+ located in one of the best areas of the island; friendly staff; nice quality of room
- no lights at night, our room was located in a dark alley; we didn't get a bed cover the first night so we had to use towels to cover ourselves (when we discovered the lack the reception was closed); pool was not always clean; takes a long time to get hot water in the shower so it is not so environmentally friendly
overall: the hotel has great potential but need to learn how to increase service to be able to compete with other nearby hotels that has better service to a lower price