Hotel was clean, not noisy, room was clean. Check in was great, but the individual who was at front desk when we checked out was not.Since we used a "third party" to secure our reservations, meaning Hotels.com, it was almost like we were third rate citizens. I asked for a copy of our billing and she indicated that since we used a third party, they would have to give it us by email. She could have handled it much better but was obvious she didn't care.