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윈들스트레 호텔 여행 후기

3.5 out of 5
윈들스트레 호텔
2 The Muirs, Kinross, Scotland

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 146개 이용 후기 중 39개" "
평점 8 - 좋아요. 146개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 146개 이용 후기 중 30개" "
평점 4 - 별로예요. 146개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 146개 이용 후기 중 6개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

8/10 - 좋아요

Tam

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 10월에 1박 숙박함

4/10 - 별로예요

jenny 님, Cirencester

좋아요: 청결 상태
별로예요: 직원 및 서비스
the toilet seat was broken , when we reported this they said they would inform maintenance, although they had dining rooms we had to go over the road to there sister hotel for our evening meal which we were overcharged for, on getting back to our hotel the toilet had not been fixed and we had to go to reception for a second time , we were told that they would move us to the sister hotel across the road, we had no help in moving just told to go over to the other hotel we were told we could have a complimentary night at another time but were given nothing the bill was not reduced , the toaster at breakfast was broken and they didn't seem bothered to fix it this is not what I expected for the money paid I have had far better service in bed and breakfast
2018년 9월에 1박 숙박함

4/10 - 별로예요

odette 님, prestonpans

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
ok for 1 night
On arrival, the hotel does not match the pictures on site. We are still to find the lake with the boats! Staff are ok, but only see two people in the whole building. Went down to the bar, where we were told we needed to use the facilities at their sister hotel, a 10 minutes walk over the road. We arrived back at our hotel room at 11pm, it was so quiet, the receptionist was talking to a “friend” and when asked if we could get a drink we were told “no” whilst he laughed at us. Neighbours were so loud from 7am this morning. Staff knocking on their door to hand things over, with total disregard for other people that were sleeping. I don’t know if it was just a one off, but I wouldn’t recommend this hotel to anyone!
2018년 9월에 1박 숙박함

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A tale of two halves.
I booked the Windlaestrae hotel (having scrolled past the Green hotel on the list) but yet, when I arrived to check in, I was sent to the Green Hotel anyway. Heather on reception was lovely, good fun and very helpful as were the staff in Jock's bar where I had dinner. The rump steak was excellent as was dessert and the bar has a good selection of drinks. My room was very clean, tidy and comfortable but the bathroom was looking very old and tired with stained grout and flooring yellowed over a long life. Breakfast the mext morning was somewhat disappointing, no organe juice, little left in one of the fruit bowls and the young team, although polite, were not as warm and welcoming as Heather or the Jock's bar staff. When it came to the main event, there was no bread for toast, no plates available and no bacon or link sausages. Overall, the room was decent value for money. I stayed with work but Im not sure I would stay for a leisure trip.
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
colin
After a small one or two issues, the staff reacted professionally to my issues and helped to resolve them, which I am grateful for, whilst the room does need a little colour in it, it was suitable. Having however to eat at the sister hotel on the night I stayed was a little disappointing, but the service there was fine.
2018년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel. Easy car parking. Nice swimming pool.

4/10 - 별로예요

shaun

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Fred 님, Dumfries

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Cost hotel now
Friday night checked in only two staff on duty No facilities for drinks or evening meal Had to go out for a meal Breakfast very poor
2018년 2월에 2박 숙박함

4/10 - 별로예요

Pauline 님, dunfermline

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won't be back
We booked into the Windlestrae both in January and last week. Disappointed to find out on arrival that we had to stay at the greens. No prior warning and was not the hotel of choice. My wife and disabled daughter went to book into the Windlestrae again told it would be the greens. We specifically asked for windlestrae for the spa facilities. No body seemed to give a hoot to the expectations of our needs. Sorry won't be back. This spoiled to presents.
2018년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
Was average night- nothing special.
Was okay for one nights stay. Negative was the restaurant was over the road at their sister hotel. Also, nobody said you had to manually lock room with key when leaving room which was annoying when returned to room. The shower was and cold due to the pressure build up. It meant you were getting burnt every 30 seconds.
2017년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Dined in Basil's , hour and a quarter before we got our starters so missed the first part of the show . Given a complimentary drink then found we had been charged for it . We're told the kitchen was busy with bar meals but the bar was empty.
2017년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Everyrhing was as good as could be expected other than at breakfast which was a total shambles only one waitress and cook could not keep with demand. ie SHORT STAFFED.
2017년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

Janet

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Restaurant not serving on our stay
Had to walk to their sister hotel for our evening meal.
2017년 10월에 1박 숙박함

8/10 - 좋아요

Sue 님, Yorkshire

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We were on an overnight stay on our way to St Andrews. Hotel seemed quiet and finding correct entrance was a little difficult. The signage from the main road was small and not lit at all. Our room was spacious and clean but the shower temperature fluctuated, we did then report this. Breakfast had ample choices and good food. Evening meals are across the road at the sister hotel.
2017년 9월에 1박 숙박함

8/10 - 좋아요

Jimmy 님, Renfrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value
A wee bit tired here and there, but not too bad, Pool a very good size, Breakfast full Scottish buffet, or continental, plenty of fresh fruit, 10 out of 10. Would stay again.
2017년 9월에 2박 숙박함

8/10 - 좋아요

Dino 님, Lancashire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stayed here four times , although a little dated we always find it very comfortable and the staff are very pleasant and helpful. The pool & sauna etc is excellent. Would definitely return.
2017년 9월에 4박 숙박함

8/10 - 좋아요

Ruth 님, Edinburgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, relaxed hotel,
Very friendly, comfortable hotel with a relaxing vibe. Staff go out of their way to please , nothing is any trouble. Our room was a bit dated decor wise but was spotless and fresh. All in all very good and I will certainly return.
2017년 9월에 2박 숙박함

4/10 - 별로예요

Meridyth 님, Kiama, Australia

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointing
Unfortunately The Windlestrae is a shadow of its former self. Looking very tired & a bit neglected. It's lost its lovely atmosphere. I would not recommend it to others.
2017년 8월에 4박 숙박함

4/10 - 별로예요

martin 님, lancaster

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Good for golf but not much else to do
We have stayed at this hotel on several occasions but on this stay we have found the hotel has made some financial changes much for the worse. At breakfast you had to ask for most things not prepared for the number of people. Evening food you were asked to go across the road to a sister hotel, we had a room that had no cold water and the plumbing was not well making loud noises at all times. There is a lack of leadership at the hotel with most problems needing attention.
2017년 8월에 3박 숙박함

6/10 - 괜찮아요

Ross Watt

별로예요: 숙박 시설 상태 및 시설
2017년 8월에 1박 숙박함

8/10 - 좋아요

Dominique 님, Belgium

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Avoid room n° 324
We went twice to this hotel. First time (room 326) nice twin bed (2m wide) : excellent. Second time (room n° 324), small double bed 1500 cm wide. Just horrible!! Impossible to change because hotel full. Nice hotel very calm in the woods.Very good location nearby airport and Edimburg.
2017년 8월에 1박 숙박함

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Absolutely fine
I needed an overnight stay and it served me well.
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a lovely stay. Food was good and room was clean and comfy.
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money and very large rooms
Very Pleasant and staff extremely helpful and courteous
2017년 7월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
this was our third time we have stayed at this hotel.
2017년 7월에 1박 숙박함

6/10 - 괜찮아요

fanily travelle

별로예요: 숙박 시설 상태 및 시설
No restaurant available except weekend
Arrived to be told the hotel restaurant only opens at week ends but could use a sister hotel a few minutes walk away, which we did , this restaurant was very busy from trying to cover both hotels so service was VERY slow .
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Bobby 님, Durham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel excellent pet friendly hotel
We had a lovely stay. Room large and very comfortable. Food was excellent and staff were so friendly and helpful
2017년 6월에 1박 숙박함

2/10 - 너무 별로예요

Louise 님, Kinross

좋아요: 객실의 편안함
poor

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Deborah 님, Australua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite hotel
Great sized rooms, really good shower, very clean and breakfast was good as well.

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff in the hotel were extremely friendly. The hotel room was large and very clean.

10/10 - 훌륭해요

AJ 님, Edinburgh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Valentine's break
excellent hotel friendly staff will definitely visit again Cindy & Carol on reception were brilliant...loved It!

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks Carol - Fantastic Welcome On Reception xx
Carol on Reception is great at her job and goes out of her way to make your stay as comfortable as possible. She was great also last year when Cher stayed here on her own for a week - nothing was too much trouble. Thanks Carol and the rest of the staff for making us feel very welcome during our 2 night spa break.

6/10 - 괜찮아요

keriann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok hotel
We were a couple and were out in an adjacent room, because of this we heard quite a lot of noise from next door, I tried to phone reception but got no answer so had to walk down, after speaking to the receptionist next door were asked to keep the noise down. Then the fire alarm went off twice at 2.30am, it was a false alarm but we weren't informed.

8/10 - 좋아요

Dave 님, Aberdeen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel in a nice little town

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was closed and we were moved to another so u
Moved to different hotel with different facilities not our choice

8/10 - 좋아요

alanna 님, kintore,uk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hidden spot
the green hotel is across the road and has a better atmosphere but this one is the one with the pool, the staff were nice and the place was spotless!

8/10 - 좋아요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weather was really good

10/10 - 훌륭해요

EVA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Have stayed here before so knew what to expect. Some refurbishments had taken place since our last stay, very comfortable hotel and great value for money. Just one moan, the door handle on ouuur room didn't work properly, other than that all good.

8/10 - 좋아요

John 님, Aberdeenshire

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Windlestrae Hotel
Overnight stay following flight arrival at Edinburgh Airport. Clean comfortable room, helpful staff and nice breakfast.

8/10 - 좋아요

David 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was conveniently situated
The hotel was ideal for our touring of the Kingdom, the staff were very pleasant and the hotel very clean.

8/10 - 좋아요

Linda 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing hotel.
Very spacious and well laid out. efficient and friendly staff. Lovely garden..

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very nice, staff went out of their way to make us feel welcome and comfortable.

10/10 - 훌륭해요

sonia 님, yorkshire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel set in a quiet location
We stayed here as part of our anniversary trip sight seeing The hotel was perfect couldn't fault it we stayed for two nights The hotel staff gave us a grab bag for breakfast as we set off too early to eat the included breakfast which was a lovely gesture I'd recommend this hotel to my family and friends We'd also recommend you visit the loch Levens larda café
Loch leven

8/10 - 좋아요

graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함