야외 수영장, 수영장 파라솔, 일광욕 의자

아난타라 라사난다 코팡안 빌라 여행 후기

5 out of 5
아난타라 라사난다 코팡안 빌라
5/5 Moo 5, Thong nai Pan Noi Beach, Baan Tai, Surrathani, Ko Pha-ngan, Surat Thani

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 269개 이용 후기 중 213개" "
평점 8 - 좋아요. 269개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 269개 이용 후기 중 7개" "
평점 4 - 별로예요. 269개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 269개 이용 후기 중 0개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
almost perfect except pest control
답변 제공: Cindy D 님, 2016년 7월 18일
Dear Valued guest, Thank you for your recent stay with us and for choosing Anantara Rasananda during your time in Koh Phangan. As an international chain, we have strict norms and regulations to respect, specially in terms of hygiene and pest control. We are working with a professional company which is coming on property every week, and internally we are doing mosquitoes fumigation every 2 days. However, being in a tropical climate, you will unfortunately encounter some mosquitoes. We are looking forward to welcome you back soon. Regards, Cindy Delhomel Executive Assistant Manager Anantara Rasananda Koh Phangan

10/10 - 훌륭해요

Christian Fredrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alt var utmerket her. Vi gledet oss veldig over en dukkert i det lille bsssenget på balkongen etter å hs vært på stranden. Ekstremt hjelpsom service. Alt helt uten å måtte spørre om noe.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Mark

2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Millet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour fantastique !
2023년 12월에 6박 숙박함

8/10 - 좋아요

Giney 님, Amsterdam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mooi ecologisch. Service iets minder efficiënt en perfect, maar ligt ook aan het toerisme dat er komt.
2023년 10월에 3박 숙박함
답변 제공: David 님, 2023년 10월 27일
Dear Giney,Thank you for taking the time to share your thoughts on our beautiful resort. We appreciate your acknowledgment of our commitment to environmental sustainability. Your valuable feedback helps us improve, and we hope to provide even better experiences in the future.Warm regards,David CailleExecutive Assistant ManagerAnantara Rasananda Koh Phangan Villas

10/10 - 훌륭해요

oren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Amazing place
2023년 9월에 4박 숙박함
답변 제공: David 님, 2023년 10월 27일
Dear oren,We appreciate your great feedback and many thanks for your visit. Looking forward to your next stay.Warm regards,David CailleExecutive Assistant ManagerAnantara Rasananda Koh Phangan Villas

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: David 님, 2023년 10월 27일
Dear Guest,We appreciate your great feedback and many thanks for your visit. Looking forward to your next stay.Warm regards,David CailleExecutive Assistant ManagerAnantara Rasananda Koh Phangan Villas

10/10 - 훌륭해요

Stacey

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful location with wonderful, friendly staff who go out of their way to be helpful. The spa and spa staff are amazing!!! Can’t recommend it enough. The only downside to this hotel is the hygiene and slightly dated pool surroundings. The hygiene around the breakfast buffet area could be a lot better, ie, food covered up to prevent the horrendous amount of flies going on food and plates, really was off putting. Could be managed better to prevent illness. Overall wonderful stay.
2023년 1월에 1박 숙박함
답변 제공: David 님, 2023년 2월 3일
Dear Stacey,Thank you for staying with us and for sharing your valuable feedback. We are thrilled that you had a wonderful stay here at our beautiful Anantara Rasananda Koh Phangan. Please be assured that we have discussed your suggestion with the Chef for further improvements. Thank you for recognizing our lovely team and for your visit. We hope to have another chance to welcome you back soon!Best regards,David CailleExecutive Assistant ManagerAnantara Rasananda Koh Phangan

10/10 - 훌륭해요

bonnie 님, Los angelas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
답변 제공: David 님, 2023년 2월 3일
Dear Boonie,Many thanks for visiting us and for sharing your great feedback. We hope to have another chance to welcome you back soon!Best regards,David CailleExecutive Assistant ManagerAnantara Rasananda Koh Phangan

10/10 - 훌륭해요

Eveline

2022년 11월에 8박 숙박함

10/10 - 훌륭해요

Jeffrey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2022년 11월에 2박 숙박함
답변 제공: Anantara team 님, 2022년 11월 27일
Dear Mr.Jeffrey, Greetings from Koh Phangan,Thank you very much for your review. We were delighted that you enjoyed your stay with us and that you were pleased by the hospitality and genuine service from our team.Hopefully we will have an opportunity to welcome Penelope and you back to our resort in the near future.Have a great day.

10/10 - 훌륭해요

HARALABOS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perhaps it's the best resort I've ever been
This resort is located towards the north of the island. It is accessible either by a curvy road which takes around 30 minutes from Tong Sala, the main town or directly by speedboat from Koh Samui. The resort is simply the paradise and is in harmony with the flora and fauna of the island. The staff from the reception, to the bistro and from the house keeping crew to the massage therapists were nice and lovely. The breakfast was tasty and delicious. There's a lot of variety of meals and drinks suitable for every taste. I upgraded to an ocean view suite with a private pool which was stunning and impressively amazing. The spa is beautiful and the massages were excellent. The room is spacious modern with all the amenities needed. You can request a different type of pillow or anything else that is suitable to your needs. For sure it's not a cheap place to stay but it's worth it to spoil or pamper yourself at least once in your lifetime by enjoying some massages or take a swim in the private pool or into the crystal waters of the beach or simply enjoying the charming beach with the views while having your morning coffee. If you're looking for the paradise and enjoy a relaxing holiday this is the right place. I wish I could stay there forever. This resort and Koh Phangan are simply pure love! If I have a chance I would love to come back and be pleased to do so.
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Kevin 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming little property with a fantastic staff and great food. The staff was very professional and really went out of its way to make my stay a pleasant and personal one. Will definitely return.
2022년 7월에 3박 숙박함

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Overall fantastic. Had to inquire about complimentary upgrade and check out but granted with ease.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anniversary stay, amazing!
We had a fabulous four nights stay, didn't want to leave. Beautiful property with outstanding service. Everything was first rate, spacious rooms, comfortable beds, large pool with an adults only section, gorgeous beach with plenty of chairs, nearby village is steps away for dining options. The staff are so friendly and helpful, just a wonderful experience. Breakfast out on the beach, very nice touch.
2022년 4월에 4박 숙박함
답변 제공: Reservation team 님, 2022년 5월 22일
Dear Mr.David, Thank you for sharing your great experience with us. Hopefully we will have a chance to welcome you back to our resort soon. Have a great evening. Best regards, Reservation team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fantastic experience
2021년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 7박 숙박함

10/10 - 훌륭해요

Xenophon 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property setting with beautiful gardens and right on the beach was fantastic. The ocean view villa was spacious and well fitted with a big terrace with a jacuzzi pool and view of the sea. Near the hotel within short walking distance and a quiet road are a number of local restaurants if u don’t fancy the hotel meals that can be pricey. Breakfast on the beach was an excellent way to start the day. The weather was a bit of a downer as every single day we had massive waves and couldn’t swim. All the staff were polite and friendly and both Andrea and Yiannis did everything they could to make our stay a memorable one.
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 5박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk godt
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service, beach and location
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

ilanit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best resort , especially the front villa beach Was really lovely . A step from the beach . The service was great .i definitely recommend.
2019년 12월에 7박 숙박함

10/10 - 훌륭해요

Travis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best level of service we have ever had! Beautiful property! The nicest place to stay on Koh Phangan.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 2박 숙박함

10/10 - 훌륭해요

Shay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
מלון חלום
מלון מדהים היינו בסוויטת אושן וילה חלום חוויה יוצאת דופן אין ספק שנחזור שוב
2019년 10월에 4박 숙박함

10/10 - 훌륭해요

Salman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing resort
Stayed for 3 nights amazing place staff are amazing help full and local people close by are amazing highly recommended for couple and family really great play
2019년 9월에 3박 숙박함

10/10 - 훌륭해요

Hadas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un sogno!
Hotel eccellente, tutti i servizi che ci si può immaginare da un resort 5 stelle: colazione fantastica e completissima (occidentale, thai, frullati, spremute, uova cucinate in qualsiasi modo, sushi), personale sempre attento a soddisfare qualsiasi esigenza. In camera c’erano: accappatoi, infradito, borsa da mare con teli già pronti, ombrello, bilancia digitale, televisore con Apple TV, repellente per le zanzare, macchina del caffè con capsule Nespresso gratuite, che, come le bottiglie d’acqua, venivano rifornite quotidianamente. L’hotel è un po’ defilato dalla movida dell’isola: per noi è stato un valore aggiunto, ma tenetelo in conto quando programmate un soggiorno qui, anche perché i trasporti, rispetto a Bangkok o ad altre isole, non sono economicissimi.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property location is perfect being on the beach in the centre of the bay and next to a village with an array of shops and restaurants. The service was impeccable with the staff remembering your names and eager to assist. The management were visible and every day too and happy to discuss your needs and happiness or just genuinely talk. Free paddle boards and kayaks were an added bonus. The whole resort had a relaxed but well organised feel. I would definitely recommend staying here.
2019년 7월에 7박 숙박함

10/10 - 훌륭해요

HELENE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel
Charming, beautiful, perfect service
2019년 7월에 5박 숙박함
답변 제공: ykosmas 님, 2019년 7월 29일
Dear Helene, Thank you for staying with us and your review. We are delighted to read that you enjoyed your holiday with us, services and facilities. We are looking forward to welcoming you back, and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous resort on an incredible beach
Amazing beach, the best service in Thong Nail Pan of all the 5 star hotels and great food!
2019년 7월에 4박 숙박함
답변 제공: ykosmas 님, 2019년 7월 29일
Dear Guest, Thank you for staying with us and your review. We are delighted to read that you enjoyed your holiday with us, services and facilities. We are looking forward to welcoming you back, and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 13박 숙박함
답변 제공: ykosmas 님, 2019년 7월 29일
Dear Guest, Thank you for your rating. We hope you had an enjoyable and relaxing holiday at our resort. We are looking forward to welcoming you back, and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectacular
Amazing hotel, with amazing surroundings and first class staff. After 17 nights in honeymoon on top tier hotels all around Thailand, this was the best. The gardens on the way to the room feel like out of a movie, the beach is calm and breathtaking and the service was impecable
2019년 7월에 1박 숙박함
답변 제공: ykosmas 님, 2019년 7월 29일
Dear Miguel, Thank you for staying with us and your review. We are delighted to read that you enjoyed the last days of your honeymoon at our resort, the services and facilities. Indeed the scenery of the resort is outstanding, thank you for sharing! We are looking forward to welcoming you back, and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Désirée

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 6월에 9박 숙박함
답변 제공: ykosmas 님, 2019년 7월 29일
Dear Desiree, Thank you for your rating. We hope you had an enjoyable and relaxing holiday at our resort. We are looking forward to welcoming you back, and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Itay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Thailand
Best choice of stay for our entire Thailand vacation. Food is superb, and room is spacious and comfortable. Room pool is amazing. The hotel's resort and passages are wonderful and enjoyable. The private beach is not far and truly comfortable.
2019년 5월에 7박 숙박함
답변 제공: ykosmas 님, 2019년 6월 10일
Dear Itay, Thank you very much for your rating and your kind words. We are delighted that you enjoyed your holiday at our resort, the services and facilities. We hope to welcome you back in the near future and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 4박 숙박함
답변 제공: ykosmas 님, 2019년 7월 29일
Dear Guest, Thank you for your rating. We hope you had an enjoyable and relaxing holiday at our resort. We are looking forward to welcoming you back, and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Yechiel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함
답변 제공: ykosmas 님, 2019년 6월 10일
Dear Yechiel, Thank you very much for your rating We are delighted that you enjoyed your holiday at our resort. We hope to welcome you back in the near future and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Sasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
清潔ですし、ほぼ満足なのですがアメニティに歯ブラシがなかったです。
2019년 4월에 5박 숙박함
답변 제공: ykosmas 님, 2019년 6월 10일
Dear Sasha, Thank you very much for your rating and your kind words. We are delighted that you enjoyed your holiday at our resort, the services and facilities. Toothbrush we can offer upon request. 95% of our guests are visiting for long holidays and they bring with their amenities. Plus is an environmental hazard to use a toothbrush for 2-3 nights stay. We hope to welcome you back in the near future and at the same time, safe travels. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

kamal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
2019년 4월에 2박 숙박함
답변 제공: ykosmas 님, 2019년 5월 5일
Hi Kamal, Thank you for staying with us and your rating. We are looking forward to welcoming you back, and let us know if there is anything that I can assist with. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Le camere con piscina privata sono belle e spaziose, pulite e dotate di ogni comfort. La sola terrazza con piccola piscina idromassaggio privata vale il costo elevato anche perchè gode di molta privacy e ci si può permettere di bagnarsi e prendere il sole senza costume. La struttura è immersa in un magnifico giardino tropicale e la parte di spiaggia privata dell'hotel è la più spaziosa rispetto agli altri resort vicini, consentendo una più che discreta distanza tra i lettini. Il resort è a due passi da un piccolo villaggio dove si trovano ottimi ristorantini e supermercati. L'unica cosa che non mi ha entusiasmato sono le due piscine centrali, molto piccole, adatte per lo più ai bambini, collocate in posizione poco riservata accanto ai tavoli del ristorante (per me è un difetto trascurabile dal momento che prediligo il mare) . Riassumendo direi che, potendoselo tranquillamente permettere, vale quello che costa anche se è vero che siamo decisamente sopra la media dei costi Thailandesi
2019년 4월에 3박 숙박함
답변 제공: ykosmas 님, 2019년 5월 5일
Dear Guest, Thank you very much for staying with us and your review. We are delighted to read that you enjoyed your holidays at our resort, the rooms and gardens. We are blessed with the village, it is a great addition to our destination. Your comments about the main pool are noted. Unfortunately, we cannot do much due to the available space. Thank you for sharing. We are looking forward to welcoming you back in the near future and please let us know if there is anything that I can assist with. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Excellent hotel, well managed and delightful staff
2019년 4월에 7박 숙박함
답변 제공: ykosmas 님, 2019년 5월 3일
Dear Paul, Thank you for staying with us and your review. We are delighted to read that you enjoyed your holidays, the facilities and the services from the team- they are amazing! We are looking forward to welcoming you back and at the same time, safe travel. Warm regard, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel d’exception
Magnifique hôtel sur une des plus belle plage de l’île service irréprochable nous avons séjourner dans une suite piscine vue mer, literie exceptionnelle chambre spacieuse seul bémol l’eau de notre piscine privative très froide. Le petit déjeuner avec du choix et la qualité de produit la gentillesse du personnel vraiment je ne vois pas de négatif hôtel d’exception un grand merci
2019년 3월에 3박 숙박함
답변 제공: ykosmas 님, 2019년 3월 30일
Dear Vincent, Thank you very much for staying with us and your review. We are delighted to know that you enjoyed your holiday with us, the services and facilities. We are blessed with our team and locations! We are looking forward to welcoming you back in the future. Please let us know if there is anything that we can assist with, for your future visits. Warm regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 1월에 4박 숙박함

10/10 - 훌륭해요

Jennifer 님, München

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wunderschönenes Thai-architektonisches Hotel in einer traum Bucht um sich toll zu erholen. Das Hotel integriert sich wunderschön in die Natur. Bezaubernd angelegte Gärten und Teiche. Die Lage des Hotels ist wirklich perfekt. ( Restaurant) Alles zusammen: perfekt!
2019년 1월에 13박 숙박함
답변 제공: Pik 님, 2019년 1월 30일
Dear Khun Jennifer, Thank you very much for staying with us and your review. We are delighted to read that so many aspects of your recent stay with us met your most valued expectation, especially the beautiful Thai-architectural and landscaped. We all look forward to welcoming you back soon in our little corner of paradise. Best regards, Siwara Khamjing(Pik)/Front Office Anantara Rasananda Koh Phangan Villas

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful surroundings Wonderful staff.helpful and kind. Good food and service Comfortable and very clean bungalow
2019년 1월에 6박 숙박함
답변 제공: Pik 님, 2019년 1월 30일
Dear Anonymous, Thank you very much for staying with us and your review. We are delighted to read that you liked the beautiful surroundings and the service offered by our team member. Personalized service and attention to detail are of great importance to us. We all look forward to welcoming you back soon in our little corner of paradise. Best regards, Siwara Khamjing(Pik)/Front Office Manager

6/10 - 괜찮아요

Marc 님, vienna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
6 von 6 Abenden Probleme mit dem Wifi am Zimmer. Hotel Team war zwar täglich bemüht eine Lösung zu finden jedoch bis inkl. dem letzten Tag vergeblich. < 1 Mbit/sek... als Entschädigung wurde uns am letzten Abend ein Dinner offeriert... Das Personal wusste von dem Angebot da sie uns zu Beginn auf die Einladung hinwiesen und haben dementsprechend am Service eingespart: 35min bis jemand unsere Getränkebestellung aufnahm usw. Im Großen und Ganzen sind wir täglich am Abend mit gestärktem Glauben an das Wlan auf das Zimmer gegangen um einfach eine Serie oder dergleichen über das angebotene Apple TV zu streamen und schlussendlich endete jeder Abend mit mehreren gescheiterten Versuchen sich einzuloggen, die Position im Zimmer zu ändern und mit der Rezeption zu telefonieren.... PS Internet ist kein Muss jedoch wenn man es anbietet sollte es auch funktionieren.
2019년 1월에 6박 숙박함
답변 제공: Pik 님, 2019년 1월 30일
Dear Khun Marc, Thank you very much for your feedback and recent stay with us. We are very sorry that the WiFi service challenges your experience with us. We have noted your feedback and will for sure look into it with our IT Manager to improved. I sincerely hope that this will not deter your return and we are looking forward to welcoming you back soon. Best Regards, Siwara Khamjing Front Office Manager

8/10 - 좋아요

JAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super godt hotel
Perfect plaseret på stranden Spa høj service Restaurent vekslende temaer
2018년 12월에 1박 숙박함
답변 제공: Pik 님, 2018년 12월 27일
Dear Guest, Thank you very much for staying with us and your review. We are delighted to read that you had enjoyable holidays at our resort and you enjoy our Spa & Restaurant. We are looking forward to welcoming you back in the future and at the same time safe travels. Warm Regards, Siwara khamjing Front Office Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
We stayed in one of the ocean pool villa with direct access to the beach. The location itself is awesome - a nice beach at the end of a road without traffic or noise. The staff is really friendly and attentive and my critic is not about them, it’s about the management that doesn’t seem to see the problems. The whole place needs a renovation and a paint job - everywhere you look is worn wood, mold and even mushrooms. I know we are in SEA but this is not happening in other resorts. The check-in into out room felt rushed and no one seemed to have noticed the three broken pool lights, the broken TV and the loud air conditioning. Afternoon some calls in the morning everything got fixed, but there was no compensation and this is something that cannot happen at this price point and left a bad taste in my mouth. The breakfast is mediocre and my eggs were made wrong three days in a row. The food at the beach bar is mediocre as well - the Club Sandwich ist usually the go-to food at any 5Star but here it was just tasteless. The gym is way too small and the sports machines are outdated.
2018년 12월에 7박 숙박함
답변 제공: Yiannnis Kosmas 님, 2018년 12월 28일
Dear Guest, Thank you very much for staying with us and sharing your valid feedback. I am so sorry that you did not enjoy your vacation at our resort. I have noted all your feedback thank you. We are blessed with a wonderful team of people here and I am delighted you enjoyed the service. Thank you. I can assure you that what you experienced during your stay is not indicative of our service nor our ethos, my apologies. We are currently working on a refurbishment plan and will start soon- we do take good care of the property. It is unfortunate that we had so much rain during your stay. We want to ensure our guests' safety and as the weather was bad the boat could not travel directly to our beach the waves were far too high. I have noted your comment on the pricing thank you. I do hope we can redeem ourselves in the future. Thank you and my warmest regards, Yiannis Kosmas Resort Manager

10/10 - 훌륭해요

Lia 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was perfect, especially the service and hospitality.
2018년 12월에 5박 숙박함
답변 제공: Yiannis K. 님, 2019년 1월 2일
Dear Lia, Thank you very much for staying with us and your response. We are delighted that you enjoyed your stay with us the services and hospitality. We are looking forward to welcoming you back and at the same time safe travels! Warm regards, Yiannis Kosmas Resort Manager