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예약 가능 여부 확인

인 오브 르노어 모터 로지 여행 후기

2 out of 5
인 오브 르노어 모터 로지
503 Us Highway 321 Loudon, Lenoir City, TN

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 192개 이용 후기 중 45개" "
평점 8 - 좋아요. 192개 이용 후기 중 64개" "
평점 6 - 괜찮아요. 192개 이용 후기 중 42개" "
평점 4 - 별로예요. 192개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 192개 이용 후기 중 20개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ebony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was in good condition.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Ebony,Thank you for your positive review! We're delighted to hear that you found our property to be in good condition. If there's anything else you enjoyed during your stay or any suggestions you have for us to make your next visit even better, please feel free to let us know. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Terra

좋아요: 편의 시설/서비스
Clean and quite
2024년 4월에 1박 숙박함
답변 제공: joe 님, 2024년 4월 5일
thank you for staying with us and your feedback we are looking forward to seeing you again

8/10 - 좋아요

Regina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Good hot shower. Friendly staff. Breakfast only consisted of a few granola bars. Apple juice, OJ, and coffee in the office. Would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Regina,Thank you for your review and feedback! We're glad to hear that you appreciated our good location, hot shower, and friendly staff. We apologize that the breakfast options were limited during your stay, and we appreciate your understanding. Your feedback is valuable to us, and we'll take it into consideration to improve our offerings in the future. We're glad that, despite this, you would still consider staying with us again. We look forward to welcoming you back for another stay!Sincerely, Hotel Manager

10/10 - 훌륭해요

Don

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 8일
Dear Guest,Thank you for the feedback. I’m so pleased that you had a great stay with us. We take real pride in this hotel and in meeting the needs of a variety of guests. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 - 훌륭해요

James

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying here for holidays for over decade and it's the best value around.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Guest,Thank you for being a valued guest for over a decade and for taking the time to share your positive experience. We are delighted to have been your choice for holiday stays, and we appreciate your loyalty. It's wonderful to know that you find value in our offerings. If there's anything specific you love about your visits or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent service for many more years.Sincerely,Hotel Manager

4/10 - 별로예요

Emily

별로예요: 편의 시설/서비스
I noticed the price for the booking had dropped over the weekend after we checked in which is fine but for $250 the beds shouldn’t have felt like I was sleeping on rocks the pillows shouldn’t go completely flat like the floor , there was nothing about a free breakfast as advertised.. the room was cute but smelled like a thrift store when we entered .. there was only two towels for two adults .. for a last min booking it worked but definitely not worth $250 for two nights
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Emily,Thank you for sharing your feedback with us. We apologize for any discomfort you experienced during your stay, including issues with the beds and pillows and the absence of the advertised free breakfast. Your comments are important to us, and we are actively addressing the concerns you've raised to enhance the overall guest experience. We appreciate your understanding, and we hope to have the opportunity to provide you with a more satisfying stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Beth

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The room was very clean and smelled fresh. No outside noise. The office attendants were well mannered, helpful and kind. Nice stay.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Beth,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that your room was clean and had a fresh smell, providing a quiet and comfortable environment. It's great to know that the office attendants were well-mannered, helpful, and kind. We appreciate your positive feedback, and we hope to welcome you back for another nice stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

john

Nice
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 18일
Dear Guest,Thank you for taking the time to leave a review. We're glad to hear that you had a nice experience during your stay. Your feedback is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

Vanessa

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 2일
Dear Vanessa,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Kara

2023년 8월에 1박 숙박함
답변 제공: joe 님, 2023년 9월 21일
thank you for staying with us and your feedback and we are looking forward to see you again

10/10 - 훌륭해요

Ken

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's quiet, fairly cheap, clean,close to a Big Lot a Subway and several burger joints.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 31일
Dear Ken,Thank you for your feedback. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Branden

연인과의 여행
좋아요: 직원 및 서비스
N/a
2023년 7월에 2박 숙박함
답변 제공: joe 님, 2023년 7월 12일
thank you for staying with us and we are looking forward to see you again

6/10 - 괜찮아요

clint

좋아요: 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 27일
Dear clint,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

John

2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 6일
Dear John, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon! Sincerely, Hotel Manager

4/10 - 별로예요

Donald 님, Bad Axe

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would not recommend this place to anyone. Upon entering this room (155) it smelled musty. Room was light all night. (Curtain to far from the window) no breakfast was available, your site said breakfast was available for free. There was granola bars and coffee, juice. But that was the breakfast they provided. In general the place was in need of some sort of upkeep.
2023년 3월에 1박 숙박함
답변 제공: joe 님, 2023년 3월 30일
sorry for the trouble during your stay and we will send this issue to the management and maintenance department and thank you for your stay the hotel

10/10 - 훌륭해요

Bree

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice friendly and clean
2023년 2월에 2박 숙박함
답변 제공: joe 님, 2023년 2월 24일
thank you for staying with us and we are looking forward to see you

4/10 - 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was pretty rough on cleanliness. Thankfully the sheets seemed clean and the toilet seemed clean. The ceilings had yellow stains, the bathroom floor was dirty. The whole room could stand a renovation. I couldn’t see the sink because the light wasn’t working. The place was quiet and it was enough for me to have a place to rest on my trip but I wouldn’t go back.
2022년 11월에 1박 숙박함
답변 제공: joe 님, 2022년 11월 20일
I am very sorry for the trouble during your stay and we will send this issue to the maintenance department to fix it

8/10 - 좋아요

Carter

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 10월에 1박 숙박함
답변 제공: joe 님, 2022년 10월 15일
thank you for staying with us and and thank you for your feedback and we are looking forward to see you again

10/10 - 훌륭해요

Della

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Affordable
Clean, comfortable, quiet
2022년 8월에 1박 숙박함
답변 제공: joe 님, 2022년 10월 14일
thank you for staying with us and we are looking forward to see you again

2/10 - 너무 별로예요

RON

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bugs in the bathroom tub forgot pillows came back and we’re gone Desk person could care less about this.
2022년 6월에 7박 숙박함
답변 제공: Sue 님, 2022년 6월 19일
Thank You for staying with us for 7 days. We wish you had brought any issues concerning your stay to the Front Desk. We would have gladly taken care of any problems. Our Pest control treats our property regularly. It is uncommon we have such complaints. We appreciate your business. We are apologize about the misplacement of your personal items. Our Staff is instructed to turn in any items that are left. Your items were not found in the room. Thank You

4/10 - 별로예요

Jean Claude

2022년 6월에 1박 숙박함
답변 제공: joe 님, 2022년 6월 11일
thank you for staying with us and your feed back

8/10 - 좋아요

Heather

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Basic room but service was so-so
This is the second year we've stayed here, so we knew to expect a no-frillsn budget motel. The location is very convenient for the lake and the supermarket. This time, however, service was lacking. We arrived at 4 p.m. to checked in, and the receptionist and a housekeeper were more interested in gossiping than serving customers. Then when we got to our room it wasn't ready, and rather than apologize and give an estimate of when the room would be ready, the housekeeper was talking on her phone. I asked the receptionist for another room and was told I'd just have to wait, they were busy. Might try another accommodation when we're in town next year.
2022년 6월에 2박 숙박함
답변 제공: joe 님, 2022년 6월 9일
sorry for the trouble and next time it will be not happen like this and thanks for staying with us

8/10 - 좋아요

Ron

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was listed as breakfast included, was explained that there would be a limited breakfast. Fact is they provide zero breakfast and is totally misleading in their advertising. All should be aware!
2022년 5월에 1박 숙박함
답변 제공: joe 님, 2022년 6월 11일
thanks for staying with us and thanks for your feedback sorry for the issue what you had it and we are going to mention this issue to the management

8/10 - 좋아요

Brooke

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Gregory

2022년 3월에 1박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice, clean hotel. Very small toilets but clean rooms.
2022년 1월에 1박 숙박함
답변 제공: susan 님, 2022년 1월 26일
thank you for your feedback and thank you for staying with us and we are looking forward to see you again thanks

4/10 - 별로예요

Howard

좋아요: 청결 상태
별로예요: 직원 및 서비스
2021년 12월에 1박 숙박함
답변 제공: JAY 님, 2022년 1월 24일
Thank You For Staying With Us!

4/10 - 별로예요

Alina

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Way over priced.
Room smelled funny. Very plain and uncomfortable feel. Way over priced.
2021년 11월에 1박 숙박함
답변 제공: susan 님, 2021년 11월 19일
thank you for your stay and we will send it to management this issue

8/10 - 좋아요

Karen 님, Grove City

좋아요: 직원 및 서비스
Great staff, semi safe area, Excellent mattress, stained but clean linen, Excellent water pressure in bathroom. Shows much ware but is super clean.
2021년 11월에 1박 숙박함
답변 제공: jackie 님, 2021년 11월 19일
thank you for staying with us and we are looking forward to see you again

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 객실의 편안함
OK for overnight when traveling.
There were some problems. Only one towel for 2 people. Fan in bathroom did not work. Entrance door was difficult to close. Shampoo and conditioner were in difficult to open packets. Beds were high but comfortable. Pillows were good. Plenty of hot water.
2021년 11월에 1박 숙박함
답변 제공: jackie 님, 2021년 11월 11일
thank you for staying with us and we are going to send this massage to management and housekeeping department and resolve this issue

10/10 - 훌륭해요

sheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the cleanliness and old feel of the property. It was quiet even though it was pretty full. Very very nice front desk worker at night and day!
2021년 10월에 1박 숙박함
답변 제공: jackie 님, 2021년 11월 1일
thank you for staying with us and we are looking forward to see you again

2/10 - 너무 별로예요

Jim

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room smelled like an old gas station men's room...urine in the old carpet
2021년 9월에 1박 숙박함
답변 제공: jackie 님, 2021년 10월 1일
I am very sorry about your room is not clean but if it is like this you can complained to the motel office and this issue we can take to the management and try to resolve this matter same time and we will address this issue to management and housekeeping department and we are very sorry again

10/10 - 훌륭해요

Anthony

2021년 9월에 1박 숙박함
답변 제공: jackie 님, 2021년 9월 24일
thanks for staying with us and thanks for your feedback and we are looking forward to see you again

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
It was just a place to sleep
2021년 8월에 7박 숙박함
답변 제공: jackie 님, 2021년 8월 19일
thank you for staying with us and we are looking forward to see you again

6/10 - 괜찮아요

Tammy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very friendly check in. Room needs help.
2021년 8월에 1박 숙박함
답변 제공: jackie 님, 2021년 8월 9일
thanks for staying with us and we are looking forward to see you again

4/10 - 별로예요

Ragene

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함
답변 제공: jackie 님, 2021년 9월 16일
thank you for staying with us and your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
A room was reserved with my card I didn't stay there and they still took almost $80.00 any way without taking to me to make sure I was coming
2021년 7월에 1박 숙박함
답변 제공: jackie 님, 2021년 8월 1일
first thing you made reservation and you never did cancel and we had busy week and if you do not come we have to charge you NO SHOW charge

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was good for the price. I don't expect a large amount of amenities for an inexpensive motel. My room was quiet and comfortable and the staff was nice. They put new light bulbs in very fast after I told them about it. If you want fancy, this is not for you, but for a basic stay it is a good option.
2021년 7월에 4박 숙박함
답변 제공: jay 님, 2021년 7월 12일
thank you for staying with us and thanks for your feedback and we are looking forward to see you again

8/10 - 좋아요

Rick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay at
No frills nice place and the staff was great
2021년 7월에 1박 숙박함
답변 제공: jackie 님, 2021년 7월 6일
thank you for staying with us and we are looking forward to see you again

8/10 - 좋아요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
For the price it was probably better than expected. Didn’t experience any of the negative things mentioned elsewhere.
2021년 6월에 1박 숙박함
답변 제공: jackie 님, 2021년 6월 30일
thank you for staying with us and your feedback and we are looking forward to see you again

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Very nice with the exception of baby flies coming from sink when water is turned on.
2021년 6월에 1박 숙박함
답변 제공: susan 님, 2021년 6월 22일
first thing I am very sorry about the problem and we are going to address this matter to management and we are highly appreciate for your feedback and we are looking forward to see you again thanks again

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Dark room, no lamp by the bed for bedside reading, small tv (although it worked) limited choices in the vending machine (which only took quarters, which I didn't have) far away from the interstate. Not a very nice room.
2021년 6월에 1박 숙박함
답변 제공: jackie 님, 2021년 6월 20일
first of all sorry for the trouble about lights but we have new types of wall mount LED lights and vending machines do not sell all kind of stuff and it is not operated by hotels and thanks for your stay

8/10 - 좋아요

Heather

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was clean, bathroom was clean. Fridge and microwave in room. A good value basic motel. Will use again.
2021년 6월에 2박 숙박함
답변 제공: jackie 님, 2021년 6월 8일
thank you for staying with us and thank you for your feedback and we are looking forward to see you again

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The dude that works there is rude as hell and doesn’t look clean
2021년 5월에 1박 숙박함
답변 제공: susan 님, 2021년 6월 2일
I am very sorry for the problem about the clerk in the office and we will address this matter to the management and thank you for the staying with us

2/10 - 너무 별로예요

jason

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: susan 님, 2021년 6월 2일
thank you for the staying with us and your feedback and please let us know how we improve the service at our motel

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilet runs an we fixed the chain in the back of the toilet bowel. But other then that it was a great stay
2021년 5월에 1박 숙박함
답변 제공: jackie 님, 2021년 5월 29일
thanks for your feedback and staying with us and we are looking forward to see you again

8/10 - 좋아요

실제 이용하신 고객

2021년 5월에 1박 숙박함
답변 제공: jay 님, 2021년 5월 25일
thank you for staying with us and we are looking forward to see you again

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not bad
Older place nothing fancy. Quite overall pretty clean and comfortable. Additional $20 pet fee (1/3 of what the room itself was thought was a bit high)
2021년 4월에 1박 숙박함
답변 제공: jackie 님, 2021년 5월 1일
thank you for staying with us and your feedback and we are looking forward to see you again

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the newer modern fixtures on the interior, however it seemed like it was meant as a distraction from the stains and naturally occuring deterioation and wear and tear of the room and bedding. It was okay, i definitely recommend bringing u
2021년 4월에 2박 숙박함
답변 제공: jackie 님, 2021년 5월 1일
thank you for your feedback and staying with us and we are looking forward to see you again

8/10 - 좋아요

Syreeta

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 4월에 1박 숙박함
답변 제공: jackie 님, 2021년 4월 8일
thank you for your feedback and staying with us and we are looking forward to see you again