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예약 가능 여부 확인

베이몬트 바이 윈덤 클린턴 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 클린턴
710 Park Pl, Clinton, TN

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 288개" "
평점 8 - 좋아요. 1001개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 188개" "
평점 4 - 별로예요. 1001개 이용 후기 중 146개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 100개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very helpful with my request for a cancelation
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Dawn

별로예요: 청결 상태
2024년 3월에 8박 숙박함

2/10 - 너무 별로예요

Micheal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel had cockroaches and was clearly dirty. Was in the room for about 15 minutes and saw 4 different cockroaches and saw wrappers for blue chew stuck in the wall ac unit along with a bunch of dirt. We told the lady at the front desk and she didn’t act surprised about it. Asked for a refund and stayed at a holiday inn express which was way way better. Would recommend you stay away from this one. Cheaper is not always better.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Austin

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Stephanie

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's nice
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jermaine

2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Austin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

2/10 - 너무 별로예요

Tonya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nope nope nope checked out at 10pm
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Austin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good all the way around
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Shary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

8/10 - 좋아요

Ronda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very courteous and friendly. There was no hair dryer in the room but when I asked, they immediately gave me one. Connecting to the WiFi is terrible. If you can connect, the speed is very slow. Fruit, oatmeal, or yogurt would be nice at the breakfast bar.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

10/10 - 훌륭해요

Drew

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. No complaints at all.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like breakfast options, very little selection and no non dairy milk
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 7일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

8/10 - 좋아요

Rick

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s good for 1 night because it’s convenient, easy access off I75. But rooms are mediocre, found hairs in the bed on the sheets, not the cleanest place, linens are worn down and stained. Old worn and stained chair in the room, this hotel needs a refurbish.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태
Convenient.
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, We greatly appreciate your comments regarding your recent stay with us. We do strive to ensure all of our guests needs are met providing superior customer service. I will be sure to pass this onto our team. On behalf of the staff and myself, we look forward to your next visit! Best Regards,Management Team

10/10 - 훌륭해요

Lakin

2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

6/10 - 괜찮아요

michelle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t think it’s fair that people from Knoxville can’t stay at this hotel . I have stayed at the red roof inn across the street and have never had any issues won’t stay here again
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

6/10 - 괜찮아요

Cindy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

6/10 - 괜찮아요

Susan

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire region has little or no cell service. The place was ... meh! The ice machine was good and close to our room. That was a plus.
2023년 10월에 2박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay, friendly staff. Decent rate.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

10/10 - 훌륭해요

Kevin 님, Odell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

8/10 - 좋아요

Denise 님, Powell

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Football weekend so prices were jacked up beyond what was offered. Bathroom had mold around base of tub and cobwebs in corners. Hot water in shower was only accessible at warm setting then got cold as you moved to hotter. No blow dryer. Overall not worth the $200 a night charge
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

4/10 - 별로예요

Todd

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No bedding for pull out couch. Pulled it out and food was on tbe mattress and mattress had nasty stains. Carpet pulled away from wall. Bad paint job. Cracked counter top in bathroom.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

4/10 - 별로예요

Timothy

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This room # 205 was dirty. The bathroom vanity had a black residue all over it. Room wasn't dusted. My wife cleaned these things. We were too tired to complain, but we should have. We'll never stay at this brand again.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest, On behalf of our entire staff at Baymont Inn & Suites by Wyndham, Clinton, TN we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you experienced with our team, and I assure you we are working diligently to ensure a better guests experience. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 - 훌륭해요

Christy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: management 님, 2023년 10월 21일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again!

10/10 - 훌륭해요

Joanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the front desk lady. We arrived late after our wedding and she let us have quite a late checkout! Very friendly staff, comfy bed, clean and quiet!
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again!

10/10 - 훌륭해요

Amanda

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

10/10 - 훌륭해요

Thomas

2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

6/10 - 괜찮아요

Cheryl

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just ok. Very disappointed at the breakfast. Realy expected a quality meal with eggs, bacon, pastry etc. the pandemic is past. Please do it right again!
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest,Thank you for your candid feedback. We have duly noted down every bit o your comment and work on the given areas to better our hospitality services. Guest reviews are of great value to us, and we really appreciate them. We sincerely hope you will choose to stay with us again, and our hotel staff will ensure your future stays are completely satisfactory. On that note, we look forward to hosting you soon.

4/10 - 별로예요

Anita

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs TLC and updates
I stay in hotels in Clinton TN a few times a year when traveling, but the Baymont was disappointing compared to others. The sheets and linens were clean, and you could tell the bath had been cleaned, but overall the facilities felt old and grimy. The carpet is old and worn, the curtains and box spring covers were obviously beyond their years of good repair, and the corners of the bathroom had mold. I’m sure the staff tried hard to do their best, and they were friendly and helpful, but you can tell the owners have not invested in serious upkeep in a while.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest,Thank you for your candid feedback. We have duly noted down every bit o your comment and work on the given areas to better our hospitality services. Guest reviews are of great value to us, and we really appreciate them. We sincerely hope you will choose to stay with us again, and our hotel staff will ensure your future stays are completely satisfactory. On that note, we look forward to hosting you soon.

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience at a hotel!
This was, by far, the worst hotel I've ever stayed in! There were 2 beds in the room. Both beds had stained sheets. One was stained with blood and the other was stained with something yellow. The toilet paper roll hadn't been changed either, and the toilet was not secured to the floor if that makes sense. It rocked back and forth. There were also holes in the wall of the he room. We went down to ask for a new room and they claimed they were all booked up (a claim I highly doubt). They gave us "fresh" sheets for one bed where we had to go back to our room and change the bedding ourselves. They didn't give us new pillow cases or a new blanket though so I had to go through the towels to find one that wasn't stained to put over the pillow case. We slept without a blanket. The next morning, I felt pretty gross and decided I would take a shower until I discovered that the shower curtain was disgusting and moldy. We won't be back to this or any hotel in this chain! Pictures are of the moldy shower curtain and the blood stained bed.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest,Thank you for your candid feedback. We have duly noted down every bit o your comment and work on the given areas to better our hospitality services. Guest reviews are of great value to us, and we really appreciate them. We sincerely hope you will choose to stay with us again, and our hotel staff will ensure your future stays are completely satisfactory. On that note, we look forward to hosting you soon.

8/10 - 좋아요

Alejandro

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
👌
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 11월 29일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everyone was very nice the room was clean.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again!

6/10 - 괜찮아요

Larry

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty throughout
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest,Thank you for your candid feedback. We have duly noted down every bit o your comment and work on the given areas to better our hospitality services. Guest reviews are of great value to us, and we really appreciate them. We sincerely hope you will choose to stay with us again, and our hotel staff will ensure your future stays are completely satisfactory. On that note, we look forward to hosting you soon.

2/10 - 너무 별로예요

Arlon

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet was loose from the floor, mold was present on shower curtain and bathroom surfaces, tv did not work, bed sheets looked like they had been slept in, coffee pot was unclean, carpet was stained, there was only one coffee cup left in the room, the desk chair was broken, door did not close and lock without manually pulling on it, the arm chair was stained, and the window ac unit did not cool .down property and mold is present on the vents. The room was unclean and not suitable or safe for occupancy.
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

8/10 - 좋아요

Anthony

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Dear Guest, We greatly appreciate your comments regarding your recent stay with us. We do strive to ensure all of our guests needs are met providing superior customer service. I will be sure to pass this onto our team. On behalf of the staff and myself, we look forward to your next visit! Best Regards,Management Team

10/10 - 훌륭해요

Rose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Dear Guest, Thank you so much for this kind review! Feedback from our guests encourages us to always aim for greatness. We appreciate the recommendation and look forward to seeing you again soon!Best Regards,Management Team

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 2일
Dear Guest, Thank you so much for this kind review! Feedback from our guests encourages us to always aim for greatness. We appreciate the recommendation and look forward to seeing you again soon!Best Regards,Management Team

10/10 - 훌륭해요

Dale

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 21일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 19일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

4/10 - 별로예요

Paul

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There really wasnt a breakfast as advertised. Toaster Waffle iron pitcher milk oj apple juice small muffins. I was told continental which was far from it. Our room was dirty i found a drink can behind the night stand in between the beds. No phone book for area had to look up restaurants using my phone. Never stay here again
답변 제공: Management 님, 2023년 9월 12일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

4/10 - 별로예요

Jason

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
To many problems
We had two rooms, 225 and 227. My sons father in law and brother in law had 225. It smelled of mildew and missing a cilling tile, and two little cockroaches walked up to them in the bathroom. One is no longer an issue but the other got away. Our room had a smell not as bad but the ac didn't turn up. The shower curtains as you can see were nasty. My son went down and showed them pictures they sent him up with a new one guess we're now staff. They moved the in-laws to 224 which was much better but TV didn't work. The front counter ws told and their answer to us was just keep unplugging and replugging the HDMI cable till it works. It didn't. Sorry one thing wrong maybe but this shows lots of problems, Also on Saturday we didn't put up the do not disturb so they could come in dump trash and new towels. They didn't touch the room.
2023년 9월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 12일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team

10/10 - 훌륭해요

Vicky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 12일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet place to stop along the interstate. Would stay again.
2023년 8월에 2박 숙박함
답변 제공: Management 님, 2023년 9월 12일
Dear Guest, Thank you for taking the time out to write us such a wonderful review! We are glad your recent stay at our hotel was up to the mark! We are happy to know we were able to exceed your expectations regarding a comfortable stay and quality service. Thank you again for recommending us and for your kind words. We look forward to hosting you again! Best Regards,Management Team

2/10 - 너무 별로예요

Robert

아이를 동반한 가족 여행
Roaches in room. Checked out. said they would refund but haven't seen any money!
2023년 8월에 4박 숙박함
답변 제공: Management 님, 2023년 9월 12일
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards,Management Team