테라스/파티오

헤스만 호텔 여행 후기

4 out of 5
헤스만 호텔
220 Kirkland Ave, Kirkland, WA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 700개" "
평점 8 - 좋아요. 1003개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 50개" "
평점 4 - 별로예요. 1003개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 19개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sonia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love my stay here, staff is amazing, very friendly and welcoming. The valet service is pretty nice and quick. Will definitely stay here on my next visit.
2024년 3월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 19일
Hello Sonia,Thank you so much for the lovely review and rating! It was so nice to have you here with us at the Heathman Hotel in the amazing downtown Kirkland area. Thank you as well for the kind feedback about our amazing staff! We look forward to your next stay with us!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very hospitable staff & fast valet parking. Walking distance to restaurants and Kirkland Performance Center.
2024년 3월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 17일
Hello Jennifer,Thank you so much for the great rating and lovely feedback! We are thrilled you enjoyed our amazing location in the beautiful downtown Kirkland area. We look forward to your next stay with us!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Warren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed as a base for wine tastings in Woodinville. The hotel was lovely and the staff were personable and professional.
2024년 3월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 12일
Hello Warren,Thank you so much for the great rating! We are delighted that you enjoyed our amazing team here at the Heathman! We love that you choose to stay with us during your wine tastings in Woodinville! We look forward to your next stay with us for the next wine tasting.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Crystal 님, Burien

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here a lot! It’s a wonderful place and pet friendly. Close to shops and restaurants.
2024년 3월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 12일
Hello Crystal,Thank you so much for the amazing rating and lovely review! It is always so great to see you back at the Heathman Hotel in the lovely downtown Kirkland area.We hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Jane R

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for the upgrade Expedia.
2024년 3월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 7일
Hello Jane,We are so glad we were able to offer you the upgrade into our lovely Symphony Suite. We hope you had an amazing stay with us and we look forward to the next time you stay with us at the Heathman Hotel!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Harshad 님, Bellevue

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 24일
Hello Harshad,Thank you so much for the amazing rating! We hope you had an amazing stay with us and we hope you decide to stay here at the Heathman Hotel the next time you are in the Seattle area.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

howard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’d stay again!
2024년 2월에 3박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 5일
Hello Howard,Thank you so much for the great rating! It was our pleasure to host you here at the Heathman Hotel. We look forward to your next stay with us again!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love staying here
2024년 3월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 7일
Hello Catherine,Thank you so much for the great rating! We are so glad you choose to keep coming back to us! We always look forward to your next visit to the Heathman Hotel! Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Ekaterina

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful warm welcome from reception and valet, excellent location, beautiful room
2024년 3월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 3일
Hello Ekaterina,Thank you so much for the lovely feedback and amazing rating! We are so happy that you had a lovely stay with us here at the Heathman Hotel in the vibrant downtown Kirkland area. We look forward to the next time you decide to stay with us!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and nice clean rooms.
2024년 2월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 2일
Hello John,Thank you so much for the amazing rating and great feedback! We are thrilled you enjoyed our amazing staff and wonderfully clean rooms here at the Heathman hotel in the lovely downtown Kirkland area. We hope you decide to stay with us again the next time you are in the greater Seattle area.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Ashley 님, Fishers

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suites are very relaxing with the fireplaces and walking distance to lots of restaurants.
2024년 2월에 4박 숙박함
답변 제공: Camerin Craddock 님, 2024년 2월 29일
Hello Ashley,We are so thrilled we were able to offer you the amazing Terrace Suite! We hope you had an amazing stay with us, and we are so glad you enjoyed our convenient location in the wonderful downtown Kirkland area. We hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees are always superb. I also like the ease of Valet. Good location in Seattle area.
2024년 2월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 2월 25일
Hello Michele,It is always our pleasure to have you back here at the Heathman Hotel! We appreciate the amazing feedback about our staff and valet. We hope to see you again very soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Holly 님, Monroe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family loves this hotel for a little stay-cation. Close to restaurants. Friendly staff. We will be back!
2024년 2월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 2월 23일
Hello Holly,Thank you so much for the lovely review! We are thrilled you choose to stay with us. We look forward to your next stay-cation here at the Heathman hotel! Kindest Regards,Camerin Craddock

4/10 - 별로예요

Patricia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 20일
Hello Patricia,We are deeply sorry we missed the mark on your second stay with us! We have reviewed your feedback to better improve our guest satisfaction here at Heathman Hotel. We know we can turn this last experience around should you give us another chance.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay!
2024년 2월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 2월 7일
Hello Catherine,Thank you so much for the great rating! We hope you had a lovely stay with us and we hope you decide to stay with us again the next time you are in the downtown Kirkland area!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Sarah

2024년 2월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 3월 20일
Hello Sarah,Thank you so much for the stellar rating! We hope you had an amazing stay with us and we hope to see you again soon the next time you are in lovely downtown Kirkland area!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Annette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a terrific place to stay and walkable to the Kirkland Performing Arts Center.
2024년 1월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 27일
Hello Annette,Thank you so much for the lovely review and comments! We are glad you enjoyed our amazingly convenient location and we hope you decide to stay with us again soon for the next KPC event you attend!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Nancy O 님, Spokane Valley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful. The facility was spotless. Amazing restaurant. Food was delicious. The small shops around the hotel were within walking distance. I will definitely stay at this hotel in the near future.
2024년 1월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 21일
Hello Nancy,Thank you so much for the lovely feedback and amazing rating! We are delighted you had a wonderful time here at the Heathman hotel and enjoyed the amazing downtown Kirkland area! We look forward to your next stay with us in the future.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Kelly

2024년 1월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 8일
Hello Kelly,Thank you so much for the great rating! We hope you had a wonderful stay, and we hope you decide to stay with us again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Mollie

2024년 1월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 24일
Hello Mollie,Thank you so much for leaving a great review! We hope you had a fantastic stay here at the Heathman Hotel in the wonderful downtown Kirkland area! We hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Jay

2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 8일
Hello Jay,Thank you so much for the great rating! We hope you had a wonderful stay, and we hope you decide to stay with us again soon!Kindest Regards,Camerin Craddock

6/10 - 괜찮아요

Francisca

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Staff was nice. The rooms were a little dirty and there were drip marks on the bathroom walls. We only stayed one night. It was mid
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 7일
Hello Francisca,We are deeply sorry we missed the mark on the cleanliness of your room. It is amazing feedback like yours that makes the Heathman Hotel a better place to stay! We enjoyed having you and your dog Benji here at the hotel and we hope to welcome you back soon to a much better standard of cleanliness!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Paola

2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 7일
Hello Paola,Thank you so much for leaving such a great review! We hope you had a delightful stay with us and we hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 7일
Hello Mary,Thank you so much for the amazing rating! We hope you had an amazing stay and we hope to see you again soon here at the Heathman Hotel in downtown Kirkland.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Jodi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Jodi,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Richard,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was large and comfortable. The bed was comfortable and the hotel was very quiet. I never heard anyone on our floor. I wished we could have stayed longer.
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Valerie,Thank you so much for the amazing rating! We are so thrilled you enjoyed our lovely room and amazing new mattresses! We are beyond lucky to have such a nice quiet environment here at the Heathman! We wish you could have stayed longer too! Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Donna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Donna,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Scott

2023년 12월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 16일
Hello Scott,Thank you so much for the amazing rating! We hope you had an amazing stay with us and we hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great walkability!
Always delightful!
2023년 12월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Pamela,Thank you so much for the amazing rating! It is always so good to have you back at the Heathman Hotel! We look forward to seeing you again on your next visit.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Gladys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Gladys,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

8/10 - 좋아요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Carmen,Thank you so much for the good review! We hope you decide to stay with us again soon.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super nice place to stay. Downtown Kirkland, walking distance to lots of amenities. Valet parking is convenient.
2023년 12월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Brett,Thank you so much for the amazing rating! We hope you had a wonderful stay and we are glad you enjoyed the lovely downtown Kirkland area that we are so lucky to be apart of. We are thrilled you enjoyed the convenience of our valet parking! We hope to see you again soon!Kindest Regards,Camerin Craddock

8/10 - 좋아요

Beverly

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
People override technology!
We loved the Hotel, people, the charm and design of all that we saw. We requested room service with the front desk and returned to our room, finding it untouched and was told it was our fault for not changing the light on our door. Front desk should have handled that.
2023년 12월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Beverly,Thank you so much for leaving a review. We apologize for the situation that came up and the way it was handled. This is not the Heathman Standard that we have set and we will look into better results for our guests satisfaction. We hope we can welcome you back to the Heathman hotel and leave with a memorable experience.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Bailey 님, Olympia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Bailey,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

brianna

2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Brianna,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The arrival check in took long time. Only one person at the desk. I use a walker and had to climb in a tub. Very difficult. I ordered a handicap room.
2023년 11월에 5박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Thomas,We are deeply sorry that your stay was not up to our standards. We apologies for any inconvenience you had in your room and during your stay. We would love another opportunity to welcome you back and have you experience the Heathman hotel in a much more positive light.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for a lovely stay! Our first time but we will be back!
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Kimberly,Thank you so much for leaving an amazing review. We are so glad you had a lovely stay and thrilled you decided to stay with us at the Heathman hotel in downtown Kirkland. We cannot wait for the next time you decide to stay here!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Vito 님, San Marcos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, staff and location. The on site restaurant is optimum.
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Vito,Thank you so much for the amazing review! We are thrilled you enjoyed our amazing staff and wonderful location! We hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel.
All of the staff was great, the hotel and room was very nice.
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Jared,Thank you so much for leaving such an amazing review! Thank you for mentioning the wonderful staff that we have here at the Heathman Hotel. We are grateful you enjoyed your room and we hope to see you again soon!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Steven

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and very comfortable.
2023년 12월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Steven,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Baris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There isn’t really anything unique about this hotel, but it is incredibly convenient if you need to stay in Kirkland. Great walk score. The restaurant food is mediocre at best, but there are plenty of walkable restaurants.
2023년 11월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Baris,Thank you for leaving a wonderful review with great feedback. We are glad you enjoyed our amazing location in the downtown Kirkland. We hope you will be back to visit the downtown area.Kindest Regards,Camerin Craddock

8/10 - 좋아요

Melhado

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's very unique i love this hotel..its my favorite spot now...
2023년 11월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 29일
Hello Melhado,Thank you so much for the lovely review! We are super thrilled that we are your new favorite spot. We hope to see you again very soon.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Brian 님, Bainbridge Island

단체 여행, 연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The Heathman is my absolute go to hotel in Kirkland. It’s just the bomb.
2023년 11월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 22일
Hello Brian,It is always our pleasure having you stay with us every year! We look forward to your stay with us next year is not sooner!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Zitian

2023년 11월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2024년 1월 2일
Hello Zitian,Thank you so much for the amazing rating! We hope you had a fabulous stay and we hope to see you again at the Heathman Hotel in downtown Kirkland. Kindest Regards,Camerin Craddock

8/10 - 좋아요

Yasmin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This time around the service was ok.
2023년 11월에 3박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 13일
Hello Yasmin,Thank you for leaving a review. We are sorry our service was not up to your or our standards for our guests. If there is anything we can improve on we would love to hear your feedback and we look forward to the next time you decide to stay with us!Kindest Regards,Camerin Craddock

6/10 - 괜찮아요

Richard 님, normandy Park

좋아요: 직원 및 서비스
Hotel is dated and services are marginal.
2023년 11월에 4박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 9일
Hello Richard,Although it was such a pleasure to have you stay with us at the Heathman in downtown Kirkland, we are sorry we did not meet your expectations. We hope you decide to stay with us again and see what other elegant rooms the Heathman has to offer!Kindest Regards,Camerin Craddock

8/10 - 좋아요

Byron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible cell service
Overall, the stay was very good. Unfortunately, there was no cell reception from our room. Very frustrating.
2023년 11월에 4박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 8일
Hello Byron,Thank you so much for this good rating and we really appreciate the feedback! We are always looking for ways to improve our hotel! We hope you decide to stay with us in whenever you are back in the downtown Kirkland area.Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Lynda 님, KIRKLAND

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great local hotel, great for families or here for work
2023년 11월에 1박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 5일
Hello Lynda,Thank you so much for the amazing rating! We are glad you enjoyed our amazing location. It was so nice to have you here at the Heathman and we look forward to your next stay with us!Kindest Regards,Camerin Craddock

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is our go-to when we are in the area. It’s safe, convenient and we always are met with helpful, friendly staff.
2023년 11월에 2박 숙박함
답변 제공: Camerin Craddock 님, 2023년 11월 5일
Hello Michael,Thank you so much for the amazing rating! It was so nice to have you here at the Heathman and we look forward to your next stay with us in the wonderful downtown Kirkland area!Kindest Regards,Camerin Craddock