This property is right on the lake, 10 minutes walk from kawaguchiko bus station, and right by the panoramic ropeway to see mt fuji. The hotel staff was extremely nice, we were able to store our luggage with them prior to check in and after check out as our travel schedule did not perfectly align with the times. We booked the private onsen for about $20 for 50 minutes. after a long day (or two) of travel from the US, it was perfect! My partner has tattoos, and it was our first onsen experience so the private onsen was just what we needed. the views are beautiful and so peaceful. the tatami beds in the room were comfortable and we loved the yukatas provided by the hotel to wear to dinner. the dinner was multiple courses, with interesting options that were not really explained or labeled. overall the dinner was good but not near the best we had during our time in japan. overall we had a relaxing stay and would come back!