton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Moses

연인과의 여행
좋아요: 직원 및 서비스
On place to stay, remodeling while there, stayed in room next to ever they are remodeling the angel of glue was strong, sheetrock along walls
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Manuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place , friendly front desk person, quick check in Thank you !!!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

PeggyS

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
None smoking was not!! The night and morning desk ppl are unhappy at their job. Was not welcoming didn’t even smile or say hello nothing. The shower has paint coming off in the ceiling. The shower head was so rusty. Sheets was so thin I had to use the other beds sheet to keep warm. All the lamps and clock was in plug so had to push desk back to do their job. It was just yuk to me and will never stay again. We travel from San Antonio to visit family and get a room all the time. I wanted to see stay here because it looked to be beautiful and that my friend is a lie.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean with friendly, professional staff.
2023년 5월에 1박 숙박함
답변 제공: Management 님, 2023년 5월 31일
Thank you for the positive review of Super 8 Temple Texas I-35! We're glad you found our hotel very clean and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Jeff

연인과의 여행
별로예요: 직원 및 서비스
They had no record of my reservation and had no rooms. Then my card was charged for the stay
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 30일
Thank you for your feedback. We are sorry to hear that you were unable to make it to your reservation. We hope that everything is well with you.Please note that when a guest does not show up for a reservation, the room is held for the guest for the first night of their stay. After that, the reservation is automatically process as now show. As a result, your card may have been charged for the first night of your stay.We apologize for any confusion or inconvenience this may have caused. Please don't hesitate to contact us if you have any further questions or concerns.Thank you for considering us for your travel needs, and we hope to have the opportunity to welcome you in the future.

4/10 - 별로예요

Joseph

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Drugs and alcohol were being openly used in the parking lot with loud music playing. The shower had mold, the room smelled like smoke despite being "smoke free"
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 16일
Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We have addressed the issues you raised with our staff and taken measures to ensure that our property is maintained to the highest standards of cleanliness and safety for our guests.We would like to extend an invitation for you to return and give us another chance to provide you with a superior experience. If you would like to discuss the matter further, please feel free to contact us directly.

10/10 - 훌륭해요

Kelli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 16일
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations. We appreciate your feedback and look forward to welcoming you back soon.

2/10 - 너무 별로예요

John

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 3월에 7박 숙박함
답변 제공: Management 님, 2023년 4월 12일
We will take steps to address this issue and ensure it doesn't happen again in the future. In the meantime, please accept our sincerest apologies and feel free to reach out to us directly if you have any further concerns.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 9일
We appreciate your feedback. Thank you.

10/10 - 훌륭해요

Stephanie

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 25일
Thank you for your positive feedback.

4/10 - 별로예요

Ramona

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Run down but served it’s purpose
Our power went out during the recent ice storm so we needed some place warm. It was warm but extremely run down. Wall were dirty, bathroom sink leaked when you turned on the water. The desk chair was broken. The entire place needs some money put back into it for repairs, remodeling and upgrades.
2023년 2월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 25일
Thank you for taking the time to leave a review of your recent stay with us. We apologize for any inconvenience you experienced due to the issues with the room. We take all feedback seriously and will be sure to address these concerns with our maintenance and housekeeping teams to ensure that these issues are resolved. We appreciate your feedback and hope that you will give us another chance in the future to provide you with a more enjoyable stay.

8/10 - 좋아요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very big and clean room. Sheets, pillow cases, towels, floors were all fresh and clean. I'd stayed here before and had the same experience. Check in was quick. Staff is very friendly and goes out of their way to help out. The only minor concern that I might have is the hearing/cooling units in the two rooms I've been in...the heater tends to not work too well. I stayed here during two cold snaps and although the room was not freezing, the heater just didn't get the room as warm as I'd would have liked it. Nevertheless, I will stay here again if i need to.
2023년 1월에 3박 숙박함
답변 제공: Management 님, 2023년 3월 25일
Thank you for taking the time to share your positive experience at our hotel. We're glad to hear that you found the room to be big and clean, and that the check-in process was quick and easy. Our staff takes pride in providing excellent customer service, so we're thrilled to know that they went out of their way to help you during your stay.We appreciate your feedback regarding the heating and cooling units in the room. We apologize for any inconvenience this may have caused and will work to ensure that this issue is addressed. We want all of our guests to be comfortable during their stay and we will take steps to make sure that the temperature in the rooms is optimal.We look forward to having you stay with us again and providing you with another enjoyable experience.