리셉션

햄프턴 인 & 스위트-녹스빌/노스 I-75 여행 후기

2.5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1004개 이용 후기 중 734개" "
평점 8 - 좋아요. 1004개 이용 후기 중 205개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 38개" "
평점 4 - 별로예요. 1004개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 16개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

8/10 - 좋아요

LAURA

It definitely seems like an older Hampton but was still very nice.
2024년 4월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 4월 11일
We have been around for a while, but don't let our age fool you. We pick yearly projects or areas of our hotel to remodel. We have recently updated both the guest rooms and guest room bathrooms throughout the building. We have also completely updated our pool area! Thank you again for staying with us! We appreciate your feedback!

8/10 - 좋아요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our 2nd time to stay but probably won't be back ...unless they can do something about the comfort of the mattress. It was like sleeping on a rock. It either needed a mattress topper or completely new one. The room itself was nice and clean.
2024년 4월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 4월 11일
Thank you for staying with us! I'm glad that the room was nice and clean, ready for your arrival. However, I'm sorry that you did not have a comfortable stay with us. We use Serta mattresses. I will have maintenance double check the mattress in your room. We replace our mattresses often. I hope that in the future you will give us another chance, but I understand if not. Please travel safely.

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room seemed like it was newly renovated ew clean carpet.. Nice friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 4월 8일
Thank you for staying with us! We have done some renovations recently! We have updated guest rooms and guest room bathrooms. There is also new wallpaper and light fixtures for a contemporary feel. Our staff are the best! I love working with them. We appreciate your feedback.

10/10 - 훌륭해요

DONNA

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent front desk staff! Quiet and clean hotel with lots of extras- coffee, water, tea, and cookies!!
2024년 4월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 4월 7일
Thank you for staying with us! I'm glad you enjoyed your stay and the tea, coffee, and definitely the cookies! We appreciate your feedback!

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, clean, safe. Friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 4월 7일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 4월 7일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay and rest on way to spring break.
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 31일
Thank-you for staying with us! I hope you have a super fun and safe spring break! We appreciate your feedback and hope to see you on your way back from your trip!

10/10 - 훌륭해요

Lindsey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and welcoming. Good pillows but bed was a little noisy when changing positions. Pool was a good size with plenty of chairs. Breakfast was very satisfying with a nice assortment of fresh fruit. We would stay there again.
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 30일
Thank you for staying with us! We appreciate all your kind words about our property! We hope to see you again soon!

10/10 - 훌륭해요

Jodie

좋아요: 편의 시설/서비스
It’s our 2nd year staying here as our stop over from Florida. Great rooms, friendly staff & easy location off the highway
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 30일
Thank you for your continued loyalty! I'm so happy that you continuously enjoy your stay with us! We enjoy having you here. We have recently updated our guest rooms and are easily accessible from the highway. We appreciate your feedback and hope to see you again!

10/10 - 훌륭해요

Vern

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent room & service.
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 29일
Thank you for staying with us! We strive to provide unparalleled customer service and clean comfortable guest rooms! We appreciate your feedback!

10/10 - 훌륭해요

Steven

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great, even with some renovations happening.
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 29일
Thank you for staying with us and letting us know how well your stay went! We appreciate your feedback!

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 29일
Thank you for staying with us! I'm glad you enjoyed your time at our hotel! We appreciate your feedback!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay here was seamless from start to finish. We did not encounter one staff member who was not helpful and friendly to us. We will definitely choose this hotel again when visiting the area.
2024년 3월에 2박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 19일
Thank you for sharing your experience with us! I'm so glad you enjoyed your stay! We do have a great group of people that work here. I love working here! We appreciate your feedback and hope to see you again!

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 17일
Thank you for staying with us! We appreciate your feedback and glad you enjoyed your stay!

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room. Fresh and clean.
2024년 3월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 8일
Thank you for staying with us! I'm pleased to see that your room was fresh and clean ready for your stay. We have high standards to ensuring our guests are able to enjoy themselves and not have to worry about their room. Our rooms are also recently updated. Our stay are here day and night to help provide unparalleled customer service! We appreciate your feedback and hope to see you again!

10/10 - 훌륭해요

Carrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! Clean, beautiful hotel!
2024년 2월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 2일
Thank you for staying with us! We appreciate your feedback! Thank you for your compliments about our beautiful hotel. I'm glad you enjoyed your stay with us!

10/10 - 훌륭해요

Judy

2024년 2월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 3월 29일
Thank you for staying with us! I'm glad you enjoyed your time at our hotel! We appreciate your feedback!

10/10 - 훌륭해요

Cherri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked this room last minute for a concert my husband and I took our children to. The hotel was very convenient in location and the staff was very accommodating. Breakfast the next morning was very delicious!
2024년 2월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 27일
Thank you for staying with us! I'm glad you had a great time with your family and enjoyed our breakfast! We appreciate your feedback!

10/10 - 훌륭해요

Tonya

좋아요: 편의 시설/서비스
This particular hotel has been undergoing upgrades and renovations. We had a nice clean room with some new furnishings. They are still making changes, so it will be even nicer in the future. The staff are lovely and care about the property, their guests, and seem to take pride in what they do. If we are back in Knoxville, we will stay here again.
2024년 2월에 2박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 6일
Thank you for staying with us and providing wonderful details about our property. We are currently upgrading our guest room bathrooms! We do our best to minimize the impact that this has on guests that stay with us during this time. The finished look of the guest rooms is amazing! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Quincy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Convenient to activity we were attending Staff friendly and efficient
2024년 1월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Swathi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall it’s a pretty good property.
2024년 1월에 2박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 28일
Thank you for staying with us! We appreciate your feedback and praise!

10/10 - 훌륭해요

Chris

2024년 1월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 21일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Sue

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Will stay again
2024년 1월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 21일
Thank you for staying with us! We appreciate your feedback! We look forward to seeing you again in the future!

10/10 - 훌륭해요

Elaine

연인과의 여행
좋아요: 청결 상태
Very nice bedroom. They could have king bed in the bedroom.
2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 7일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

6/10 - 괜찮아요

Mary

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태
Always enjoy staying at la quint but this property and our room were not clean, no toilet paper and it was needed unfortunately.
2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 7일
I think you may have our hotel confused with another hotel. Please double check if this was the location you meant to comment about. Thank you.

10/10 - 훌륭해요

Jingfeng

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 7일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

2/10 - 너무 별로예요

Anna

2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 7일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+++ for this hotel.
This hotel was amazing, staff friendly and it was beautiful and roomy.
2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 6일
Thank you for staying with us! We appreciate your feedback!

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스
Clean room. Easy to find.
2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2024년 1월 7일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Tom

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 12월 18일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 27일
Thank you for staying with us! I'm glad you had a great time! We appreciate your feedback!

10/10 - 훌륭해요

Frederick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Robyn, Assistant General Manager 님, 2024년 2월 27일
Thank you for staying with us! I'm glad you had a great time! We appreciate your feedback!

10/10 - 훌륭해요

John

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, comfortable and plenty of parking right off highway. Close to attractions. Free breakfast and parking.
2023년 11월에 2박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 12월 18일
Thank you for staying with us! We are near the highway for easy access but far enough away so there isn't much noise. We have a great complimentary hot breakfast. Our clean, newly renovated rooms are the perfect place for a good night's rest. Whether it's a one-night stop or here for longer, we do everything we can to make your stay fantastic! We appreciate your feedback!

10/10 - 훌륭해요

Jeffrey

2023년 12월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 12월 18일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was spacious and clean, well appointed. The bathroom is very large with a walk-in shower, excellent hot water. Our coffee maker was not working, but maintenance was johnny-on-the-spot and replaced it within 5 minutes. We would chose this property again. The front desk staff was very friendly and had excellent recommendations for local restaurants.
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 12월 18일
Thank you for staying with us! I'm glad that you enjoyed our clean newly renovated guest rooms. Our staff does there very best to go above and beyond for our guests. If there is anything you need, just ask. We are here to make your stay great! We appreciate your feedback!

10/10 - 훌륭해요

Talethia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and excellent customer service
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 29일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Tamara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 29일
Thank you for staying with us! I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Lesa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Located right off of the expressway, modern and extremely clean! Staff were professional and friendly! Loved our room!! Will return again!!
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 29일
Thank you for staying with us! We are easily accessible from the highway. We have many restaurants nearby and a grocery store across the street. I'm glad you enjoyed your stay! We appreciate your feedback!

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 12월 18일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous pet friendly location. Fenced in area for off leash activity for dogs.
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 29일
Thank you for staying with us! I'm glad you and your pups enjoyed the stay! We have a fenced in play area for pets to stretch their legs after a long day of travel. We appreciate your feedback!

8/10 - 좋아요

Rolfe

2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 27일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Kelly

2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 27일
Thank you for staying with us! We appreciate your feedback!

8/10 - 좋아요

Mindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel itself was just fine however we got very little sleep due to no sound barriers between rooms. There was a dog barking and growling n the middle of the night in the room next to us, as well as again around 5am. There was also what sounded like a child running around late at night and again very early in the morning—at one point sounding like a ball was being bounced. It made for a very long 5 hour drive the next day.
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 27일
Thank you for staying with us! I'm sorry that you experienced some noise from other guests. Please let the front desk know if there is ever any way we can help, including with noise complaints. We are here for you when you need us! We appreciate your feedback!

10/10 - 훌륭해요

Marc

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and well appointed room. Loved everything except for the noisy air handler in our room
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 27일
Thank you for staying with us! We will address your concerns with the AC. We appreciate your feedback!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Great stay, large room, very clean! Had an issue checking in that caused the staff member to keep entering my address over and over, delaying check-in. Front desk people were not particularly welcoming. Solid breakfast with the standard waffle bar, hot foods, plenty of pastries, fruit and cereal.
2023년 11월에 1박 숙박함
답변 제공: Robyn, Assistant General Manager 님, 2023년 11월 15일
Thank you for staying with us! We appreciate your feedback!

10/10 - 훌륭해요

Jessica

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay at the Hampton Inn & Suites in Knoxville! Great customer service!
2023년 11월에 1박 숙박함
답변 제공: Kenzie 님, 2023년 11월 11일
That is wonderful to hear, we are glad you enjoyed your stay with us. If you ever travel through Knoxville again, we would be happy to accommodate you!

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kenzie 님, 2023년 11월 11일
Thank you for leaving us a review. We are glad you enjoyed your stay with us, safe travels!