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시랄레아 아일랜드 리조트 여행 후기

2 out of 5
시랄레아 아일랜드 리조트
58/18 Moo 8, Haad Yao West, Ko Pha-ngan, Surat Thani

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 71개 이용 후기 중 33개" "
평점 8 - 좋아요. 71개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 12개" "
평점 4 - 별로예요. 71개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 5개" "

7.6/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Nitchinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good 👍
2023년 2월에 9박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2022년 3월에 3박 숙박함
답변 제공: G 님, 2022년 5월 2일
No context?

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Keine Stühle auf der Terrasse zuwenig möglichkeiten im bungerlow über nacht zu trocknen ( wäsche wir drausen nicht trocken
2020년 2월에 9박 숙박함
답변 제공: Nathan 님, 2020년 3월 31일
Sorry you had trouble drying your clothes on the balcony! We do however have a fully functioning laundry/drying service whereas your clothes would have been returned to you fully washed, folded and vacuum sealed! We are very happy to see that you enjoyed all other aspects of our resort and left us such a great review! Please come and stay with us again for your next holiday!!! - Shiralea management

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Behöver renovering.
Väldigt trevlig personal men bungalowen (Palmleaf vally) var i riktigt dåligt skick och rätt så smutsig. Blev inte bättre med städning. Restaurangen hade väldigt god mat.
2020년 1월에 5박 숙박함
답변 제공: Matthew 님, 2020년 2월 29일
Hello and thank you for taking the time to leave us your honest feedback, we take all of our reviews seriously and use them to improve our resort for the future! Im sorry you were not pleased with the standard of our rooms, we renovate every room in our resort annually and think that they are very comfortable for the low price points we are able to offer. Very pleased to hear that you were so fond of our friendly staff! They are definitely a large part of why we have such a great reputation, and of course you are correct our food is amazing! Thank you and please visit us again soon!!

8/10 - 좋아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Service ist sehr gut. Auch als Alleinreisender macht man immer wieder Kontakte. Das Personal ist sehr freundlich als auch sehr hilfsbereit.
2019년 12월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. People are very helpful and friendly
2019년 9월에 6박 숙박함
답변 제공: Shiralea 님, 2019년 9월 28일
Thank you for staying at Shiralea and taking the time to leave us a review. We're happy that you enjoyed the service from our friendly staff and your stay at shiralea! We hope to welcome you back on your next visit to the island! Safe travels, Shiralea

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 6박 숙박함
답변 제공: Shiralea 님, 2019년 9월 28일
Thank you for staying at Shiralea and taking the time to leave us a review! Safe travels Shiralea

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2019년 4월에 2박 숙박함

10/10 - 훌륭해요

Silja Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스
Je suis parti de cet établissement en oubliant un casque audio, deux jours plus tard le téléphone pour prévenir de cette mésaventure et pour pouvoir retourner le chercher, au téléphone le personne me dit que le casque n’était pas dans la chambre a notre départ, alors que je savais très bien ou je l avais oublié, pas terrible comme comportement !!!!!!
2019년 2월에 2박 숙박함
답변 제공: nathan 님, 2019년 3월 8일
Cher invité, Si vous avez laissé quelque chose dans la pièce et que cela n’a pas été récupéré, ce n’est pas de notre responsabilité. Notre personnel de gardiennage apporte tous les objets qui restent dans une pièce et qui ont une valeur quelconque pour les objets perdus et trouvés dans le bureau. Aujourd’hui, j’ai eu un contact avec un client au sujet d’un morceau de verre égaré, ils ont été retrouvés et sont ramassés aujourd’hui. Vous devriez être plus cartes avec votre beloniging et pas trop critique de mon personnel. Nous n’avons pas caché votre casque, il a probablement été jeté et le personnel a pensé que c’était un rubios et ne fonctionnait pas. Sincères amitiés Shiralea

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hostels!!
One of the best hostels I've stayed in. So clean and the staff are so lovely! The bar/restaurant has great food and I love the general atmosphere of the place. Beautiful pool and so close to the beach
2019년 2월에 3박 숙박함
답변 제공: nathan 님, 2019년 3월 6일
Dear Rebecca, Thanks for taking the time to review your recent stay with us at Shiralea and we are very pleased to hear you had an enjoyable experience in the resort. We do have a very friendly team working the front of house and they are always looking for ways to improve the experience of our guest. We are situated in a great part of the island, close to the beautiful Haad Yao beach, great restaurants and bars. Thanks for choosing Shiralea and we hope to welcome you back to the resort again soon. Kind regards Shiralea

8/10 - 좋아요

Mariusz

좋아요: 직원 및 서비스
2018년 9월에 4박 숙박함
답변 제공: Reception Manager 님, 2018년 9월 27일
Thank you for leaving us a review! We hope to welcome you back if you visit Koh Phangan again in the future!

4/10 - 별로예요

James

별로예요: 객실의 편안함
Wouldnt recomend it. Beds are way to hard. Nothing is offereed from here to see thebisland at all that is bavkpacker affordable. Food is complete rip off here to pricey for upper end people compared to other islands. Its good if u want to be lazy and spend alot but terrible for exploring and being on a budget. And beds will kill your back and neck to so overall id reccomend staying on the other side of the island for sure
2018년 7월에 3박 숙박함
답변 제공: Reception Manager 님, 2018년 9월 21일
Hello James, I apologize that you did not enjoy your stay as much as we hope all of our guests will. As you mentioned, we are probably not the best choice for those looking for the cheapest hostel, as that is simply not what we are. We are a backpacker resort, offering more of a resort like atmosphere with large garden grounds, pool, massage hut and bar/restaurant, but with a variety of more budget friendly dorm and bungalow options than larger resorts. We try to meet right in the middle! Our menu does have some more expensive western meal options, due to many of the imported ingredients to make them being higher priced than those of your standard Thai ingredients... but we have found that most of our guests are very happy to have them as an option when they are wanting a taste of home. Of course we always have our Thai options as well which are all more reasonably priced and quite comparable to similar restaurants in the area. I am also sorry to hear that you did not have the opportunity to explore the island as much as you would like. We are on the quiet side of the island, away from the busier main town and full moon party areas, as clearly seen on the map. Renting a motorbike is most definitely the most budget friendly way to see the island, but there is still quite a lot to see and do up on this side of the island that is within walking distance or a short taxi ride away. There are many island tours available, but they are all third party and will be the same price island wide, so unfortunately the cost for those tours is just out of our control. We do thank you for taking the time to leave a review, as we believe that they are very important for helping future guests decide if we are the right place for them to stay, so we always appreciate the feedback. Best wishes to your on your future travels!

8/10 - 좋아요

marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 nuits en colo CIE THALES
Bungalow tres sympas. Belle piscine. Plage a 100 métres. Personnel sympa
2018년 7월에 3박 숙박함
답변 제공: Reception Manager 님, 2018년 9월 23일
Bonjour Marc, et merci beaucoup d'avoir pris le temps de nous laisser un commentaire! Nous sommes très heureux d'apprendre que vous avez apprécié votre séjour chez nous, ainsi que notre belle plage et ses environs. Nous espérons que vous choisirez de rester avec nous à nouveau si vous visitez Koh Phangan dans le futur. Meilleurs vœux! (Google Traduction)

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Prima hotel, maar niet voor feestende partygangers
Over het algemeen is er niks aan te merken op het verblijf; bedden zijn prima, lekker zwembad, aardig personeel en tegen een zeer goede prijs. Maar als je om 2100de keuken en om 2200de bar dicht gooit, mis ik toch echt het backpackers gevoel. Daar staat wel tegenover dat dit hotel aan de noord kant ligt, dus meer met de yoga zoekenden etc te maken zal krijgen. Aanrader: bezoek ook een avondje The Dome...
2018년 7월에 3박 숙박함
답변 제공: Shiralea Management 님, 2018년 8월 10일
Hallo Alex, en heel erg bedankt voor het nemen van de tijd om een ​​beoordeling achter te laten! Het is ons doel om een ​​comfortabele en vriendelijke plek te creëren voor onze gasten om naar huis te bellen terwijl we ons prachtige eiland verkennen, en we zijn zo blij dat je van je verblijf bij ons hebt genoten. Gelukkige reis naar jou en we hopen dat je nog een keer terugkomt om bij ons te blijven! (Google Vertalen)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
A bit far from the main town and pier of the ferry. But still a great place. Bungalows are in the middle of forest so need to be prepared about animals around. Great common area and bar, definitely the best part of this place.
2018년 5월에 2박 숙박함
답변 제공: Keja 님, 2018년 5월 15일
Hello, and thank you for your review! We are pleased to hear that you enjoyed your stay with us! We try very hard to provide a welcoming and comfortable place for our guests to call home while exploring our beautiful island. As you mentioned, we are about 20 minutes from the main town and ferry, but we find it nicer to be on the quieter side of the island, away from the constant hustle and bustle of Thong Sala. There are still many restaurants, bars and shops within walking or a short driving distance, allowing guests a variety of atmospheres to explore in the area. We do hope that you'll come back to stay with us again someday if you are back on Koh Phangan. Cheers!

6/10 - 괜찮아요

Patricia

Hôtel idéal pour les jeunes routards.
L'Hôtel reçoit énormément de jeunes avec des sacs à dos, qui viennent pour la full moon ou non, mais pour le coup l'hôtel est très bruyant jusqu'a 2 heures du matin la musique bât son plein. Le confort et sommaire, sauf pour les jeunes routards. C'est hôtel n'est pas adapté pour les familles. il est du reste assez isolé.
답변 제공: Keja 님, 2018년 5월 17일
Bonjour Patricia, Merci pour votre avis! Parce que nous sommes un budget Backpacker Resort, pas un hôtel, nous avons tendance à avoir plus de jeunes voyageurs avec nous. Pendant les saisons occupées, il peut être très animé en fonction de l'ambiance des jeunes invités dans la station. Je m'excuse si cela n'a pas répondu à vos attentes de votre séjour avec nous. Nous apprécions que nous sommes nichés dans la jungle, loin des parties les plus occupées de l'île. Cela permet aux invités de créer leur propre atmosphère en fonction de leur humeur, que ce soit doux et calme ou un peu plus d'une fête. Il y a, cependant, de nombreux restaurants, bars et quelques magasins tous à quelques minutes à pied, donc j'espère que vous avez pu explorer la région un peu pendant que vous étiez ici. Merci encore d'avoir pris le temps de laisser votre avis, car nous réfléchissons toujours à la façon de rendre le resort meilleur pour nos clients. Vous souhaitant tout le meilleur! (Google traduit)

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Right next to the beard and the staff is very nice!
2018년 3월에 4박 숙박함
답변 제공: Keja 님, 2018년 5월 15일
Hello, and thank you for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay with us! It is always our goal to provide a welcoming, friendly and helpful atmosphere for our guests. We hope that you'll come visit us again if you travel to Koh Phangan in the future. All the best to you!

2/10 - 너무 별로예요

Rebecca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst place on koh lanta
Checked in and the front staff was rude right off the bat. Our air conditioning didn’t work, the shower smelled like sulfur and there wasn’t any hot water. the door was literally tapped together and there was mosquitos in the room all night. the bed was so uncomfortable, my boyfriend and i kept having to toss and then just to prevent aches. for the price of this hotel you can literally stay at a much better place. we ended up checking out a day early and going somewhere else because it was so awful. also, the pictures are 100% deceiving.
2018년 3월에 3박 숙박함
답변 제공: Keja 님, 2018년 3월 24일
Hello Rebecca, I am sorry to hear that you had a bad experience, but I am wondering if you are confused about the resort because we are not located on Koh Lanta? It if was here that you were so unsatisfied, then please accept my deepest apologies. We do only advertise as a 2-star Backpacker Resort, but we still always strive to provide a welcoming, clean, functional and comfortable place for our guests to rest their head. Most of the problems you have mentioned sound like pretty simple fixes that could be easily resolved if you brought them to anyone's attention? It is very difficult to fix problems that we don't know about, so we always hope that guests will bring any issues they are having to our attention and will absolutely do our very best to resolve them. Thank you for taking the time to leave a review, as we do appreciate all feedback as a way to regularly improve the resort and the experience of our guests. All the best, Shiralea

6/10 - 괜찮아요

André

좋아요: 청결 상태
별로예요: 직원 및 서비스
2018년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Small but perfectly adequate clean rooms. Nice swimming pool and common area. New cues needed for the pool table. The food and drinks prices were as high as we have seen in SE Asia but enough much cheaper places on the beach.
2018년 2월에 2박 숙박함
답변 제공: Keja 님, 2018년 3월 24일
Hello and thank you so much for taking the time to leave us a review! We really appreciate all feedback. We are glad to hear that you enjoyed your stay with us! Everything does tend to be a bit more expensive on the islands than the mainland, but we have tried to keep the majority of the Thai options on our menu fairly comparable in price to other, equivalent restaurants. The wide variety of western options that we offer on the menu can be a bit more pricey, but that is due to many of the ingredients required for those items being a bit more challenging and expensive to obtain on the island. We are glad that you were able to find some suitable options for you on the beach though. I do hope that you were able to experience a sunset on our beach during your stay as well, they can be absolutely magnificent! Thank you again for the kind review, and we do hope you'll come stay with us again if you travel back to Koh Phangan one day! Cheers, Shiralea

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Not so Friedel staff
No good morning or hello at the Rezeption or Restaurant. Food and pool nice. But Not again because of unfriendly staff.
2018년 2월에 2박 숙박함
답변 제공: Keja 님, 2018년 3월 24일
Hello, I am so sorry if your experience with our staff was unpleasant, as it is one of our biggest goals to provide a very welcoming, comfortable atmosphere for all of our guests. I will be sure to address this with the staff so that this should not be a problem in the future. Thank you for taking the time to write a review, as we do take all feedback very seriously and use it to improve our guests' experience. All the best, Shiralea

4/10 - 별로예요

Jean

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
À éviter
Si vous êtes un ancien scout Si vous êtes un buveur de bière Si vous aimez les décibels jusqu’à 2h du matin Si vous êtes un peu bab Si vous savez faire votre lit Pourquoi pas Pour moi c est à éviter
2018년 1월에 2박 숙박함
답변 제공: Keja 님, 2018년 3월 24일
Bonjour Jean, Je suis désolé d'apprendre que vous n'êtes pas satisfait de votre séjour avec nous. En général, nous faisons de la publicité pour les jeunes voyageurs à petit budget, mais nous faisons de notre mieux pour répondre à tous les types de clients. Certains jours ici peuvent être très calmes et relaxants, et d'autres jours peuvent être plus d'une fête. Tout dépend des clients que nous avons en station et de ce qu'ils sont d'humeur à. Alors que nous gardons le bar ouvert jusqu'à 2h du matin quand nous avons assez de gens qui boivent, la musique devrait toujours être baissée significativement après minuit, donc je vais être sûr d'aborder cela avec le personnel du bar si la musique était trop forte ce temps. En ce qui concerne le nettoyage de la chambre, nous ne nettoyons pas tous les jours pendant un séjour. L'eau est une ressource limitée sur les îles, et le fait de limiter au maximum le lavage n'est qu'un des moyens que nous essayons d'aider à la préserver. Nous sommes toutefois heureux de nettoyer les chambres tous les jours sur demande si le client le souhaite. Tous les invités devraient être informés de cela à l'arrivée, donc je m'excuse si vous n'étiez pas. Merci de prendre le temps de laisser un commentaire, car nous apprécions tous les commentaires et sommes toujours à la recherche de moyens d'améliorer la station et l'expérience de nos clients. Nous espérons que vous avez apprécié le reste de vos voyages. Meilleurs vœux, Shiralea (Google Traduction)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
The service was great, everyone was very friendly and helpful! We ended up upgrading to the room with air con and it was definitely worth it.
2017년 11월에 3박 숙박함
답변 제공: Nathan 님, 2017년 12월 13일
Thanks for taking the time to review your recent stay with us at Shiralea. We are very pleased to hear that you enjoyed your stay and we hope to welcome you back to the resort the next time you visit the island. Safe travels Shiralea

6/10 - 괜찮아요

Sonia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Bien situé mais bruyant
Bungalow confortable, piscine agréable, Guesthouse bien entretenu à 3 minutes de la plage, restaurant bon mais un peu cher. Le seul problème le bruit: musique trop forte toute la journée au bar-resto et surtout fête 1 soir sur 2 jusqu'à 2h du matin (prévoir les boules quies pour dormir, et encore...). De plus, tonte et débroussaillage à l'heure de la sieste des enfants. Si on est capable de faire abstraction du bruit, c'est un bon endroit pour résider. Un bon restaurant, pas cher avec un bon accueil sur la plage: le Haad Yao Villa.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel bruyant proche plage
Hôtel pour backpackers. La piscine et les bungalow sont bien pour les familles mais la musique au bar peut déranger. Nous allions toujours manger au calme sur la plage. Bon rapport qualité prix

8/10 - 좋아요

DavidRedstone 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Flashpacking for the young crowd
Shiralea is definitely a flashpacker hostel. It's designed and run by westerners, and has bamboo bungalows, bamboo bar with plenty of Western food, chlorinated swimming pool. Loud music is played in the bar, which can be heard everywhere. Haad Yao beach is a 3 minute walk, and has restaurants and bars along it, with tables on the sand. When I stayed at Shiralea there was a Contiki tour group. They painted themselves in neon colours and danced under a blacklight in the bar. One guy rang the bell and bought everyone a shot. Depending who you are, this sort of thing is a major pro or con. I didn't mind, and enjoyed the spectacle. The music played until 1am. I was in bed around midnight, and used earplugs. Overall it's the best backpacker hostel I've seen. Cons: Low water pressure around 7am in the morning, which meant the water instant heater on the wall wouldn't stay on. Then the water went off. Granted I only stayed one night. No idea what happened.
답변 제공: Nathan 님, 2017년 4월 14일
Thanks David for taking the time to review your recent stay with us at Shiralea Backpackers Resort. We are definitely a flash packers resort but we have an emphasis on providing competitively priced Backpacker style accommodation yet with the facilities of a much more expensive resort. We do have a very active bar area and it can generate quite a bit of noise at times, i do apologize if this was a inconvenience during your stay. We do host several tour company's at the resort but all of our guest are important to us and we try to create an atmosphere were everyone is made to feel welcome and can enjoy them selves. Sorry to hear you had some issues with the water pressure, being that there is no main water supply everything is pumped from a and if the 3 phase power drops as it often does the pumps wont run. Just one of the small problems with being on in island. Thanks for choosing to stay with us and we hope you enjoyed your time on the island. All the best. Shiralea

10/10 - 훌륭해요

bex 님, great access to beaches and scooter rental place

좋아요: 직원 및 서비스
nice relaxing stay
comfortable and great location, would return
답변 제공: Nathan 님, 2017년 3월 14일
Thanks for choosing Shiralea and we are happy to hear you enjoyed your stay. We hop to welcome you back to the resort again soon. All the best Shiralea

10/10 - 훌륭해요

Carol 님, Haad Yao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
pool is great
fabulous
답변 제공: General Manager 님, 2017년 3월 9일
Hi Carol, Thanks for the get feedback. Were glad you enjoyed the pool and we hope to welcome you back to the resort again soon. Shiralea

6/10 - 괜찮아요

ABbie

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Was good but a could be better
Showers kept breaking and we were wanting to relax but there was a party that lasted until 3am one night so we didn't get enough sleep. The pool was really nice and beach was 2mimutes away but nothing much around.
답변 제공: General Manager 님, 2017년 3월 9일
Thanks for the feed back on your stay with us. I'm sorry that you had problems with the shower but they get blocked with the power tuning on and off all the time. I'm glad my staff were able to quickly fix it for you. Some times the bar can generate a bit of noise and i apologize if this was a disturbance during your stay. All the best Shiralea

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wer nicht in den Dschungel geht, ist selbst Schuld
Könnte ich 10 Punkte vergeben, würde ich das mit Freude tun. Das Shiralea ist ein wunderbares backpacker ressort, das sich durch gepflegte Anlage und den GIGANTISCHEN Service vor Ort auszeichnet. SOFORT WIEDER!!!!
답변 제공: Shiralea Management 님, 2017년 1월 25일
Hallo, und vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben! Wir sind so glücklich zu hören, dass Sie Ihren Aufenthalt in Shiralea genossen! Bitte besuchen Sie uns bald wieder! Prost! (Google Translated)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Den var bra. Var dock oväder när jag va där. Så var inte så mycket att göra.
답변 제공: General Manager 님, 2017년 1월 20일
Hej, och tack för att du tog då för att lämna en översyn! Vi beklagar att vädret var inte bra när du var här. Det finns så många saker att göra på ön, förhoppningsvis kan du besöka oss igen snart när vädret är bättre. Tack så mycket! (Google Translated)

10/10 - 훌륭해요

Lauri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kotoisa hotelli
Bungalow was small and cosy. There was all you can need. Safety box was good and the hammock outside was perfect! People there was great and friendly!(:
답변 제공: General Manager 님, 2016년 12월 4일
Thanks for your review. It's great to hear that you had a good stay with us and enjoyed the facilities! We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Bethan 님, London

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Okayish...
My boyfriend and I stayed here as we were recommended by a friend. Unfortunately they were sold out of the air con room so we opted for a fan room instead. When we arrived and shown to our room it absolutely stank of wee, I'm not one to complain and ask to change rooms but I had to on this occasion. Hands up to the staff, they were great and even though they were fully booked they shuffled around to move us to a new room which smelt better. However, when we turned the fan on fluf went every where, the shower was cold and I was too afraid to put anything above the sink area, the sink was also blocked.. Nice! Aside from the room the ambiance, pool and bar area were fantastic!! I loved the hammock on the front of your room as well. The location is great, a few minutes walk from the beach and easy to Hire peds to see the rest of the Island. If you're lone backpacker this is the place for you and I reccomend solely on the atmosphere and staff. The rooms have potential, love needs to be put back into them!
답변 제공: General Manager 님, 2016년 9월 3일
Thanks for taking the time to review us. You were perfectly correct to ask for a new room, I'm just sorry that the condition of the room was not spotted earlier, as we would never have put you in that room had we been aware. I can only apologise if we failed to pick up on maintenance issues, and thanks for bringing our attention to our oversight on this occassion. We have recently undertaken a resort wide maintenance spree, and are hoping this has returned some love to the resort! I'm glad the staff ensured you were both looked after and that you enjoyed our atmosphere. Thanks again and we look forward to welcoming you back in the future.

6/10 - 괜찮아요

philip 님, Germany

좋아요: 직원 및 서비스
별로예요: 청결 상태
Good location - higher bar/restaurant prices
We stayed here for a couple of days. The location was good, but only if you have a scooter. The service was very nice and welcoming. Usually you wont have Wifi at the rooms, but for some reason we did which was good. Since this place is called backpackers resort one would expect backpacker prices. Unfortunately their prices in the Bar/Restaurant were one of the highest we experienced in Thailand. This is also due to their 7% service fee, even on bottles. Because of that, we tried to eat outside of the resort, so we always had a good reason to explore the surroundings which was nice. To put it in a nutshell, at shiraleas you will get an okay/good room in a good location for a reasonable price. Though you got to get a scooter to make your stay more enjoyable, but its only 150-200 baht for 24hrs, depending on what kind of scooter you want. Furthermore, shiraleas is a great place to get to know people (usually between 18-30yrs old).
답변 제공: Nathan 님, 2016년 7월 17일
Thanks for reviewing us. I'm glad you found us to be value for money and the resort welcoming. We aim to offer a great in-resort experience, however the island itself is quite remote and activities are spread out , so a scooter is best if you want to go and explore! Our restaurant and bar are famed for both thai and western options, so some prices are higher due to the cost of ingredients, although we believe we are in line with other establishments offering the same. I'm glad you met other travelers - we try to offer a sociable atmosphere!

6/10 - 괜찮아요

Per

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rummet vi bode i hade bara fläkt och var alldeles för varmt för mig och min flickväns smak. Inte heller jättefräsha och vi såg några ödlor och insekter. Men det är ett väldigt bra ställe att träffa nya människor som också backpackar. Poolen och restaurangen var bra med ok priser.
답변 제공: Nathan 님, 2016년 7월 10일
Tack för din recension. Jag är glad att du såg några av de vackra vilda djur på ön har att erbjuda och jag är ledsen att du hittat fläkten i rummet inte tillräckligt för att hålla dig bekväm - du var här under en mycket varm tid! Anläggningen har air-con rum för din nästa besök. Tack igen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome hostel for 200 baht, nice pool, close to the beach, nice restaurant/bar/hangout spot with really cool staff! Always somebody there to drink with or talk to. But if you want a good night's sleep, dorms are soundproof and no party will disturb you. I would definitely go here again!
답변 제공: charlie 님, 2016년 7월 4일
Thank you for your review and im glad you had an enjoyable stay The dorms do have 8 beds but as we try to tell guests respect others hope to see you next time Shiralea Management Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Toller Pool, nette Anlage
Toller Pool, nette Anlage. Waren im Bungalow mit Ventilator. Simpel, ausreichend. Preise im Lokal für essen überteuert, westliches Essen nicht für den Preis nicht zu empfehlen. Thai-Food lecker. Nahegelegener Strand nicht so schön. Man braucht einen Roller, drumherum nicht viel fußläufig zu erreichen.
답변 제공: Matt 님, 2016년 5월 9일
Vielen Dank für Ihre Bewertung. Wir sind froh, dass sie genossen ihren Aufenthalt bei uns. Es tut mir leid zu hören, dass sie nicht finden unsere westlichen Auswahl lohnt, aber ich sehr gerne die thailändischen Auswahl auch. Viele Gäste wählen Sie einen Motorroller, es kann ein guter Weg, um die Insel. Ich hoffe, Sie fanden einige tolle Orte rund um Koh Phangan und kommen wieder für einen weiteren Besuch. Mit freundlichen Grüßen, Shiralea

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Nathan 님, 2016년 7월 9일
Thanks for your review! -Shiralea

2/10 - 너무 별로예요

Edward 님, Colorado

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Honesty is the best policy.
The staff and especially the manager generally try their best but the condition of the bungalows are old and decrepit. Mattresses are good however. Sewage smell was an issue as the septic tank immediately beside our bungalow was full and overflowing polluting both the land and the air. Sewage smell permeates the air throughout the grounds and I'm afraid Thailand has stepped into a world of greed at the expense of its environment. We will not be back to this resort nor to Koh Phangan. It once was a beautiful island with unspoiled nature and sea. Now it is filled with youth aspiring to the Full Moon Parties and spewing the cigarette butts and beer bottles that come with that crowd. Thailand; Rest In Peace.
답변 제공: Nathan 님, 2016년 7월 9일
I'm sorry you had such a bad experience during your stay with us. We try to offer a relaxing and sociable atmosphere, but on this occasion we did not meet your expectations. Please accept my sincerest apologies.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing staff and great location
Great value! Staff are all amazing, particularly Faye and Connor, they make the place sparkle and enjoyed my stay thoroughly, met some cool people there.
답변 제공: Matt 님, 2016년 3월 19일
Thanks for reviewing us! Great to hear you enjoyed your stay at Shiralea. Hope you enjoyed the rest of your time on Koh Phangan. I'll make sure to pass your message on. Kind regards, Matt Shiralea

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super
Super sted!
답변 제공: Matt 님, 2016년 5월 21일
Tak! Se dig igen en dag :) Venlig hilsen, Matt Shiralea

10/10 - 훌륭해요

måns 님, Malmö

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shiralea owns!
Best place to stay. I love it good for everyone.Me and my family really enjoyed our stay.Lovely helpful staff. The food is the best.
답변 제공: Matt 님, 2016년 5월 21일
Thanks for reviewing us! It's great to hear you enjoyed your stay with us. Hope to see you in the future! Kind regards, Matt Shiralea

8/10 - 좋아요

Peter

좋아요: 직원 및 서비스
Ár érték arányban nagyon szuper választás volt! Beszélnek angolul!
답변 제공: Matt 님, 2016년 4월 30일
Köszönjük szó! Remélem tetszett a többi utazási. Üdvözlettel, Shiralea

6/10 - 괜찮아요

Edda 님, Nürnberg

Völlig in Ordnung für den Preis!
Wir haben für 4 Nächte einen Bungalow mit eigenem Badezimmer und Veranda gebucht. Ausschlaggebend war die Empfehlung eines Freundes und der günstige Preis. Das Resort liegt liegt eine etwa 20-minütige Autofahrt vom Pier und der Hauptstadt entfernt. Vom Hotel ist man in einer Minute fußläufig am Strand (Hat Yao). Mit dem Bungalow waren wir anfangs nicht zufrieden, da die Badezimmertür völlig zerstört war und ein merkwürdiger Geruch in der Luft lag. Nach unserer Beschwerde haben wir aber sofort einen anderen Bungalow bekommen, der völlig in Ordnung war! Der Hotel-Manager war sehr hilfsbereit und zuvorkommend. Der reklamierte Bungalow wurde umgehend repariert und gereinigt. Das Zimmer war geräumig, einfach und zweckmäßig. Für den günstigen Preis darf man keinen hohen Komfort erwarten. Wir hatten eine eigene Veranda mit Hängematte was sehr charmant ist. Der Pool des Shiralea war schön und die Anlage hatte viel Grün rundherum. Die Gäste des Resort sind meistens jünger und haben dementsprechend auch mehr Lust am Feiern. Das bekommt man dann Abends auch zu spüren. Musik wird bis in die Nacht gespielt, die Stimmung ist ausgelassen. Manchmal hätte ich etwas mehr Ruhe gewünscht. Nach dem Check-In bekommt man eine Karte, über die zum Beispiel Bestellungen im Resort-Restaurant gebucht werden. Bargeld ist nicht nötig. Beim Check-Out kann dann bezahlt werden. Das war sehr praktisch! Insgesamt war der Aufenthalt völlig in Ordnung und der Preis für die Unterkunft günstig.
Bungalow in den Coconut Hills
Blick von der Veranda des Bungalow
답변 제공: Matt 님, 2016년 2월 29일
Vielen Dank für das Feedback, es tut mir leid, dass einige Dinge nicht bequem waren, aber wir hoffen, dass Ihre gesamte Aufenthalt angenehm war und dass Ihr andere Reise war angenehm. Mit freundlichen Grüßen, Shiralea

10/10 - 훌륭해요

amanda 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place ...a little bit of everything.
The staff here are awesome! Ness and Faye thank you for always going out of your way for me and for the bags of ice for my injured foot. This place has just the right mixture of people. The dorm style rooms bring in backpackers looking for inexpensive accommodation and a good social setting to meet others. The bungalows bring in families and long stay guests. Place is clean, staff go above and beyond, pool-side is relaxing and this place is a 3 minute walk to a beautiful beach. I would recommend this place to anyone.
답변 제공: Matt 님, 2016년 4월 30일
Thanks for taking the time to give us your support! I showed the girls your message and they really appreciated the kind words. We all wish you the best for your future journeys and hope your foot gets better soon. Kind regards, Shiralea

10/10 - 훌륭해요

Clare 님, Australia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Happy Island
We were pleasantly surprised by this resort. It is perfect for young people on a budget. It is a two minute walk from the beach and the pool is great.
답변 제공: Matt 님, 2016년 4월 30일
Thank you for supporting us! We're glad you enjoyed your stay with us and hopefully we'll see you back at the resort in the future :) Kind regards, Shiralea

2/10 - 너무 별로예요

Ghislaine 님, avignon

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A eviter
Chambre et salle de bain dégueulasse rien qui ne fonctionne à notre arrivée pas de chasse d'eau un tout petit filet d'eau à la douché pas d'eau chaude et pour finir pas d'eau du tout les 3 derniers jours obliger d'aller se laver et faire ses besoins à la douche commune des dortoirs. Piscine pas propre eau trouble et ligne d'eau moisis des cadavres de bouteille un peu partout.dommage car le site est super joli seul point positif la gentillesse du personnel avec un minimum d'entretien et un petit rafraîchissement des bingalow ça pourrai être super. Mais la vraiment trop sale
답변 제공: Matt 님, 2016년 2월 29일
Merci de passer le temps de nous donner votre avis. Je suis désolé que vous ne l'avez pas profiter de votre séjour avec nous. Je suis désolé si la chambre était sale et non fonctionnelle, ce n'est pas un problème commun, mais si vous avez dit au personnel que je pense qu'ils auraient résolu le problème. J'espère que le reste de votre Voyage a été agréable. Cordialement, Shiralea

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stämningen är fantastisk!
Ärligt ett av de bästa ställena för backpackers. När vi bodde här var det tyvärr lite strul med både vatten och elektricitet. Trots det kan man inte annat än älska detta ställe och ge det högsta betyg. Stämningen är allt! Personalen är så trevlig och hjälpsam och det är så roligt att bara hänga på resort-området!
답변 제공: Matt 님, 2016년 4월 30일
Write your comment.Tack för de vänliga ord :) Jag ber om ursäkt för de problem, men jag är glad att du haft din tid med oss. Ibland vattnet kan vara ett problem, men jag tror att vi har åtgärdat nu. Jag hoppas att din annan rese var roligt också. Vänliga hälsningar, Shiralea