2/10 - 너무 별로예요
Diane
가족 여행
2024년 3월 23일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I paid $258 because the pictures looked good and they had an indoor pool. When we arrived, the place was deplorable, it’s under renovation and the pool was under renovation. The pool was literally the main reason I rented it. We went up to the room and there were huge scratches all over the doors, the door that separated our room from the next-door room had been busted in, the smoke detector was covered with a plastic bag, there were huge marks on the walls where pictures once hung, there were drywall repairs all over the bathroom, it was literally disgusting I would not take money to stay there let alone pay money.
I almost never complain but this needs to be reported.
I got on a chat with Expedia to try to get a refund and it was disconnected three times before they gave up and hung up on me. I found a phone number online and called and the man was very nice and I was refunded everything.
Diane
2024년 3월에 1박 숙박함